- The engine oil pressure was lost due to the manufacture of the vehicle and now our vehicle is currently in the hop. We do not have reliable transportation to work. - Engine went down in the middle of the highway which cost our lives at risk -Problem has not been reproduced. - Has not been inspected - No warning I am needing to get in touch with Ford manufacture to supply a solution for providing me with transportation to my job. I have spent over +14,000 in car payment to have a reliable vehicle and for me to not have a car due to the manufacture is inexcusable. I am needing a rental car to assist me with my request. I cannot wait for 4 months until the "parts" to come into a dealership for my car to be repaired.

- Houston, TX, USA

Wednesday [XXX] as I am driving to pick up my son from work -?" my car was making a rattling noise - I took it to get an oil change prior to picking up my son as it was coming up due for one -?" and as I begin driving to pick up my son the Low Engine oil pressure light came on. I contacted ford motor company and created a case immediately. They informed me my next steps were to take car to dealership for a diagnosis. They assured me that the issue would be taken care of that ford has given them separate instructions for this recall specifically as they are aware it is serious and potentially costly that the dealership can contact (SSC?)- their internal department and request for repair coverage and rental coverage -?" Thursday [XXX] I took my vehicle as requested. A loner vehicle was delivered to me on 2.18 thanks to Dan at Elder Ford of Tampa. Today [XXX] I am notified by my service advisor that the vehicle needs a new engine due to the issue. He put in two case requests one for rental and one for repair coverage but they have not heard back from ford motor company -?" I called ford motor company client relations again today and keep being told that because it-??s an advanced recall they will notify dealers when they have the remedy and/or parts by second quarter this year -?" I understand for those who the issue has not yet impacted their vehicles however that doesn-??t apply to me I have an inoperable vehicle and I-??m stuck waiting to get confirmation of coverage for a repair I cannot afford and for a rental I cannot afford for a defective product sold to me by ford. I drive my 7 year old to and from school and after school activities I am grateful we didn-??t crash or something worse didn-??t happen to us. Here I am 5 days later with no resolution and no commitment from Ford Motor Company on the coverage for the loner vehicle or the repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Tampa, FL, USA

I tried contacting Ford and they told me to contact the dealer. My car smells like burnt oil and then I got this recall notice. I called Yark and Brondes dealerships and both refuse to do a diagnostic on my car unless I pay them for a 1/2 day's wages or $160 or more. They both acknowledged knowing about the recall. I am a senior citizen on a fixed income and am really upset they won't do a free diagnostic to confirm I do not have a fractured engine oil pump drive belt tensioner arm. My Powertrain is still under warranty, and they still will not do the diagnostic free unless I have a problem. If I do have a problem, they don't have the part to fix it. In the meantime, I risk burning up my engine or having it catch on fire. I park my car in an attached garage so a potential car fire while in my garage is a risk to my safety. The car could literally burn down my house. I am told Ford won't issue parts until 2nd quarter of 2024. In the meantime, the dealerships and Ford will not help their customers and just leave them stranded. I had a Ford Milan, and they did this stall tactic on the Takata airbags. I never did get that recall completed and I tried to get the dealers to replace it multiple times. I finally was forced to turn the car in for a new lease. I was too scared to drive it. I hope you can help me. I am more than willing to let you inspect my car anytime. The engine warning light has not yet come on but when I turn off the car it does smell like burnt oil. I have kept up on all oil changes. I don't see oil leaking onto garage floor. Bottom line my safety is being put at risk while Ford plays the waiting game for profit. I am a senior and disabled. My only way of getting around is this car since I live in the country.

- Temperance, MI, USA

Our vehicle has had turbo problems for over a year and a half. The turbo was replaced once. Problems with rev hang and transmission rpm increasing randomly started happening. Then came the smell of gas/oil. The dealership had said it must be an internal problem because they couldn't find anything. Then most recently it was low oil pressure and the car dropping speed on the highway and not being able to get up to speed. It started making a rattling/clinking noise and wasn't driving well at all. It was towed on January 22, 2024, to the dealership. It has been at the dealership for three weeks now. The dealership is waiting on word from Ford on what to do for us because we are still under warranty.

- Appleton, WI, USA

While driving at freeway speed, no oil pressure warning came on and car lost power, pulled to side of highway and checked oil level, oil level fine (had just had it in to a ford dealer for service 3 days prior). Took immediately to closest ford dealer who refused to look at it (suspicious). Had it towed to family mechanic, who was able to ascertain (through research) this possible oil pump issue. Towed to closest ford dealer, who claimed it would be ready in 2 weeks. Took two months, requiring rental of car (was moving across country) and then payment of transport of vehicle across country. No communication or very little with only a -??will be ready any day now-?? for the two months. At this point I am looking for reimbursement for the repairs along with reimbursement for additional costs incurred. (I also had to fly my finances to our new home, as she would not fit in the moving truck with her seeing eye dog).

- Brooksville, FL, USA

Received an oil pressure error message. Came on and went off multiple times. Finally came on and stayed on. Car started driving sluggishly and check engine light came on. Before I could find a place to safely pull over, the wrench icon appeared and my car lurched forward twice and then the battery light came on. I was able to put on my flashers and pull off the side of the road right before the car died. It would not even restart. I had to call for a tow and it was taken to a local Ford Dealership. It was inspected and verified that the issue was due to the recall on the vehicle and that a new motor and turbo are needed. The dealership was however told that Ford would not cover the cost of repairs because the recall is still in advance status. They were instructed to tell me I could pay the $5,600 for repairs and keep receipts to try to get reimbursed at a later date. They will not repair at their cost nor will they issue me a loaner vehicle.

- Hobart, IN, USA

While driving on the highway my car started making a clicking and knocking sound, sputtering. Then a loud sound and my oil pressure and engine light came on. I couldn-??t accelerate anymore. I pulled over and had it towed.

- Kansas City , MO, USA

Unknown

- Columbia, SC, USA

The oil pump tensioner associated with recall 23V905 failed and as a result of trying to get to a safe location when the part failed the engine experienced a catastrophic failure. Ford is aware of the issue and will not do anything until the recall is amended to cover the catastrophic engine failure that the recalled part caused

- Pinellas Park, FL, USA

engine oil pressure light came on parked car. had towed to dealership.ford dealership says oil pump failed need engine replacement

- Cinti, OH, USA

Stalling, jerking, losing power

- Cleveland, OH, USA

I was attempting to get on interstate 480, and was having a hard time accelerating. I almost got hit from behind on several occasions as I worked my way back off the freeway. I-??ve been advised that my engine is no good.

- Sheffield Lake, OH, USA

I was driving the car and the "low engine oil pressure" light came on and warning sounds were also providing attention. The car engine started to make grinding noises. I pulled into the closest safe parking lot and truned off the car.

- Lompoc, CA, USA

When I was driving on the freeway about an hour away from home, I got a light on my dash for "Low oil pressure." I immediately pulled off to the side and turned my car off. In the middle of a rainstorm and in the dark I checked under the hood and checked the oil level and it was normal. Remind you I got oil changes very frequently when recommended and at this time I got an oil change about 4 weeks before. I called a tow serve to have my car taken to my local mechanics shop. Immediately, the mechanic thought the worst and said it sounds like it might be an engine rebuild. He saw this issue before on other Ecosports as of recently with a degrading wet oil belt. That is what this issue was. The oil belt teeth were degrading and the arm holding the oil pump belt separated, causing loss of engine oil pressure. My engine was replaced after a week of being in the shop and it came with a very expensive mechanics bill.

- Marysville, MI, USA

recall Out of nowhere my car began to struggle to accelerate and ultimately in the middle of driving up a rather steep hill, my car cut off on me completely i almost collided with another car trying to get out of the middle of the road because the car was showing down significantly. the engine light and the oil light came on and a "low engine oil pressure" alert was coming on as well. this problem began three months before cutting off on me on the road and ford tried to tell me it was from not getting frequent oil changes and that was not correct my car was up to date. they quoted be me $10,000 for repairs and offered me $800 for my car based off of these problems when a trade in was suggested. i know they were trying to take advantage of me. i have no other vehicle i need this car to transport my child. when i check my service records on the app it conveniently states that the work done was unknown but i paid to have the problem diagnosed and for a rental which wasn't covered because i was only 300 miles over the warranty. i have spent countless dollars on rentals and ubers because my car is not drivable. i need my car fixed completely and reimbursement for money spent on rental cars and ubers for a problem ford had BEEN known about.

- Lyndhurst, OH, USA

Oil pump belt broke and created engine damage on the way to the Ford dealership.

- Defuniak Springs, FL, USA

Car currently isn-??t driveable due to vehicle stopping on the highway. Engine light came on and oil pressure was lost. I can-??t wait till recall to get car fixed nor can afford repairs

- Charlotte, NC, USA

August 29, 2023 I was coming to a stop sign and when accelerating from the stop noticed a clung sound from the engine bay of the vehicle and then the low oil pressure warning illuminated. I immediately pulled off the road and shut down the car. I checked the oil level it is good so I had the car towed to my local Ford dealer. They determined that the engine oil pump tensioner let loose and causing catastrophic damage requiring an engine replacement. My vehicle was affected by the service bulletin built before April Ford offered no assistance for me since failure occurred 77800 I-??ve owned the vehicle around 7 months at the time bought at 65000 did not receive my vehicle back until mid October with no assistance on a rental vehicle or with the 6000+ repair bill.

- Bonifay, FL, USA

January 2nd 2024 at 4:45pm driving at the speed of 57 mph on the highway. Alert appeared on my dashboard Low Engine Fuel. The vehicle was slowing down and there was a loud knocking sounds. My safety was at risk due to ongoing traffic which my speed was dangerously reduced. I was able to make it to the Ford AutoNation Dealership which conducted a diagnostic test results was an engine replacement. Ford Dealer never brought up a recall on the engine oil pump part. I had to notify them after finding out myself with research. CarFax and KellyBlue sent out alerts about this after my accident on January 4th 2024. The vehicle has been in great condition with upkeep of oil changes, tire rotations and brakes. All of the vehicle services and repair was at a Ford dealership. Currently my vehicle mileage is 64,861.

- Hiram , GA, USA

I was on my way to work and I had a notice of low engine pressure and my check engine light and maintenance signal came on. It felt as though the car could not accelerate and I heard a "whistle sound". I had just had the oil change a few days prior and nothing was found wrong then. I had it taken to the dealership and they said I will need an entirely new engine and that there were metal and rubber pieces in my oil and in my oil filter. The Moses Ford dealership has told me it is at least 3 to 4 months wait for an engine(currently has been waiting for 1 month now) and has refused to give me loaner vehicle. Ford has also refused to help with a loaner unless I pay for it and my warranty company has also said they cannot help with a long term loaner vehicle (only 10 days would be covered)

- Charleston, WV, USA