Car is real sluggish, hard to shift, stalls out, hard to crank up after fueling

- Liberty Hill, SC, USA

The contact owns a 2019 Ford EcoSport. The contact stated that while at a stop light and depressing the accelerator pedal, the vehicle failed to respond as needed. There was an abnormal ticking sound coming from the engine. The contact stated that several unknown warning lights were illuminated. The dealer was contacted, and the vehicle was taken to be diagnosed; however, the technician was unable to determine the cause of the failure. The contact stated that the engine was replaced; however, the contact was informed that the repair was temporary. The contact stated that after the engine was replaced, the vehicle was retrieved; however, three weeks later the failure reoccurred. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 49,000.

- Branford, CT, USA

My car went to the dealership service department to be fixed because the recall piece broke in December. Middle of February they told me it was all fixed I picked it up and within 8 hours it wasn-??t driving right and had a bunch of alerts. I tried to drive it home it broke down in 2 degrees weather, I was stranded for 35 minutes with no heat. The dealership got the car back had it for a few more weeks. Today they called saying they think it will be fixed. They called this afternoon saying they took it for the test drive and it wouldn-??t work.

- Colville , WA, USA

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 40-50 MPH, the suddenly decelerated to 9 MPH unintendedly and stalled in the middle of the road. The contact activated the hazard lights. The vehicle failed to restart and was pushed to the side of the road with assistance. The contact stated that the failure recurred several times while driving. The check engine warning light was illuminated. The message "engine coolant overheating" was displayed. The vehicle was towed to the dealer, where unknown engine parts were replaced several times; however, the failure persisted. The dealer informed the contact that they were waiting for an unknown part for the engine replacement. The vehicle was not repaired. The contact stated that vehicle rental assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 59,000. VIN tool confirms parts not available.

- Bradenton, FL, USA

Component that failed was engine oil belt and tensioner. Car almost died right on highway. Dealer has confirmed. Dealer has inspected it.

- Corpus Christi, TX, USA

I realize there is an open recall of 23V905. As well, my vehicle did experience a loss of oil pressure which caused the engine to fail. My local Ford Dealership DID replace the engine. However, the recall is still open given the fact the oil pump is still part of the original recall. My frustration is that this recall has been opened since February 2024 and there is no time frame of the repair and closing of the recall and Ford Motor Company refuses to take a complaint on it and has not communicated to their dealerships as to the time frame.

- Morton, IL, USA

My car is at risk it has a powertrain and a w d failure when I am driving in the middle of the street or the expressway it stops in the middle of the expressway and loses power loses everything where me and my family could be at risk for a very serious accident leading to death in the middle of the highway or in the middle of the road as I am driving the car loses power and stops in the middle of the road. The manufacturer should be responsible for this because this is obviously something that needs to be fixed where it could be causing my death or my family's death while on the road. My car stops more than six times from the moment that I leave my house even as I am on the road it will literally stop 5 to 6 times losing power in the middle of the street that could cause a potential situation or deathly this needs to be fixed as soon as possible. I should not be responsible for these damages because it is obviously a malfunction of the manufacturer.

- Hialeah, FL, USA

Manufacturer Recall Number23S64 NHTSA Recall Number23V905 THE ENGINE OIL PUMP DRIVE BELT TENSIONER ARM FRACTURED, SEPARATED FROM THE TENSIONER BACKING PLATE, RESULTING IN A LOSS OF ENGINE OIL PRESSURE. THE FORD DEALERSHIP HAS CONFIRMED AND DOES NOT HAVE PARTS FOR REPAIR UNTIL 2025. FORD WILL NOT PROVIDE A RENTAL AND THIS VEHICLE IS NEEDED FOR WORK. FORD STATES THIS ISSUE DOES NOT QUALIFY FOR A RENTAL CAR. WHAT ARE WE SUPPOSED TO DO?

- Hillsboro, TX, USA

Oil pump has failed due to recall. There is supposed to be an interim fix if your oil pump fails but Ford is telling me there is nothing they can do until Spring of next year. Oil Pressure Low light has came on so I stopped driving the vehicle. I do not want to cause further damage. My safety is at risk because I am expected to operate a vehicle with the Low Oil Pressure light on. This is not safe

- Memphis, TN, USA

See attached document for complaint

- Port Jefferson Station, NY, USA

The oil pump failed in May. Resulting in blowing my motor. Broke down at a red light which I would say is unsafe !!! My car has been at the ford dealership in Athens since May. I need a car!! I haven-??t had a car since may. I-??m not paying for a rental weekly when I wouldn-??t even be without a car if not for this recall. I need something done to get me a working drivable car!

- Kmep, TX, USA

On [XXX] a low engine oil pressure light came on. I checked my oil and it was fine. I contacted ford and they told me there was a recall but my car was still safe to drive. On [XXX] the engine light came on as well as the same warning. Upon leaving work my car lost acceleration and all power to the car including the brakes. I had it towed to ciocca ford of york pa. I am now without a car and keep getting the run around about approval for a loaner car. I am unable to trade the car in since it will be at the dealership for a lengthy time which is affecting my chances of getting financing for another vehicle since I still have an auto loan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- York, PA, USA

How long is Ford going to get away with no remedy for this" They have been aware of this issue for years. They definitely knew about it when they sold vehicle to me. Of course I wasn't informed by dealer. Now I've had to limit driving for fear mine will succumb to this problem. Vehicle is coming up on 60,000 miles, which is when problem arises in many cases. What is my recourse.? Just stuck paying $35,000 for a vehicle I was misled into purchasing" Got three more years paying $500 a month for car I'm afraid to drive. Check engine light is on more than off. Ford should be accountable. For amount they make, to be knowingly selling a defective product is shameful. Please give this recall the attention it deserves.Stop allowing Ford to ignore whatever fix it is going to take. Which seems is going to be replacing engine. Another inferior engine, no doubt. Hell owners will be still stuck with product that should have been remedied many, many years ago.This wet belt design doesn't last. Repair is quite costly. Something Ford is well aware of. They still keep right on selling cars with these motors they know are crap. Something should have been done about this long time ago, in my opinion.

- Copan, OK, USA

See attached document for complaint

- Hernando, MS, USA

Unknown While i was driving on the highway my car stopped in the middle and a load noise was coming low engine oil pressure i got the car home safe since it was Saturday the dealership was closed i Was with my elderly mom in the car at the time i had to wait Monday morning i called ford and was told to Tow it or bring it in couldn-??t drive it so i had it towed I towed the car to a ford dealership and paid out of pocket for the tow the service rep at ford service rep Santiago try to assist me i was advise to contact Ford Customer service program which i did and spoke to 4 different reps and a supervisor requested a manager i was hung up 3 times i don-??t mind my car takes time to be worked on but i don-??t have a car to drive to work or take my elderly mother that-??s really sick to her appointments. I just purchased this car late November 2023 i haven-??t had the car for only 8 month has 55,000 miles when purchase it still paying for the loan and insurance and now without this i don-??t have a car it can take 5-7 Bds for the issue to be inspected i can-??t wait that long i contacted ford and i was told there-??s nothing they can do for me at the moment and i would have to wait. This is so frustrating and annoying and disrespectful and disgusting that i am not getting anyway.

- Kissimmee , FL, USA

system failure do to recall. part not available I'm out of a car that I pay a note but can't drive at all

- Philadelphia, PA, USA

Almost 6 months ago, my car began to malfunction. It would not start at all. I paid $500 to have a mechanic diagnose the issue and replace the battery, but nothin worked. I had to have the car towed to the Ford dealership, and they advised me that my engine had failed due to a defect in the fuel pump tensioner, which was an issue that was under recall. They told that they could not do anything to repair the issue, however, because the recall had not been officially published. It has now been nearly six months with my vehicle sitting at the dealership, unusable, because Ford refuses to repair it until the recall comes out. They have also refused to provide a rental or loaner car so I have been out of a vehicle.

- Decatur, GA, USA

Engine light came on, saying low oil pressure and no ABLS

- Palm Coast, FL, USA

My cars engine seized up and almost crashed into someone

- Towson , MD, USA

My car can no longer accelerate and multiple lights came on, this all happened while i was driving and there was no warning signs that my car was about to do that it just happened out of nowhere while I was driving it.Now I can-??t drive my vehicle until it is repaired but the recall parts are still not available so I don-??t know what to do to fix my car.

- Elizabethton , TN, USA