10.0

really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
21 / 0
Average Mileage:
16,623 miles

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« Read the previous 20 complaints

problem #72

Jun 012016

Edge

  • miles
Ford has not remedied the airbag problem. No communication to date.

- Goose Creek, SC, USA

problem #71

Jun 012016

Edge

  • miles
"takata recall" Ford issued a recall for my passenger airbag 1 year ago. There is still no remedy available for me to get my car fixed. I have called Ford and Ford dealers over and over but no resolution. I can have someone ride in the passage seat for fear of death with the airbag on or off. I find this unacceptable they can't come up with a remedy after a year!

- North Richland Hills, TX, USA

problem #70

Jun 152017

Edge

  • miles
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer was not contacted. The manufacturer was made aware of the issue and confirmed that there was no date of when the recall remedy parts would be available. The contact was informed that owners would receive a second notice once remedy parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oxford, CT, USA

problem #69

Jul 052016

Edge

  • miles
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (colonial Ford 126 federal road danbury, ct 06811) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Brookfield, CT, USA

problem #68

Jul 182016

Edge

  • miles
Takata recall be almost a year since recall letter an my car has still not been fixed. What are they waiting for " for me or passenger to be killed" some thing needs to be done now.

- Goshen, OH, USA

problem #67

Mar 032015

Edge

  • miles
Takata recall it has been over a year and a half and Ford still has not corrected this issue, also the chrome plating on door handles and trim has cracked causing serious cuts to hands.

- Escondido, CA, USA

problem #66

Jun 012016

Edge

  • miles
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the recall remedy and part were not available within a reasonable time frame to schedule the recall repair. The dealer (ramp Ford, 4869 nesconset hwy, port jefferson station, NY 11776, (631) 473-1550) did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Miller Place, NY, USA

problem #65

Jun 222016

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (frontier Ford 3701 stevens creek blvd, santa clara, ca 95051) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Jose, CA, USA

problem #64

Jun 012016

Edge

  • miles
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (town and country Ford in bessemer, Alabama) confirmed that the part was not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bessemer, AL, USA

problem #63

May 312017

Edge

  • 121,000 miles
Wrench light, dashes on odometer, speedometer on zero, airbag light on. Loses the ability to accelerate properly. It has happened 6 times this month, usually on the highway after I've had to slow down with traffic and try to accelerate again. Get to the side of the road or a parking lot and shut the car off. Restart it all warning lights are gone but still will not accelerate. Shift in and out of reverse and drive with very loud knocking and jerking. Move car back and forth. Restart and repeat multiple times before it resets itself. It never happens by somewhere that can scan it to get a code. As the wrench light goes off and stays off after you restart the car no one can tell me what's wrong. It is extremely frustrating. I am quickly losing faith in Ford and their regards for customers safety. Good thing I don't live where there are mountains because if I did I am sure I would have been in an accident by now. It has happened twice this week. 5 times were highway 1 was on a busy 4 lane road. It has jerked when shifting around 45 mph for about 3 years now.

- Bethel, OH, USA

problem #62

Mar 012017

Edge

  • 40,000 miles
Takata recall - I have called numerous times to determine when the replacement part(s) for this recall will be in. I have not received any information as to they will be available. I have called otis Ford, of otis Ford in quogue New York and they have no answer as to when they will have access to the repair materials. Luckily nothing has happened so far, but I am fearful of accidents that could injure my family. A letter was sent in March 2017, and still no information.

- Moriches, NY, USA

problem #61

Mar 062017

Edge

  • miles
Received letter dated March 2 2017 regarding recall #17V024. Contacted links Ford dealer in minong Wisconsin twice since then, advised parts not available

- Webb Lake, WI, USA

problem #60

Jul 012016

Edge

  • miles
Safety recall 16S26/NHTSA recall 16V-384. July 2016 letters were sent to Ford Edge owners. The letter states, "the motor company has decided that a defect which relates to the motor vehicle safety exsists in you vehicle, with the VIN shown above." I contacted my local Ford delear on February 2, 2017 to get status as to when this proble would be taken care of and was advised that they were still waiting for Ford Motor Company to give them the ok to fix the problem as of that time they had not heard from them. It is not April 2017 as my vehicle still has an issue. I need help resolving this problem.

- Hillsboro, OR, USA

problem #59

Apr 102017

Edge

  • 130,000 miles
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The manufacturer was made aware of the issue. The approximate failure mileage was 130,000. VIN tool confirms parts not available.

- San Clemente, CA, USA

problem #58

Oct 142016

Edge 6-cyl

  • 134,000 miles
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Also, while driving, the panoramic roof cracked without warning. The contact mentioned that the vehicle started to jerk and became inoperable. The vehicle was taken to the dealer where it was diagnosed that the coil was burned out and the computer, ECM, and sun roof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 134,000. Updated 06/08/17 updated 08/15/2017

- Encinitas, CA, USA

problem #57

Jun 012015

Edge

  • 85,000 miles
Takata recall. I was notified over one year ago that our Ford Edge has faulty and dangerous air bags. I was told in a letter from Ford that when the new bags are in stock, they will replace the current ones. So far, 3 calls to dealer, no replacement is in stock. Meanwhile, I am driving my family in a dangerous car ?

- Roseville, CA, USA

problem #56

Jun 012016

Edge

  • miles
Takata recall. It has been 10 months since the airbag recall and no dealership has the parts to repair it. I do not feel safe in the car and would like it remedied as soon as possible. The dealerships will not provide a rental car and I think that's just ridiculous. I would like a rental car or for my car to be fixed as soon as possible.

- Irving, TX, USA

problem #55

Jul 012016

Edge

  • miles
The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Diego, CA, USA

problem #54

Jun 012016

Edge

  • miles
Ford has yet to address the recall of the defective airbags, issued almost one year later. When will this be resolved?

- Miller Place, NY, USA

problem #53

Mar 212017

Edge 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was aware of the issue. VIN tool confirms parts not available....updated 05/17/17 updated 09/07/2017

- Zedulon, GA, USA

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