Within months of buying car new, I called five star Ford in North richland hills. I was told that the noise was weather-related, high humidity. A few months later I took car in to have seats tightened and asked to have brakes checked as I was still have issues. Again, told that it was weather-related. There was not high humidityi called one other time and told same thing. Took my car to bevil auto and they told me about Ford campaign notice regarding this same issue. Called dealer again, gave then my VIN, they said, "your car is not included in recall. Anything else I can help you with?", I said no, he said goodbye. I was very disappointed in the way this was handled and find it hard to believe my car is not part of this same problem.

- Hurst, TX, USA

My car has approximately 90,000 miles. After a trip we began to notice the brake pedal was very hard on the initial touch, like pushing against a brick wall. Very frightening. Brakes did slow the car down, but not as quick or responsive as when the pedal is working properly. When pushed very hard, the pedal finally moves forward toward the floor in a somewhat normal manner, but mushy. A hissing sound is also heard when applying the brakes. When I took the car to the local dealer I was told that Ford had just released a new extended warranty and free repair for this problem concerning the brake booster, a tear, and beginning with Ford Edge's built in 2010. When my VIN was checked, I was then told my car did not fall within the dates for the program. My car was manufactured on April 27 2010 and the program begins for cars manufactured on May 3, 2010. When my dealer called Ford he was told that nothing could be done; my car had missed the date by 6 days. If you are experiencing this similar problem, please report it so that enough complaints can be recorded that Ford will be required to do something about it, for all cars that are experiencing this problem, not just those manufactured after some random date selected by Ford. If the issue is with the part, then all defective parts should qualify. I hope it does not take a death before Ford takes care of this problem. I have no choice but to have the defective part replaced, or park the car. I have driven a Ford for most of my life, but things like this are reasons why I am considering changing manufacturers. See 13N02 brake booster warranty extension 2010 - 2013 Edge and mkx.

- Ossian, IN, USA

The contact owns a 2010 Ford Edge. While driving 30 mph, the brake pedal was depressed, and the contact heard an abnormal noise coming from the pedal. In addition, the contact had to apply force to the brake pedal in order to get the vehicle to stop. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic and a dealer who confirmed that the brake power booster was faulty and needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V712000 (fuel system, gasoline); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was 72,000. Parts distribution disconnect.

- Parlin, NJ, USA

Been changing the breaks constantly and now the break booster is gone out. No matter what breaks I've put on they would always be hard to mash. They were bleed and installed properly. I only had the vehicle 14 months.

- Hartsville, SC, USA

The brake pedal became hard to brake. The car wound stop eventually. When I stop to test the brake there were hissing sounds when brake pedal near the floor. Happen to similar model Ford model without recall. Th's is a very dagerous situation when travel on the highway and Ford knew about that: Customer satisfaction program 13N02 certain 2010-2013 model year Edge and mkx vehicles extended warranty coverage on brake booster.

- Plano, TX, USA

The contact owns a 2010 Ford Edge. While the contact's wife was at a stop light, the brake pedal traveled to the floor and the engine jerked. The contact's wife had to slowly drive the vehicle back home. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 75,000. Updated 05/10/16 the consumer stated tiffany Ford diagnosed the problem as the brake booster, which was repaired and problem has been resolved.

- Hollister, CA, USA

When stopping vehicle braking became extremely difficult and stopping power drastically reduced. Definite loss of power braking. Hissing sound every time brakes are engaged. If brakes are firmly pressed for any extended period, a loud whistling sound is heard. Vehicle is operated in city streets. On hills, constant pressure is needed to keep from rolling backwards. Had vehicle to a mechanic who advised it is the brake booster and advised Ford had a recall on certain Ford for brake booster issues.

- Scranton, PA, USA

The contact owns a 2010 Ford Edge. While driving at 50 mph and coming to a stop, the vehicle jerked and required a longer stopping distance when the brake pedal was depressed. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

- Houston, TX, USA

2010 Edge 24,000 miles only, for a month feeling sick, headaches due to smelling fumes inside Edge, smelled like propane gas, smelled more with stopped. They found leak at pto, burnt and oozing goo, cost to replace $1436, never heard of this in my life this is a health risk to myself and family, told also that the tie-rods and front brakes and rotorsworn out which could cause a fatal accident. How can this be happening on a 5 yr old car this low miles I have to file a second report on the dry rotted tires 08 tires on a 2010 new car can some one explain this

- Farmington Hills, MI, USA

The contact owns a 2010 Ford Edge. While driving approximately 55 mph on the highway, the brake pedal felt stiff when it was depressed. The contact released the pedal and depressed it again and was able to slow down the vehicle. The failure was intermittent. The brakes made a hissing sound when engaged and the pedal had to be depressed to the floorboard in order to function. The manufacturer was notified. The failure mileage was 139,334.

- Trout, LA, USA

The contact owns a 2010 Ford Edge. While driving approximately 25 mph and coming to a stop, an abnormal sound was heard from the vehicle. In addition, the brake pedal was depressed but the brakes failed to respond. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 55,000.

- Old Bridge, NJ, USA

1 week ago noticed a hissing sound coming from what seems to be the break pedal area while applying pressure to the pedal and also while totally engaged and vehicle is at a complete stop. Yesterday the break pedal has become very hard to press and break power is very poor and hesitant. Also hissing still exist. Thinking maybe break booster failure or vacuum failure.

- Mililani, HI, USA

The contact owns a 2010 Ford Edge. While driving approximately 50 mph, the brake pedal was depressed and there was an abnormal noise. In addition, the vehicle hesitated to stop. The failure recurred multiple times. The vehicle was taken to an independent mechanic where it was diagnosed that the brake lines needed to be flushed. The vehicle was not repaired. The VIN was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

- Mckinney, TX, USA

While drive along with normal flow of traffic, I came to a well known stop sign approaching oncoming traffic in both directions. When I put my foot on the brake pedal to stop, the vehicle didn't have any brakes and did not even attempt to stop. The brake pedal was hard and there was a loud whooshing sound. After repeated attempts to use the brake pedal as I usually do, the same thing kept happening. It does not matter what rate of speed or road conditions. It is a clear sunny day. The brakes suddenly went out.

- Moorpark, CA, USA

I have been experiencing a hissing noise when depressing the brake. A few times, the brake has been difficult to depress when trying to stop the vehicle. Brake pads and rotors have been replaced an is not the problem.

- Alabaster, AL, USA

Brakes started making a very loud "hissing" sound and occasionally felt like the pedal wouldn't depress. Had the car inspected at dealership and was told the brakes were fine. Today (month later) the brakes still make the "hissing" sound and the brake won't depress without really stepping on it hard. It feels like the car will not stop. I drive my kids in this car and it terrifies me - this is clearly a problem that can lead to fatal results. I am surprised to find out there is no recall on the brake booster, which is the problem; given the incidents with GM and Toyota I am shocked Ford has made no effort to correct this problem. I am now not sure I will purchase a Ford again in the future if I can't trust they will issue necessary safety recalls.

- New Haven, MI, USA

A loud "hissing" noise can be heard when depressing the brake pedal. Brakes feel "spongey" and require considerable effort to bring the vehicle to a full stop. I took the car into tire kingdom for diagnosis and was told the rotors and brake pads on the front of the vehicle needed replaced. This was completed only to find it did not resolve the problem. The manager contacted Ford and was advised there is a recall on the power brake booster for the make, model, and year of my vehicle. I contacted Ford to schedule the repair and was told that my VIN is not part of the recall and the repair would not be covered. When I questioned further I was advised the recall only covers "some" of the cars assembled at the Oakville plant with my make, model, and year and that they could not cover the replacement of this faulty equipment.

- Boynton Beach, FL, USA

The brakes on my 2010 Ford Edge make a hissing noise when pressed. In addition, the brake pedal feels spongy and the car will only stop when you press the pedal all the way down to the floor board. This is a problem that Ford is aware of, yet they refuse to cover the cost of the repair. Ford released a "customer satisfaction program 13N02" memo describing the exact symptoms that my car is showing and stated that the problem is with the brake booster system. However, the memo states that only certain 2010 vehicles are affected and mine is not one of them. I am terrified that one day soon, the car will not stop at all and my family and I will be seriously injured. We received a quote of approximately $1400 to repair the brake booster system. Ford is completely aware that the brakes on the 2010 Edge are faulty, but they knowingly continue to place families in danger by not acknowledging that the brake defect is more widespread.

- Jacksonville, FL, USA

Problem to break the car in a slope. When I press the the break pedal, it gone all the way out. When I press for a second time it stop at least 25 feet to hit a wall. As per mechanic consulted this was due to a defective break booster in my Ford Edge sel 2010.

- Caguas, PR, USA

Brakes made hissing sound when pedal was pressed and then had to stomp on the pedal to get the car to stop. The vehicle nearly slid into a busy highway at the intersection because the brakes didn't engage. A certified Ford technician at the dealership said the issue was a faulty brake booster that needed replaced. Apparently, this has been a huge issue with many Ford models including mine. A simple google search reveals hundreds of complaints about this defective part. Please investigate! this is very dangerous and it's just a matter of time before there is a serious accident.

- Winter Park, FL, USA