Air bag recall over 2 years not fixed yet, now they say no one can set in passenger seat

- Willits, CA, USA

Have been waiting over 2 years to get this fixed no accident yet just need to get recall fixed

- Saraland, AL, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (gene messer Ford of amarillo, 3400 soncy rd, amarillo, tx 79119) stated that the parts were not available for the repair. The manufacturer was also contacted and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Amarillo, TX, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dewey Ford (3055 SE Delaware ave, ankeny, ia 50021, (515) 259-8600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not available.

- Ankeny, IA, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Ford dealer (elkins fordland, 696 beverly pike, elkins, wv 26241, (304) 636-2222) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Elkins, WV, USA

Takata recall please see attached documents, I am now in a rental car and I would just like another vehicle same year not same model is okay that is safe to drive.

- Temple Terrace, FL, USA

"takata recall" Ford has not contacted me with information on where and when to repair the passenger airbag.

- Las Vegas, NV, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lithia Ford Lincoln fresno (195 E auto center dr., fresno, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Madera, CA, USA

Takatarecall after receiving letter from Ford in December 2017, have not been notified when problem can be fixed. Have visited dealership 3 different occasions & told parts aremt available. How long do I have passenger sit in back seat & can only ride 3 passengers?

- Largo, FL, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over two years ago. The dealer (downtown Ford sales, 525 N 16th St, sacramento, ca 95811) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 9/25/18

- W. Sacramento, CA, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Norm reeves Ford Lincoln (18900 studebaker rd, cerritos, ca 90703, (562) 469-5915) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lakewood, CA, USA

Takata recall - I cannot drive our car with my wife as a passenger so the car has been virtually unused for almost a year. It is stationary.

- Rogers, AR, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The pacifico Ford dealer (6701 essington ave, philadelphia, pa 19153, (267) 233-6945) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Philadelphia, PA, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob ridings Ford (931 w springfield rd, taylorville, il 62568, (217) 824-2207) was contacted and confirmed that the part was not available. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.

- Springfield, IL, USA

Takata airbag recall. I have had no accident yet...knock on wood. But I need to upgrade to a larger SUV as our family is growing. But I cannot sell my car due to this open recall. This has been since 2016...too long to go on without a remedy for such a big issue. This has really been a huge inconvenience and safety hazard. When will this issue be resolved? I still haven't received word from Ford on a remedy. Your help is greatly appreciated.

- Chino Hills, CA, USA

Takata recall. We received our recall letter in December 2017. Just how long do we wait for a new air bag replacement. Love our Ford vehicle but want it repaired and do not wish to wait any longer. To complete this form I must enter a current date to get to the next question. This is a factory defect that we were advised of in December of 2017

- Calliham, TX, USA

The passenger frontal airbags inflator may rupture in the event of a crash necessitating airbag deployment.I received a letter for mail 2 year ago but Ford dealer is not doing anything about

- Oceanside, CA, USA

Takata recall, no solution. Ford does not have replacement equipment

- Gainesville, FL, USA

Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer informed the contact that the part was not available and did not offer any further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

- Winter Spring, FL, USA

Takata recall it has been 2 1/2 years since I received my first letter from Ford about this recall. I am stuck with an unsafe car. I don't let anyone ride in the front passenger seat. I do not like my grandchildren to be in this car at all. Ford is dragging their heals on this recall!

- Blairsville, GA, USA