10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
7 / 1
Average Mileage:
14,053 miles

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« Read the previous 20 complaints

problem #121

Nov 272017

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received the notification letter for NHTSA campaign number 16V384000 (air bags). The dealer (metter Ford, 125 creek 28, metter, ga 30439) stated that the parts were unavailable for the repair. The manufacturer was also contacted and was unable to assist. The contact had not experienced a failure. VIN tools confirms parts not available.

- Vidalia, GA, USA

problem #120

Jun 012016

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called moore-stewart Ford at (334) 875-2330 (1406 E highland ave, selma, al 36703) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Selma, AL, USA

problem #119

Jul 202016

Edge

  • miles
Takata recall. I have been waiting way too long for this recall to be fixed. It has made me anxious while driving not knowing if my air bag is going to hurt or kill me or my passenger.

- Bellflower, CA, USA

problem #118

Jul 012016

Edge

  • miles
"takata recall" I received a letter from Ford Motor Company in Jul 2016 regarding thetakata air in my vehicle was defective. Since that date, I have tried many times to find out when the replacement air bags will be available at my Ford dealer. It is now Dec 2017 & Ford dealer keeps telling me they have not received replacement air bags. When will this be resolved? meantime I am riding in an unsafe vehicle.

- Ventura, CA, USA

problem #117

Nov 272017

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (hemborg Ford, 1900 hamner ave, norco, ca 92860 (951) 737-6151) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Corona, CA, USA

problem #116

Nov 272017

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (price Ford of turlock, 5200 N golden state blvd, turlock, ca 95382 (209) 669-5200) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was made aware of the issue. The contact received a letter from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hughson, CA, USA

problem #115

Nov 242017

Edge

  • 85,000 miles
Takata recall: No fix available. Tk holdings Inc. Notice received in mail.

- Smyrna, GA, USA

problem #114

Jul 012016

Edge

  • miles
Takata recall : I received a notice in the mail that I have one of the takata airbags to be replaced. I contacted my dealer and there is currently no remedy and/or no parts for this for a long time. I keep calling back. Is there any way to get the parts to replace the airbag?

- Indian Land, SC, USA

problem #113

Nov 202017

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ford located in hartford, kentucy was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made award of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. (VIN tool confirms parts not available.

- Greenville, KY, USA

problem #112

Jun 012016

Edge

  • 35,000 miles
Takata recall since the recall, Ford has made no effort to correct. Everytime I call I'm told they do not have the parts to fix.

- Irving, TX, USA

problem #111

Nov 082017

Edge

  • 135,000 miles
Takata recall Ford dealer claims there are no replacement airbags available at this time for my vehicle"?"just trying to get it replaced before a disaster happens!

- Galien, MI, USA

problem #110

Jul 132016

Edge 6-cyl

  • miles
The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The el cajon Ford dealer located at 1595 E main St, el cajon, ca 92021 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dulzura, CA, USA

problem #109

Nov 172017

Edge

  • 80,000 miles
Takata recall parts not available for 2010 Ford Edge 1.5 years after recall was communicated.

- Dallas, TX, USA

problem #108

Jul 152016

Edge

  • miles
The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to flammer Ford (3335 commercial way, spring hill, fl 34606) who stated that the part was not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hudson, FL, USA

problem #107

Jul 052016

Edge

  • 0 miles
Debtors re: Tk holdings Inc., et al., chapter 11 case no. 17-11375 (bls) I have been receiving statements via mail on how there is a recall on my air bag (passenger side) so I called a local Ford dealership to replace. They however, said the part was on back order and that they would contact me once they received them. It's now been another 5-6 months and I received another form on the recall. I used the website on the form www.airbagrecall.com and it had me enter VIN # and then a bunch of local Ford dealers showed up, including the one I already contacted. I called again and the lady apologized and said it is in a big bancrupcy dispute and once they receive them then they can fix them all. "?? if this is so deadly why is it taking this long???"

- Charleston, SC, USA

problem #106

Sep 202016

Edge

  • 78,000 miles
Takata recall.. it's been over a year I have been trying to get the passenger frontal airbag replaced. I drive someone every week on the passenger side. This is not safe.

- Denham Springs, LA, USA

problem #105

Nov 152017

Edge

  • miles
Takata recall - I have been trying for two years to have the airbag replaced. Every time I call a Ford dealership I am told that they do not have the parts and that they cannot help me. They refer me to Ford. I want the airbag fixed before I am in an accident and my passenger dies as a result of the defective airbag.

- Castro Valley, CA, USA

problem #104

Jul 012016

Edge

  • miles
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Waxahachie Ford (1780 us-287 byp, waxhachi, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ferris, TX, USA

problem #103

Jan 022016

Edge

  • miles
I buy my Ford Edge last year in 2016 at 3205 North highway 61 in muscatine, ia, I recently got a important legal notice that's why I'm doing this inspection.

- Muscatine, IA, USA

problem #102

Sep 282017

Edge

  • 71,000 miles
Takata recall airbag light on driver side airbag circuit fault. Needs drivers side clock spring assembly, parts and labor at Ford dealer, will charge $495 this airbag has never been abused or used. I have declined the fix at this time. Recently though, a postcard came in from tk holdings Inc regarding a recall.

- Lynnfield, MA, USA

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