10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
67,887 miles

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« Read the previous 20 complaints

problem #183

Dec 122012

Edge

  • miles
I have had a Soft brake pedal issue ever since I purchased the car in 2012. Because of the soft brake pedal the driving experience is awful. I do more coasting driving that actual driving sine I have to make room for the soft pedal to be applied. My heart sinks when I have to abruptly brake when cut off by another driver and the brakes hesitate to react precisely. If it weren't for coasting I'd be in multiple accidents already. Instead I've put up with coasting driving experience which is a really horrible experience for me and the guy in back of me. I have had my brakes bled, pads and rotors changed multiple times to rectify the issue to no avail. I am addressing this issue because research suggests that it is a failed abs Hydraulic Unit and has described my braking situation perfectly. I've even had the situation temporarily fixed after an abs event, but it only last for less than a week then it goes back to being soft. This actually happened only one time. I believe this is a matter of safety and confidence behind the wheel which I have not benefited from since owning the vehicle.

- Elmont, NY, USA

problem #182

May 302021

Edge

  • 130,000 miles
The contact owns a 2011 Ford Edge. The contact stated the check engine warning light was illuminated. The contact stated shortly after the warning light independently turned off. The contact stated on June 16, 2021, while driving 40 mph, another vehicle intercepted his lane and he depressed the brake pedal but it failed to stop the vehicle as the pedal was hard. The contact stated no warning light was illuminated. The contact stated he was able to steer to the right to prevent crashing into the vehicle and his vehicle came to a stop. The contact stated he turned off and on the ignition and started driving to his destination. The contact stated he continued to experience the failure the following day. The contact called the local dealer and was made aware of the failure. The vehicle was not diagnosed or repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

- Nixa, MO, USA

problem #181

Jun 102021

Edge

  • miles
I went to apply my brake pedal and they went all the way to the floor of the truck. There were no warning lamps what so ever. My vehicle was not stopping as it should have and I almost crashed into the car ahead of me. The light turned green and I was able to pull into a parking lot and bump a crub.

- Middle River , MD, USA

problem #180

Apr 192021

Edge

  • 104,185 miles
On or about April 19, 2021, without warning, the vehicle's braking system significantly failed. While attempting to slow the vehicle down by applying the brakes, the brake pedal had very little pressure and didn't slow the vehicle unless depressing the brake pedal almost to the floorboard. The loss of sufficient braking could have resulted in damage to property or even personal injury. The vehicle was immediately taken to the local Ford dealership in columbia, South Carolina whereby the technician reviewed the vehicle and determined the anti-lock brake system ("ABS") hydraulic control unit failed with an internal issue. The ABS and/or braking system on a modern vehicle should not fail. The cost to repair and address said issue was $1,912.85. Attached and incorporated herein by reference is an invoice and receipt of said repair. The same vehicle was previously recalled for "brake booster failure." This vehicle should also be recalled for the ABS hydraulic control unit failing before someone gets seriously injured or even killed.

- Columbia, SC, USA

problem #179

Jan 112021

Edge

  • 70,000 miles
Mussy breaks. Car brake pedal goes all the way to floor, causing the car to take longer to stop on the road, highway and city street.

- Mcdonough, GA, USA

problem #178

Apr 152021

Edge

  • 162,000 miles
While driving ABS light came on, then service advance trak. Did this intermittently. Got on ramp, turning wheel right anti lock brakes kicked in for no reason. It wasn't raining, not icy, etc. Parked. When I started my card drove 15 minutes, ABS light came back on- then kicked in, for no reason.

- Valparaiso, IN, USA

problem #177

Jun 102020

Edge

  • 145,000 miles
ABS hydraulic mcu unit valves stick open after turning and going over a bump with the brakes on. Out of nowhere the bake peddle goes almost to the floor and does not return to normal operation. You are left with a spongey peddle that when pressed continues to depress as if leaking until it bottoms out. Unless you pump it up. I have had the mcu cycled at a garage and they have gotten the valve to break free only to have it happen again. I see they have recalled the Fusion for a similar issue.

- Sylvania, OH, USA

problem #176

Apr 012020

Edge

  • 145,000 miles
Ford has acknowledged that the brake power booster is defective and will replace it up to 150,000 miles. They will not replace it at 151,000 miles but it is just as dangerous and defective. It triples stopping distance and does not hold on a hill

- Sylvania, OH, USA

problem #175

Aug 142020

Edge

  • 104,348 miles
The brake pedal goes to the floor board before any braking happens. The braking is minimal when this happens. This has happened 4 times and is still happening in the last year starting in 08/14/2020. The pedal returns to the regular position and operates normally after this occurrence. I have had 4 different mechanics try to diagnose this brake failure with no success. This a intermittent brake failure! because it is a intermittent brake failure even the Ford dealer cannot duplicate the failure! no repairs expect for a power brake bleeding have been done. One of the mechanics I had look at the car said he found an extended warranty for this failure Ford said they could not find one for this failure. I googled it and found a couple of extended warranties for similar brake failures. It is a bit to technical for my to understand fully. I have googled 2011 Ford Edge brake failures and found many occurrences of this happening other people. Please let me emphasize that this is an intermittent brake failure! it only that one time for brakes to fail and kill a family! I have read online that people being charged $1000's to "fix" the problem only to have it happen again. This needs to corrected before someone gets killed! and that someone could be me or someone you love!!

- El Paso, TX, USA

problem #174

Jan 092021

Edge

  • 150,000 miles
While driving in the city was breaking to turn and the pedal compressed all the way to the floor. New rotators, brake pads and tires are on the vehicle and could have caused a major accident. Why has Ford not stepped up and made this recall? I'm scared to drive this vehicle or even put my family in it. Now it just sits parked.

- Oakland, TN, USA

problem #173

Jan 012021

Edge

  • miles
My 2011 Ford Edge sel was recalled for an issue with the brake booster system. It was taken in and 'fixed'. 3 years later it started failing again and was apparently fixed. Now 3 years later it's failed again. These systems are designed to last up to 150,000 miles. I just hit 100,000 and will have to have it fixed fir the 3rd time. Also because of the faulty system brake fluid has leaked onto the sway bar resulting in deterioration

- Kyle, TX, USA

problem #172

Jan 182021

Edge

  • 80,000 miles
2011 Ford Edge limited, intermittent pedal fade. While depressing brake pedal, pedal will fade to the floor. Eventually pedal will return to normal operation over time. Brake booster and master have been replaced and are functioning normal. This issue is intermittent and extremely dangerous and should be addressed. This issue happens while driving, wife almost had multiple accidents due to the hcu valves sticking open on ABS pump side and not closing. Events get worse in colder conditions. Vehicle has been in the shop multiple times, flushed with specified brake fluid, bled and mechanically bled. Ford dealership stated that there is nothing else they can do for us. Cost of repairs have surpassed $2900 worth of diagnostics and is still not fixed. Vehicle is less than 90K miles on it and is currently unsafe to drive.

- Campton Hills, IL, USA

problem #171

Dec 012020

Edge

  • 118,000 miles
Whenever vehicle hits bumps brake goes soft to floor. After a near miss collision, brakes now only go to floor. They do not work properly at all now. Part is on national back order. Part should be recalled. To many people affected and we are talking about braking!

- New Port Richey, FL, USA

problem #170

Jan 172021

Edge

  • 144,000 miles
Purchased a 2011 Ford Edge sel AWD in 2020 with 139,000 miles. Since I had it the brakes seemed to be hard when stepping on the brakes. Fear of not stopping in time to avoid a accident. Hope that Ford Motor Co. Would have a recall on the brakes. Went on internet to find out there are many, many complaints with the brakes on Ford Edge 2011. Looks like it might be due to a bad or defective brake booster. This is a huge safety issue and Ford should have a recall on their brakes. Why can not NHTSA force Ford to fix this issue with a recall !" have not had a accident yet, but came close. Where do I go from here" hope something can be done before someone gets killed. Thank you phil

- Berlin, WI, USA

problem #169

Nov 092020

Edge

  • 60,000 miles
Breaks go out pedal goes to floor replaced break booster on recall Ford knows about defective breaks system and new in 2011

- Brooklyn, MI, USA

problem #168

Jan 052021

Edge

  • 136,701 miles
Hydraulic control unit has failed causing an unsafe condition.

- Simi Valley, CA, USA

problem #167

Dec 012020

Edge

  • 91,000 miles
91K miles and my brake pedal goes to the floor. Brake pads are 50%, no leaking or contaminated brake fluid. Does it in every driving condition, forward, reverse, and all speeds.

- West Bountiful, UT, USA

problem #166

Dec 102020

Edge

  • 102,000 miles
The 2011 Ford Edge brakes partially failed. Car can still stop but pedal goes to the floor. It seems there may be metal in the hydraulic pump system caused by improper internal design (not properly lubricating possibly). This is a serious concern that could lead to a fatality. Too many issues herein documented, garages seem to know of this on-going problem and a solution must be provided by Ford. Tis is a serious public safety issue..

- Cleveland, TN, USA

problem #165

Dec 072020

Edge

  • 106,000 miles
Brakes failed. Paddle went completely to the floor, city driving

- Moorpark, CA, USA

problem #164

Nov 082020

Edge

  • 119,000 miles
Replaced rotors, calipers, pads on all 4 wheels after loss of most of the pedal while driving in city traffic. Brakes were also due for replacement. Bled brake system according to owners manual and still no pedal. Limped the car to the dealer who advised that the master cylinder had to be replaced. Also noted that the brake booster would be replaced under that extended warranty. This appears to be a common problem on these vehicles. Most certainly a safety issue.

- Portland, CT, USA

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