10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
67,887 miles

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« Read the previous 20 complaints

problem #163

Sep 022020

Edge

  • 159,083 miles
Repeated issues with replacement of break components related to the overall system leading to inadequate performance and required replacement of ABS module hcu and ECU replacement and reprogramming. The lack of proper performance of the break computer modules leads to the inability to control the vehicle if a sudden stop is required.. the vehicle is not being driven due to safety concerns of the inability to control the vehicle if a sudden stop is required.

- St Johns, FL, USA

problem #162

Oct 082020

Edge

  • 156,700 miles
2011 Edge sport. Coming to a stop sign, doing 22-23mph, the brake pedal depressed about 90% of the way before engaging. Brakes had to be jammed to the floor to stop the vehicle. We would have hit the other car if they hadn't swerved. I was powerless to stop. Dealer checked the booster that had already been replaced under warranty and said it was the ABS module and control unit. I am seeing this happening to a lot of Edge sport and limited owners especially. Ford is not fully acknowledging the faulty design here by only covering the booster. It is incredibly dangerous and I can only imagine how many people have been hurt or didnt get to report the sudden brake failure as a result of death

- Fayetteville, NC, USA

problem #161

May 012020

Edge

  • 125,000 miles
Vehicle is in motion and brake pedal goes to the floor and braking is extremely reduced when stopping. Traction control and ABS light are constantly on. Ford replaced the brake booster under a customer satisfaction program about 6 months ago for pedal going to the floor. The pedal returned to normal position but the ABS and traction control light continued to stay on. Now 6 months later, the brake pedal is going to the floor again and being told it is the hydraulic control unit. This issue should be a safety recall. I know you guys had the Ford Fusion recalled December of 2019 for the same issue. Please add the 2011 Ford Edge to the list of recalls because this is a major safety issue!

- Mebane, NC, USA

problem #160

Oct 302020

Edge

  • 84,000 miles
Driving the car in October on a city street, the brakes went all the way to the floor, and took much longer than usual to stop. We took the car to our mechanic, he could not reproduce the problem but said it may be the brake booster. We had it replaced. The problem occurred again after the repair when driving in a school zone and attempting to stop at a stop sign. The car ended up in the middle of the road and thankfully with no oncoming traffic or children around.

- Huffman, TX, USA

problem #159

Oct 052020

Edge

  • 94,000 miles
When depressng the brake, the brake was soft and went to the floor. Pumping the brakes helped stopped the car. This occurred intermittently. The Ford Edge has approximately 94,000 miles on it. Brought the car in to have the brake issue fixed and the master cylinder was replaced. A week later the same issue of a soft brake pedal occurred while driving. Brought the car back into the shop and they believe it may be the hcu, we have been told that the part is on back order. We have to wait a month for the part to come in to see if this will resolve the problem. The car is now not being driven.

- Fairfax, VA, USA

problem #158

Nov 062019

Edge 6-cyl

  • 120,000 miles
The contact owns a 2011 Ford escape. The contact stated that when pressing the brake pedal, it would travel to the floorboard causing difficulties with bringing the vehicle to a stop. The failure would occur intermittently. The contact, a certified mechanic, stated that the vehicle's ac valves would need to be released and the hydraulic unit doc tree fluid was corroding the valve. The hydraulic control unit needed to be replaced, however, the vehicle had not been repaired. The manufacturer was made aware and referred the contact to NHTSA. The approximate failure mileage was 120,000. Consumer stated an ABS service bleed procedure at times corrected the problem temporarily.

- Alburn, IN, USA

problem #157

Oct 232020

Edge

  • 40 miles
Since I purchase 2011 Ford Edge from my dealer in babylon NY. I have issues with electrical, loss of power during winter, and the worse has been the brakes, master cylinder to brakes keep failing and I never no even I change my brakes when they can fail. I am scared of driving this unsafe vehicle. My dealer does not respond to my vehicle.

- Jamaica, NY, USA

problem #156

Oct 222020

Edge

  • miles
Brakes randomly do not work. Will place pressure but brake goes to the floor. Has been at repair shop 4 times this year. 2 times last year. Not able to figure out why problem occurs. Will provide invoices if required.

- Delton, MI, USA

problem #155

Oct 212020

Edge

  • 0 miles
I (skyla burks) took my Ford Edge to the dealership to have my recalls repaired! my brake booster being the main one I'm concerned with because that's the biggest safety problem! the dealership told me because my car was over a certain amount of miles that the recall expired! how can the brake booster recall ever expire" especially when that's the means of being able to stop! my brakes are so bad that I don't like putting my children in the car! I don't feel safe at all driving it & they tell me they can't repair due to the mileage! well the mileage don't have anything to with my brakes going out & causing me to wreck & get injured or worse! this is a huge safety problem for not just myself! so how can I get this fixed"

- Rockwood, TN, USA

problem #154

Oct 032020

Edge

  • 86,000 miles
Over the past month, the brake pedal suddenly goes to the floor after ABS activation from a sudden stop or wheel spin event, leaving little to no stopping power. When the vehicle is turned off and then power is restored, the brakes return to normal operation until the next event. The vehicle is a 2011 Ford Edge limited that has been driven 87K miles. After extensive research, it appears that Ford is aware of failures in the ABS control unit (aka hcu) and has even offered extended warranty service for many vehicles with this problem. However, many other vehicles, like ours, are somehow not covered for the very same failing parts.

- Eagle, ID, USA

problem #153

Jun 012020

Edge

  • 110,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the brake booster was replaced however, the contact had to pump the brake pedal to the floorboard to stop the vehicle. The dealer inver grove Ford Lincoln (4725 S robert trl, inver grove heights, mn 55077, (651) 554-7096) confirmed the failure of the brake booster and provide the contact was a cost for the repairs. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was referred to the NHTSA for assistance. The failure mileage was 110,000.

- Woodbury, MN, USA

problem #152

Sep 012020

Edge

  • 167,766 miles
When brakes are applied you can hear a hissing noise. At a full stop the car will slowing move forward, also when braking it is spongy. Brake feedback cycles from hard to soft.

- Mableton, GA, USA

problem #151

Sep 152020

Edge

  • 108,000 miles
City streets - when pressing down on brakes car does not fully stop at times still rolls. Most times must press all the way to get it to stop. Makes cat screeching noise when braking. Firestone checked brakes on 9/16/20 stating nothing was wrong. Taking back vehicle 9/18/20 for further checking. I saw numerous complaints on this 2011 Edge why no recalls? my vehicle is regularly serviced for any necessary services needed at regular intervals.

- Parma, OH, USA

problem #150

Aug 272020

Edge

  • 67,285 miles
When driving the vehicle and I step on the brake pedal to stop the pedal will go down to the floor. The car has new brakes but the brakes are spongy. It is dangerous because it is unpredictable to stop. It does the same same thing when the car is not in motion.

- Brooklyn, NY, USA

problem #149

Aug 012020

Edge

  • 90,035 miles
The brake pedal went to the floor when trying to stop while driving on the hyway, I checked the fluid it was full, took it to dealer to have it checked they said it needed a hydraulic control unit and electronic module that is more than $1,100 but I did some research and this is a common problem with this Ford Edge.

- Walhalla, SC, USA

problem #148

Aug 052020

Edge

  • 2 miles
The breaks are rock hard when you first hit the break. The car slowly trys to stop but you can feel brakes not fully engage. So you have to press harder and then the brakes will engage and it's an abrupt stop. Sometimes doesn't think it will stop. It is very shocking when first hitting breaks because don't know if it will brake all the way.

- Fort Wayne, IN, USA

problem #147

Jul 202020

Edge

  • 114,000 miles
My vehicle's brakes went all the way to the floorboard before coming to a stop. The pressure in the brakes would leave immediately so I took it to my mechanic and they replaced the master cylinder. Two months later, the same thing happened again where all the pressure of the brakes are gone and the brakes barely stop the car so I took it again to the mechanic and they replaced the master cylinder and still the brake pressure won't hold so they said it might have to do with the ABS system. They were surprised that there is no recall on the brake system because it seems like so many other people are dealing with the faulty system that keeps breaking the master cylinder. The ABS system is very expensive to fix too. I don't feel safe in my car anymore, the brakes can give out anytime while I'm driving and Ford could care less.

- Houston, TX, USA

problem #146

Jul 082020

Edge 6-cyl

  • 141,350 miles
Breaks are really spongy about 2to3 in of play before brake engages

- Hinesville, GA, USA

problem #145

Jul 032020

Edge 6-cyl

  • miles
Brakes are so hard, the car does not brake easily. It makes a sound like a wind is blowing. I took it to the Ford dealer and they said the problem probably is the brake booster. But after they do an inspection they find out the problem is the master cylinder and hcu. So they said the cost is around $1,300 this is to expensive this must be a recall.. I saw many cases with this same problem.. also Ford charge $149 for inspection..

- Zion, IL, USA

problem #144

Jun 272020

Edge

  • 105,000 miles
The brakes have become 'spongy' as the service mechanic calls it. When I push the brakes, they go all the way to the floor before stopping the vehicle. It takes much longer to stop even if you are going slow.

- Fulshear, TX, USA

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