10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 65,986 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Breaks go out pedal goes to floor replaced break booster on recall Ford knows about defective breaks system and new in 2011
- Brooklyn, MI, USA
Hydraulic control unit has failed causing an unsafe condition.
- Simi Valley, CA, USA
91K miles and my brake pedal goes to the floor. Brake pads are 50%, no leaking or contaminated brake fluid. Does it in every driving condition, forward, reverse, and all speeds.
- West Bountiful, UT, USA
The 2011 Ford Edge brakes partially failed. Car can still stop but pedal goes to the floor. It seems there may be metal in the hydraulic pump system caused by improper internal design (not properly lubricating possibly). This is a serious concern that could lead to a fatality. Too many issues herein documented, garages seem to know of this on-going problem and a solution must be provided by Ford. Tis is a serious public safety issue..
- Cleveland, TN, USA
Brakes failed. Paddle went completely to the floor, city driving
- Moorpark, CA, USA
Replaced rotors, calipers, pads on all 4 wheels after loss of most of the pedal while driving in city traffic. Brakes were also due for replacement. Bled brake system according to owners manual and still no pedal. Limped the car to the dealer who advised that the master cylinder had to be replaced. Also noted that the brake booster would be replaced under that extended warranty. This appears to be a common problem on these vehicles. Most certainly a safety issue.
- Portland, CT, USA
Repeated issues with replacement of break components related to the overall system leading to inadequate performance and required replacement of ABS module hcu and ECU replacement and reprogramming. The lack of proper performance of the break computer modules leads to the inability to control the vehicle if a sudden stop is required.. the vehicle is not being driven due to safety concerns of the inability to control the vehicle if a sudden stop is required.
- St Johns, FL, USA
2011 Edge sport. Coming to a stop sign, doing 22-23mph, the brake pedal depressed about 90% of the way before engaging. Brakes had to be jammed to the floor to stop the vehicle. We would have hit the other car if they hadn't swerved. I was powerless to stop. Dealer checked the booster that had already been replaced under warranty and said it was the ABS module and control unit. I am seeing this happening to a lot of Edge sport and limited owners especially. Ford is not fully acknowledging the faulty design here by only covering the booster. It is incredibly dangerous and I can only imagine how many people have been hurt or didnt get to report the sudden brake failure as a result of death
- Fayetteville, NC, USA
Vehicle is in motion and brake pedal goes to the floor and braking is extremely reduced when stopping. Traction control and ABS light are constantly on. Ford replaced the brake booster under a customer satisfaction program about 6 months ago for pedal going to the floor. The pedal returned to normal position but the ABS and traction control light continued to stay on. Now 6 months later, the brake pedal is going to the floor again and being told it is the hydraulic control unit. This issue should be a safety recall. I know you guys had the Ford Fusion recalled December of 2019 for the same issue. Please add the 2011 Ford Edge to the list of recalls because this is a major safety issue!
- Mebane, NC, USA
Driving the car in October on a city street, the brakes went all the way to the floor, and took much longer than usual to stop. We took the car to our mechanic, he could not reproduce the problem but said it may be the brake booster. We had it replaced. The problem occurred again after the repair when driving in a school zone and attempting to stop at a stop sign. The car ended up in the middle of the road and thankfully with no oncoming traffic or children around.
- Huffman, TX, USA
When depressng the brake, the brake was soft and went to the floor. Pumping the brakes helped stopped the car. This occurred intermittently. The Ford Edge has approximately 94,000 miles on it. Brought the car in to have the brake issue fixed and the master cylinder was replaced. A week later the same issue of a soft brake pedal occurred while driving. Brought the car back into the shop and they believe it may be the hcu, we have been told that the part is on back order. We have to wait a month for the part to come in to see if this will resolve the problem. The car is now not being driven.
- Fairfax, VA, USA
The contact owns a 2011 Ford escape. The contact stated that when pressing the brake pedal, it would travel to the floorboard causing difficulties with bringing the vehicle to a stop. The failure would occur intermittently. The contact, a certified mechanic, stated that the vehicle's ac valves would need to be released and the hydraulic unit doc tree fluid was corroding the valve. The hydraulic control unit needed to be replaced, however, the vehicle had not been repaired. The manufacturer was made aware and referred the contact to NHTSA. The approximate failure mileage was 120,000. Consumer stated an ABS service bleed procedure at times corrected the problem temporarily.
- Alburn, IN, USA
Since I purchase 2011 Ford Edge from my dealer in babylon NY. I have issues with electrical, loss of power during winter, and the worse has been the brakes, master cylinder to brakes keep failing and I never no even I change my brakes when they can fail. I am scared of driving this unsafe vehicle. My dealer does not respond to my vehicle.
- Jamaica, NY, USA
Brakes randomly do not work. Will place pressure but brake goes to the floor. Has been at repair shop 4 times this year. 2 times last year. Not able to figure out why problem occurs. Will provide invoices if required.
- Delton, MI, USA
I (skyla burks) took my Ford Edge to the dealership to have my recalls repaired! my brake booster being the main one I'm concerned with because that's the biggest safety problem! the dealership told me because my car was over a certain amount of miles that the recall expired! how can the brake booster recall ever expire" especially when that's the means of being able to stop! my brakes are so bad that I don't like putting my children in the car! I don't feel safe at all driving it & they tell me they can't repair due to the mileage! well the mileage don't have anything to with my brakes going out & causing me to wreck & get injured or worse! this is a huge safety problem for not just myself! so how can I get this fixed"
- Rockwood, TN, USA
Over the past month, the brake pedal suddenly goes to the floor after ABS activation from a sudden stop or wheel spin event, leaving little to no stopping power. When the vehicle is turned off and then power is restored, the brakes return to normal operation until the next event. The vehicle is a 2011 Ford Edge limited that has been driven 87K miles. After extensive research, it appears that Ford is aware of failures in the ABS control unit (aka hcu) and has even offered extended warranty service for many vehicles with this problem. However, many other vehicles, like ours, are somehow not covered for the very same failing parts.
- Eagle, ID, USA
The contact owns a 2011 Ford Edge. The contact stated that the brake booster was replaced however, the contact had to pump the brake pedal to the floorboard to stop the vehicle. The dealer inver grove Ford Lincoln (4725 S robert trl, inver grove heights, mn 55077, (651) 554-7096) confirmed the failure of the brake booster and provide the contact was a cost for the repairs. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was referred to the NHTSA for assistance. The failure mileage was 110,000.
- Woodbury, MN, USA
When brakes are applied you can hear a hissing noise. At a full stop the car will slowing move forward, also when braking it is spongy. Brake feedback cycles from hard to soft.
- Mableton, GA, USA
City streets - when pressing down on brakes car does not fully stop at times still rolls. Most times must press all the way to get it to stop. Makes cat screeching noise when braking. Firestone checked brakes on 9/16/20 stating nothing was wrong. Taking back vehicle 9/18/20 for further checking. I saw numerous complaints on this 2011 Edge why no recalls? my vehicle is regularly serviced for any necessary services needed at regular intervals.
- Parma, OH, USA
- Berlin, WI, USA