10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
67,887 miles

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« Read the previous 20 complaints

problem #143

Jul 032020

Edge 6-cyl

  • 110,000 miles
The problem started with an occasionally stiff brake pedal. This was in February 2015 with 59,554 miles on the car. The Ford dealership replaced the brake booster under customer satisfaction program 13N02. Then in May 2016 with 74,029 miles on the car the problem returned even worse. This time the pedal would not only be stiff at start up but would also become stiff while driving and was accompanied by a high pitched ringing noise. The dealership replaced the brake booster again but this time the cost was placed on me. Now here we are in July 2020 with approximately 110,000 miles on the vehicle the stiff pedal problem has been coming up again and has progressed to the brake pedal going to the floor while driving with greatly reduced braking power. The Ford dealership again says that the brake booster is part of the problem, along with the master cylinder. The dealer & Ford Motor Co. Both state that the cost of replacing their faulty parts is my responsibility. Ford obviously has not fixed the problem with their brake boosters

- Bakersfield, CA, USA

problem #142

Jun 262020

Edge 6-cyl

  • 116,000 miles
When driving at various speeds on highway and city streets, going to apply brakes when stopping the brakes will not fully stop the vehicle. It will slow it down but it won't come to a complete stop without having to use the emergency brake to be able to fully stop. The brake pedal would be pushed all the way into the floor. And it makes this awful sqeauling noise when brakes are applied.

- Conway, AR, USA

problem #141

May 062020

Edge 6-cyl

  • 118,901 miles
The brake pedal randomly goes to the floor you have to pump the brake pedal to stop the vehicle, I took the vehicle to a Ford dealership and they could not duplicate the problem. This is a serious safety problem.

- Topock, AZ, USA

problem #140

Jul 012019

Edge

  • 145,000 miles
When vehicle is in motion at various speeds and pressure applied to brake pedal to stop or reduce speed the vehicle doesn't completely stop. This has resulted in accidents due to pressing brake is unable to stop the vehicle. Multiple diagnostics have been performed on the vehicle from certified auto shops to no avail. Mechanics are unable to resolve the issue due to occurrences are intermittent. This is a very scary feeling to not know if your braking system will stop the vehicle when in motion. I have researched and reviewed multiple blogs that have resulted in multiple citizens expressing the same issue with this type, year, and model of vehicle. I strongly encourage Ford and manufacturers to thoroughly research these type complaints and issue a recall before multiple deaths occur due to vehicle being unable to stop. Family lives are at risk when driving their vehicles that present this intermittent braking problem. Additionally, there have been times when I have had to pump the brakes while in park or put in neutral before putting into drive mode. Again, brake pedal suppressed fully to floor still will not bring vehicle to complete halt. This is extremely dangerous. This is a continuous issue that has been going on for months in my case but for years for others who own the same type of vehicle.

- Hampton, VA, USA

problem #139

Feb 132020

Edge

  • 74,000 miles
The contact owns a 2011 Ford Edge. The contact stated while driving at various speeds, the brake pedal was depressed and went to the floorboard. There was no warning lights illuminated. The contact stated that the vehicle went through a red traffic light before coming to a stop. The vehicle was taken to an independent mechanic to be diagnosed and repaired. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to susquehanna Ford located at (415 w 4th St, quarryville, pa 17566) to have the ABS software reprogrammed. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

- Lancaster, PA, USA

problem #138

Mar 212020

Edge

  • 1,000 miles
The car accelerated while I was braking while parking on the street, this problem is reoccurring. I also constantly get a warning that my car is overheating while the bar line is on cold. I tried putting anti freeze and it doesn't help. The car also turned off at a green light when I turned on my air conditioner. Lastly I got a warning that my oil pressure is low although I just got an oil and filter change the day before. Please do a recall for these things. I have a child and it is very unwise to put him in any danger by being in this car.

- Whittier, CA, USA

problem #137

Mar 142020

Edge

  • 160,000 miles
When applying the brakes to stop, the pedal goes all the way to the floor and do not work. The car continues to go as if nothing happened. You have to pump the brakes repeatedly before the brakes re-engage and you can come to a stop. We took a car trip of about 6 hours worth of driving and it occurred about 4 times, 2 on the way there and 2 on the way back. My wife also stated this has occurred previously, but there is not time table between occurrences.

- Denton, TX, USA

problem #136

Feb 212020

Edge

  • 50,000 miles
The contact owns a 2011 Ford Edge. The contact stated while making a right turn, the brake pedal was depressed but went to the floorboard which extended the braking distance. There was no warning light illuminated. The contact stated that the brake master cylinder and ABS module were replaced by himself. The vehicle was taken to stuart powell Ford Lincoln Mazda located at (225 S danville bypass, danville, ky 40422), where it was diagnosed. The contact was informed that the ABS module needed to be reprogrammed. The vehicle was not repaired. The manufacturer was not informed of failure. The failure mileage was 50,000.

- Waynesburg, KY, USA

problem #135

Feb 092017

Edge

  • 70,000 miles
There are problems with the ABS light stays on after driving or making a turn. The electronic stability controls when turning disable and only go off when the car is turned off. The transmission light stays illuminated and the doors do not close properly leaving the interior lights on running down my battery.

- Detroit, MI, USA

problem #134

Feb 282020

Edge

  • 155,000 miles
Ongoing problems with brakes dating back to 2014 at 77K miles. Took vehicle to a.C. collins Ford and complained about brake pedal becoming stiff and feeling like it was not going to stop, I.e. at stop sign in slow traffic. Brake booster was replaced per recall notice 13N02. After some time, early 2016, began to experience spongy brake pedal with extended stopping distance. Marler Ford recommended replacement of brake booster, no active recall at that time. Repair was not done and car blew a head gasket shortly thereafter. Fast forward to September 2019 and motor replacement, had mechanic look at brakes because of past issues. He replaced master cylinder, ABS control module, & brake pads. Now, 2/2020, vehicle is drinking brake fluid and mechanic advises replacement of brake booster....again. Very disappointed in the quality of parts in this Ford vehicle. First and last Ford for me.

- Winnfield, LA, USA

problem #133

Feb 202020

Edge

  • 74,500 miles
My braking system is malfunctioning while driving. It first appeared when the brake booster went bad on or around 2/6/2020 which I was never notified of by Ford as being a known problem so I had it replaced. Immediately after replacing that part on 2/9/2020 the brakes began to engage and stay engage while driving without depressing the brake pedal. This happened twice and the brakes would disengage once the vehicle was off for hours. Now on my way to the dealer 2/19/2020 my brakes were unresponsive and the brake pedal was soft and went all the way to the floor barely stopping the vehicle. This issue I was told by the dealer was due to my hydraulic control module going bad. Seem coincidental that this coincided with the booster going bad and no recall or extended warranty being offered for the known issue as I have read 100S of complaints of the same nature online. This is a tragedy waiting to happen and Ford doesn't seem to care.

- Sterling Heights, MI, USA

problem #132

Jan 272020

Edge

  • 111,000 miles
The contact owns a 2011 Ford Edge. The contact stated while driving about 40-45 mph, the brake pedal was depressed but required added effort to slow the vehicle. The contact stated that the brake pedal was firm. The vehicle was taken to an independent mechanic and bled. The contact was referred to the manufacturer for assistance. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 111,000.

- Blackville, SC, USA

problem #131

Dec 102019

Edge

  • 131,200 miles
Had a recall on driver door issue with secure of door. But on my back driver door has the same problem. Door could become un safe when driving. Dont know if it is secure. While driving. Shows open. Something went wrong with ABS system while drving didnt stop right away. Had to stop and wait before brake system became fuctionable.

- Lake Charles, LA, USA

problem #130

Jul 192019

Edge

  • 100,000 miles
Brake booster failure

- Denham Springs, LA, USA

problem #129

Jan 102020

Edge

  • 57,825 miles
Brakes go all the way to the floor..especially does it in wet, snow, icy weather. Few times it had done it on dry road..but this problem has been happening since October 2019..lastest incident was 01/10/2020..

- Manhattan, KS, USA

problem #128

Sep 202019

Edge

  • 113,475 miles
I had break issues where the pedal was tight and it took a lot of pressure to stop. Took it to the dealer resulting in the break booster being replaced under warranty. Maybe 3 months later I had more problems breaking. This time the pedal was soft and would travel to the floor while breaking. This time the dealer says it's the hydraulic control unit. Sounds like both parts should be under warranty and replaced at the same time.

- Whitsett, NC, USA

problem #127

Dec 042019

Edge

  • 100,003 miles
During everyday driving the brake peddle appears spongy. Upon applying brakes you hear a hissing sound and the peddle must be pushed several inches prior to the feel of brakes being applied. This is a dangerous condition which needs to be addressed through a recall to prevent injury or death.

- Fort Worth, TX, USA

problem #126

Sep 152019

Edge

  • 116,000 miles
I was driving my vehicle normally and then I applied the brakes the pedal went to the floor and the car did stop. I took it to a repair shop and they said it could either be the ABS module or the brake module.. I took it and to another shop but they did not know what caused this problem.. I then took it yet to another. They ordered a control module and a brake module and installed them on December 19, 2019 at a cost of $1500 dollars.

- Apex, NC, USA

problem #125

Nov 262019

Edge

  • 127,000 miles
For several years we have been having problems with the brakes where the pedal would just randomly go to the floor and the brake response would almost go away completely. Usually once the car was shut off the brakes would come back and be fine again. They got really bad a little over a year ago and we went to a dealership after learning about a service bulletin for the brake booster. The dealership thought that could be the problem. So on 8/9/18 with 99,703 miles on our car the brake booster was replaced under the extended warranty Ford issued. We thought the problem was fixed until 11/26/19. My wife was leaving work and it was a little icy. She activated the ABS leaving her work parking lot and the pedal again went all the way to the floor. This time it did not come back. The vehicle was operational but the brake pedal had to be pushed all the way to the floor to work. The car was again taken back to the same dealership who told me they had 3 other vehicles come in with the exact same problem in the last week. After bleeding the brakes and running tests it was determined that the hydraulic control unit that controls the ABS system was malfunctioning and needed to be replaced. The vehicle now has 127,000 miles and the cost of this repair is $1800. We have contacted Ford multiple times after doing to searches on the internet and figuring out that this is a common problem that Ford is aware of and will do nothing about. Our calls have fallen on deaf ears at Ford and their customer service department could only say they are sorry for the problems we are having and there is nothing they can do. Brakes are a pretty important part of the car and I have never seen a car with more brake issues than our Edge and Ford could care less. This was the first Ford I've ever purchased but I can guarantee you it will be our last.

- Waverly, NE, USA

problem #124

Dec 032019

Edge

  • 150 miles
My brakes have become very squishy and barely stopping NY car.I hit the brakes hard in traffic on the highway and the car barely stopped. You have to press the peddle clear to the floor for any reaction. Took to shop. Replaced the master cylinder and the brake booster and the lroblem continues. The shop isn't sure what could be the problem. After internet research it appears there is a module problem and this is been happening with this year of Edge very frequently. This is a very dangerous situation and needs adressed!

- Celina, OH, USA

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