Driving home from work and went to apply the brakes and the brake pedal went all the way to the floor..pumped them so it would stop..then drove well under spoed limit until I got got home..1st time it happened was October 2019 coming home from work.

- Manhattan, KS, USA

Having issues with braking where the brake pedal will go to the floor and is soft. It is very scary when I have to brake quickly and car doesn't want to stop whether in town or the highway. Brake booster was already replaced due to a previously recall. However, this did not completely fix the problem. It already caused issues where brakes were completely replaced and cost $800. Now, the dealership is stating that it will cost $1500 to replace the hcu unit. I am amazed that so many other individuals are having the same issues I am having. I've never had this issue with a car.

- Garland, TX, USA

During braking there is a hissing sound emanating from the area in front of the brake peddle. The braking action of the car is severely diminished causing reduced braking application during each phase of braking I.e. emergency stopping, normal stopping. This is a safety issue that requires immediate attention. This occurs on each application of the brakes.

- Fort Worth, TX, USA

Brakes intermittently go all the way to floor with no warning while driving on city streets (traveling straight). Car does not stop. Brake failure has happened twice recently, once when going over a railroad track (big bump), and once for no apparent reason. Took to Ford, and it took them a day to look at the vehicle, and they could not reproduce the issue. They checked all the parts of the brake system and could not find any issue.

- Minnetonka, MN, USA

When pushed on, brakes petal depresses without breaking sometimes, but othertimes works just fine.

- Walcott, ND, USA

The contact owns a 2011 Ford Edge. While driving 45 mph, the contact attempted to brake, but the brake pedal traveled to the floorboard. The contact had to stand on the brake pedal to stop the vehicle and keep it from crashing into other vehicles. Hall Chrysler Dodge Jeep Ram Virginia beach (3152 Virginia beach blvd, Virginia beach, va 23452, (877) 475-0721) was contacted and stated that there were no recalls on the vehicle. The dealer wanted to charge $1,700 for a brake booster repair. The contact purchased a bumper to bumper warranty and the dealer stated that they would check to see if the warranty was still in effect. The manufacturer was not contacted. The contact researched the brake failure online and found several complaints, but no recalls. The failure mileage was 60,980. The VIN was unknown.

- Virginia Beach, VA, USA

The contact owns a 2011 Ford Edge. While driving 45 mph, the anti-lock brake warning indicator illuminated and the cruise control failed to function. When turning the steering wheel to the right, the contact heard an abnormal noise coming from the brakes. The vehicle was taken to pallotta Ford Lincoln (located at 4199 cleveland rd, wooster, oh 44691, (330) 345-6600) where it was diagnosed that both front axles and front stab links needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 161,500. The VIN was not available.

- Orrville, OH, USA

While driving under various conditions we experienced intermittent break failures where the break pedal will depress to the floor and breaking power is greatly reduced to the point where stopping becomes an issue. We've experienced this malfunction on highways, city streets and in a parking lot under various weather conditions. There was a recall to replace the "booster box" that was completed on the vehicle in July of 2017. The issue began in June of 2019 and continues.

- East Norriton, PA, USA

When driving, at any speed, brake pedal intermittently/randomly becomes soft, and goes to the floor when depressed, with little to no reduction in speed. Pumping the brakes is required in order to stop. There is no associated noise, as some have reported (such as hissing or sucking air). The mechanic is unable to accurately diagnose or duplicate the issue at this time. He reports that it could be the master cylinder or the hcu/ABS module, but at this time we'd just be throwing parts at a problem. No trouble codes are present and all brake system pressures were normal during his troubleshooting. Current mileage is 108,000. This is my wife's car, and she regularly Transport our kids in it, so to have this type of failure present with relatively few miles is disconcerting.

- Highlands, TX, USA

The contact owns a 2011 Ford Edge. While driving at low speeds, the brake pedal felt spongy and depressed almost to the floorboard. The vehicle was taken to grieco Ford of fort lauderdale (1333 N federal hwy, fort lauderdale, fl 33304, (844) 648-2686) where it was diagnosed that the master cylinder needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated that the brake booster needed to be replaced. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 70,100.

- Boynton Beach, FL, USA

Could not stop. Had to use both feet on brake to stop. Good thing I was only backing out of my driveway. Had to have brake booster replaced. A brake booster should last the life time of the car and not be replaced. My Edge in a 2011 with 119,000 miles. We never received any letter about this being a problem on the Ford Edge.. shouldn't Ford reimburse us ?

- Owasso, OK, USA

The contact owns a 2011 Ford Edge. While driving approximately 20 mph, the brake pedal traveled to the floorboard without warning. The contact pushed the brake pedal with force and slowly continued to drive. The vehicle was taken to bohn Ford (504-347-7000, located at 3737 lapalco boulevard, harvey, la 70058) where it was diagnosed that the hydraulic control unit failed and needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The contact was transferred to NHTSA. The vehicle was not repaired. The failure mileage was 58,000.

- Westwego, LA, USA

In July 2017, experienced hard to press brakes with hissing noise, warranty extension provided to replace brake booster, 27 months later, similar issue, brakes work but pedal continues to floor. Recommeneded master cylinder replacement by dealership and independent mechanic, replaced and still having the same issue - diagnosis is that it is again brake booster which was only covered for a single repair and warrantied for 12 months. No recourse from Ford despite many reports of this issue from other customers, expensive and dangerous failure.

- Longmont, CO, USA

With out warning the brakes will go out after a few days they work again. No one knows why. They can not find any reason fore this. This has happened 7 times this is a safety problem and needs to be addressed promptly. This happens when driving this car.

- Camden, SC, USA

The contact owns a 2011 Ford Edge. While the contact's wife was driving 35 mph, the brake pedal was depressed, but the vehicle failed to stop. The driver was able to stop after depressing the brake pedal multiple times. There were no warning indicators illuminated. The vehicle was taken to elder Ford of romeo (located at 63300 van dyke, Washington, mi 48095, (586) 838-1250) where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired, but continued to experience the failure. The vehicle was taken to the same dealer again and it was diagnosed that the brake cylinder needed to be repaired. The vehicle was repaired; however, the failure recurred on October 3, 2019. The vehicle was taken back to the dealer a third time and it was diagnosed that the ABS needed to be replaced. The vehicle was not repaired again. The manufacturer was not notified. The failure mileage was 86,000. The VIN was not available.

- Washington, MI, USA

The contact owns a 2011 Ford Edge. While driving 55-70 mph, the brake pedal traveled to the floorboard when depressed and the stopping distance was extended. The vehicle was not taken to a dealer for diagnostic testing or repairs. An independent mechanic diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was already repaired and would not be covered under warranty. The failure mileage was 87,562.

- Panama, NE, USA

Vehicle was traveling apx 35mph went to depress brake at stop light, brake felt stuck halfway, vehicle did not slow down and then brakes make a high pitch beep sound when fully depressed.

- Doswell, VA, USA

The contact owns a 2011 Ford Edge. While driving 35 mph, the brake pedal was depressed to the floorboard and the vehicle failed to respond without warning. The vehicle was towed to the contact's residence. The vehicle was taken to an independent mechanic who stated that the master cylinder and brake booster needed to be replaced. The vehicle was repaired; however, the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but did not assist. The failure mileage was 140,000. The VIN was not available

- Olivehurst, CA, USA

The contact owns a 2011 Ford Edge. While driving approximately 45 mph, the brake pedal was depressed and traveled to the floorboard. There was no warning indicator illuminated before or after the failure. The contact stated that the brake pedal was depressed several times and was able to stop the vehicle. The vehicle was taken to george waikem Ford (located at 4321 Lincoln way E, massillon, oh 44646, (330) 478-1801) where it was diagnosed that there was total brake system failure due to a failure of the hydraulic pump, brake master cylinder, and hydraulic control unit. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 100,000.

- East Sparta, OH, USA

The contact owns a 2011 Ford Edge. While attempting to stop the vehicle, the brake pedal traveled to the floorboard. On several occasions, the driver had to pump the brake pedal multiple times to stop the vehicle. In addition, a hydraulic sound was sometimes present while depressing the brake pedal. The vehicle was taken to bill collins Ford (4220 bardstown rd, louisville, ky) where it was diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified. The failure mileage was 149,000. The VIN was unknown.

- Taylorsville, KY, USA