With out warning the brakes will go out after a few days they work again. No one knows why. They can not find any reason fore this. This has happened 7 times this is a safety problem and needs to be addressed promptly. This happens when driving this car.

- Camden, SC, USA

The contact owns a 2011 Ford Edge. While the contact's wife was driving 35 mph, the brake pedal was depressed, but the vehicle failed to stop. The driver was able to stop after depressing the brake pedal multiple times. There were no warning indicators illuminated. The vehicle was taken to elder Ford of romeo (located at 63300 van dyke, Washington, mi 48095, (586) 838-1250) where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired, but continued to experience the failure. The vehicle was taken to the same dealer again and it was diagnosed that the brake cylinder needed to be repaired. The vehicle was repaired; however, the failure recurred on October 3, 2019. The vehicle was taken back to the dealer a third time and it was diagnosed that the ABS needed to be replaced. The vehicle was not repaired again. The manufacturer was not notified. The failure mileage was 86,000. The VIN was not available.

- Washington, MI, USA

The contact owns a 2011 Ford Edge. While driving 55-70 mph, the brake pedal traveled to the floorboard when depressed and the stopping distance was extended. The vehicle was not taken to a dealer for diagnostic testing or repairs. An independent mechanic diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the failure was already repaired and would not be covered under warranty. The failure mileage was 87,562.

- Panama, NE, USA

Vehicle was traveling apx 35mph went to depress brake at stop light, brake felt stuck halfway, vehicle did not slow down and then brakes make a high pitch beep sound when fully depressed.

- Doswell, VA, USA

The contact owns a 2011 Ford Edge. While driving 35 mph, the brake pedal was depressed to the floorboard and the vehicle failed to respond without warning. The vehicle was towed to the contact's residence. The vehicle was taken to an independent mechanic who stated that the master cylinder and brake booster needed to be replaced. The vehicle was repaired; however, the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but did not assist. The failure mileage was 140,000. The VIN was not available

- Olivehurst, CA, USA

The contact owns a 2011 Ford Edge. While driving approximately 45 mph, the brake pedal was depressed and traveled to the floorboard. There was no warning indicator illuminated before or after the failure. The contact stated that the brake pedal was depressed several times and was able to stop the vehicle. The vehicle was taken to george waikem Ford (located at 4321 Lincoln way E, massillon, oh 44646, (330) 478-1801) where it was diagnosed that there was total brake system failure due to a failure of the hydraulic pump, brake master cylinder, and hydraulic control unit. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 100,000.

- East Sparta, OH, USA

The contact owns a 2011 Ford Edge. While attempting to stop the vehicle, the brake pedal traveled to the floorboard. On several occasions, the driver had to pump the brake pedal multiple times to stop the vehicle. In addition, a hydraulic sound was sometimes present while depressing the brake pedal. The vehicle was taken to bill collins Ford (4220 bardstown rd, louisville, ky) where it was diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified. The failure mileage was 149,000. The VIN was unknown.

- Taylorsville, KY, USA

Brakes booster, brakes are spongy and soft and hissing sound is coming from the brake pedal

- Hammond, IN, USA

Brake booster failure, at time brake pedal hard than suddenly drops, this is a safety issue as my wife ended up past stop sigh and my son almost went through back of garage

- Pinconning, MI, USA

Wife's breaks started intermittently feeling spongy and the break pedal will go all the way to the floor with very little stopping power. This would occur at highway speeds or normal city speeds, even driving in the neighborhood at slow speed. We brought it in to the maintenance shop and they thought it was the break booster so they replaced it. This did not fix the problem, after further investigation they determined that the hcu unit needed to be replaced. After looking on the internet I found several (over 100) reports of this same issue on the exact same make and model, some of which ended in injury due to the failure. All reports have stated that Ford has currently refused to acknowledge this issue and issue a recall. This is a very serious issue that has already led to injury and could lead to a death, something need to be done before any more injury's occur or worse.

- Friendswood, TX, USA

Brakes are hard, the car does not brake easily. It makes a sound like a wind is blowing. As if it had a pressure that would not let the brake tighten

- Windermere, FL, USA

The brake pedal needs to be pushed to the floor to stop the car. The car has been completely checked out and everything is fine except this issue. Come to find out there has been a recall on the vacuum brake booster which is the issue with my Ford Edge, but mine isn't covered under the recall. Its' the same issue and will cost $894.89 to fix, but Ford has wiped their hands of it. This is a safety issue and the car cannot be driven as it is. Ford won't tell me why my VIN number isn't covered. The brake pedal issue happens 100% of the time when you are attempting to stop the vehicle.

- Tulsa, OK, USA

Atlanta recalls I go to use the brakes pedal is real hard the car will not stop was on city streets almost had a accident

- Hudson, FL, USA

On 9/11/17 my wife was involved in an accident while driving her 2011 Ford Edge limited with approximately 80,000 miles. A van had cut her off during rush hour traffic on hyw. 635 in farmers branch, tx and she ended up rear ending it. I asked my wife what happened when I arrived at the hospital and the told me that when she went for the brake pedal it went straight to the floor and she heard a "sucking" sound but the car did not stop. Our insurance company at the time (usaa) never investigated the brakes and totaled out the car. I searched google and have found similar situations involving Ford Edge crossovers but Ford only has a tsb for this issue and not a recall. I just recently learned about this process and hope it will be investigated so that lives can be saved. Luckily my wife only sustained minor injuries from the airbag and our children were still with our babysitter.

- Grand Prairie, TX, USA

This complaint deals with a 2011 Ford Edge in which the vehicle's brakes began to fail considerably at approximately 172,000 miles. After almost $1000 in brake repairs it was finally determined that the vehicle's brake booster had failed. This defect is known to the manufacturer who issued customer satisfaction program 13N02 which allowed replacement of the defective product for vehicles with up to 150,000 miles or through January 15, 2015. This problem presents a dangerous situation, particularly when backing the vehicle when the problem is more prominent. Ford dealership was contacted with regards to the complaint and stated that due to the mileage that the repair would not be covered by the 13N02 repair or other programs. The repair cost is quoted by Ford at approximately $710.37

- Temple, GA, USA

The aws light stays on and says the driver stability controls are not working properly. Took it to a Ford dealership for servicing, charged 800 plus and the issue is still occurring. They claim it's a sensor issue but it's still happening! if I turn left or right the warning light comes on, if it's wet or dry the light comes on and when breaking the SUV slides. Will never purchase another Ford again. Not sure of the actual date the issue started happening.

- Detroit, MI, USA

The contact owns a 2011 Ford Edge. While driving approximately 65 mph, the brake booster fractured and the brake pedal traveled to the floorboard. There was no warning indicator illuminated. The vehicle was taken to tracy Ford (209-229-4006, located at 3500 auto plaza way, tracy, ca 953040) where it was diagnosed that the brake booster needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 89,000.

- Campbell, CA, USA

My 2011 Ford Edge with brakes at 1/2 use has suddenly begun having breaking issues. Pushing the brake usually results in immediate engagement; now it try's to engage but releases and goes to the floor; requires heavy hard pressure taking pedal completely to the floor to stop vehicle. Has been one or two instances of intermittent occurrences; but seems to be persistent now. NHTSA needs to do something from the unending list of similar complaints. Not any specific driving condition creating the issue to occur. This am I was on an open highway with no stopping/ starting driving; this afternoon I was in town.

- Defuniak Springs, FL, USA

Driving on city streets 35-45mph when I had to apply the brake. Brakes felt spongey (no anti lock feel) and the pedal went almost to the floor. This originally occurred mid February 2019, but corrected itself after letting the car sit overnight. It occurred again late March 2019 and this time the condition persisted and made me feel that the brakes could ultimately fail. I checked online and found multiple mentions of this issue with Ford Edges, but no formal recall - which the dealership later verified. My vehicle is a 2011 with 135,000 miles. The vehicle has had all of its required/recommended maintenance and is in good condition otherwise. The diagnosis was as follows - "found the master with leak and hcu/ABS seeping and dump valve, E on found brakes bypassing". the dealer replaced the control and module and also recommended that I replace the master cylinder, which I agreed to allow. Expensive repair - just a bit past $1900 with parts and labor

- Louisville, KY, USA

When applying the brakes the brake pedal sinks to the floor and is hesitant to stop completely. I have had the master cylinder changed, the ABS pump has been replaced and the vehicle had the brake booster replaced around 1 year ago due to a Ford recall. This vehicle has been in the shop for 3 weeks now and the mechanic cannot seem to fix this issue. This seems to be a well known problem with the brake system for this vehicle and is dangerous to the occupants of the vehicle and others in the surrounding areas. This issue has the potential for random brake loss which can occur in injury or death.

- Knoxville, TN, USA