10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
59,709 miles

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« Read the previous 20 complaints

problem #155

Sep 042019

Edge

  • 91,000 miles
1) 91K on motor, the internal water pump failed causing motor to fail and must be replaced. The car was in motion and coasted to shoulder with no power steering or brakes. 2) door ajar light remains on, and had to replace switch at 50K because the battery would drain.

- Sewell, NJ, USA

problem #154

Jul 272019

Edge

  • 159,458 miles
This car as Ford's I've had in the past is the coolant system it's really bad. I've gotten fan N thermostat put in and it still getting hot

- Friendswood, TX, USA

problem #153

Jun 232019

Edge

  • 100,160 miles
Water pump broke while on highway. There were no signs of failure leading up to it. Car gave a warning of low oil pressure, then maybe 20 seconds later the engine coolant over temperature warning comes on. Car stopped accelerating at this point, got to shoulder of highway and at this point, power steering and brakes were out. Engine was smoking. Had it towed back to dealership 89 miles away to learn the water pump broke causing catastrophic engine failure and damage. Estimate to rebuild engine was $ $7352 plus tax. There was no warning or possible way to check the water pump before hand. I purchased the car in 2011 and had it paid off a couple years ago. Now all equity in the car is completely gone as the car was only worth 6-8K (according to truecar) and it would cost more to fix it than to purchase a new one. A engine swap was estimated at around $4,000 with labor included as well. After this happened I find out I'm not the only one this is happening to, and that it's a major issue that Ford has apparently tried to keep quiet. I hope this is an additional piece of ammunition to use in the case against Ford.

- Plymouth Meeting, PA, USA

problem #152

May 202019

Edge

  • 5 miles
Internal water pump exploded inside, causing engine to lock and other damages in the engine. Vehicle was in garage for simple tune up. Then during checkin, the engine stopped. Vehicle could not restart.

- Carolina, PR, USA

problem #151

May 082019

Edge

  • 154,000 miles
First of all the first problem I encountered with my vehicle was the passenger wheel barring was defected and started making a bad noise so took it to the shop and the mechanic said lucky I did because is was about to break and cause my wheel to come off going down the road. After that I noticed that my engine would run hot if I sat still in the parking lot just running even with the ac off. I had no warning that anything was wrong. I turned my car off and it didn't seem to do it anymore until we started getting this really hot weather this may, me and my family was going in to town to grab a bite to eat when (without any warning) my car starts sputtering as if I put bad gas in it. My husband instructed me to pull over and take a look and low and behold my car has been running hot just after driving only 10 minutes. He pulled the dipstick and oil is milky and oil was all in the water resivour. My car had over heated without any warning that anything was wrong and blown heat gasket and cracked heads. My engine shot. We took it to the shop where I had to purchase a new engine and after the mechanic ran a diagnostics test on my car he said that the fan control module was faulty which did not allow my cooling fans to come on at all and my system never alerted me either. We replaced cooling fans along with module. Everything seems fine after 2,000 dollars later. Fyi never rely on your information screen to tell you if your running hot, go to settings and keep your screen on the temp gauge at all times so you will know for yourself how cool your engine is running. I would be nice after all the complaints Ford has received about these piece of crap cooling fans that they will just suck it up and do the recall. We are hard working americans and dont deserve this crap. We support Ford an american car manufacturer and expect the same respect!!

- Sarah, MS, USA

problem #150

May 042019

Edge

  • 89,000 miles
Hazard warning touch button quit working -- touch the button and it doesnt work part is integrated into the sony touch control panel/ screen water pump failure without warning -- destroyed the engine -- started as sporadic overheating that thermostat was replaced aliviated it for a short time then it started over back to the garage -- couldnt find anything -- suggested turn engine off then back on to see if temp sensor was the issue -- stopped again for a while then it happened again -- also cam sensor failure when this occured -- took to garage temp sensor cam sensors and thermostat replaced -- system flushed -- garage started it up -- overheating again -- now engines seized

- Kane, PA, USA

problem #149

Apr 302019

Edge

  • 70,000 miles
The contact owns a 2011 Ford Edge. While driving approximately 35 mph, the traction control indicator illuminated and the vehicle lost power. The contact turned off the vehicle and it restarted normally. The contact also stated that the failure occurred at least seven times in one day and began six months ago. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 70,000.

- Honesdale, PA, USA

problem #148

Feb 012019

Edge

  • 120,000 miles
Noticed vehicle was leaking black substance, brought it in and was told vehicle's power transfer unit was fried. I was advised by the mechanic that this is a known and common issue in Ford SUV's. vehicle shakes while driving on the road and has a hard time keeping speed.

- Eagan, MN, USA

problem #147

Jan 222019

Edge

  • 94,000 miles
Tuesday night 1/22/2019, my daughter described that her car had lost all power while she was driving down a small mostly deserted street in our town when she braked and attempted to turn. She had an extremely difficult time braking and turning the car to get off of the roadway. So, that same evening, I decided to see if it happened to me. It was noted that she had just over a quarter tank of gas so I thought maybe her gas gauge was wrong so I filled the car. We drove around 6 miles when it did happen to me as I braked and attempted to make a left hand turn in front of oncoming traffic. Fortunately, the vehicles headed my way were quite a bit down the street, and I allowed myself ample time to get across were this to happen. However, this was at night when that street isn't busy. We live off of this street so avoiding during the day isn't an option. During the day when traffic is busy and constant, there would be no way to allow that much time to get across safely. In the months leading up to these power failures, there were at least three instances where we were in a drive thru or stopped at a stoplight where power would be lost, but never when the car was actually in motion as happened twice on 1/22/2019. I found a forum where this has been reported many times not only to Ford, but to the NHTSA and nothing by way of a recall has been called for this problem and it appears that someone will be killed prior to something being done. I've read that the throttle body seems to be the issue here and that Ford has denied a problem saying they've never heard of this problem when people take these cars to the dealerships. The evidence is all over the internet where people describe the exact same problem. This car will only be driven as needed and absolutely is not allowed onto the highway. Please help resolve this known problem before someone is killed.

- Shawnee, OK, USA

problem #146

Oct 252018

Edge

  • 200,000 miles
Drive belt was shredded and got it replaced the next day I was driving and my car stalled in middle of the highway and I was able to drive it to a shop where I had the car checked and now it is throwing all kinds of codes. The car keeps stalling and hesitating constantly

- Waco, TX, USA

problem #145

Oct 112018

Edge

  • 40,000 miles
Stalls and won't accelerate while going down the road. Just idles real rough. Can only coast to a stop. Can't steer. Wrench comes on the display. Everything I have read said it is probably the throttle body. Has less than 40,000 miles.

- Lubbock, TX, USA

problem #144

Sep 282018

Edge

  • 95,000 miles
On Friday September 28, 2018, our 2011 Ford Edge limited lost the ability to accelerate and began decelerating on a freeway while being driven at 60 mph. My husband had to "coast" off the freeway and came to a dead stop without any warning (e.g. no check engine or other lights turned on) in the middle of a busy intersection, at which time the engine began smoking. Many hours later we were informed by a service technician at our closest Ford dealership, the the internal water pump had failed and flooded the engine with coolant and oil. He stated that there was nothing we did to cause it and nothing could have prevented it because it was due to a "poor design" by Ford. He stated he had seen this several times and that our engine would need to be replaced (at a cost of almost $9K). Internet research has shown that we are not the only people to experience this and that there is a pending class action lawsuit against Ford Motor Company for this very issue. As of right now, the card is completely dead and cannot be driven, and Ford is refusing to accept responsibility for their negligence.

- Aberdeen, WA, USA

problem #143

Sep 242018

Edge

  • 110,000 miles
Driving 60mph on highway and car without warning lost power and stalled. On freeway. Very dangerous, a semi had to swerve to avoid me. Put car in park and after a few minutes the card started back up and drove without problems. This has happened three times without warning and after a bit of time starts back up and drives fine.

- Encino, CA, USA

problem #142

Mar 012018

Edge

  • miles
My service advance track light keeps appearing there was a recall on it about a year or two but will not be honored..this is affecting my vehicle stability, traction, ABS, and control of the vehicle

- Elmont, NY, USA

problem #141

Jul 302018

Edge

  • 110,000 miles
I took a left turn to get onto the interstate on 7/30/18 at 7:45 am. When I started to accelerate to merge onto interstate without warning my car stalled and I was not able to accelerate. I was able to pull over thankfully and turn my emergency lights on. My car started to "jump" and was basically stalling out. I turned the car off and then after 5 minutes I was able to turn the car back on and it ran fine. I brought the car to my local Ford dealership and they kept it for two days. They tried to recreate the issue but were unable to and said they could not read the error on the computer because it had been "wiped" out when I restarted my car. They told me to come back when the car stalls again. I feel very unsafe driving a car that can stall out and lose power at any minute. I drive a 24 mile bridge with no shoulders daily and interstates. I do not feel safe driving my son around in this car. Ford will not do anything for me until the car stalls again. They told me not to turn it off and "limp" it to the dealership(drive it slowly).

- Covington, LA, USA

problem #140

Jul 162018

Edge

  • 130,000 miles
As I was travelling home form vacation my check light came on. I pulled over and checked the car manual for the significance of this warning. The manual stated that, "if this warning stays illuminated, then it means that the car is due for a service maintenance. If the warning continues to blink, then service immediately." I continued to drive for another 5 miles and noticed that the car was idling low and running rough. I came to a red light and the warning sign for an over heated engine appears. I had the car towed to a automotive facility and was told that the water pump had broken and that my anti freeze and oil had mixed together and circulated through the entire engine pretty much damaging the entire engine. The cost estimate to have a new engine installed would be over $10,000, due to the water pump being incased in the engine. This car had only had 130,000 miles on it, and I regularly kept up with service on the vehicle. Upon on line research, it is my understanding that Ford is more than aware of this issue and continues to not do anything about it. I had the car towed to my home and it will now sit there until I can reduce the amount owed on the vehicle and trade it in. The worst part of this is, that there was no type of warning whatsoever, nor did Ford ever make me aware of this being a problem in this vehicle.

- Walkersville, MD, USA

problem #139

Jun 172018

Edge

  • 104,500 miles
Water pump exploded and destroyed the engine with no warning. The car stopped working at 65 miles an hour on the highway, lost power, steering and brakes. The car was fully serviced and passed inspection only 10 day before the incident. There was no warning by instruments on the dashboard. Only a loss of power.

- Tiverton, RI, USA

problem #138

May 252018

Edge

  • 120,000 miles
I own a 2011 Ford Edge limited with a 3.5L, 6 cylinder engine. The vehicle has been faithfully maintained since I purchased it at ~30,000 miles. On 5/25/2018 while driving out-of-state and with approximately 120,000 miles the vehicle began exhibiting symptoms of stalling at stops and while parking; there were no warning lights or indications of trouble. Pulling off the road I inspected the automatic transmission fluid first, since that seemed the most-likely culprit. During this check I overheard a lot of noise as hot coolant was being ejected into the coolant overflow reservoir and it was while the car was parked that the overheat indicator first sounded. After shutting off the engine I noticed water on the pavement under the vehicle. I arranged for the vehicle to be towed to a Ford dealership where it was determined the coolant pump had failed. Though completely without symptoms until the final few minutes, because the pump is driven by the engine's timing chain, enough damage had been done that a significant amount of coolant had entered the engine. The engine would start, but pressures in cylinders 2 and 4 were compromised and unknown other damage had occurred. The Ford service advised that the pump replacement would cost on the order of $2,000 and that life-expectancy for the part was 150,000 miles - two numbers that seem incongruous by themselves for a maintenance item. In addition, the absence of a cooling system warning facilitated driving the vehicle while catastrophic damage was caused to the engine.

- Oklahoma City, OK, USA

problem #137

Apr 072018

Edge

  • 81,000 miles
Car stalls after slowing, almost stopped on a city street. This has happened four (4) times over the last few weeks. After coasting to the side of the road and turning ignition off, car restarts and resumes normal operation.

- Venice, FL, USA

problem #136

May 032018

Edge

  • 53,510 miles
Vehicle stalls during operation. This has occurred approximately 6 times in the last 60 days. It goes into limp mode showing " AWD off" and the "wrench" icon. Contacted Ford concerning the customer satisfaction program 16B23 related to this but was denied coverage.the vehicle sat at the dealership for three days without them being able to repeat the issue. The problem will reset when the vehicle is turned off, and no history is captured. The code that we just discovered during an episode is a P2111 code acquired by a can buss reader as it happened in traffic in motion on a city street. Pulled to the side of the road and turned it off and it reset. This is dangerous ! my grandchildren ride in this vehicle.this vehicle has less than 55K miles since new. It's frustrating to know that Ford is aware of the issue and chooses to refuse the problem until someone is injured or killed.

- Corpus Christi, TX, USA

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