10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
59,709 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

problem #175

May 292024

Edge

  • 93,000 miles
The contact owns a 2011 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle was lost motive power. The contact stated that while approaching a freeway exit and depressing the brake pedal, the brake pedal was very firm, and the vehicle failed to stop as needed. The contact stated that while the vehicle was stalling, she was able to stop the vehicle. When the contact attempted to restart the vehicle, the check brakes and check engine warning lights were illuminated. The vehicle failed to start up and was towed to an independent mechanic. The vehicle was diagnosed, and the mechanic determined that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 93,000.

- Bensalem, PA, USA

problem #174

Jan 182024

Edge 6-cyl

  • miles
While driving on a very the busy S-R9 route that I drive daily, my car started to lug, so I had to break really fast, and pull over so I would not get hit from behind, I consider myself lucky I was not on the busy I-15 freeway, because there is alot of construction and I would not of been able to pull over anywhere, and that could have caused major issues. I was able to pull over and go up the street to a Chevron gas station, I pulled up to the gas pumps, to check things out and to get gas, as I was low on fuel. As soon as I stopped, the car would not start up at again, I got out to check the oil, coolant and the battery to see what the issue was, As I checked the oil it was creamy looking, I opened up the oil cap and it there was a white creamy film, I knew automatically the coolant has drained into my engine causing it to seize up. I have Always taken very good care of the car and was always consistent with having all maintenance done when needed. As I have researched, I have read the same issues have happened with other owners with a Ford Edge. I had to have my car towed that day by Get Hooked towing. I feel as there have been the same issues with other Ford Edge engines, it should be listed as a recall as the water pump obviously failed and dumped coolant into the engine causing it to seize. I feel this engine should be replaced by the FORD company. The contact is requesting that an investigation into this matter thoroughly and consider potential remedies for the affected vehicles.

- Hurricane, UT, USA

problem #173

Mar 112022

Edge

  • miles
2011 Ford Edge Sport has had several issues with cylinder misfires. Check engine light will come on and rough idle and ride occurs. It will be different cylinders. The first time it was Cylinder 6 and the issue ended up shorting the computer. We replaced the computer, all the ignition coils and all spark plugs. Wiring checked out fine. Dealer certified car was good to go. Within 6 months it happened again. We replaced the spark plugs again. The issue went away. 6 months later, it-??s back again. Seems to almost be seasonal when it starts to get cold. I have spent over $3,000 on repairs. Very frustrating. This vehicle has less than 80,000 miles.

- Burbank, IL, USA

problem #172

Mar 242023

Edge

  • miles
My 2011 Ford Edge Limited has been well taken care of March 25, 2023 I was driving down I80 in Nebraska at 75-80mph and without any warning my vehicle proceeded to "stop" it started dinging I had zero power which almost caused an accident on the interstate. I had my 2 young children with me! I pulled over I could see some steam and smoke coming from engine I had to call a tow truck had it taken back to North Platte to Buds Repair shop my engine had catastrophic failure due to a faulty water pump which is currently being investigated with the newer ecoboost models this is a common issue with Ford from 2008 all the way now to 2023! I would like the investigation to be widened further to include models from 2008 and newer!!!

- North Platte, NE, USA

problem #171

Mar 242023

Edge

  • miles
Eternal water pump failure. Water pump came loose while Driving dumped coolant into engine causing engine to have catastrophic failure. Need a full engine replacement. Took vehicle to 2 mechanics for diagnosis. Both states vehicle has coolant in engine. Engine needs replaced I'm uploading an estimate from a certified FORD dealership after I told them the issue over the phone.

- North Platte, NE, USA

problem #170

Mar 242023

Edge

  • miles
March 24th 2023 I left the town where I live with a perfectly running vehicle made it an hour away from where I live I heard a winding sound and my car would not accelerate on the interstate then the low oil pressure warning came on I was able to pull over after almost getting rear ended by another vehicle to smoke coming from under my hood. I was able to get a tow truck to come get myself and 2 young children off the interstate safely... I had my vehicle towed back to where I live to a mechanic shop to find out this is a common issue with FORD that the enteral water pump came loose which leaked coolant into my oil which made my engine seize and blew my engine.

- North Platte, NE, USA

problem #169

Jun 142022

Edge

  • miles
I am writing to you today to make you aware of a situation that occurred with my 2011 Ford Edge. On June 14, 2022 my husband and I embarked on a trip to Maine. Halfway through the trip our check engine light came on and heating warnings went off - we immediately pulled over and had the car towed to the nearest mechanic. He diagnosed our water pump was leaking causing the engine and oil to fill with coolant. This caused coolant to flood the engine and cause it to seize. We were on the Mass Turnpike and couldn't go anywhere except to the side of the road. It was an extremely busy road and very dangerous. We towed the car to our mechanic at home and he agreed with the diagnosis and found that there would be no way to save our engine. He believed that the car was in good condition otherwise and it would be beneficial to replace the engine to extend the life of the vehicle. We have always kept up with routine maintenance of our vehicles, including my Ford Edge. Therefore we ended up replacing our entire engine and radiator that was damaged from the failed water pump. I sent a letter to Ford requesting assistance in replacing this engine and I was recommended by the customer service agent to file this report with you.

- Whitesboro, NY, USA

problem #168

May 042022

Edge

  • miles
The Water Pump in my 2011 Ford Edge failed causing catastrophic engine failure. The failure occurred while I was driving on the highway and I lost my power steering and brakes. The engine was inspected at a private service center where I was told that the water pump had caused the engine to seize and the vehicle would need a new engine. Prior to the failure, there were no warning messages or symptoms.

- Newtown, CT, USA

problem #167

Sep 112021

Edge

  • miles
Unknown Body control module? Overheating issues Still overheats if left running for longer that a couple minutes

- Centralia, IL, USA

problem #166

May 282021

Edge

  • miles
Vehicle stahls about 50% time in reverse when parking mainly, and in forward when parking. Very scary and I have only had this vehicle for 1.5 months. Repairs have been made according to CEL codes; however, the stalling does not report the code, so it occurs over and over. Very scared this will happen and cause an accident. Based on numerous forums who had the same car and instance - it is the throttle body.

- Half Moon Bay, CA, USA

problem #165

Mar 142021

Edge

  • 116,000 miles
Won't switch gears and smells like it is burning

- Lakeside, CA, USA

problem #164

Dec 042020

Edge

  • 74,000 miles
The contact owns a 2011 Ford Edge. The contact stated that while attempting to accelerate from a stop at a traffic light, the engine remained running however, the vehicle failed to respond. The vehicle rolled into a parking lot and lunged forward before the contact turned off the vehicle. The vehicle was towed to sarasota Ford (707 S. Washington blvd, sarasota, fl 34236, (888) 349-4989) to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle remained unrepaired at the dealer. The manufacturer had not been contacted. The failure mileage was 74,000.

- Sarasota, FL, USA

problem #163

Jul 132020

Edge 6-cyl

  • 166,000 miles
The temperature gauge suddenly went from normal to high. I noticed it and was able to immediately turn the car off. No alarms or alerts went off on the car at all. When we looked under the hood of the car we noticed that the antifreeze was leaking. My husband added more to it and we left the car there until we could figure out which mechanic would be able to repair the water pump. The local mechanics we spoke to were not comfortable doing this repair due to the amount of labor required for this vehicle. We had the Ford Edge towed to the Ford dealership. The water pump ended up leaking into the engine which the dealership said was catastrophic. If I had been on the road, instead of in the parking lot, it could have seized the engine. It happened instantaneously and without any warnings or alarms. The Ford technicians said it may have been leaking into the engine for several days without warning. This is a serious and dangerous issue as well as a costly one. A water pump should be a simple repair or problem, however the way that it happened caused engine failure. It now requires an entire engine replacement. The car no longer functions or operates in any capacity. I was stationary in a parking lot so I was fortunate. I had just pulled into the parking space and was there about one minute - literally. The repair fees for the water pump were priced at $3,000. The repair fees for the used engine replacement are $4,000-5,000. This is a poor vehicle design and a safety concern for Ford.

- Palmyra, VA, USA

problem #162

May 222019

Edge 6-cyl

  • 156,000 miles
Sitting in a drive thru and car begins to run hot once again due to the cooling fans not kicking on. This is an ongoing problem with this car. I have replaced an entire engine along with the cooling fan module and assembly. Over 2000 in repairs all due to a cooling fan malfunction and is acting like it again.

- Coldwater, MS, USA

problem #161

Apr 182020

Edge

  • 104,000 miles
65 mph on highway, complete loss of power... electronics seemed to sputter off, then back on for a few seconds, then off again, but the vehicle shut completely off mid highway driving with no ability to steer, accelerate or decelerate. Ended up at a complete stop on the highway with nothing working to power the vehicle back on. Heater seemed to continue to work, but nothing as far as the engine or dash, no electronics. Continued to try to start the vehicle over and over as oncoming vehicles swerved around me at 60 to 70 mph. Dialed 911 and had to wait 15 minutes before a police car parked behind the Ford Edge with flashers on. Literally no warning, no warning lights, no nothing. Vehicle simply lost power... completely turned off. This was hands down one of the most frightening experiences for my daughter who was driving at the time. She'll likely not get back into that vehicle.

- Colwich, KS, USA

problem #160

Jan 142020

Edge

  • 130,000 miles
I was driving my vehicle on my way home from work on a country road. The vehicle randomly began to lose power and wouldn't gain much speed. I was trying to get it parked in at least a driveway or place to sit safely in case something happened. There were cars behind me, the car started smoking really bad from the hood. Before I had time to get somewhere safely, the car shut off and started going in reverse. I had to slam on my emergency break and was stuck there until I had help from a tow truck to tow it. The car wouldn't turn on or move so I was stuck on this hill and had people from their house guide traffic until hell came. The car didn't give me any warnings or issues prior to this at all. I haven't had the vehicle for more than 2 years and have always taken care of everything and have kept up on the maintenance of it. The engine is blown and was told the antifreeze leaked into the oil due to the engine blowing. I have still been making my monthly payment on this vehicle. I have been carless for months now and would really appreciate Ford taking the action into doing what's right for their customers that keep them going in business. I have researched this vehicle and am seeing a lot of problems with the same exact issue.

- Martinsburg, WV, USA

problem #159

Nov 092019

Edge

  • 172,451 miles
While sitting in stop[ and go traffic a warning is issued that the engine is overheating! I turn on the heater while driving and the notice goes off! when I approach the car the rear tailgate door opens and at times I can't lock the doors after parking the car! some times a notice of oil pressure is low while driving!

- Waxhaw, NC, USA

problem #158

Dec 132019

Edge

  • 60,000 miles
The SUV gave me a blinking engine light. Decoding to a misfire problem. The first time I had the car looked at they replaced the coil packs. About 10,000 miles later I got the same misfire problem. Some of the coil packs were melted. I had the SUV towed to a garage and they said the engine control module is defective. They replaced the control module for $1500. Yikes. Dealer told me that Ford Motor Company knows the ECM is defective but won't recall so I have to pay for their screw up. Want a refund from Ford.

- Douglas, MA, USA

problem #157

Dec 262019

Edge

  • 75,000 miles
I was driving my Ford Edge on route 303 in phoenix at about 60 miles per hour when the car suddenly started shaking and losing power. It allowed me to drive a very short distance until I was able to stop the car, in a turn lane with a tractor trailer on my tail...very disconcerting! a yellow wrench light was showing along with some notice about my traction being off, I believe. After sitting a few minutes I was able to move it off the turn lane and into a fairly safe lane ahead. Fortunately a policeman pulled up behind me and I shut off the engine and called aaa for a tow. 20 minutes later, I turned on the engine which now seemed fine so the policeman suggested that I pull forward into a safer area. After doing sotheby's car seemed fine again so I drove it to my daughter's house several miles away and cancelled the tow. I have been researching this issue on line since and this has happened to many Edge owners who have feared for their lives when the same thing happened to them. Some say cleaning or replacing the throttle plate seemed to work but others have found that the dealers insist nothing is wrong after testing it.... it seems to have happened too many times for nothing to be done.... I think a recall is in order so that the dealerships can find out what the problem is before someone loses their life, if that hasn't already accur. I have a 2011 Ford Edge.

- Sun City West, AZ, USA

problem #156

Oct 042019

Edge

  • 92,000 miles
My Ford Edge 2011 3.5 6cyl while in motion, stopped running and three new electric modules and 6 cores had been replaced and the unit still doesn't run normal and has a burning smell in the motor. Unit has been for the last 1 month at the authorized Ford dealer and now they want to charge me the catalytic. Almost +2K in bills.

- San Juan, PR, USA

Read the next 20 complaints »