Sunroof spontaneously shattered. We were going 70 miles/ hour on the freeway when it exploded out of nowhere. Both driver and passenger threw our arms over our head because it sounded like our car had been shot at. The car swerved into other lanes of traffic. Most of the glass stayed but we had large chunks fall into the car cabin. There was also lots of fine pieces of glass falling into the car. We had a 1 year old in her carseat that had glass falling on her head. We didn't dare drive anymore, trying to avoid the glass caving in, and pulled off at the next exit.

- Taylorsville, UT, USA

Door ajar warning (on screen as well as repeated bell noise) came on while I was on a 2 lane road with no shoulders available due to snow alongside road. I was forced to stop in middle of road to open and close door repeatedly to turn off door ajar. It felt like door was closed but sensor kept indicating it was open. Problem abated for a few days but has come back now.

- Lake Linden, MI, USA

On 10/21/13 at 6:30 am I was driving on my daily route to work along interstate route 95-South. As I was driving over the high level bridge in portsmouth, nh, I heard a very loud bang. The vehicle had not struck any object, nor had any object struck the vehicle. I looked up and saw that the entire moonroof had completely shattered in place. I immediately pulled off the next exit. When I exited the vehicle and inspected its exterior, I confirmed that there was no indication that anything had hit my car. There was no sign of any object having struck the moon roof. There were no localized impact cracks or puncture holes anywhere, yet, a strip along all four Edges of the moon roof had separated, while the center area stayed intact, but was completely shattered. I brought my car to the portsmouth, nh Ford dealership and the service manager looked at my vehicle's moon roof and agreed that the damage did not appear to be caused by something hitting my car. Fmc has documentation of his statement. Sm took pictures of the moon roof and submitted a to fmc. Fmc immediately denied the request for replacement. In the meantime, the service manager escalated the request because he felt very strongly that this was not a result of something hitting my moon roof. The request was once again denied. Mr. Xxx has continued to make calls on my behalf this week to fmc, asking how anyone can make a determination without sending someone to inspect the moon roof firsthand. He was repeatedly told for three days that Ford was working on coming up with a resolution. On 10/23/13 Ford called and offered to pay for half the replacement cost of the moon roof. Due to the lack of service from Ford Motor Company, I had to submit a claim through my personal car insurance.

- Eliot, ME, USA