10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My 2013 Ford Edge SE Brakes failed in April of 2021. I first had brakes checked after failure incident I was out of town in Salina KS. LAGROON AUTO SVC INC said found nothing, repaired wheel bearing LR $448.71. Had another near miss accident in Kansas City, MO a car ran in front of me car brakes failed to stop, I swerved into next lane in front of car in that lane to avoid accident. Called MOBILE AUTOMOBILE MECHANICS OF KANSAS CITY, I was told it was Brake Master Cylinder and would cost $1,100. I rejected that cost. I took vehicle to AAMCO AUTO REPAIR. Brake Master Cylinder was replaced for $387.01. Brakes failed again next day had another mishap with braking. Returned vehicle to AAMCO. Diagnostic done. I was told it was the Anti Lock breaks, and I need to take vehicle to dealer. I took vehicle to Dealer THOROUGHBRED FORD. I gave them diagnostics from AAMCO. I was told there was a Brake Booster recall on my car, and looks like that is maybe what the problem is. Make appointment. I brought car in was told further inspection showed it not brake booster, it is HCU HUDRAULIC CONTROL UNIT. Make another appointment will cost $1,600. I cannot afford that much more money. I went home looked on internet about 2013 Ford Edge HCU, found that failed HCU Is a common problem for this vehicle. I called other brake repair shops to see if could get better price was told due to pandemic parts were backed up and would be several months before could receive part. I was in several near misses of having an accident in an fairly new 8 year old vehicle. There is no recall on HCU when this is a common problem that can potentially cause someone their life, like it almost did me. I had to trade this vehicle to REED GMC BUICK because I needed reliable transportation to travel to help my elderly parents. I will also report to other agencies about this problem.
- Kansas City, MO, USA
- Virginia Beach, VA, USA