10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
65,569 miles

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« Read the previous 20 complaints

problem #51

May 012017

Edge

  • 55,000 miles
The contact owns a 2013 Ford Edge. While shifting into park, a "shift to park" message appeared and a beeping sound was heard. The contact also stated that the interior lighting and instrument panel lighting remained illuminated after exiting the vehicle. The contact would have to re-enter the vehicle, restart the vehicle, and shift the gear shifter several times until the message and interior lighting turned off. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and referred the contact to NHTSA. The contact researched the failure online and found other owners with the same failure. The failure mileage was approximately 55,000.

- Turnwater, WA, USA

problem #50

Aug 132017

Edge

  • 42,000 miles
Transmission is slipping and jerking. Engines revs high when trying to shift. I was driving on a city street when this problem started. I barely made it thru several intersections to a safe location. The car is undrivable and towed to dealer on 8/14/2017. Ford case number 19010926. Csm judy rizzo. No one from Ford will talk to me or return my phone calls.

- Sacramento, CA, USA

problem #49

Sep 012017

Edge

  • 48,000 miles
9/1/17, I was driving home on the freeway. The car lost power but I was able to limp out of traffic. Here is the unsafe thing'.. while coming to a stop the accelerator surged two or three times forcing me to depress the brake to keep it from accelerating further. The engine rpms went from idle (approx. 600rpm) to 3000rpm while my foot was pressing only on the brake and the wrench symbol displayed alongside the speedo. 15 minutes later, it happed again. I lost all ability to accelerate, the wrench displayed, and the check engine light came on. While stopping, the car surged forward and forced me to shift into neutral to control it while pressing the brake. If there was anyone infront of me, I would have surged and rear-ended them causing damage or injury. There is a lot of history on the electronic throttle bodies and their electrical connection problems in the Edge, escape, Explorer, and mustangs. Please get this make model included in a recall.

- Glendora, CA, USA

problem #48

Aug 012017

Edge

  • miles
Ptu leaking and going out. When you drive you get a smell like propane. Inside the car. Make a grinding noise after you stop and then start moving again. This will shut down the vehicle and stop it instantly. Very dangerous. There is a class action law suit on this. Please help many people so we can get thi safety problem fixed so it does hurt more people.

- Park City, MT, USA

problem #47

Jul 312017

Edge

  • miles
Noise started come from my driver side tire. Started to jeft while moving from idle. Took it to the mechanic and he said it was the power transfer unit. Car only has 81,500 miles on it. Looked around and it seems this is a very common complaint with this model car. As found here gotaclassaction.com/15796-2/

- Davison, MI, USA

problem #46

Nov 032015

Edge

  • miles
Parking doesn't engage at times. I get a message "shift to park".

- Redwood City, CA, USA

problem #45

Mar 182017

Edge

  • 38,708 miles
When putting the vehicle into park after driving it the vehicle will not acknowledge the car is in park. The vehicle is in fact in park and will not move, but the park indicator light will not light up and the car will not shut off until 20 seconds to several minutes when it finally figures out that it is in park.

- Dunedin, FL, USA

problem #44

Jun 142017

Edge

  • 60,000 miles
Vehicle was bought new and now has 60000 miles. We have had no problems before 06/14/17. Driving to work, there was a sudden loss of power, accelerator would not function and speedometer quit registering. The yellow wrench came on indicating there was some type of powertrain failure. Vehicle was on a two-lane bridge and had to limp to the other side to safely pull over. Was not able to travel more than 1-2 miles per hour. Pulled to the side of the road, put the car in park and turned off the engine. Waited a few minutes and decided to restart the car. Vehicle worked normally and was able to continue into work. Contacted Ford service and make appointment to bring it in the next morning for diagnosis. Technician verified concern, tried to pull a code, was not able to get one, but determined the problem was with the throttle body internal failure and replaced and reprogrammed PCM. A simple google search revealed a recall for this same problem and part by Ford but not for the Edge. However, it appears that there are many Edge owners who have had this same issue. This needs to be addressed and corrected before someone dies or is seriously injured.

- Baker, FL, USA

problem #43

Jun 042017

Edge

  • 62,000 miles
Engine suddenly stalls while driving. Yellow wrench light comes on and there is no power when applying accelerator. Has happened while on highway (approx 70 mph) and surface streets (approx 30 mph). Pull over to the side of the road and turn off the engine. The restart was sputtery but came on and no more wrench light, the vehicle ran as if nothing happened. After taking it to a dealership was told problem could not be duplicated and no fix could be made.

- Carlsbad, CA, USA

problem #42

May 272017

Edge

  • 67,000 miles
Door latch system malfunction. This triggers a door adjar signal in the vehicle. This ultimately keeps the interior lights on and prohibits you from locking the doors of the vehicle

- St. Albans, NY, USA

problem #41

May 092017

Edge

  • 54,000 miles
The Ford Edge has developed a problem with the pdu unit which actually failed. According to the Ford mechanics this is a chronic problem with some of the failures causing the units to split open redendering the vehicle inoperable. If the vehicle cannot be driven if failure occurs when driving it could easily cause an accident in some circumstances. Luckily if one is very observant and notices the unit leaking oil and get it checked out it can be replaced prior to total failure. When the leak was seen on our garage floor I got it checked out. Not knowing what was wrong the vehicle was taken on a trip prior to getting it checked out and luckily did not fail during the 400 mile trip. When we got home the unit was leaking alot and was told not to drive it until the replacement was installed. The dealer found that there were no replacements in the Ford warehouse system and that it could take 2 to 3 weeks to get it in. This reaffirms that alot of these units are failing and will continue to fail until a more permanent is made. Replacing a bad part design with the same thing is not a permanent fix, just a band-aid which only delays another failure.

- Mount Airy, MD, USA

problem #40

Mar 242017

Edge

  • 59,000 miles
Incident was in local street when my wife was reversing the car from the driveway then staring suddenly locked and car got shut off. As car was middle of the road with baby so few people came to help and push the car back into the driveway. My wife tried to start again and car got started. We took the car to Ford dealer shop again and again they did not find any issue. Ford gave us car back and make sure that this car is safe to drive.

- Saline, MI, USA

problem #39

Feb 232017

Edge

  • 110 miles
Issue occurred twice in my car within a month. 1st one, I was driving on highway with my family in speed of around 60 mile/hours due to traffic, all off sudden a message pooped up on my screen to park the car. As I was driving inner lane so could not park on shoulder side but parked inner side which was very dangerous. Car lost power and did not start but heater was on with high heat and fan. All lights were off could not switch on emergency lights. I towed my car to local shop in that town to find the issue but they could not find anything. They could manage to shut off the heater and next day it worked but they asked me to take to Ford dealer shop. I took the car to Ford dealer shop in my town but they also did not find any issue and assure that issue will not happen again and safe to drive. Which was strange to me that without knowing the actual reason how they can be so sure that this car is safe to drive again. 2nd incident was in local street when my wife was reversing the car from the driveway then staring suddenly locked and car got shut off. As car was middle of the road with baby so few people came to help and push the car back into the driveway. My wife tried to start again and car got started. We took the car to Ford dealer shop again and again they did not find any issue. Ford gave us car back and make sure that this car is safe to drive.

- Saline, MI, USA

problem #38

Jan 032017

Edge 6-cyl

  • Automatic transmission
  • 35,000 miles
The contact owns a 2013 Ford Edge. The contact stated that the gear shifter failed to display the park light when the contact placed the gear into park. The contact spoke with a representative at the dealer and was informed that the gear shifter needed to be replaced. The manufacturer was not notified of the issue. The failure mileage was approximately 35,000. Updated 08/08/17

- Tampa, FL, USA

problem #37

Jan 012017

Edge

  • 37,000 miles
The advance trac warning light comes on if the car has been idling for more than 5 minutes. The traction control light comes on and say my traction control is off. The car only has 38,000 miles. I have heard that others have had this issue with the Ford Edge. Once I start moving the warning light will eventually go away after a few minutes.

- Las Vegas, NV, USA

problem #36

Dec 292016

Edge

  • 110,000 miles
My truck displays "shift to park" when in park and the indicator is not illuminated whether the engine is off or on. I had to replace a battery due to this problem. Even though the car is off the electronics stay on drawing power because it's not sensing the vehicle is in park. This problem is widely known and Ford has a tsb for the shifter but no recall. I've had nothing but problems with this vehicle and will not purchase another Ford again.

- Manhattan, KS, USA

problem #35

Dec 222016

Edge

  • 51,000 miles
Sounds like the axel is falling completely off completely disengaging from the front driver side wheel. After consulting with local dealership, they stated it appears the axel is coming out of the transmission due to some valve. Dealership stated it is not covered on the same recalls as the other 2013S though it appears it is the same issue.

- Shepherdsville, KY, USA

problem #34

Nov 232016

Edge 6-cyl

  • 42,656 miles
While driving there was an sudden unexpected loss of power and had to immediately pull over on the Edge of the road causing a dangerous situation. There was no response from the throttle. After the car was turned off for about 1 minute then restarted, it was acting normal and was able to merge back into the oncoming traffic also in a dangerous situation.

- Naples, FL, USA

problem #33

Nov 122016

Edge

  • 41,459 miles
Leaving store parking lot, wrench light came on as I lost all power to accelerator. I could step on gas but nothing happened, all other functions still worked. I quickly threw the car in reverse and was able to avoid rolling into oncoming traffic. When I opened the hood, the engine was shaking a lot! I turned the car off and my family and I took a taxi home, leaving our 6 day old car in an empty parking lot. The next day the car turned on and I drove it to a safer parking lot with no problems?

- Marathon, FL, USA

problem #32

Oct 032016

Edge 6-cyl

  • miles
When you are stopped and 'shift to park' and push the button to turn off the vehicle, it dings keeps telling me to 'shift to park'. you need to continue turning off and on and moving the gear shifter between park and drive to finally get it to turn off. I see online that this has been an ongoing problem with some AWD vehicle from Ford.

- Belleville, MI, USA

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