10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
65,569 miles

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« Read the previous 20 complaints

problem #71

Aug 242018

Edge

  • 108,000 miles
Vehicle was running fine as I pulled out of my driveway onto a state highway. Once I attempted to accelerate the vehicle started sputtering and acted like it was going to die. An orange wrench appeared on my dash and said "see manual". I was able to turn the vehicle around and going about 2 miles an hour made it back into my driveway...it continued sputtering and knocking till I parked it. Once parked the vehicle idled fine but if I would put it back into gear it would start the sputtering/dying process again. This is the 2nd time this has happened while driving. The first time I filed a complaint as well because the Ford dealership could not duplicate the problem and there wasn't an error code. The first time I was driving on the highway at 70 mph with the cruise on and it completely cut out and I had to maneuver my way to the shoulder. I turned the car off and back on and it seemed to reset it. Again the dealership couldn't find anything wrong or duplicate the problem, even though they said problems like this had been reported by other Ford Edge owners.

- Hydro, OK, USA

problem #70

Aug 182018

Edge

  • 30,000 miles
On 6 occasions now my 2013 Ford Edge while driving has thrown up a check engine sign and the car will just pretty much die while in heavy traffic to the point that I am barely moving. Then second time it happened I took it to Ford they said it was the battery so I bought a new battery and still since then it continues to do it all of these way before my warranty was up but Ford could never find anything wrong with it on the other occurrences. On 8/18/2018 the car threw up a wrench sign again while driving and the car pretty much shut down I barely made it off the side of the road before being hit by another car. All occurrences have been on the interstate had it not been for luck I don't know how I kept from being hit due to the car pretty much would only roll because pressing on the gas did not good. Once to safety and pulled over to restart the car it would start and be okay then several weeks sometimes months it would do it again. Last occurrence was 8.18/2019

- Ada, OK, USA

problem #69

Aug 142018

Edge

  • 96,000 miles
2013 Ford Edge went into limp home mode. The accelerator pedal did not work. The car idled roughly and had normal A/C, brakes and steering. The car was going 55 mph on a crowded roadway.

- Pflugerville, TX, USA

problem #68

Jul 302018

Edge 6-cyl

  • 137,000 miles
The contact owns a 2013 Ford Edge. While driving approximately 20 mph, the transmission failed. Upon stopping, the vehicle would not accelerate and a rattling and knocking sound could be heard within the transmission. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was made aware of the failures. The dealer was not notified. The failure mileage was approximately 137,000. Consumer stated power transfer case oil leaker. Some how oil leaked from power transfer case out is a sealed unit. Cost of repair $2,000. This problem exist in many Ford Edges not just mine. It's a manufacturing problem that needs to be looked at. Updated 10/16/18

- Louisburg, OH, USA

problem #67

Jul 022018

Edge

  • 98,000 miles
While driving the vehicle on a main thorough fare and even on a highway it began to lose power and slow down regardless of pressing the gas. Then it began to ride rough and choke and the check engine light comes on along with the low oil pressure light. Also experienced it shutting off while sitting with it idle in a fast food line. When I took it to the dealer they insisted nothing was wrong and could not get a read on the computer. I refused to pick it up from the dealer until they experienced what I experienced and it finally happened after 9 days.

- Mobile, AL, USA

problem #66

Jul 132018

Edge

  • 85,494 miles
This is the second time I have taken my vehicle to the dealership for this issue. The vehicle is still under an extended warranty. The issue first occured June 5. as I was leaving work the transmission began slipping/hesitating from a stop or during acceleration. The vehicle would jump/jerk when pressing the gas pedal. Would not switch to a higher gear. When applying brakes vehicle would jump/jerk when trying to shift. Periods when the vehicle would get to speed then slip. There was no prior damage to vehicle to cause this malfunction. I took the vehicle to the dealership I purchased it, and left it with them after the service agent was barely able to drive around the block. After 2 weeks of calling the dealership to check the status of the vehicle, I was told that they couldn't find anything wrong with it, and returned the vehicle on June 19th, and has not driven the same prior to this issue. This morning, July 13th, when I pulled out onto the frontage road the vehicle would not accelerate to speed and hesitated. I was able to get off the roadway and took the vehicle back to the dealership for this issue.

- Cibolo, TX, USA

problem #65

Jun 272018

Edge

  • 71,000 miles
Traveling on secondary road and experienced sudden power loss. "AWD off" message appeared on screen, along with wrench icon. I managed to limp onto the shoulder (thank god I was not on the highway). Car would not rev up or move. I turned the engine off, and restarted it. Everything seemed to be fine at that point, but I am very afraid of this happening during my daily commute on a busy highway.

- Brighton, MI, USA

problem #64

Apr 052018

Edge

  • 70,000 miles
When placing vehicle in park, warning indicates transmission is still in drive gear and unable to safely shut down engine. This problem is intermittent and occurs when reverse was last drive gear used. Frequency of the problem is about 1 in 50. Each time it is required to restart vehicle and place transmission into drive then back to park to correct. Due to use of hand brake there has been no instances of the vehicle moving uncontrolled.

- Bothell, WA, USA

problem #63

Mar 182018

Edge

  • 40,000 miles
The contact owns a 2013 Ford Edge. While the vehicle was stationary, the throttle body malfunctioned. The contact depressed the accelerator pedal slightly and the vehicle rapidly lunged forward independently. Due to the failure, the contact struck the dashboard and was injured. Medical attention was not received. Hub city Ford in lafayette, Louisiana was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 40,000.

- Lafayette, LA, USA

problem #62

Mar 032018

Edge

  • 75,000 miles
Gear case is too close to the catalytic converter and the gear fluid is heating up and blowing out of the breather tube. Gear case holds 12 oz of fluid and no way to tell how much is still left inside. Could damage the transmission. I was told by the Ford dealership that this equipment should never have to be fixed or replaced. It is a Ford design flaw. Ford company will not accept responsibility.

- Colgate, WI, USA

problem #61

Feb 232018

Edge

  • 100,000 miles
When I go to put my car I park and take my foot off the break the car will roll forward several feet or if I am on a hill it will roll backward several feet. When I am driving on the highway the car will just stop accelerating at 80mph. On several occasions I was trying to get around a truck and the car just stopped accelerating almost causing an accident.

- Grovetwon, GA, USA

problem #60

Jan 302018

Edge

  • 79,000 miles
Power transfer case (ptu) on AWD not functioning. Vehicle making excessive road noise, low rumbles as accelerating through 20-25 mph from stop, grinding noises and hesitations when coming to a stop. Mileage around 79000. Age of vehicle will be 5 years old in March 2018. Road noise began about two months ago, but originally attributed to new tire noise. Has increased in volume since. Rumbling noises began last month sporadically. Grinding and hesitations began last week.

- Fairfax, VA, USA

problem #59

Jan 152018

Edge

  • 51,000 miles
While driving we lost all power and the wrench icon with "see manual" appeared on the dash. The wrench icon is a powertrain fault alert. It's obviously dangerous to lose power while driving and be stuck in traffic and with our children in the car it's a little more nerve-racking. Pressing the gas does nothing to the rpms when this happened. The engine was idling rough and sputtering. (plenty of gas in the car). Car has been towed to the dealer. When I started the car for the tow truck, the alert was gone and the car was able to drive. Very strange and the car can't be trusted right now.

- Seattle, WA, USA

problem #58

Dec 172017

Edge

  • 62,743 miles
The contact owns a 2013 Ford Edge. When the gear shift was in drive, an error message appeared stating that the shift was in park. The failure persisted. The vehicle was taken to C wimberley Ford (56081 M 51 S, dowagiac, mi 49047) where a diagnostic test was not provided. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,743.

- Dowagiac, MI, USA

problem #57

Oct 212017

Edge

  • 67,000 miles
Leaking ptu. $1800 to repair. Read on internet that's it's a well known problem caused by a design issue. There is no way to drain flush and refill the ptu apparently some companies are drilling and tapping the unit to add a needed plug. Ford was not interested in addressing the problem. My case number with Ford is cas 13398813

- Lake Leelanau, MI, USA

problem #56

Oct 092017

Edge

  • 110,000 miles
2nd time I get the shift to park error. Ford fixed it 1 time already under warranty and now I have the same issue again and it's out of warranty. If you don't resolve the issue before you leave the vehicle, it will kill your battery.

- Winchester, VA, USA

problem #55

Sep 012017

Edge

  • 109,000 miles
The contact owns a 2013 Ford Edge. While driving various speeds, the vehicle decelerated independently and the rpms decreased. The contact mentioned that the vehicle needed to be restarted every time for the vehicle to function correctly. The failure recurred multiple times. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.

- Reunion, FL, USA

problem #54

Oct 112017

Edge

  • 25,000 miles
When the problem started about 1 1/2 months ago, I would be driving and the car would simply begin slowing down until it was stopped, no matter how much gas I tried to give it. After this happening 2 times and the check engine light coming on, I took it to the dealership and they said the fuel pump was faulty and changed it. I got the car back approx. 2 weeks ago. Last Friday, 10/6/17, I was on my way home from work and the same thing again, expect this time, the autotrain error (a wrench) came on, as well as the check engine light. It stopped 3 times on the way home - each time I pulled over (as well as I could), turned the car off and recranked it. Each time I would turn the car off and recrank it, the warning lights would go off and then come back on as soon as the car lost power again. I finally got it home. My husband decided to put a new battery in (since I'm also having problems the door open alert - another story). After putting the battery in, he drove it around for 30 minutes or so with no problems. It worked fine all weekend. The following wedn., 10/11/17, I was on my way to work and was in the middle of an intersection when it suddenly lost power again - engine still running, but nothing happening when I pressed the gas and the autotrain & check engine light came on. I almost got hit by another car. I finally was able to pull over, turn it off and let it sit for a minute and then came on to work with no more problems. It's terrifying not knowing when it's going to suddenly lose power. I searched the internet & discovered there are many people reporting this same problem & have been told its a problem with the throttle body. I'm taking it back to Ford this evening. If more than a few people have reported this, this issue needs to be fixed by Ford. Someone is going to get hurt.

- Marietta, GA, USA

problem #53

Oct 012017

Edge

  • 67,900 miles
Driving along on freeway feeder and electronic throttle body did not work and I could not drive my car. Had to stop and put on emergency blinkers. Had to spend $542.99 to get it fixed as it was not controllable. The car is only 4 years old. This should not happen. Never been involved in accident, flood or etc.

- Houston, TX, USA

problem #52

Sep 152017

Edge

  • 49,023 miles
While driving, there is a sudden loss of engine power, the engine light and wrench light indicator come on and the car slows down to a crawl with limited acceleration, more like idle speed. The situation happens 1X-2X per week. After turning the car off and then restarting the car will run normall. This has happens at random times with no other influences like weather. It is extremely unsafe to be in the car when this situation occurs. You are immediately put into unsafe driving conditions with the potential to cause traffic issues. Even more freightenin is you become a target to be in an acccident if others are not paying attention to you sudden loss of speed.

- Lagrange Park, IL, USA

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