pretty bad
Typical Repair Cost:
Average Mileage:
56,500 miles
Total Complaints:
371 complaints

Most common solutions:

  1. not sure (240 reports)
  2. replaced door latch assembly (78 reports)
  3. clean or replace door ajar sensor (37 reports)
  4. replace door latch (15 reports)
  5. driver side door latch assembly had to be replaced by dealer (1 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #371

Jun 012019

Edge SEL 3.5L V6

  • Automatic transmission
  • 85,000 miles

This is the standard door ajar issue with the Ford Edge. I've researched it and obviously I'm not alone and Ford isn't moving to fix it. I've tried cleaning out the entire area with electrical cleaner and a legit pipe cleaner. I've tried white lithium grease, WD40, and chain/gear lube. Sometimes the sensor works for a few weeks. Sometimes it acts up after a few hours. It finally killed my battery this week. I'm still more worried about the doors not locking. While I can lock upfront manually my two year old in the back is riding with doors unlocked.

- Joe L., West Jefferson, OH, US

problem #370

Aug 022019


  • Automatic transmission
  • 115,000 miles

When we first got our car from Carmax, we had several electrical issues. The door ajar light kept staying on, and the lights would not go off overhead because of it. I tried slamming the door with no luck, and finally took it in to the dealership. They replaced some parts and fixed it.

- Tammy M., Austin, TX, US

problem #369

Jun 172019

Edge SEL 3.2L

  • Automatic transmission
  • 68,972 miles

The door ajar light stays on for my driver door and left passenger door, I've tried to clean it and did not last long, as I'm driving the chime and the interior lights go on and of over and over and it is very distracting, I also am very paranoid as I think the door is going to fly open and throw my child out the door. I'm beyond frustrated and very unimpressed with Ford doing nothing about this to help their Ford Lovers? I've seen so many complaints online for several years and still the same problem, with no fix.........next thing I know my battery will die and I will need to replace that! I was quoted $378 per door to be fixed, I just cannot afford that, even though I work full time and I also have a child I have to provided for on my own. Come on Ford, do right by your name and your production! Recall!!

- Juanita S., chilliwack, BC, Canada

problem #368

Jun 172019

Edge SE 3.6L

  • Automatic transmission
  • 100,000 miles

My Ford Edge driver door keeps reading driver door ajar. I'm constantly opening and slamming my door to try and get it off. While the door is closed, the light never goes off on the dash. It is hard to lock my car at night because of the fear my interior lights remain on and I may wake up to a dead car. I love my ford but this is beyond frustrating!!!

- Siedah J., Stratford, CT, US

problem #367

Apr 012019

Edge SEL

  • Automatic transmission
  • 85,000 miles

Hard to believe Ford hasn't manned up to this problem. The door won't lock and the dome lights stay on making it very hard to see at night until you reach 20mph when they finally turn off.

- Robert S., Portales, NM, US

problem #366

May 012019

Edge SE 2L

  • Automatic transmission
  • 66,000 miles

I've read that a recall hasn't happened because there is not a safety issue however.... I feel that the light and dinging when the light comes on going down the road, and random at any time, is a definite distraction and could very well be a factor in an accident. JMO. I'll be looking to take it to a mechanic other than a Ford dealership as it seems this is another thing to get your $$. Ugh!

- Laura B., Oak Grove, US

problem #365

Apr 012019

Edge LTD

  • Automatic transmission
  • 77,683 miles

My 2013 Ford Edge has this door ajar problem. Because it won't lock properly - the car alarm also goes off unexpectedly when the vehicle is parked. This is causing me problems at my residence. It is most definitely a safety issue when you are unable to lock your doors, and you have to drive with bells dinging and the dome lights on.

- Tana M.,

problem #364

Apr 102018


  • Automatic transmission
  • 50,000 miles

My 2013 Ford Edge has been a complete POS. At 50000 miles my driver door ajar light would stay on even when I would slam it shut. This would drain my battery and sometimes wouldn't allow me to lock the car. I have seen numerous complaints about this, maybe one day Ford will own up and pay for the fix. I won't be buying another Ford again.

- bmf3434jk, Phoenix, US

problem #363

Mar 012019

Edge SEL

  • Automatic transmission
  • 132,000 miles

I had the driver side Door Ajar problem back at 85k. Now at 136k the passenger side is doing this door ajar warning light. The first fix was under my extended warranty- I pd $100 for that fix out of an expensive warranty- which of course was expired by the time all the problems started showing up- brake booster, rocking seat and now the passenger side Door Ajar. I will not pay again for their faulty workmanship- possibly the class action lawsuit will actually work this yr. If not the $1600 they want to fix the seat, the probable $600 for this passenger side door- all will be someone else's problem as this car will be traded in for a Toyota or Lexus. I will never again buy a Ford, which is a shame because the Edge is a nice car to drive, but the maintenance is not worth it.

- Bonnie F., Grandview, TX, US

problem #362

Mar 012019

Edge Sport

  • Automatic transmission
  • 105,000 miles

I just bought the SUV last month.. but I was told by the seller you just have to close hard. It seems to get worse and it now killed my battery which was dangerous for women at 2 am in the dark.

- Sandra S., Elk Grove, US

problem #361

Feb 072017


  • Automatic transmission
  • 59,327 miles

Driver's door ajar sensor does not register that the door is closed. Prevent locking the doors during travel, interior lights remain on during travel, and a reminder tone each time you come to a stop.

- treyrieper, Waxahachie, US

problem #360

Jan 282019


  • Automatic transmission
  • 62,000 miles

This problem has happened sporadically for about 2 weeks, but almost continual today through 75 miles of driving with about 8 stops while I was running errands. Normal ding of door open, when door shut. Click "OK" button on steering wheel and it will temporarily stop. Get up to speed and the little icon on the dash lights up and it occasionally dings. IF there were a fix to just take that wire to ground or to disable it, I would be very happy with that fix.

- Larry W., Ft. White, US

problem #359

Jan 292019

Edge SEL 3.5L V6

  • Automatic transmission
  • 56,575 miles

Issue first presented during test drive of vehicle. Salesperson was unaware of issue but we attributed it to user error.

- helchemist, Richmond, US

problem #358

Jan 012019

Edge V6

  • Automatic transmission
  • 74,000 miles

The driver door ajar, even the door is closed properly.

- Hang L., Pittsburgh, PA, US

problem #357

Jul 012018

Edge Limited 3.5L V6

  • Automatic transmission
  • 80,000 miles

Door ajar light stays on, shift into park stays on, engine on light comes on, overhead lights stay on a long time after car is shut off.

There are recalls for this. I have not had it repaired yet. Been calling the Ford dealership to inquire, but no success on reaching them.

Very frustrating and annoying.

- Lizzy B., Aurora, CO, US

problem #356

Apr 052017

Edge LS

  • Automatic transmission
  • 68,000 miles

I am a first time Ford owner and could not be more dissatisfied with Ford. It is crazy, a car this new, would have such an anyoying and potentially costly issue as this and that a prestigious company like Ford refuses to do a simple fix, to keep its customers satisfied! We the consumer should not have to pay to fix something you are aware of! The cost to Ford to fix this issue can’t be more then the amount of revenue loss from dissatisfied Edge owners and our word of mouth to others, who are considering purchasing a Ford product!! I’ve always been told in business, your best and worst advertisement, can be persons word of mouth...and right now mine is not a positive one! My product was less then 4 years old, with less then 75,000 miles. SHAME on you Ford! you should stand behind your products for at least the first 100,000 miles, given today’s technology and advances! Or slow your roll. I am from ageneration where auto companies took pride in themselves, in building automobiles that could withstand the test of time! I guess the sense of time got moved to out the showroom door.......

- Terrie B., Lexington, KY, US

problem #355

Nov 192018

Edge Limited V6

  • Automatic transmission
  • 90,000 miles

Door ajar light stays on, I'm probably going to break my window for how many times I got to open and shut the door for the light to turn off. Too much $ at dealer. How can I fix it myself??

- Mindy N., Alice, TX, US

problem #354

Sep 102018


  • Automatic transmission
  • 60,000 miles

Really getting tired of having to sit there and try to close my door 50 times any time I get in and out and watch and hope it registers as closed. From all the opening and closing and slamming and trying to get it off panel on the door is now coming loose. Always worried it is going to kill the battery and cost me even more time and money. We have only had this car for about 3 years.

- Constance D., Cleveland, OH, US

problem #353

Oct 052018

Edge Limited 3.2L V6

  • Automatic transmission
  • 110,000 miles

Just mad mad mad mad mad mad.

- Frank N., Aurora, CO, US

problem #352

Jul 012018

Edge SEL V6

  • Automatic transmission
  • 58,000 miles

This light issue is very annoying!! It keeps my interior lights on while I am driving and doesn't allow the system to lock my doors automatically!!

- Tarah Z., Sahuarita, US

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