10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 42,058 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The driver door ajar is staying on even when the door is shut and verified to be shut all the way. The bell chimes and the interior lights stay on making driving the vehicle awkward and hazardous. The indicator stays on when the vehicle is in motion and stationary. This is listed as a common problem but yet Ford has done nothing about it. Cost to repair approximately $400.
- Blaine, MN, USA
Drivers and driver side door say a jar even with doors closed tightly.
- Onalaska, WI, USA
The driver side door ajar light remains on even when the door is closed. The dealership notified me of the locking sensor/assembly being faulty and that I need to have this changed because the battery can drain. Repairs cost about $400 since I was 3,000 miles beyond of the warranty.
- Greensboro, NC, USA
The "door ajar" light comes on all of the time which doesn't allow to lock the door and keeps the lights on which drains the battery. I have to take it to the dealer for repair ($500)
- Centennial, CO, USA
Drivers door ajar light will not go out. Constant chimes web paid $139.55 to fix and it has started to do it again
- Loveland, OH, USA
Driver side door ajar indication when door is secured closed. While car is in gear the "door ajar" indication along with the interior lighting illuminating. At times the indication does not come on until the door auto lock locks during driving. This is an intermittent problem but needs to be addressed by the Ford manufacturer. The random faulty indication takes driver's Focus and attention from driving to solve the problem.
- Carpentersville, IL, USA
The door ajar light comes on when the door is closed tight.(drivers door) this causes warning lights and sounds from dash display. The door overhead lights also come on. When stopping the warning system states "shift to park". constant ringing and display of this problem but the door is not ajar. Research of this problem on the internet shows a obvious problem with these door sensors. This is a safety hazard. Please force recall!
- York, NE, USA
Drivers door ajar warning light comes on, unable to lock doors while car is in gear. Warning alarm sounds telling driver to put vehicle in park., interior lights stay on. Safety issue when driving car since you cannot lock doors children in back can open door.. dealer repaired at a cost of $ 305. This should have had a safety recall by Ford
- Fort Wayne, IN, USA
The contact owns a 2013 Ford Edge. While driving 5 mph, the driver side door ajar warning light illuminated. The failure recurred whenever the vehicle was operated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 47,570.
- North Royalton, OH, USA
Purchased this vehicle March 29, 2016. Less than 2 months later the vehicle started randomly stalling and going into limp mode and I had to pull over on the busy DC highway with 2 small children in the back which was extremely dangerous. The check engine light and a wrench light came on but it cut off after a restart. Auto zone couldnt read the codes unless the car was malfunctioning at the time which happens randomly. Since the car is still within the powertrain warranty I took it to the Ford dealership and they diagnosed it as P2111 electric throttle body failure. The advisor agreed that this has been a common problem in Ford models and I read that a consumer safety program was started for other Ford models with the exact same problem. The advisor said it is not covered by the powertrain warranty and since there is no recall for this problem with Ford Edges I have to pay $800+ dollars to have it repaired. This is outrageous. Apparently someone has to lose their life before Ford issues a recall on this known issue. I hope the NHTSA steps in before something tragic happens! ive attached a picture showing the lights on the dash after about the 10th time the car stalled.
- Washington, DC, USA
The door ajar light comes on when the door is closed tight.(drivers door) this causes warning lights and sounds from dash display. The door overhead lights also come on. When stopping the warning system states "shift to park". constant ringing and display of this problem but the door is not ajar. Research of this problem on the internet shows a obvious problem with these door sensors. This is a safety hazard. Please force recall!
- Midland, MI, USA
My rear drivers side door is closed and yet the door ajar warning stays on therefore my doors don't automatically lock when in motion. And when the key is pulled out of the ignition all the interior lights and the lights on my side mirrors stay on until I start the car again so they stay on for hours at a time, making every bulb very hot and draining my battery. I figured this was just more wear and tear but after looking into it it seems many other Edge owners are having the same exact issue.
- Manteno, IL, USA
The faulty door closed switch and/or design is indicating the drivers side door is open when it is not. This issue is causing all the doors to remain unlocked while driving or unlock during driving if it goes off. This problem has been addressed by the Ford dealership twice and now it is out of warranty they do not want to fix it. It needs to be recalled.
- Martinsville, IN, USA
Door ajar light won't go off when you close the door. It's been to the dealer twice and they don't do anything about it. Seems like a widespread problem amongst all Ford Edge products.
- Cherokee, IA, USA
Driver door ajar light stays on.
- Minneola, KS, USA
The door ajar light comes on when the door is closed tight.(drivers door) this causes warning lights and sounds from dash display. The door overhead lights also come on. When stopping the warning system states "shift to park". constant ringing and display of this problem but the door is not ajar. Research of this problem on the internet shows a obvious problem with these door sensors. This is a safety hazard. Please force recall!
- Topeka, KS, USA
The driver side latch and door ajar sensor are defective. The car does not properly register that the door is closed. This forces the door ajar light and sound to repeatedly go off. This also keeps the dome light on when shutting the door thus killing the battery. Also, you are not able to lock the doors and this is a safety issue with kids and with items in the car being stolen.
- Charlotte, NC, USA
Driver side "door ajar" alert remains on when door is closed. Interior light remains on, draining battery. Doors will not lock while vehicle is moving. If doors are locked manually, automatic unlock occurs immediately.
- Missouri City, TX, USA
My 2013 Ford Edge vehicle door ajar light came on about a week ago. I can not get the door ajar light to shut off. It does not matter how hard or soft is shut it, it will stay on. I drive 20 miles to work everyday. It is a big safety hazard. When I do get it to shut off, while driving it will pop back on.. then my interior lights come and I have a hard time getting them off. I have 2 kids and this is a big safety issue for me. I see multiple complaints about this issue but no recall. The locks will lot lock with this light on. Like I said before I have kids and this is a big concern for me.
- Johns Creek, GA, USA
- Germantown, WI, USA