10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,511 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2013 Ford Edge - door ajar switch has gone bad in drivers door. This causes dome light to come on while driving at night. My wife had trouble getting the Edge back home at night because she couldn't see with the dome light on. Searching internet indicates this is a common problem for many newer Ford vehicle owners. The alarms and dash written warnings about a door being ajar (when it's not) is a nuisance and begin to try and ignore it. Unfortunately, when it is ajar, you will not pay the warnings any attention. The night driving with the dome light on is the biggest safety issue.
- Oracle, AZ, USA
Door ajar signal stays on when door is shut preventing interior lights from going off.
- Tulsa, OK, USA
Drivers side door ajar warning light constantly display. Interior lights will not dim because car thinks door is open when latch is secure. And door is properly closed. Very dangerous to drive at night because the interior lights do not shut off. I fear it could drain the battery dead when car left in park and off. Numerous similar complaints.
- Pataskala, OH, USA
When the door is shut the door ajar light stays on, which then causes the interior light in the car to stay on. I have to open and shut the door multiple times to try and get they door ajar light to shut off so the doors can lock and I can drive.
- Norton, MA, USA
In 2015 we took our Edge in to the shop because the door ajar indicator would still be on when the door was closed. This would not allow the doors to lock going down the road and would have an annoying message telling me to shift to park as I came up to a red light. They said that they could clean it and that should fix it but that would only be temporary and that they would probably eventually replace the switch. Again this month, July 2016, it has started again. The "shift to park" messages and not being able to lock the door and the interior lights stay on all happening again. From what I have read, even after they replace the switch, this doesn't completely fix the problem and that it will start to occur again after a few months. This needs to be a recall. The dealers are making a few 100 bucks from every person that shows up to get it "repaired". it is going off right now, as I type this, as my wife is driving and I am at work and she called me.
- Huntsville, AL, USA
My Ford Edge has a door ajar problem which is very well known and should be recalled this is a safety hazard as you would not know if the door is closed or really open due to the faulty switch
- Poughkeepsie, NY, USA
Door ajar, light will not turn off even with door closed
- San Antonio, TX, USA
The door ajar switch is not working correctly, my interior and exterior lights stay on after I lock the doors, the door ajar chime rings the whole time I'm driving. This impedes visibility, attention, and could have adverse safety consequences.
- Fallon, NV, USA
Door ajar signal stays on when door is closed. Prevents driver from knowing of a real door ajar situation. Interior light stays on, creating a night driving hazard and when sitting in car at night. Doors no longer lock when vehicle is in motion. Major safety issue. Faulty latch or sensor. All issues stemming for faulty door latch or sensor. This has continued for several weeks.
- Clark, NJ, USA
Door ajar warning is present when door is closed. No matter how many times we close the door, the light stays on. We are able to both park and drive with this alarm on but the cabin lights stay on the entire time. We experienced the first issue in January 2015 and the Ford fuller dealership in chula vista, ca replace it because the car was under warranty. July 2016, the same warning was appearing on the dash board with the same issue. We took it back to the dealership where we purchased it, and had the first repair done, and they would not cover their faulty work. They stated that since our 3 year warranty had expired the issue would no longer be covered, regardless of the fact that they "fixed" the issue when it was under warranty and they guarantee their repairs for 2 years. We ended up having to replace our door latch again as well as a new battery for this issue. We hope a recall is made soon because this is getting out of control and pricey.
- Bonita, CA, USA
My door ajar light will not go off when I close the door. My car doors will not lock even manually which is a huge safety issue. My battery is also going to die due to the dome light never shutting off.
- Germantown, WI, USA
The driver door ajar is staying on even when the door is shut and verified to be shut all the way. The bell chimes and the interior lights stay on making driving the vehicle awkward and hazardous. The indicator stays on when the vehicle is in motion and stationary. This is listed as a common problem but yet Ford has done nothing about it. Cost to repair approximately $400.
- Blaine, MN, USA
Drivers and driver side door say a jar even with doors closed tightly.
- Onalaska, WI, USA
The driver side door ajar light remains on even when the door is closed. The dealership notified me of the locking sensor/assembly being faulty and that I need to have this changed because the battery can drain. Repairs cost about $400 since I was 3,000 miles beyond of the warranty.
- Greensboro, NC, USA
The "door ajar" light comes on all of the time which doesn't allow to lock the door and keeps the lights on which drains the battery. I have to take it to the dealer for repair ($500)
- Centennial, CO, USA
Drivers door ajar light will not go out. Constant chimes web paid $139.55 to fix and it has started to do it again
- Loveland, OH, USA
Driver side door ajar indication when door is secured closed. While car is in gear the "door ajar" indication along with the interior lighting illuminating. At times the indication does not come on until the door auto lock locks during driving. This is an intermittent problem but needs to be addressed by the Ford manufacturer. The random faulty indication takes driver's Focus and attention from driving to solve the problem.
- Carpentersville, IL, USA
The door ajar light comes on when the door is closed tight.(drivers door) this causes warning lights and sounds from dash display. The door overhead lights also come on. When stopping the warning system states "shift to park". constant ringing and display of this problem but the door is not ajar. Research of this problem on the internet shows a obvious problem with these door sensors. This is a safety hazard. Please force recall!
- York, NE, USA
Drivers door ajar warning light comes on, unable to lock doors while car is in gear. Warning alarm sounds telling driver to put vehicle in park., interior lights stay on. Safety issue when driving car since you cannot lock doors children in back can open door.. dealer repaired at a cost of $ 305. This should have had a safety recall by Ford
- Fort Wayne, IN, USA
- Greenville, OH, USA