10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,511 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Climate control system turns off automatically without driver input. This causes loss of heating or cooling while driving and requires repeated manual reactivation. Issue occurs randomly while driving and has happened multiple times. Restarting the vehicle does not consistently resolve the problem.
- Richfield, UT, USA
Driver door says Ajar even when shut, inside lights stay on. Fuel indicator says Ajar stays on. Backup camera shows upside down
- Jasper, TX, USA
Rearview Camera display is upside down.
- Quinlan, TX, USA
The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is truly open or not? We are scared to have passengers sit on that side of the vehicle for fear of the door flying open and causing injury by falling out or other injury because the sensor does not tell us accurately as to whether the door is truly closed all the way or not. It also drains the battery over time due to constantly being on. This problem has been going on for 2 years. We had it looked at by a mechanic. We were told they can replace the sensor, but it would likely go out again because this is a manufacturer defect, and a well known problem for Ford Edges as well as other Ford models, but they refuse to issue a recall. This is EXTREMELY UNSAFE. The other safety concern I have is the need for a recall on our VIN SPECIFIC rear view camera. The screen went blank and then, when it came back on, the image is flipped upside down and has vertical lines across the screen making it extremely difficult to see. This is a crucial component to safety. This happened approximately 1 year ago. This is EXTREMELY UNSAFE as we can back over and KILL someone if we don't go super slow and intensely observe the camera while in reverse. This is even more dangerous in poorly lit places. There were no warnings or sensors indicating a problem with the camera. It just went blank and then PERMANENTLY flipped the image upside down.
- Hutto, TX, USA
The rearview camera does not function properly. Most of the time, it shows a blank screen or nothing at all. Sometimes it tells me to contact the dealership. Other times, it shows the camera view but upside down. It puts myself and others at risk because I can't see clearly when I am backing up. The problem is covered by a known recall. However, my vehicle is not covered by the recall.
- Yucaipa, CA, USA
The rear back up camera intermittantly fails on this vehicle. About 70% of the time, it displays a black screen. The screen will display "Contact Dealership." This has been occurring for approx. 1 year.
- Long Beach, CA, USA
It is my rear view camera. I would put the vehicle in reverse and it will sometimes start to work and than it will shut off and a message comes across saying I need to contact dealership. It will sometimes come up and be upside down or I will put the vehicle in reverse and the back up camera just flashes while in use. I have not taken the vehicle to the shop. I have called and they said it sounds electrical. But the recall you just released on 2015 Ford edges for the back up camera is the same thing that is going on with my vehicle and I have a 2013.
- East Canton , OH, USA
Last week my back up camera said there was a system error and only works sometimes now. I almost hit somebody because it started showing it was working and then it went black and then wouldn-??t work again. I also have a video where it starts to show me backing up and then cuts out to being black and seeing contact your dealership. I did contact the dealership and they said there is not a recall in regards to my car specifically.
- Southampton , MA, USA
Rear view (back up) camera works only on and off. The screen goes black and a warning to contact the dealer shows up. It is getting more and more frequent lately. I am having a very hard time in crowded parking lots. Now it has stopped completely.
- North Bellmore, NY, USA
Interior lights stay on much too long after turning vehicle off, even several hours. Dash and bell indicators indicates doors are open when they are not. Door locks operate open while driving.
- Katy, TX, USA
Driving on the highway at night when suddenly the door alarm rings, dome light turned on causing driver to lose focus/control. Was driving at 60mph when the sensor faulted. The alarm/notification turns on at random times causing the vehicle to have the light stay on and drain battery. This is causing the driver unsure if the door is properly closed and risking the door opening in case of an accident. Problem has persisted.
- Del Rio, TX, USA
If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. The wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and then the car shuts off in the middle of the road while driving putting my life in danger. It also doesn't accelerate all of a sudden and loses power while driving putting my life in danger. When you put the car in park the car still jerks forward even after the car is in park and off. It also makes a clicking sound as if it goes into gear after you have turned the car off and park has been engaged. The headlights keep shutting off while driving or dimming in their own. The motormount screws came undone and I had to get it repaired. The power steering keeps losing the fluid and makes a loud grinding noise especially during cold weather. Makes a loud whistle sound like a turbo jet engine when it's cold and you start driving. The rear driverside door latch keeps making the car alert that the door is open when it is not. The recall only shows door latch for a different door and dealership won't repair with recall notice because the notice doesn't say all door latches and is specific to a different door. The car is unsafe to drive but it's the only car I have and the last time I took it to get repairs they kept it for a month and my it off pocket costs were close to $1600 dollars which put me in a financial strain. I can not afford to be without my car for that long again and pay for things that shouldn't be falling apart and putting my child's and my life in danger.
- San Antonio, TX, USA
The screen just completely goes white off and on no matter when you-??re driving. I turned the car off and on, and it still would do it.. I don-??t know why it happens. Sometimes it also won-??t even connect to Bluetooth.. I can turn my phone off and on, and it still won-??t connect to it.. something is definitely wrong with it.
- Hibbing, MN, USA
My warning sign on the screen always says door ajar, when it is shut, causing me to have to drive with inside lights on, and the bell ringing every so often reminding me, my door is a jar, for the intire trip
- Evansville, IN, USA
I currently have an few issues to report. When I press on the brakes, they make an air whistling sound and there-??s nothing noticeably wrong with them. I-??m also having problems with electrical on my screen and it won-??t always connect with my phone and it also delays on the screen when it-??s powering on or off. My tires have been leaking air since I purchased my vehicleand when I took it in, they said Ford mechanics said they sealed the valves but right when I got it back, it gave me a warning that I had low air pressure in my tires once again and my vehicle tires appeared like they were still low on air. I constantly have to fill them with air when I drive it. Every day they leak. But my biggest concern is the electrical and the brakes. I don-??t know the exact date on when the electrical started acting up. I-??m also curious if there-??s been a recall on anything to do with the defrost on the windows because my windows do not defrost very well in our cold climate. I-??m also wondering about the headlights. They seem like they-??re not bright enough we-??re just strange because they-??re clear and there-??s nothing obstructing them that-??s noticeable. For safety I believe they should be a lot brighter than they are. I have not been in any car accidents and no one hit my vehicle.
- Hibbing , MN, USA
The contact owns a 2013 Ford Edge. The contact stated while starting the vehicle, the messages that the front driver's side door was ajar, and to shift to park(P) were displayed. The contact stated that upon slamming the front driver's side door several times, the vehicle responded as needed. The vehicle was taken to an independent mechanic, where the contact was informed that the failure could be related to the door latch assembly or to the electrical wiring. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. The failure mileage was approximately 171,000.
- Taunton, MA, USA
The contact owns a 2013 Ford Edge. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and stalled. The driver was able to steer the vehicle unto the shoulder and restart the engine. After restarting the vehicle, the vehicle operated normally. The failure had occurred on three separate occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 111,000.
- Morrow, GA, USA
The rear driver side door Ajar light well come on when the door is closed and not making my doom lights come off and stay on and running down my battery
- Belton, MO, USA
The contact owns a 2013 Ford Edge. The contact stated that upon coming to a complete stop, the temperature gauge indicated that the vehicle was overheating. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause for the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number:?15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 122,000.
- San Diego, CA, USA
- Richfield, UT, USA