10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,757 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Window switch on driver-??s door quit working. Switch for rear passenger windows also not working. Front passenger window switch works. Possible cause is faulty wiring harness in the door (only one blue wire comes loose from the plug, causing the driver-??s window switch to go dead.)
- Boardman, OR, USA
My daughter was driving the car and the vehicle stalled out. A warning light for low oil pressure came on however the oil was change 1 week ago. This is very dangerous because she was on a very busy highway. Also when putting gas in the car it sometimes will not start.
- Jacksonville , FL, USA
I have a 2013 ford edge and I was driving at 40=45 mph and when I came up to a light the brake peddle went to the floor and was very hard to stop. The result was me having to leave the road to the right to avoid a collision. I took it to ford who stated it needed a brake booster and said my vehicle doesn't qualify for an extended warranty on the booster. Car had 88k miles at time of incident.prior to the incident no lights or signs. After this I hear a loud hissing noise from under dash.
- Lakeland, FL, USA
i have ran my VIN on multiple site and the dealership said the did their inspection on the vehicle. The VIN is showing that there is no recalls on this car. However we noticed things going wrong with the Edge. Even though we bought the car as is, this shouldn't be happening if they did things right. The back up camera saying to contact the dealership, we have to go into the settings and switch from park to drive to somewhat fix the problem. The sync and myford touch has been update as of last week, to 3.10. However the system will switch songs, inputs and even go into the settings while the vehicle is on; without anyone touching the screen. The dealership has told me that they put in a new battery and that everything is fine when we bought it. Its not making any sense, i dont believe that they did the inspection the correct way or they wouldve noticed the issues and wouldve been resolved. I have even went so far as to take it to the dealer and show him but of course my car decided to work in that moment, until i left
- Cheyenne, WY, USA
I was driving when my car suddenly shut off WHILE I WAS ON THE FREEWAY!! the steering wheel became locked and I couldn-??t even steer it off the road. It started stalling while driving too.
- Bakersfield, CA, USA
My driver door ajar light comes on and stays on if you start the Ford Edge before shutting the door. If you turn off the car then shut the driver door wait a min then start the Edge then the door ajar light does not come on. And sometimes it doesn't matter the door ajar light comes on anyway. It has something to do with either the sensor or door latch. I believe it is unsafe cause you don't know if its just on or if your door is really shut as you drive around. Also when it on while you are driving when stopping at a red light the screen comes on telling you to put the car in park. It doesn't make since to me. I haven't had it looked at cause can't afford the service call. This started happening in Sept 2022. The passenger door had the same problem and was fixed upon buying my Ford Edge. I don't have proof of it but I can show someone.
- Parsons, KS, USA
All 4 door ajar sensor are not showing that the doors are close which does not allow you to lock, which also cause the battery to be drained due to the interior lights remaining powerd as if the doors are open !!!!! This is a personal saftey issue for children and adults, and a theft issue due to locks not locking !!!!!!!!!!! $500 dollars a door is insane for a stupid design !!!!!!!!!!!!!!! Ford needs to fix this at their expense irregardless of age or miles or number of owners for these vehicles!!!!!!!!!!!!!!!!!!! GET IT FIXED !!!!
- Belleview , FL, USA
Car started shaking when I started to slow down at a red light and then loss power in the road. This continued to happen. Finally engine light came on I took it to get scanned came back 02 sensor. I will take it back to the dealer on Tuesday. My car just shutting off with two kids in the backseat going down the road is not okay and a huge safety issue.
- Ringgold , GA, USA
Driver door closed sensor malfunctioning. Can-??t get to go off so not sure if door is actually closed or not
- Mt Washington, KY, USA
Due to the door latch issue and my interior light staying on I am unable to see at night when driving. It has caused issues with my battery and I have had to replace it a few times. Why isn't Ford recalling this?
- Marble Falls , TX, USA
ON 9-28-2022 I was driving about 45 mph when suddenly my car lost power. The wrench symbol appeared on the dash. I floored the gas pedal, pressed it completely to the floor, and the car sputtered off the road and out of traffic. It was terrifying.
- Cypress, CA, USA
I have been having issues with the backup camera on this model. I replaced the camera and still having issues. A warning message is displayed and says contact dealer. I've recently noticed a recall on newer model fords and wonder why there wasn't a recall on the later models since there is the same issue with the newer models.
- Fredericksburg, VA, USA
Traction control. Stabiltrak, and ABS system all randomly failed at 69,000 miles. They were intermittently going in and out for two days now come on every time. The car does not even have 100,000 miles. I have replaced the transmission and have countless electrical issues. The blend door actuators are all faulty. Known common issue that will cost a thousand to fix. Master brake cylinder has been replaced and still having faulty petal issues that is no longer covered. The panoramic roof does not work and it is a known issue almost every edge has. And now sever safety issues with the ABS system and traction control. There is no excuse for this poor manufacturing and no recalls to fix them. There were absolutely zero warning signs or check engine lights that came on prior to any of these systems happening. The transmission never through a code at all until after it locked up. The ABS system went out while driving down the road on a rainy day causing me to loose control and luckily I was able to get it into the ditch instead of into oncoming traffic. It put my life and my friends lives in danger. Ford should be sued for this and made to recall every single edge or other vehicle with these components. I have no fixed the issue yet because I wanted to submit this issue to the NHTSA and have it available to be inspected if they wanted. This vehicle is extremely unsafe and has had issues non stop. The transmission went out also while driving on the highway and just locked up causing me to almost get hit from the rear. And the replacement transmission is already having issues again with less than 15,000 miles on it. This
- Tallahassee, FL, USA
I was told once that body control module wàs bad then I call to get it replaced and they said it wasn't bad. Windshield wipers go when they want then sometimes they won't work at all. Windows will roll down when rolling up or roll up when rolling down. Radio has been delayed. Sometimes definitely not eco boost. Pushes slower than my grandma's 1999 Buick. Brake boost was replaced in July ànd now again I have no breaks whatsoever I have to drive with the emergency brake
- Owensboro, KY, USA
Sunroof will not close. Nothing is obstructing its ability to close. After taking it on to the dealership, they informed me 7 out of 10 Edges have this problem. This is not something I as the consumer has done.
- Hampton, VA, USA
This is a known issue for the Ford Edge. The Voltage Regulator on the Alternator goes out prematurely. The SYNC system will shut down while driving and also disable many features of the vehicle. Such as the radio turning off, doors not unlocking, shifting disabled, headlights turn on dimly, etc. The battery tests normal and so does the alternator, however the regulator within the alternator will not pass through enough charge to the battery to stay charged. Hence, why most people will change the battery and still have the problem later. I understand as parts age they do fail, however this has been a known issue since early versions of the car and it has yet to be corrected. Many of the complaints on NHTSA are related to this, however some people are not aware due to lack of testing the particular item. They will write complaints about radio shutting off or headlights wont turn on(which is really dangerous as well). It often happens while driving, a warning will show up saying "Sync shutting down.....". Driver's are unaware that they are only driving on the battery power at this point because when they get it checked by a mechanic, both the battery and alternator test as they are supposed too. They alternator is still creating voltage however the regulator, not tested individually, won't allow enough to go through to recharge the battery. The most concerning part is if certain electrical components not deemed necessary by the SYNC system are shut down they could lead to more catastrophic incidents. For example; ABS braking not slowing the vehicle, door wont unlock in emergency situation, etc. I had both battery and alternator checked by a tech from Oreilly's Auto Parts and a mechanic from a local auto shop. I was informed that it must be the battery since the alternator is performing, So the battery was changed Friday 08/13/2021. Vehicle was fine until driving Monday 08/15/2021 and warning showed up again.
- Benton, AR, USA
Left rear door ajar light remains on even when door is fully closed. Interior lights remain on while driving. Vehicle is garaged when not in use.
- Tiffin, OH, USA
Entire panel system shuts down when driving at various times. Non-functioning lights, speedometer, and warning systems. Entire panel across Ford Edge goes black. Driving at night and the entire cabin and headlamps shut off immediately. No hazard lights. Ford stated my vehicle is not recalled due to being manufactured at another plant from other recalls of the same year, model and make. Vehicle has less than 28,000 as of this date. Available for inspection immediately.
- Memphis, TX, USA
Even though the door is closed, the door open signal is on and will stay on and I cannot lock the car. It was happening periodically, now it is consistent. After reviewing the NHTSA website, I noticed that 19N09 was issued and I never received the notice to bring the car in.
- Lombard, IL, USA
- Grayslake, IL, USA