10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,511 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Our Ford Edge keeps thinking the drivers door is open!!! its not a secure feeling when you are driving or standing and all of a sudden the lights go on and the panel is saying your doors is open.
- Cave Creek, AZ, USA
Heter on lower part that. You sit on gets excessively hot and burnedmy butt. Dealer thinks it could be a short in the wiring
- Orchard Park, NY, USA
Internal electrical failure in the left front door latch with integral switch that sends a false door ajar signal to the dashboard instruments and audible alarm system. Begins as an intermittent issue then in a few days becomes constant. Annoying at the least. Distracting at the worst, especially for less experienced drivers. My repair was out of any warranty due to mileage.
- Plymouth, IN, USA
This is a 2013 Ford Edge limited. It has 13,000 miles and is 15 months old. This vehicle has a myford touch screen and system. This system has been giving us problems since we got the Edge. On September 17, 2013 my wife was stopped in a parking lot trying to get the myford touch system to make a call from her cell phone. This cell phone has been paired to the myford touch system since day 1 but refused to recognize the phone to make a call. She was touching the screen to make the call and the screen cracked. The systems that are part of the screen will not work now due to the cracked screen. The driver is forced to manually work around the system controls since the touch screen will not work. Ford regional service refuses to replace the cracked touch screen as a warranty issue. The vehicle is well within the warranty period. Ford requires $1,500 to replace the cracked touch screen. Ford has multitudes of issues with this myford touch system which the touch screen is a part of the overall system. This cracked screen needs to work to make the vehicle as safe to drive as advertised by Ford. Ford is simply not covering the replacement of an item that is needed for the vehicle to perform safely.
- Longview, TX, USA
I bought my used Ford Edge with less than 20000 miles. I was excited to have a sony media center, it had great sound. But I've had problems with it from the beginning and continue to have issues. With bluetooth my phone will not connect or loose connection for no reason. The other day it made a phone call without any commands, and no I do not have voice rec. Set up or on. Even when I use the sys to start a phone call, it 'call fails' or I will be on the line, but hear nothing. I don't talk much in my car, I don't know who is listening. Lol also I have a screen to the right of my dash & it does not correlate with my main screen. When I request to make a 'quick call' off my steering wheel it has a different list then my main screen. So dumb!! I also use an ipod via usb. And when I turn of the car and turn it back on the sys does not go back to the ipod, only the radio turns on. Then I have to manually tell the sys to connect to the ipod and redo my selections/randoms. Which takes forever to go through the props. The sony sys sucks!!! one last thing, I would love if I had a back window instead of just a door. I miss that, why did they get rid of that?
- Ventura, CA, USA


- Hernando, MS, USA