10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,431 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Door ajar issue, door is closed and it continually pops up which make the interior lights come on making it dangerous at night. I've had this issue "fixed" once by the dealership less than a ago and it has popped up again. This happens while I the car is stopped and in motion, regardless to where I am at.
- Snohomish, WA, USA
Door adjar light comes on when the door is shut tight and most of the time the dome light stays on, which is very aggravating if driving at night, .
- Abilene, KS, USA
I just purchased my Ford Edge 2 weeks ago and the rear left door ajar light keeps coming on when the door is not open. I have stopped the car, open and closed the door but the light will still stay on. When we lock the doors at night, the alarm will go off several times in the middle of the night. Worried if the doors are even locking at this point. I called a Ford dealership and they said it was just a technical service bulletin and not a recall.
- Rocky Point, NC, USA
Door ajar
- Canton, MI, USA
Door latch sensor won't register that the door is closed. This means the dome light stays and is unsafe for night driving.
- Covington, GA, USA
Door ajar sensor is faulty, common problem among Ford Edges. Ford refuses to address issue according to all online sources. Door is constantly shown as ajar, leading to dead batteries and locking issues.
- Hollis, NH, USA
My 2013 Ford Edge door latch incorrectly reports that the door is open when it is not. This turns the interior lights on and drains the battery, also will not let you turn on the alarm or lock the doors from the inside. Constantly chimes and tell you to put in park to shut door.
- Oklahoma City, OK, USA
Driver door ajar notification comes on when vehicle is off, keys removed and dome lights remain on after door is closed, locked, and unable to be opened with driver outside of vehicle. Has come on while driving on highwayafter car functioning with no notification prior to leaving parked position. Requires replacement per dealership. <60,000 miles. Multiple complaints re: This issue from other consumers per dealership.
- North Brunswick, NJ, USA
My driver door ajar lite stays on. No matter how hard I shut door. And dom lite stays
- Claysville, PA, USA
Just bought 2013 Ford Edge and the door never shuts so the door ajar keep coming on and the doom light drains my battery
- Athelstane, WI, USA
Door latch sensor and assambly is having issues. When the door is closed, the door open chime continues to chime, doom lights stay on and the auto lock will not engage. When leaving the vehicle the remote lock will not work on the doors affected.
- Hereford, AZ, USA
A door open warning indication comes up and results in dome lights also staying on even when the driver's door is properly closed. Requires you to slam the door several times to get this warning to come off. Apparently this is a common issue with Ford Edge vehicles yet Ford has yet to issue a recall for this safety issue.
- Milford, CT, USA
Door ajar indication does not go out when door is closed. The interior light will not go out and the doors will not lock.
- Arlington, TX, USA
The driver door sensor (when the door is shut tightly and secured) keeps turning interior lights on while driving in the dark! this is a safety issue. Guess what else happens" my doors will not lock because of this sensor. That is another safety issue on the opposite side of the safety spectrum. If this occurs both driving and while car is not in motion, how does Ford value the safety of their customers" hopefully by taking that this should be recalled and make their customers happy. This is disappointing, as well as frustrating because it is happening every single day.
- Indianapolis, IN, USA
Sensor tells me that the drivers side door is open, when it is obviously closed. Interior lights stay on and doors will not lock until I slam the door several times. Very frustrating while driving to have the dash beeping at you
- Charleston, SC, USA
Door ajar warning message. Dome light stays on while driving and while parked. Necessary to open and close doors multiple times before lights go off and warning message goes away. Both when securing the vehicle, and prior to driving off. Problem most severe during cold temperatures. Standing outside the vehicle for 10-20 minutes in 19 degree weather trying to secure vehicle. Started happening from December 2015 to present.
- Richmond Hill, NY, USA
The vehicle was operated at indicated 45 mph by owner on a standard two lane highway in a rural environment. Outside air temperature was 48 degrees F. lighting conditions were daylight and sunny. Without warning the vista sunroof exploded and shattered glass into the interior of the vehicle. There was no external force such as a projectile that caused the damage. All glass fractures were around each Edge at mounting locations. Similar cases have been reported and discussed on various forums. In each case, the damage occurs exactly the same way. This is most likely a manufacturing defect and should be considered very dangerous. Ford Motor Company needs to know about this and react before someone gets seriously hurt.
- Elgin, TX, USA
The drivers side door indicator continually says door is ajar when the car is in motion and parked even though the door is in fact shut. I have to slam the door several times to get the vehicle to recognize the door is in fact closed. Too many complaints on this issue to not have a recall.
- Hampton, VA, USA
Door ajar sensor will not turn off. Lights keep going on while driving.
- Wethersfield, CT, USA
- Longmont, CO, USA