10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
39,794 miles

About These NHTSA Complaints:

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problem #405

Sep 012025

Edge

  • miles
The backup camera is sometimes upside down, flashes, or won't come on at all. Various things other than functioning properly. I've completed the Sync update and that didn't resolve the issue. This started happening around the same time newer Ford models were showing the exact same issues.

- Mount Washington, KY, USA

problem #404

Jul 072025

Edge

  • miles
The rear back up camera image is inverted. I see that the 2015-2018s were recalled but this is also happening with the 2013s

- Clear Brook, VA, USA

problem #403

Jan 032020

Edge

  • miles
A few years ago, I brought my Edge into a dealership in Shawnee Mission, KS (Shawnee Mission Ford) for the rearview camera malfunctioning. What occurs is, once I put the car in reverse, the camera will, sometimes come on, once I begin backing out, the camera will shut off and a message will appear. On some occasions, the camera will operate, but 9 times out of 10 it will always go black with a pop up message. I want my vehicle to be included in the recall if the backup camera is the issue please.

- Olathe, KS, USA

problem #402

Jun 092025

Edge

  • miles
The backup camera stopped working consistently in June 2025. Safety recall has been issued for 2015 vehicles and newer, but not for 2013 and 2014 years. Ford dealer said the camera needs to be replaced for $740, but numerous online comments show other Ford owners with the same issue starting at the same time. I believe this is a software issue, and would like 2013 Ford Edge to be added to safety recall.

- Salt Lake City , UT, USA

problem #401

Sep 012024

Edge

  • miles
The back up camera shows an inverted image. This has been happening for the past year. This is similar to the recall for 2015-19 Ford Edges, however we are have a 2013.

- Parrish, FL, USA

problem #400

Jan 012018

Edge

  • miles
The rearview camera has not been working correctly for now over 8 years or more. The rearview camera issue causes a blank or distorted image on the center display. It is now displaying the image upside down as well. There are currently other Ford vehicle vehicles that are being recalled for this issue. I wanna know why our vehicle is not included in this. It is a 2013 Ford edge which I have talked to other people that own the same year have the same issues. This is very upsetting because this is an issue with other vehicles that are not included in those recalls.

- Pine Brook, NJ, USA

problem #399

Sep 012024

Edge

  • miles
There is currently a recall on back up cameras for ford edges 2015-2019, the cameras are upside down, blacking out, lots of issues. My edge is a 2013 and I am having the same issue. I am unable to use the camera as it-??s upside down and when it-??s not upside down, it-??s flashing off and on. It-??s hazardous and this should fall under the recall as well. I was told since I have a 2013, it does not fall under the recall. Which it should.

- Hayes, VA, USA

problem #398

Sep 012025

Edge

  • miles
It is my rear view camera. I would put the vehicle in reverse and it will sometimes start to work and than it will shut off and a message comes across saying I need to contact dealership. It will sometimes come up and be upside down or I will put the vehicle in reverse and the back up camera just flashes while in use. I have not taken the vehicle to the shop. I have called and they said it sounds electrical. But the recall you just released on 2015 Ford edges for the back up camera is the same thing that is going on with my vehicle and I have a 2013.

- East Canton , OH, USA

problem #397

Aug 172025

Edge

  • miles
Water pump replacement needs to be done on my ford edge. Driving down the highway my ford edge started over heating out of no where. When I pulled over check everything out. Discovered I was leaking antifreeze, and the leak was coming from the water pump area. Now my car is sitting due to can-??t find a shop to replace it for a decent price. Was told this was common issue with my car and there-??s big lawsuit over it due to not being a recall issue

- Indianapolis, IN, USA

problem #396

Jul 122023

Edge

  • miles
Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I-??m afraid of the brakes not working & a fire being caused by the leaking fuel or faulty electrical lines connecting the rear camera to the display.

- Benicia, CA, USA

problem #395

Mar 012025

Edge

  • miles
Rear view (back up) camera works only on and off. The screen goes black and a warning to contact the dealer shows up. It is getting more and more frequent lately. I am having a very hard time in crowded parking lots. Now it has stopped completely.

- North Bellmore, NY, USA

problem #394

May 122025

Edge

  • miles
The sun roof failed to close when it was wide open. I manually pushed it close most of the way, but could not get it to completely close. A google search has shown that other Ford Edges have had this problem. I have garbage bags taped around the opening to help prevent water getting in, but water still has gotten in which can cause damage.

- Edinboro, PA, USA

problem #393

May 132025

Edge

  • miles
While driving I came upon a red light. While sitting at the red light I noticed my car began to loose power and started shaking. My RPM dropped to almost 0. My car was loosing power while driving. No light has appeared on my dashboard, my gas tank said I had 98 miles till empty. I had two young kids in my vehicle. I anxiously started tapping the gas a little and made in into the nearest parking lot. This is unacceptable as I was in the middle of the road with children. I sat in my car with it on idle and nothing happened.

- Ringgold, GA, USA

problem #392

Mar 012025

Edge

  • miles
The dash keeps showing an error -??Rear Door Ajar-??. The door is closed and locked. However the interior lights will not go out because -??a door is open-??. This causes a safety issue when driving.

- Norfolk, VA, USA

problem #391

Oct 012024

Edge

  • miles
I currently have an few issues to report. When I press on the brakes, they make an air whistling sound and there-??s nothing noticeably wrong with them. I-??m also having problems with electrical on my screen and it won-??t always connect with my phone and it also delays on the screen when it-??s powering on or off. My tires have been leaking air since I purchased my vehicleand when I took it in, they said Ford mechanics said they sealed the valves but right when I got it back, it gave me a warning that I had low air pressure in my tires once again and my vehicle tires appeared like they were still low on air. I constantly have to fill them with air when I drive it. Every day they leak. But my biggest concern is the electrical and the brakes. I don-??t know the exact date on when the electrical started acting up. I-??m also curious if there-??s been a recall on anything to do with the defrost on the windows because my windows do not defrost very well in our cold climate. I-??m also wondering about the headlights. They seem like they-??re not bright enough we-??re just strange because they-??re clear and there-??s nothing obstructing them that-??s noticeable. For safety I believe they should be a lot brighter than they are. I have not been in any car accidents and no one hit my vehicle.

- Hibbing , MN, USA

problem #390

Jun 112024

Edge

  • miles
Tire Pressure Sensor Fault (TPS) Hissing sound when applying brakes. Brake pedal is hard and very difficult to bring the vehicle to a complete stop. When parked or at a traffic light you constantly hear air being released and vehicle will boggle for a few seconds then stall on me. When I bring the vehicle to a stop I have to put it in park, and pump my brakes to stop the air from leaking to prevent it from stalling on me. Over all the vehicle is a huge safety concern and a hazard to have on the road.

- Ruther Glen , VA, USA

problem #389

May 272024

Edge

  • miles
My brakes are hard to press sometimes hard to stop. Jerky and then hard then soft. I read brake booster master cylinder or hcu All Ford's mistakes. Still no recall. I'm outside of the extended warranty because I just bought this 3 months ago and it's over 10 years old only 115000 miles on it. If I die I'm having my family sue ford. Codes p2 195 and p2 197 are now showing after a week and a half of this problem. Taking it to ford Tuesday. Calling customer service Monday. Shame on ford

- Topeka, KS, USA

problem #388

Mar 202024

Edge

  • miles
The driver door latch assembly won't engage when you shut the door the doorv ajar light stays on and you have to open and shut the door several times slamming it real hard to get it to go out you have to spray wd-40 in the latch and work it to get the door to latch.

- Linden, TN, USA

problem #387

Feb 152024

Edge

  • miles
I was issued a customer satisfaction program #13N02 while replacing brake booster helped, bypassing the fact the master cylinder fluid leaked into brake booster and was not part of repair is just ridiculous. Until master cylinder is repaired, problem will not be resolved! Please remedy by including master cylinder with brake booster 13N02. My brake pedal still goes to floor, I am requesting your immediate response

- Fowler, CA, USA

problem #386

Sep 132023

Edge

  • miles
Vehicle will flash AWD Off and have a wrench symbol. Car will drastically slow down and shake. Once car is cut off and on again, it will work for a little bit before repeating the problem. No codes recorded

- Chase City, VA, USA

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