8.0
pretty bad- Typical Repair Cost:
- $570
- Average Mileage:
- 31,600 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- replace rear window (2 reports)
- not sure (1 reports)
Rear window of my 2013 Ford Edge disintegrated - no rhyme or reason. Insurance would not cover; Ford dealer stuck head in sand and had all kinds of excuses - none of which made sense. Did not blame them - just wanted to know if it was a manufacturer defect but they refused to answer.
- sargeinalberta, Lacombe, Alberta, canada
click to see larger images
Car was parked outside for 90 minutes. When we left the car, the temp gauge said it was 77 degrees outside. 90 minutes later when we got to the car, the temp outside said 70. Anyway, we were away from the car for 90 minutes. Came back to the car to find that the rear window had shattered.. And the glass shattered OUT -away from the car. If something hit the window to cause the window to break, I believe the glass would shatter into the car. Purchased the car in August 2013 and car only has 9300 miles on it. Hoping this is covered under the warranty.
- Leigh Ann E., Naperville, IL, US
The rear window shattering is obviously a reoccurring problem so why doesn't Ford have a recall!
At the very least they should pay for replacement!! Researching the history of Ford SUV this has happened 1 too many times, thank God my FAMILY was not injured!
- Helen G., Albquequrque, US