10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,139 miles

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problem #42

Jul 132024

Edge

  • miles
The panoramic sun roof has cracked suddenly due to stress. There was no damage or fracture due to an impact from a rock or other outside projectile. The glass roof has simply begun to fail due to stress. I am having this issue repaired next week, but I have taken pictures for documentation. I was able to find forums online where numerous people have complained about this issue with what appears to be years 2015-2017 Ford Edges.

- Selma, TX, USA

problem #41

Mar 212023

Edge 4-cyl

  • miles
At interstate highway speed and without warning, front panel of panoramic sunroof (Vista Roof) shattered, throwing shards of glass upward, rearward, and down into the sunshade. The closed cloth constructed sunshade was the only thing that prevented a barrage of glass fragments from injuring passengers in our vehicle, as the pieces remaining on the top of the sunshade were numerous. There was no warning for this, nor environmental cause that we could see. Incident happened on a rural stretch of highway, so other cars were not impacted. In a more densely traveled area and if the sunshade were open, this could have caused injury. Vehicle is being repaired by a dealer-group-affiliated body shop. Two of the manufacturer's dealerships were consulted and denied this being experienced before. They indicated this was not a repair covered by warranty or extended service contract and referred us to glass or body repair shops for advice and repair. The contact stated the driver of the vehicle suffered eye irritation for approximately two weeks following the incident before consulting a physician. Physician referred patient to an eye specialist who examined the eye and removed what was described as a clear piece of debris.

- Moorhead, MN, USA

problem #40

Dec 212022

Edge

  • miles
(First incident) Went to replace wiper blades as they were chattering. Lifted driver side arm and wiper blade fell right off without any intervention. (Second incident) Installed Bosch Icon wiper blades as they were supposed to be the best on the market. My wife was driving home at the start of the blizzard 12/21/2022 in Iowa and once again, the driver-??s side wiper blade fell off while in use. Extremely dangerous situation for her and everyone else she met on the highway.

- Webster City, IA, USA

problem #39

Oct 272022

Edge

  • miles
The windshield shattered, no collision. Just simply shattered. Cooler than ambient temperatures outside, I was using the rear defrost before the damage accrued.

- Indianapolis , IN, USA

problem #38

May 152019

Edge

  • 55,000 miles
The contact owns a 2015 Ford Edge. The contact stated while driving 55 MPH in the rain with the windshield wipers set on high, the driver-??s side wiper blade detached. The vehicle was taken to an auto parts store and the blades were replaced. The vehicle was not taken to the dealer or independent mechanic for diagnosis. The failure recurred again with the driver-??s side blade. Later the passenger-??s side blade detached. The vehicle was taken an auto parts store and the Rain-X blades were replaced. The contact researched the failure online and became aware of NHTSA Campaign Number: 22V250000 (Visibility). The vehicle was not included in the recall. The manufacturer was notified of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 55,000.

- Davie, FL, USA

problem #37

Feb 102021

Edge

  • miles
The apim module went bad and the screen is out in the touchscreen is unresponsive to touch. I can't access the any of the controls and for climate or entertainment or anything. I can't even turn the defrost on to take the keep the windshield form fogging up. The other problem was that the the tailgate will not open and it won't release.

- Sheboygan, WI, USA

problem #36

May 032016

Edge

  • miles
2015 Ford Edge panoramic sunroof has cracked two times since owning the vehicle. I am the original owner of the vehicle. The first time was in 2017. Out Ford dealership would not warranty it because they said it had to have come from a rock chip. This time I just went through my insurance, but it was the same cracks, that just suddenly appear. I didn't hear a rock hit either time. The first replacement sunroof also got really slow when closing and stopped sealing all the way. I have searched online and found a lot of other owners have had the same exact issue. The first time happened in 2016 and then again in 2019.

- Anchorage, AK, USA

problem #35

Jan 312021

Edge

  • 54,000 miles
Lift gate window randomly shattered at base with no known trauma to window. The vehicle was parked in the garage overnight when this happened.

- Oconomowoc, WI, USA

problem #34

Aug 012020

Edge

  • 34,000 miles
The headlights on my 2015 Edge are extremely weak on low beam. There is no peripheral lighting at all. I cannot drive at night safely without having my high beams on. This is scary and dangerous.

- Panama City, FL, USA

problem #33

Dec 212020

Edge

  • 80,000 miles
Sometime over the night the rear glass shattered and my wife's 2015 Ford Edge sport. No one was in the vehicle at the time and the ambient temperature was 50 in our garage. She noticed broken glass on the ground before leaving for work. The rear defrost was not being used and the vehicle was just sitting in our garage. I took quite a few photos and I began looking into other issues with this vehicle to find this is not an uncommon problem. I'm glad she was not driving down the road or on the highway at the time it broke. Glass has continued to fall into the back every time you open or close the door. I'll first contact Ford to see if this is something that is covered before looking into safelite auto glass replacement. The vehicle cannot be driven before this is fixed.

- Columbus, OH, USA

problem #32

Oct 242020

Edge

  • 60,000 miles
While driving this vehicle, the rear window shattered. I pulled over to check the damage and concluded nothing hit the window to cause this damage. While investigating (online reports and speaking with repair specialists) the cause of this damage may be related to the heating strips (for defrosting) in the window.

- Kenosha, WI, USA

problem #31

Dec 182019

Edge

  • 35,000 miles
My wife was inside at work and the 2015 Edge was just sitting in the parking lot. She got in after work and started the car and boom the back window just shatters. Not remote started or anything. It was about 27degrees F outside. The window literally broke at all 4 corners. I have read there is a recall in Canada for this issue but not one here in the United States. This is a wonderful way to start xmas is with a $600 repair bill since Ford says it's not covered under warranty.

- Carpentersville, IL, USA

problem #30

Dec 032019

Edge

  • 66,000 miles
I have a 2015 Ford Edge and as I was driving home last night on the highway, I heard a loud pop. I looked in my rear view mirror and noticed my rear window shattered. I was not involved in an accident and nothing hit my car. I came off the highway and pulled into a parking lot, inspected the rear window and it had began to fall apart. I contacted Ford and there are no open recalls on my vehicle. I did a quick search online and noticed that many Ford customers have had the same issue.

- Albany, NY, USA

problem #29

Nov 272019

Edge

  • 80,000 miles
My car was parked in a driveway, not running and I heard a huge loud noise. I walked over to my vehicle and the rear windshield had completely blew out and shattered.

- Poplar, WI, USA

problem #28

Nov 112019

Edge

  • 64,000 miles
The contact owns a 2015 Ford Edge. While the contact's wife was seated inside the vehicle, the rear window exploded without warning or an impact occurring. There were no injuries. The vehicle was taken to midland Ford Lincoln, Inc. (500 joe mann blvd, midland, mi 48642, (989) 631-0040), but was not diagnosed or repaired. The vehicle was taken to an independent mechanic who replaced the window. The manufacturer was contacted and provided case number: Cas24851003. The failure mileage was 64,000.

- Midland, MI, USA

problem #27

Nov 142019

Edge

  • 77,000 miles
The contact owns a 2015 Ford Edge. While the contact's wife was driving, the rear window shattered without warning or an impact occurring. The contact called hawk Ford (2525 E main St, St charles, il 60174, (630) 584-1800) and was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

- St Charles, IL, USA

problem #26

Oct 032019

Edge

  • 29,000 miles
Wavy spider like cracks on the back panel of panoramic sunroof glass with no indication that something fell on it. I cannot be sure exactly when the cracks happened. I leave the shade closed most of the time.

- Vancouver, WA, USA

problem #25

Oct 232019

Edge 4-cyl

  • 40,000 miles
The contact owns a 2015 Ford Edge. When the vehicle was started, the rear windshield exploded without warning. There were no injuries. The contact called her insurance company and they were to send someone to inspect the vehicle. Napleton Ford libertyville (located at 1010 N milwaukee ave, libertyville, il 60048, 877-816-4872) was contacted, but had not called the contact back. The contact reached out to the manufacturer and was provided case numbers: Cas24629948 and cas24629949. The manufacturer referred the contact to NHTSA to file a complaint. The vehicle was not diagnosed or repaired. The approximate failure mileage was 40,000.

- Libertyville, IL, USA

problem #24

Sep 122019

Edge

  • 62,849 miles
My sun/panoramic roof is spider cracked all the way across the first panel (that sits over the driver) from excess heat. The vehicle has not been parked under trees, overpasses, or anywhere that rocks or objects could fall on top of the vehicle and crack the glass.

- Gilroy, CA, USA

problem #23

Jul 042019

Edge

  • 61,000 miles
2015 Ford Edge titanium panoramic sunroof. The laminated glass started cracking above the front passenger seat while parked. Over the following 2 days (approximately 150 miles of highway driving at 45 -55 mph), the crack extended and divided to form a mass of wavy cracks across the whole glass. Only the exterior layer of glass has cracked at tbhs point but the roof creaks and flexes and will potentialy completely fail at some point. I dare not open the roof in case it fails completely. There are no indications of impact at any point on the roof ("bulls eyes"), and the cracks look to be caused by stress caused by the way the glass is mounted, or how the supporting structure is strengthened (or not) against flexing

- Bellingham, MA, USA

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