10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,257 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving at 70 mph on a busy stretch of highway, the vehicle jerked slightly, a notification light (orange wrench) came on saying to check the owner's manual, and the accelerator ceased to function. I was able to navigate the car safely to the shoulder; however, the braking felt strained and there was no ability to throttle the engine at any point. Upon stopping another notification popped up saying that "hill assist unavailable". once stopped, I turned the engine off and let the car sit for a couple of minutes. The car restarted (albeit roughly), and I was able to drive home safely. The car is currently at the Ford dealer where the vehicle was purchased. No update has been provided. The only feedback we've gotten was that they may "find nothing". this is a very serious problem, and I do not believe the vehicle is safe to operate without identifying and repairing this issue.
- Novato, CA, USA
5th stall 5/16/2016 turned left onto the I-90 on ramp, hit the gas and at ~40 mph the car shuddered and went into limp home mode. Pulled safely to the shoulder and ran the vehicle health report. The report shows issues with hill assist and safety restraints. (29,359)
- Sammamish, WA, USA
- Evergreen Park, IL, USA