10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,961 miles

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« Read the previous 20 complaints

problem #68

Oct 012017

Edge

  • 62,795 miles
The contact owns a 2015 Ford Edge. While driving 48 mph, the contact noticed that the vehicle began to vibrate and a loud thumping sound was heard within the vehicle. The vehicle was driven to the dealer (sheehy Ford Lincoln of richmond, 10601 midlothian turnpike, richmond, va 23235), but the cause of the failure could not be determined. The manufacturer was made aware of the failure and suggested a few different options to try on the vehicle to see if any would remedy the failure. The dealer stated that none of the options were helpful in repairing the vehicle. The dealer informed the contact that they did not know how to repair the failure. The contact stated that the windsheild wipers continued to get stuck in the middle of the windshield and were stuck together. The failure mileage was 62,795.

- Midlothian, VA, USA

problem #67

Nov 172017

Edge

  • 60,000 miles
Car was being driven, cel came on, engine misfire (spark plug). Took it to dealer, found coolant in 3 cylinder bays. Odometer just turned 60,000. Vehicle currently at malloy's Ford in winchester,

- Winchester, VA, USA

problem #66

Sep 012016

Edge

  • 4,000 miles
The contact owns a 2015 Ford Edge. While driving approximately 35 mph, the vehicle experienced a loss of throttle response when depressing the accelerator pedal, and failed to accelerate properly. After shutting the engine off and back on, the vehicle operated normally. The vehicle was taken to the dealer (friendly Ford in las vegas, nv) and a module was replaced. After the repair was performed, the vehicle idled very highly until the engine warmed up. Also, the brakes would not function properly. The driver was unable to gradually stop the vehicle. The vehicle was taken back to the dealer, but no failures were found. The manufacturer was notified of the failures. The VIN was not available. The failure mileage was 4,000.

- Las Vegas, NV, USA

problem #65

Sep 022017

Edge

  • 45,000 miles
The contact owns a 2015 Ford Edge. While driving, the contact heard a knocking noise coming from the engine and the vehicle started to drive abnormally. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the oil pressure sensor leaked oil and the engine needed to be replaced. The vehicle was not repaired. The contact called an unknown Ford dealer where it was determined that the engine could not be repaired and the contact was advised to call NHTSA. The manufacturer was notified of the failure and stated that the warranty had expired and offered no further assistance. The VIN was unknown. The approximate failure mileage was 45,000.

- East Orange, NJ, USA

problem #64

Apr 132017

Edge

  • 33,340 miles
Full accessory power mode - car shuts down at stoplights and must be restarted.

- Downs, IL, USA

problem #63

Oct 022015

Edge

  • 500 miles
Exhaust in cabin way beyond permissible limits from day 1. I suspected the firewall was allowing exhaust into interior, but then I started suspecting the rear was allowing exhaust in due to an air eddy recirculating behind the vehicle allowing exhaust into the cabin via lower rear door seal not sealing tight enough via the automated door closure not sufficiently forming a seal.

- Morton, IL, USA

problem #62

Jul 242016

Edge

  • miles
Cpsc: 2015 Ford Edge suddenly and without warning lost all power while driving in the middle lane. The consumer stated the SRS light illuminated. The dealer diagnosed the problem as a faulty engine sensor.

- Hemet, CA, USA

problem #61

Jul 122016

Edge

  • 3,000 miles
Electronic throttle body failure. Vehicle lost all engine power and entered limp mode at 70 mph on highway. Warning lights came on & no notice given. Had to immediately pull over to side of highway. Nearly lost control of vehicle and almost crashed. Dealer stated the electronic throttle body failed and deemed car unfit/unsafe for travel on the road. Left vehicle at Ford dealer to replace throttle body.

- Frederick, MD, USA

problem #60

Oct 062016

Edge 4WD 6-cyl

  • 15,000 miles
I was driving on a back road but I was at an intersection and my car went into limp mode. I got bumped by other drivers and I had to make it to the break down lane. The car completely shutdown it was frightening. Ford said nothing was wrong when there clearly was.

- Merrimack, NH, USA

problem #59

Oct 142016

Edge

  • 8,000 miles
Multiple times the car suddenly lost all power. Engine shuts off, power steering gone and all the warning lights on the dash light up. This has happened on expressways, city streets and country roads, each time impeding the flow of traffic and people don't respond well to me when this happens. I have come very close to being hit by other cars. Each time I have pushed the starter button to shut it off even though it is not running and I wait a few minutes. I then restart the car and it seems to function again, for a while. The dealership wants to play games about this issue, " not doing it for our technician". I see loads of complaints just like mine with nothing being done. Come on, it's recall time, ,,before I, my wife, family or someone suffers serious injury or death because of this known problem with the ebt assembly in the Ford Edge.

- Alliance, OH, USA

problem #58

Oct 082016

Edge

  • 8,000 miles
Engine goes to idle while underway, orange wrench appears on panel, no response from throttle. Happens without warning at any time, high or low speed. Extremely dangerous. I cannot imagine why there has been no recall on this.

- Oldsmar, FL, USA

problem #57

Oct 032016

Edge

  • 21,000 miles
My 2015 Ford Edge suddenly lost power without any warning as I was driving at a slow speed on my residential street. Fortunately I was not in a high-speed traffic area, as this situation is obviously a serious one. The next day I took my car to the dealer and they were aware of this issue happening in Ford vehicles. It was a defective throttle body and they were able to replace it the same day. I am hoping this new one will not pose the same problem. I am also seeing online that this same issue has been occurring in the 2015 Ford Edge, as well as other Ford vehicles in prior model years. I cannot understand why there is not a recall on these vehicles, and if this issue has been out there for several years already, why is there not a permanent fix" the vehicle loses power and either you "limp" off the road with hardly any acceleration, or worse yet...no power whatsoever. How can this not be considered a life threatening situation especially if the semi truck behind you cannot slow down in time when your car decides to turn itself off" or making a turn in a busy intersection... an oncoming vehicle may not be able to avoid crashing into you as you desperately try to restart your vehicle. This is not rocket science. It is clearly a dangerous issue that needs attention. Do the right thing and issue the recall and see to it that this part gets a permanent fix.

- Dearborn Heights, MI, USA

problem #56

Sep 232016

Edge

  • 9,100 miles
Sudden loss of power on a while driving down busy road.

- Powder Springs, GA, USA

problem #55

Sep 212016

Edge

  • 14,000 miles
Vehicle lost power, engine continued to run but would not move. Problem started after stopping at light. Dealership said throttle body problem and reset computer. This has happened on several occasions but it does not store code, so they will not fix it. I have safety concerns about getting vehicle in traffic.

- Selmer, TN, USA

problem #54

Sep 152016

Edge

  • 4,600 miles
I've had my 2015 Ford Edge for only 4 months and with only 4600 miles on my way home from work Sept. 15th going down a two lane road my car lost power without warning I could not accelerate and the wrench and air bag warning lights came on. Thank god I was not on the freeway going 70 miles an hour I was able to coast to safety so I pulled to the side of the road. The vehicle was making a very loud noise. I called Ford road side assistance. When he came out he turned the vehicle off and on and the warning lights came off and the vehicle drove normal. I was able to get home. I decided to take it to the nearest Ford dealer the next morning however they could not help me till Wednesday or Thursday of the following week. I decided to go home and call the dealer where I purchased the vehicle and as I was driving up my driveway it happened again this time I decided to record with my phone the warning lights and the noise it was making. I called the dealer and they told me to bring it in to them right away however I was not about to drive it again knowing it was probably going to do it again. (very scary). Called Ford road side assistance again and it was towed there. I received a called later in the day saying that the throttle bodyneeded to be replaced. Got my car back that afternoon. However, 2 weeks earlier my vehicle was at the dealer because the engine light came on took it in and the catalyst converter was bad he to be replaced. Of course no part available had to wait. My vehicle was in there for 10 days. (they did provide a rental at no charge)

- Houston, TX, USA

problem #53

Sep 102016

Edge

  • 970 miles
I purchased a new 2015 Ford Edge titanium fwd in June 2015. It stalled twice in the 1st month I owned it at a stop light and then a stop sign. Then it didn't stall again until Sep 2016 after exiting I-79 and coming to a stop to turn. On all occasions the engine start button was flashing green and the dash was fully lit up with a notice that full accessory power was available. On all times the engine restarted ok. The dealer could not find any computer fault codes and even put on a flight recorder(black box) but in 2 weeks it didn't stall so I could not set any data by pushing the joy stick. Rather than do nothing I asked if the could perform tsb 15-0123 PCM recalibration with the latest software just to be sure that wasn't a problem that I noticed on other websites and Ford has a record of it. It just now a wait and see if there's any further stalling. There is also a mention that a throttle body could be the problem but Ford doesn't want to do anything until a computer says there is a problem and with what! this could be dangerous. The service dept. Filed an engineering hotline case#307336. Don't know what became of that.

- Carnegie, PA, USA

problem #52

May 232016

Edge

  • 4,500 miles
The contact owns a 2015 Ford Edge. While driving approximately 65 mph in two lane traffic, the vehicle randomly stalled without warning. The contact was able to coast the vehicle over to the side of the road. The vehicle was towed to the dealer where it was determined that this was a known issue by the manufacturer and that the throttle body needed to be replaced. The manufacturer was notified of the failure and provided no solution. The approximate failure mileage was 4,500.

- Sugarland, TX, USA

problem #51

Sep 012016

Edge

  • 6,200 miles
At 6200 miles on a clear warm day of about 95 degrees, at about 40mph on a flat city road, the car lost all power of acceleration, and I had to pull over and come to a complete stop. The engine light and a wrench light appeared on the dash display, and hill start assist unavailable message appeared. I put car into park and shut off engine, waited about 2 minutes, and restarted engine. The engine idled roughly and the accelerator pedal produced no results when pushed. Shut engine off again and waited about 5 minutes and restarted. Accelerator pedal worked normally, and drove off. Wrench light went out and engine light went out after about 20 miles. No accidents were caused as there was enough time to react and travel was on a local street while going straight.

- Fresno, CA, USA

problem #50

Aug 252016

Edge

  • 17,000 miles
4/2016-car engine lost power on highway @ highway speeds down to 15 mph. Wrench icon shows on dashboard. Made way to shoulder, shut off car and 2X attempt restart. Drove to dealership. Replaced throttle body assy. 8-25-2016-issue happened for a 2nd time as above @ highway speeds. This car has the replacement throttle body assy. On freeway again and similar dashboard icons. Car had to be towed to dealership. Service says they replaced throttle body assy w/"updated model" per Ford recommendation.

- Mansfield, TX, USA

problem #49

Aug 312016

Edge

  • 9,500 miles
The contact owns a 2015 Ford Edge. The contact stated that after pulling off from a stop at approximately 10 mph, the vehicle stalled as the hill start not available error message displayed and the check engine warning light illuminated. The vehicle was restarted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 9,500.

- Lincoln Park, NJ, USA

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