The exhaust smoke gets inside the vehicle, since new.

- Whittier, CA, USA

The exhaust smoke gets inside the vehicle, since new.

- Whittier, CA, USA

The driver's power window inexplicably and suddenly fails to operate. As a result, the driver's window will fail to open, close or quit operating leaving the window partially open/close. This problem occurs when the vehicle is in motion or stationary.... anywhere/anytime. During inclement weather, if the window is stuck open or partially open position, it becomes difficult to safely operate the vehicle.

- Manassas, VA, USA

I purchased a certified used Ford Edge 2015 model in July 2016 at this dealership. On 9/10/17 while driving, I had a loss of power and some of the dashboard light lit up. I made to a parking lot, put the car in park and then it worked fine. Then on 10/24/17 while driving to work through an intersection, I lost power again. I coasted through and pulled over. Again, I was able to put the car in park and then it worked. I called gilbert baugh and they said I needed to bring the car in. I took the car to the dealership on 10/28/17. I explained what had happened and ask them to look at the car. Later the guy came to me and said they drove the car and didn't have any problems but they tried to reset the computer and there was a glitch and they can't get the car to crank. They said I would need to leave the vehicle. I left the vehicle and then they called 10/30 and said that the computer was bad and that I would need to replace it, and it wasn't covered under my powertrain warranty. I questioned them on this because the car was drivable when I took it in. I called 11/2/17 and the computer was not in yet. They called on 11/3 and said they received the computer and put it in but that the car was doing the same thing, would not crank. I called them again a few days later and they thought maybe there was a problem with their computer they were using to program and had contacted Ford for assistance. Again, I waited to later be told that new software will need to be written by Ford to solve this problem. It has now been 5 weeks, my car is still in their shop and they are unable to provide me with an estimated time frame for repair. They said they are waiting for Ford. I requested a buyback through Ford, it was denied due to my car having approximately 55,000 miles on it.

- Piedmont, AL, USA

While driving, at times the sensors, L or R side will activate, with nothing close to the vehicle. I have driven out of my driveway, it come on or at an intersection, again with nothing around the car and the screen and bells go off as if something is close. It has been to the Ford dealership twice and of course nothing.

- Clayton, NC, USA

Within the last 6 months my rear gate has closed without any action by me. The first time it happened was 6 months ago. I was loading in the back of my Edge and the rear gate started closing. It closed on my back and would not stop. I noticed it was not going to stop so I ducked real fast to get out of the way. I had a stiff neck for weeks. I went to pick up tile and they were loading it in the back and I noticed the gate starting to close and I yelled at the guy to duck and get out of the way. My wife was putting something in the back and I yelled to her to get out of the way. I have taken the vehicle to 2 dealers and each said no trouble found. This could be dangerous if a little kid was in the back when it was closing on its own since there does not seem to be any safety to stop it. The vehicle was off each time with the gate open each time.

- Hoffman Estates, IL, USA

This vehicle is leaking around the hand grip (drivers side) and leaking in the floor.

- Wedowee, AL, USA

2015 Ford Edge mooonroof glass shattered for no reason at all. It was in the closed position and nothing hit it.

- Novi, MI, USA

Unlike other Ford vehicles, the Edge rear backup system activates only when the vehicle is approaching an object at less than 3 mph or an object is approaching the rear of the vehicle directly. Lateral movement is not detected. Also, stationary objects directly behind the vehicle within the vehicle, S warning zone are not detected unless the vehicle is moving. Within the first week of driving this vehicle, I tried to back up from a parking space. A pedestrian was walking directly behind the right rear of the vehicle. The vehicle started rearward and hit the pedestrian without any audible warning. The pedestrian continued to the right side of the vehicle, gave me a disgusting look and walked away I returned the vehicle to the Ford dealer complaining about the backup system and we tested two other new Edge's. they performed the same way. The owner's manual outlines the same backup procedure as I described above. The dealer explained that this system was new and only on the 2015 and beyond Edge. I think this system is poorly designed compared to other Ford vehicles. I also have a 2016 Explorer with a rear backup system. An audible warning sounds every time something is within the backup zone I.e. standing still, lateral movement, approaching, etc. I would like to see some type of investigation into this matter. Thank you

- Highland, MI, USA

Extensive water damage. Water is leaking into the car from an unknown area causing puddling on the driver side floor. Water can be heard swishing from underneath the car. A notice was sent to dealers to fix the issue before the cars were sold, it appears that they did not fix the issue prior to selling me the car and is now refusing to pay to fix it due to the fact that I am over the warranty period.

- Thousand Oaks, CA, USA

From the date we bought our Ford Edge we have had white particles, dust and dirt coming in from all of the door seals and rear back hatch. The white particles are all through the vehicle. There is a brown dust or dirt on the top of the passenger seat and rear passenger seat and on the head rests for both seats. The dirt and dust makes me cough a lot, ( no one has ever smoked in the car ). it feels like we are inside of a vacuum cleaner disposable bag. We believe none of the seals on any of the doors work properly. When we first got the car, a burning smell was coming from the passenger side of the vehicle. A new exhaust system was put on the car a month after we bought it. That problem with the burning smell went away. We were told by the fourth dealership that we took the vehicle to that all the seals on the doors and back hatch would have to be replaced, but that never came about. So here we sit with all the white dust and dirt. We believe the cabin filters are not working. So the dust and the dirt are also coming in through all of the vents in the vehicle.

- Lansing, MI, USA

On 10-18-2016 our Edge lost all power on a residential street; speed reduced to 2 mph. We drove home; the vehicle was towed to dealership, & the electronic throttle body was repaired. On 11-15-16 the same thing happened, but this time we were in dallas on highway 289 in an interior lane at 55 mph. We slowed to 2 mph, but reached a parking lot. Ford dealer then replaced the throttle body and motor assembly. Ford knows of the throttle issue, and only replaces it after the second malfunction. This policy puts all Edge drivers at risk and should be changed to replace them immediately.

- Sherman, TX, USA

While driving on the freeway the car completely turned off three times. The message which appeared was "hill start unavailable". we had it towed to the dealer. We were told it was the throttle and told that they could not guarantee that it would not happen again.

- North Hollywood, CA, USA

I Ford Edge has a bumping sound on the passagner side. It was a brand new vechile. But it made this noise. Come to find out after it broke down the throttle body and power train. I was told by the dealer that their was a recall by fcc said their was no recall. Fcc would not buy the car back. The dealership did "fix" it but what really is a fix ( a patch) which means it will break down again. The car would not crank or make any noises! it just stopped in a parking spot.

- Wedowee, AL, USA

I encountered a sudden and inexplicable problem with my vehicle that involved the loss of the ability to accelerate... while I was in traffic on a busy road. The gear shift was still in the drive position when the incident occurred requiring me to drift into a driveway/parking lot, narrowly averting an accident. The vehicle stalled without warning while driving 25 mph. After restarting, the vehicle resumed normal operation. The failure recurred on a separate occasion. I googled this problem and it seems a lot of people having the same problem

- Hackettstown, NJ, USA

4 days ago I started my vehicle and put it in drive and it would not move. The engine icon came on and the message said something about "power accessory ", it did not last long enough for me to read it. The same thing happened again today as I was driving in reverse out of a driveway that was on an incline. I lost all power and had no control of the vehicle. It was very scary. Again the power accessory notice flashed. Both times I had to turn the vehicle off and restart and it was fine. I only have 1400 miles on this vehicle and bought it with 600 miles on it about a month ago. This is crazy.

- Saukville, WI, USA

The vehicle was parked, I opened the shade to the vista roof to find the large panel cracked in several locations for no apparent reason. There was no point of impact, the vehicle had not been in a hail storm, etc. We were concerned it would shatter, we were not at home at the time this was discovered, we drove directly to the Ford dealership, they stated it would be covered under the standard warranty but it would need to be ordered. We covered the glass with carpet mastic to prevent shattering until a repair could be done.

- Loveland, CO, USA

Door ajar light remains on even though the door is closed. This is dangerous because the lights in the car also remain on at night for several minutes while driving (at night it can be difficult to see out of the vehicle).

- Philadelphia, PA, USA

The door seals are not working. We have white particles and road dirt inside of the vehicle since the day we started driving it. We are getting headaches and coughing a lot if we are in the vehicle for more than a few minutes.

- Lansing, MI, USA

Ford Edge shut down while driving on highway. Message on dashboard appeared with this warning: Full accessory active. It has happened a few times this month. This could be tragic!

- Denver, NC, USA