10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
20,066 miles

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« Read the previous 20 complaints

problem #15

Aug 052016

Edge

  • 7,048 miles
I Ford Edge has a bumping sound on the passagner side. It was a brand new vechile. But it made this noise. Come to find out after it broke down the throttle body and power train. I was told by the dealer that their was a recall by fcc said their was no recall. Fcc would not buy the car back. The dealership did "fix" it but what really is a fix ( a patch) which means it will break down again. The car would not crank or make any noises! it just stopped in a parking spot.

- Wedowee, AL, USA

problem #14

Aug 052016

Edge

  • 13,000 miles
I encountered a sudden and inexplicable problem with my vehicle that involved the loss of the ability to accelerate... while I was in traffic on a busy road. The gear shift was still in the drive position when the incident occurred requiring me to drift into a driveway/parking lot, narrowly averting an accident. The vehicle stalled without warning while driving 25 mph. After restarting, the vehicle resumed normal operation. The failure recurred on a separate occasion. I googled this problem and it seems a lot of people having the same problem

- Hackettstown, NJ, USA

problem #13

Jul 222016

Edge

  • miles
4 days ago I started my vehicle and put it in drive and it would not move. The engine icon came on and the message said something about "power accessory ", it did not last long enough for me to read it. The same thing happened again today as I was driving in reverse out of a driveway that was on an incline. I lost all power and had no control of the vehicle. It was very scary. Again the power accessory notice flashed. Both times I had to turn the vehicle off and restart and it was fine. I only have 1400 miles on this vehicle and bought it with 600 miles on it about a month ago. This is crazy.

- Saukville, WI, USA

problem #12

Jun 252016

Edge

  • 16,500 miles
The vehicle was parked, I opened the shade to the vista roof to find the large panel cracked in several locations for no apparent reason. There was no point of impact, the vehicle had not been in a hail storm, etc. We were concerned it would shatter, we were not at home at the time this was discovered, we drove directly to the Ford dealership, they stated it would be covered under the standard warranty but it would need to be ordered. We covered the glass with carpet mastic to prevent shattering until a repair could be done.

- Loveland, CO, USA

problem #11

Sep 012015

Edge

  • 10,000 miles
Door ajar light remains on even though the door is closed. This is dangerous because the lights in the car also remain on at night for several minutes while driving (at night it can be difficult to see out of the vehicle).

- Philadelphia, PA, USA

problem #10

Feb 292016

Edge

  • 50 miles
The door seals are not working. We have white particles and road dirt inside of the vehicle since the day we started driving it. We are getting headaches and coughing a lot if we are in the vehicle for more than a few minutes.

- Lansing, MI, USA

problem #9

Jun 012016

Edge

  • miles
Ford Edge shut down while driving on highway. Message on dashboard appeared with this warning: Full accessory active. It has happened a few times this month. This could be tragic!

- Denver, NC, USA

problem #8

Feb 052016

Edge

  • 944 miles
2015 Edge sport. Without warning car stalled with warning "full accessory power active" was stalled in very busy street on which many accidents occur. Got car started again stalled again with same warning had to be towed to dealer. Looked on internet as well as this site and saw same thing happening to others hopefully no one has to die before Ford fixes this.

- Washington, DC, USA

problem #7

Feb 042016

Edge

  • 1,000 miles
While driving my brand new Ford Edge the "full accessory power active" warning indicator light came on and the car shut down. This has happened twice since I bought the car. Has been in the shop for 4 days and no one can tell me what is wrong. Both times the car has shut down, I am able to drift off to the side of the road, put it in park and restart it and drive as normal. I am scared to drive the car for fear of it stalling mid intersection or while I am pulling out in traffic.

- Tequesta, FL, USA

problem #6

Jan 042016

Edge

  • 3,216 miles
Vehicle sold in August 2015 without recall issue-15B21 water seeping through the A-pillar areas being addressed prior to sale of vehicle. Ford released this notification to dealerships in June 2015 that the issue must be correct prior to sale. The service issue of 15B21 was not repaired and nor was I notified by the manufacturer or the dealership where the vehicle was purchased. The beginning stages of the water damaged caused by this issue are: Remote start failing to operate, right headlight, remote unlock and powered drivers seats intermittently working, smell of mildew and soaked floor carpets, also frost appearing inside every window of the vehicle.

- Bensalem, PA, USA

problem #5

Jan 042016

Edge

  • 3,041 miles
On January 4, 2016 the vehicle entered a safe mode in the middle of traffic. Without notice, while in motion and in the middle of traffic, the vehicle shut down; deployed the emergency brakes; and attempted to dial 911. It nearly caused an accident in the middle of a busy intersection. We promptly took the vehicle to the dealership, where they said the issue could not be replicated. The regional representative at Ford customer service stated that if the issue could not be replicated Ford would not be able to do anything else. The vehicle is brand new, with around 3000 miles. We are concerned about the vehicle and Ford's unwillingness to address the issue.

- Indian Land, SC, USA

problem #4

Jun 032015

Edge

  • 800 miles
The 2015 Ford Edge (V6, AWD) I have, has a motion-sensored tailgate that opens and closes with the wave of your foot underneath the rear bumper. While loading groceries and leaning into vehicle, the tailgate has randomly started to close on me. The first time it hit me in the head and continued to close, even though my body was still "leaning inside" the trunk area. There is not a sensor to detect that a person is still there and continued to close on me. I had to quickly Dodge out of the way to avoid the tailgate coming down on me. This has happened twice to me and once to my husband. Every occurence involved loading groceries. I have reported this to the dealership where I bought the vehicle and have an appointment to take it in for them to inspect. I told the service manager that this is a real safety issue as it could definitely hurt a child and/or adult when it occurs.

- Mason, IL, USA

problem #3

Jul 192015

Edge

  • 457 miles
When making a right hand turn after making a full stop the vehicle literally stopped. I could not give the car the gas, it would not move. I luckily - pulled over, put the vehicle in park and restarted it. This is scary and I need to know why this is happening.I have had it 10 days and there is 457 miles on it. I just looked up similar complaints about the throttle body and Ford. This needs an investigation and recall as I see it.

- Der By, CT, USA

problem #2

Jun 212015

Edge

  • 3,000 miles
The car leaks water when it rains. There were puddles of water on the floor... the complete crumple zone was filled with water pushing up through the padding and carpet. Ford failed to put a necessary seal between the door and the front fender. In addition to the interior damages to the car, I am worried of the structure integrity of the crumple zone and frame caused by water sitting in the car for months.

- Beaver Falls, PA, USA

problem #1

May 052015

Edge

  • 1,009 miles
Right rear child lock failed. My 3 year old was able to open the door and once he opened it the door became jammed and would no longer close. Roadside assistance was called. Very upset about incident because if my speed would have been faster and an older child would have opened it there could have been injuries.

- Montebello, CA, USA