10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 21,662 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving my brand new Ford Edge the "full accessory power active" warning indicator light came on and the car shut down. This has happened twice since I bought the car. Has been in the shop for 4 days and no one can tell me what is wrong. Both times the car has shut down, I am able to drift off to the side of the road, put it in park and restart it and drive as normal. I am scared to drive the car for fear of it stalling mid intersection or while I am pulling out in traffic.
- Tequesta, FL, USA
Vehicle sold in August 2015 without recall issue-15B21 water seeping through the A-pillar areas being addressed prior to sale of vehicle. Ford released this notification to dealerships in June 2015 that the issue must be correct prior to sale. The service issue of 15B21 was not repaired and nor was I notified by the manufacturer or the dealership where the vehicle was purchased. The beginning stages of the water damaged caused by this issue are: Remote start failing to operate, right headlight, remote unlock and powered drivers seats intermittently working, smell of mildew and soaked floor carpets, also frost appearing inside every window of the vehicle.
- Bensalem, PA, USA
On January 4, 2016 the vehicle entered a safe mode in the middle of traffic. Without notice, while in motion and in the middle of traffic, the vehicle shut down; deployed the emergency brakes; and attempted to dial 911. It nearly caused an accident in the middle of a busy intersection. We promptly took the vehicle to the dealership, where they said the issue could not be replicated. The regional representative at Ford customer service stated that if the issue could not be replicated Ford would not be able to do anything else. The vehicle is brand new, with around 3000 miles. We are concerned about the vehicle and Ford's unwillingness to address the issue.
- Indian Land, SC, USA
The 2015 Ford Edge (V6, AWD) I have, has a motion-sensored tailgate that opens and closes with the wave of your foot underneath the rear bumper. While loading groceries and leaning into vehicle, the tailgate has randomly started to close on me. The first time it hit me in the head and continued to close, even though my body was still "leaning inside" the trunk area. There is not a sensor to detect that a person is still there and continued to close on me. I had to quickly Dodge out of the way to avoid the tailgate coming down on me. This has happened twice to me and once to my husband. Every occurence involved loading groceries. I have reported this to the dealership where I bought the vehicle and have an appointment to take it in for them to inspect. I told the service manager that this is a real safety issue as it could definitely hurt a child and/or adult when it occurs.
- Mason, IL, USA
When making a right hand turn after making a full stop the vehicle literally stopped. I could not give the car the gas, it would not move. I luckily - pulled over, put the vehicle in park and restarted it. This is scary and I need to know why this is happening.I have had it 10 days and there is 457 miles on it. I just looked up similar complaints about the throttle body and Ford. This needs an investigation and recall as I see it.
- Der By, CT, USA
The car leaks water when it rains. There were puddles of water on the floor... the complete crumple zone was filled with water pushing up through the padding and carpet. Ford failed to put a necessary seal between the door and the front fender. In addition to the interior damages to the car, I am worried of the structure integrity of the crumple zone and frame caused by water sitting in the car for months.
- Beaver Falls, PA, USA
Right rear child lock failed. My 3 year old was able to open the door and once he opened it the door became jammed and would no longer close. Roadside assistance was called. Very upset about incident because if my speed would have been faster and an older child would have opened it there could have been injuries.
- Montebello, CA, USA
- Washington, DC, USA