10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
29,817 miles

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« Read the previous 20 complaints

problem #214

Jul 052024

Edge

  • 70,000 miles
The contact owns a 2016 Ford Edge. The contact stated while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact diagnosed the vehicle and determined that the spark plugs had failed and needed to be replaced. The spark plugs were replaced but the failure reoccurred. The vehicle was then taken to a local dealer where it was diagnosed and determined that there was coolant intrusion in cylinders #1, #2, #3, and #4, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

- North Branch, MI, USA

problem #213

Jul 102024

Edge

  • 70,000 miles
The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was started on several occasions, there was a chugging sound coming from the vehicle and the vehicle was shaking for approximately 30 seconds. On three other occasions, while driving at various speeds, the " Engine Hot" message appeared and disappeared. Additionally, the check engine warning light illuminated sporadically. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #3 and the thermostat needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to another independent mechanic where the contact was informed that cylinder #3 needed to be replaced again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

- Lorain, OH, USA

problem #212

Mar 292024

Edge

  • miles
Check engine came on for cylinder 1 misfire. Replaced all spark plugs and ignition coils. Check engine came on again for same problem. Was diagnosed with internal engine problem by independent mechanic. Took to Ford dealer which confirmed coolant intrusion in cylinder 1. They are saying it-??s a design defect and it needs a new engine block, but will not cover any of the cost.

- Arlington, TX, USA

problem #211

Jul 182024

Edge

  • 69,000 miles
The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

- Sioux Falls, SD, USA

problem #210

Jul 082024

Edge

  • miles
Total engine failure due to coolant intrusion

- Gansevoort, NY, USA

problem #209

Jun 202024

Edge

  • miles
No warning lights before or after the problem occurred. Driving about 25mph with traffic heard loud noise like something broke then sounded like plastic was dragging, the engine was a lot louder. I got it off traffic and pulled over. Nothing under the car. No warning or engine lights came on. Dealer told me it was a fly wheel on 6/26 and covered under warranty. Said it would take 2 weeks to repair (July 5). I kept calling for status on my car with no call back from the service manager. I finally had to complain (although I was afraid to since they had my car), and they called on 7/12 said it's not the fly wheel like they thought, they said I need a whole new transmission. They don't know what cause it but maybe something broke inside the transmission caused damage to it. $7600 cost to replace it. Not covered under warranty. We contacted another mechanic who says it's probably the torque something (arm?) that broke. I paid what to me is a lot of money for the car. It also needed a completely new engine at 44k miles which was covered under warranty. For the amount of money I paid for the car it's crazy I have to shell out $7600 more.

- Pleasant Hill, CA, USA

problem #208

Jul 012024

Edge

  • miles
Ford recalled cars with same problem with the 2.0 engine but did not recall on edge which has the problem of coolent sepping into cylinders, engine light came

- Secane, PA, USA

problem #207

May 232024

Edge

  • miles
I have a 2016 Ford EdgeTitanium with a 2.0 EcoBoost with 63,000 miles on it. In May of 2024 my check engine light came on. Verified coolant intrusion into cylinder 1 causing engine failure. Mileage on the car does not warrant an engine replacement. When Ford was contacted, both the original dealership and manufacturer, they took no fault in the matter. I was told there was a possibility of an engine fire if left as it was. I had to pay $9469.44 for a new engine! Many forums show this same issue happening with the same year/make/model. Ford should be held accountable for a known defect in the block that was not corrected through a recall.

- Reno, NV, USA

problem #206

Aug 012023

Edge

  • miles
check engine light came on, when assessed I was told it was a cylinder 3 misfire. Car began overheating while driving down the highway. Took it to a shop who performed block test > found combustion gases in cooling system caused by blown head gasket > replaced head gasket, timing chains & sprockets. After head gasket was replaced there was white smoke & misfire at cold start up - (been this almost ever since we replaced the head gasket). Shop then tested cooling system for combustion gases > found head gasket leaking due to cracking block at gasket surface > replaced complete engine assembly.

- Berryville, AR, USA

problem #205

Jun 262024

Edge

  • miles
At 83,000 miles the car exhibited a P0301 check engine light for a misfire. Several troubleshooting steps were taken including new spark plugs, swapped ignition coils and then troublehooting shifted to checking for the known coolant intrusion issue. TSB 22-2229 was followed and after pressurizing the coolant system to 21 psi and inserting an endoscope visual confirmation of coolant leaking into the cylinder from the head gasket was discovered. This is a known issue to Ford that they have not acknowledged other than a TSB which advises to replacing replace the long block. We are going this route to the quote of $8,818.15. Due to Ford's change in coolant passage design they have created an engine with known issues that they are failing to warranty.

- Seattle, WA, USA

problem #204

Apr 192024

Edge

  • miles
Engine block is cracked in which it is leaking antifreeze into the cylinders had a technician to look at the engine

- Jenkins, KY, USA

problem #203

Jun 062024

Edge

  • miles
Head gasket problem, so im told by mechanic that i need new gasket. The antifrezze is mixing with oil, 2016 ford edge is known to have these problems, 51000 miles on car. Called ford and they cannot do anything, out of warrenty. Case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mt Vernon, NY, USA

problem #202

Jun 032024

Edge

  • 142,000 miles
The contact owns a 2016 Ford Edge. The contact stated that after an oil change, the check engine warning light illuminated while driving 50 MPH. The vehicle was taken to an independent mechanic where a diagnostic test showed that the Evaporative Emissions System was defective and needed to be replaced. The dealer was notified of the failure and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 142,000.

- Hudson, NH, USA

problem #201

May 202024

Edge

  • 74,000 miles
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming from the tailpipe. The vehicle was taken to the dealer and diagnosed with a blown. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 74,000. Parts distribution disconnect.

- Nashville, TN, USA

problem #200

May 192024

Edge

  • miles
Known factory defect that Ford refuses to correct. Coolant is leaking into the gasket and causing engine failure. Mechanic said it would cost $6k to fix. Mileage on the car does not warrant an engine replacement at 89K miles. When Ford was contacted, both the original dealership and manufacturer, they took no fault in the matter. Many forums show this same issue happening with the same year/make/model. Ford should be held accountable for a known defect that was not corrected through a recall.

- Whitehall, PA, USA

problem #199

May 172024

Edge

  • miles
Bad design of the engine. Coolant leaks into cylinders. The manufacturer knows this is a design defect. Reference, TSB 22-2229 from Ford and NHTSA ID: 10214126

- Troy, MI, USA

problem #198

Apr 082024

Edge

  • miles
Three weeks ago my engine light came on. Took it in to Ford Services in Woodland Hills, California where they found a that there was a coolant intrusion in the engine. They proceeded to explain that this is a known issue with the type of engine due to a manufacturer defect. They were able to see that indeed this was the issue with my vehicle. But my VIN was not under the recall that is in place for other vehicles with the same engine defect. I called Ford and they said they could do nothing about it. They directed me here to make a complaint.

- Canoga Park, CA, USA

problem #197

Apr 112024

Edge

  • miles
Issues started with check engine light with PO302 Cylinder Misfire code and rough engine starts. After having it looked at and doing a tune up, a week later there was no heat, the coolant warning light went on and temperature gauge was fluctuating while on the highway and had to pull off. Diagnosis by independent service center was the coolant leaking into the cylinder due to defective engine block casting. Researched Technical Service Bulletin 19-2208 and found this to be a common flaw. The fix is a new engine to cost more than $5,000. Vehicle has 80,000 miles. Ford offering no help due to it being out of warranty with no extended warranty.

- Allenton, MI, USA

problem #196

Apr 052024

Edge

  • miles
Getting a code of misfire on cylinder one and it-??s got antifreeze on top of the cylinders blowing white steam out of the tail pipes

- Jenkins , KY, USA

problem #195

Apr 192024

Edge

  • 94,000 miles
The contact owns a 2016 Ford Edge. The contact stated while driving 65 MPH, the contact noticed white smoke coming from the tailpipe. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the dealer where it was diagnosed that coolant had intruded into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 94,000.

- Jefferson City, MO, USA

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