My 2016 Ford Edge has 95,000 miles on it and I have only owned it since Spring of this year. Out of nowhere, I start having an antifreeze leak, and notice it is coming from my water pump, and my mechanic says it is going to cost $2000 plus dollars to fix it. I called several other repair places and they won-??t even do the repair because it-??s such a big/expensive job. I have researched about the class action lawsuit about this particular problem in my exact model with the 3.5L motor. If my Dad had not of noticed the leak, it would have completely ruined my motor driving it around much longer. I am struggling financially after having serious health problems this summer, and I simply can-??t afford to pay for this repair. I can-??t even get approved for any more loans or credit cards, because I am in so much debt. I want to know what can be done about this, as this is way too much financial stress for me to have to deal with. At the very least, Ford should compensate me and take care of the repair costs.

- Leitchfield, KY, USA

This is a follow-up to my previous NHTSA complaint ?11689215.?regarding the flexplate failure on my 2016 Ford Edge (VIN: [XXX] ). This is a follow-up to my previous NHTSA complaint regarding the flexplate failure on my 2016 Ford Edge (VIN [XXX] ). Ford opened case XXX but closed it without any resolution, even though my vehicle remains undrivable. A new case CXH-XXX 1 was later created under Customer Satisfaction Program 22N12 for the same defect. My car is still at AutoNation Ford Bellevue (WA); the dealer confirms no repair authorization or contact from Ford Corporate. This defect causes a rattling noise, flexplate cracking, and sudden loss of power while driving-?"a clear safety hazard. Ford continues to deny repair based on mileage limits in the CSP, although this is a known safety-related defect. I am requesting NHTSA to review Ford-??s handling of CSP 22N12 and require Ford to treat this as a full safety recall without mileage restrictions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bellevue, WA, USA

Engine coolant issue, known problem for this model year of ford edge. Total engine failure at less than 60k miles. Engine light would come on and go off. Mild hesitation at start up. Went to leave one day and found vehicle would no longer start. Towed away and diagnosed with complete engine failure and coolant intrusion. Called Ford and was informed that while there was a service bulletin that directly acknowledged that these faulty engines are UNSAFE AS IS, they are not issuing any assistance to anyone who has an affected engine. This engine failure occurred apprx one week after visiting a Ford Dealership where they did routine recall work. We asked about our check engine light and because the light was not on while at ford they could not complete a check of the engine. During the other routine checks they did, they also claimed to have inspected the battery which at the time had terminal covers that were visibly overflowing with corrosion! We were not informed of this issue either. Cost to repair is about 10-14k, the value of the vehicle.

- Portland, OR, USA

The coolant is leaking into the engine area. Causing repeated coil failures and misfire and i assume damage to engine. I believe engine block needs to repaired or replaced. Also, during both dry and especially slippery/wet conditions... my vehicle is veering to both sides on its own while driving.my hands are on wheel going straight and it just drifts, slips and slides. Afraid I'm going to crash. No warning lights. Might be esc and or abs systems. It seems these are known issues for this year make and model but these recalls and warnings for some reason are not attached to my VIN. I need them attached to my VIN so that I can take to Ford dealership for repair before these system failures kill me.

- Chicago, IL, USA

Coolant leaks into engine. Also leaks into spark plugs causing spark plug misfire. Engine block cracked. Only at 66k miles

- Salem, OR, USA

Check engine light came on. A friend of mine said she saw smoke from my rear exhaust. Ran codes came back as a misfire. Spark plugs; the cold idle had become a little rough. I was driving home from work 2 1/2 weeks ago and had to stop because a warning came across my screen about hot coolant or engine in red with exclamation marks.My daughters boyfriend came out where I stopped and changed my thermostat because one of the hoses was hot and one not showing it was stuck closed. I asked him to do my spark plugs at a later date. I took the car to Byerly Ford for a coolant flush because I realized I should have used the same coolant. I asked for spark plugs. They couldn't fit it in that day because I scheduled online. He asked if I could leave it overnight. I couldn't. I was then told it may be this bigger known problem if residue under spark plugs come back. He also asked if I had been topping fluid. I told him no. Last Friday night the bf changed my plugs. Residue under # 3. He asked why my coolant looked brown. He opened the cap and saw the coolant was low but good color and the container was stained. I bought the correct coolant. I called Monday morning to see if I could get it in that day. I was sent to voicemail of who is in charge of Engine work.I left a brief message as was requested. I haven't received a call back. Tuesday night (last night) after opening the cap to checking my coolant level and the level rose a bit; my car wouldn't start. I came across TSB#22-2229 which states safety concerns. This includes my cars year, make, model and engine type. I read of a class action lawsuit and recall, but when I look up my vehicles recalls this problem is not listed. I will be calling Byerly shortly to discuss me having my car towed up there for definitive diagnosis. My 2016 Edge has 90016.5 miles. I got new brake pads very recently as well as my the works oil change (no issues)and tires are newish.I have cared for this car with the expectation of twice the milage.

- Louisville , KY, USA

I was having issues with my car starting. Once I got it started a large cloud of white smoke rolled out of the exhaust. As I drove it the overheat warning came on. I took it in to a shop. I was advised that a coolant intrusion into the engine cylinders, particularly with EcoBoost engines. This issue stems from a design flaw in the open deck engine block, which can lead to misfires, white smoke, and ultimately engine failure1. Ford issued TSB 22-2229 addressing this issue, My car has 116,102 miles on it. Upon doing some research, there have been thousands of the same model of engines that have been reported as having this issue, yet Ford has not recalled the engine. I am now have to shell out over $10,000 to fix an engine that Ford is aware is defective yet not doing anything about it.

- Lawson, MO, USA

The engine needs to be replaced due to coolant intrusion. This issue had no initial warning, and the car suddenly had issues accelerating and when I looked under the hood at home was low on coolant. I refilled it. Next morning an engine light came on for misfire in cylinder #3. I had an engine coil and the spark plugs replaced and it seemed fine for about a week before everything resumed happening again. Was then told the head gasket. My mechanic said to take it to ford for coolant intrusion & that this was a known issue with their engines. I feel this should be a recall, this is not safe. Ford has today confirmed I need a new long block due to coolant intrusion. Not only is this issue unsafe, but it-??s very costly to fix. I-??ve already spent $400 on this, and now I-??m going to have to spend several thousand on a new engine for a car I-??ve only owned for 20k miles.

- Casco, ME, USA

Check engine light revealed code P0302. This is due to coolant intrusion into cylinder 2 (confirmed by Ford dealership) due to faulty open deck coolant design by Ford. TSB 22-2229 was issued by Ford on 09 June 2022 concerning ecoboost engines exhibiting codes, similar to mine, as a coolant intrusion. The only fix is a long block replacement. My dealership service department diagnosed ($170) and requested financial assistance on my behalf to Ford, but was rejected in totality. This is a Ford design flaw that causes this coolant leak and the only fix is a complete engine replacement. If the engine fails before the manufacturer warranty of 5/60k, then Ford will pick up the tab. If the vehicle is bought used (in my case), and goes past 60k miles, then Ford will recuse themselves from any liability.

- Valley View, TX, USA

I bought my 2016 Ford Edge on May 30, 2025. Six weeks later it started with engine light coming on with code P0304, misfire in cylinder 4. Than white smoke from exhaust only at first morning startup. Took to Ford Dealership Mechanic only to be told I needed a new long block in engine due to coolant leak. Price $9000

- Henderson, KY, USA

The contact owns a 2016 Ford Edge. The contact stated while his wife was driving 35 MPH, the check engine warning light was illuminated. Upon inspecting the vehicle, the contact noticed that the coolant reservoir was empty. The vehicle was taken to dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to provide a refund after the contact had paid for the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.

- Sterling Heights, MI, USA

My coolant was leaking into one of the cylinders, which causes engine failure. I had to replace my long block. My car had lost power, I couldn-??t make it up hills. My engine could have started on fire as well.

- Arena, WI, USA

Coolant is being leaked into the #2 cylinder causing the car to misfire. Coolant isn't a lubricant and it causes wear in the cylinder. Also causes a misfire like water in your gas. I have a car that 98% of that this type of car works correctly but the broken 2% will cost $8000 due to the block needing replaced. Ford knows that this is an issue that goes back 5 or 6 years, but yet has not made a recall nor gives any program to be fixed.

- Fairborn, OH, USA

The engine block is leaking coolant into piston cylinder #4. This caused misfires resulting in reduced power when needed causing a few close call accidents. The loss of coolant could have also cause the engine to overheat and catch fire due to the loss of coolant. Yes, the check engine light came on in early March 2025 so I took it to Advanced auto and O'Reilly's for for diagnoses at first, both advised to replace spark plugs and wires. Since plugs and wires were new, I took my 2016 Ford Edge 2.0L ecoboost to my local dealership. Yes, the local ford dealership diagnosed the problem as coolant leaking into cylinder #4 with the fix as being an engine replacement.

- Prairieville, LA, USA

While driving through a small town +-500 miles from my home the 2016 Edge lost power with no warning. I barely got to a gas station for help. No fluid leaks, no smoke, no check engine light prior to fail. Was running great until it didn-??t run anymore. Police checked on me and noted my back end was sticking out into the street a bit, couldn-??t move it. Had it towed, got a hotel room due to how far away from home this happened. All local mechanics were booked 2+ weeks out but this one ran diagnostics sooner and suggested engine replacement. Had it towed to closest Ford dealer for 2nd opinion. They suggested same. I had serious (couldn-??t start completely dead several times, no prior warnings) and not so serious (radio, seat, door) electrical problems earlier in ownership where Ford engineer came across state to recalibrate. I don-??t have documentation on this but I think it took him like 4 hours at Ford Seelye Kalamazoo but it should be in vehicle history. With these two MAJOR exceptions (and no warnings) my Edge ran great. I feel we took great care of it, has zero rust, just over 81k miles and bought it new just over 8 years ago (as of this writing). Just replaced tires, rims, brakes within this year. Filled my gas tank full just before fail. We were told it would cost $2400 to tow it back home. Called Ford road assist for suggestions and relief and they stated that since it-??s over 8 years and 80,000 miles they offer nothing. Bought it new on 6/30/17 and engine failed on 6/18/25 (just under 2 weeks of 8 years) and 1,336 miles over of any responsibility on Ford Motor Company. There should be a Ford customer service case number.

- Kalamazoo, MI, USA

ALL Ford Edge vehicles that have the 2.0L engine where the probability of coolant leaking into the cylinders destroying engine and transmission because of the block design should be recalled. Every day I stress over when mine will suddenly leave me stranded or cause an accident or leave me with a major repair bill regardless of how well I do maintenance! My car jerks between 2nd and 3rd or between 20 to 30 mph, and then smooths out which is making me fear that the torque converter is going out! I-??m not the ONLY one living in fear of being a victim of Ford-??s bad block design that is costing consumers thousands of dollars to repair or replace!

- Bradenton, FL, USA

My car was having issues and still is having issues starting after refueling. After putting fuel in the vehicle my car stalls out. I restart the car I have to give it gas before hurrying up and putting it in drive just to keep the car on. Due to a potential internal leak in the canister purge valve this can cause excessive vacuum in the fuel tank and can potentially lead to a crack in the tank, which can lead to a fuel leak and or fire. The check engine light came on reading one code. And because I'm unable to afford to have it repaired because of how expensive it is, I now have three codes coming off the check engine light. I smell fuel when I turn my car off or I'm running I'm running low on gas. My VSA light has also been on during all of this as well. I would gladly bring the vehicle to anyone to get it completely diagnosed by any professional of your choice.

- Cincinnati, OH, USA

The vehicle started shaking and vibrating violently at 70mph on the highway followed by a loud pop. At this time a warning light appeared on the dash. I could barely control the vehicle during this incident and could have lost control at high speed. This endangered the occupants of my car as well as everyone else on the road. I had just taken the vehicle in for service several weeks prior and was told it was in great working condition. I was able to drive the vehicle to a certified Ford dealership who diagnosed the issue as a common problem within this particular Ford engine. He showed me the Technical Service Bulletin (19-2243) that Ford released internally showing they were aware of the problem but never recalled the affected vehicles. The dealership confirmed that the only fix is replacing all cylinder heads or the entire engine.

- Lehi, UT, USA

My cars check engine light came on, went to autozone and they diagnosed it as a coil 3 needed to be replaced, ordered the coil and replaced, but light was still illuminated, got the same part and replaced it again, however check engine light remained on, took car to dealership where we were told I needed a new engine due to coolant leak and sludge build up, did not have the money to replace. This happened at approximately 126,000 miles

- Indianapolis , IN, USA

While driving, the engine was shaking the car very badly to the point where it was unsafe to drive-?"the engine light also started flashing. We had it towed to a shop and they discovered a crack in the engine causing coolant to leak into one of the cylinders, causing misfire. Even after refilling the coolant, the engine had this issue. They deemed it an internal engine issue requiring complete replacement.

- Bothell, WA, USA