The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. There was white smoke emerging from the exhaust. The contact stated that the engine was making a whining sound. The vehicle was taken to an independent mechanic and the contact was informed there was coolant in the cylinder. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 104,000.

- Waterford, MI, USA

The contact owns a 2016 Ford Edge. The contact stated while driving 70 MPH and depressing the accelerator pedal, the vehicle started to shudder and shake with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic who inspected the vehicle and determined that the coolant level was extremely low. The contact stated that the coolant level was topped off however, the failure persisted. The contact took the vehicle to the local dealer who diagnosed the failure as a coolant leak entering the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

- Saint Robert, MO, USA