While driving on the interstate in evening rush hour traffic, the traffic became "stop and go" traffic. I applied the brakes and to much my surprise the pedal went from firm to a bleed off condition. I was unable to pull over so I began driving the vehicle then shifting to neutral and pumping the brake in order to stop. This condition continued until my brake fluid low warning came on. I eventually made it to a Quick Trip and was able to look under the hood and the underside of the car did not see anything dripping. I purchased some brake fluid and used all of it to fill the reservoir, as it appeared that the system was dry and no more fluid was available to leak out. My daughter met me at the Quick Trip and I had her follow me another 9 miles to drop off a Foster Dog and then home. When we stopped to drop off the dog she noticed a small area at my passenger rear tire that was dripping. I inspected it and confirmed that it was brake fluid. She continued to follow me home and she noted that when I put on my brakes before pulling onto the service road that it was "raining fluid" from the passenger rear tire area. When I got it to the house I put the car up on jacks, removed the tire and found the hydraulic hose, that supplies the brake calliper, had an area that was ruptured.

- Fate, TX, USA

On 2-17-23, the right rear brake hose ruptured. The brake pedal sunk almost to the floor and two different brake warning lights came on. The brake fluid reservoir had no visible fluid in it and I saw fluid on the right rear tire. That day I took the vehicle to a dealership in Beaverton, OR without accident or injury. In September 2020 both front flexible brake hoses were replaced due to Recall 20S42/NHTSA Recall 20V-469. If, as I suspect the rear brake hoses are made by the same manufacturer as the front hoses it seems logical that the rear hose rupture is also a factory defect that likely should be recalled. So far 3 out of 4 of the brake hoses have been replaced- the front two under NHTSA safety recall for fear of rupture and the right rear for actual dangerous rupture. I am extremely worried about the potential untimely and dangerous rupture of the left rear brake hose. On 4-26-20, I purchased a Ford PremiumCARE extended warranty that is in effect for this vehicle, but so far Ford refuses to cover the right or left rear brake hose under warranty. I have filed a complaint with the Better Business Bureau Arbitration Program for Ford over this matter (Attached).

- Portland, OR, USA

While my wife was driving this vehicle at highway speeds she attempted to brake and realized she had little stopping ability. She managed to slowly get the vehicle to our home without having to be towed. I then inspected the vehicle and after taking off the drivers side rear wheel realized the brake line at the caliper had burst and allowed the brake fluid to drain out. Keeping in mind there was a recall on the front brake lines which we had repaired-I was hopeful FORD would also repair this brake line. After contacting the dealership was told no recall had been issued for this problem and I would have to have it repaired myself. Luckily my wife or someone else wasn-??t seriously injured throughout this incident. I have taken a picture of the brake line for review and have a copy of the repair bill and the cost of the brake line.

- Shawnee, KS, USA

front driver side Brake hose went out. got it fixed at the ford dealership. a couple months later my front passenger side brake hose went out. got it fixed at the ford dealership, but this time the dealership told me my master cylinder was bad and I needed to get that fixed too. ford finally acknowledged the problem, but it took them a year to actually fix it. a year after they acknowledged the recall and actually fixed it a couple months later my rear brake hose went out. however ford dealership refused to fix the rear brake hose, the dealership said the rear brake hoses were not included in the recall (only the front brake hoses).

- Cordova, TN, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH and attempting to make a turn, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The message "Brake Fluid Reservoir Low" was displayed. The contact continued driving in the straightforward lane. The contact engaged the electronic parking brake and the vehicle stopped. The contact was able to continue driving to his residence at a slow speed. The contact then noticed that there was no brake fluid in the brake fluid reservoir. The local dealer was contacted and informed the contact that parts for recall repair were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,534. Parts distribution disconnect.

- Acworth, GA, USA

I have 2 manufacture RECALLS-??-??-??. -1st recall is very recent -??NHTSA Safety Recall 22V413-??-??-??.waiting on Ford to distribute the parts to dealerships. -2nd recall is from 2020 -??Front Brake Flexible Hose Leaks-??-??-??-??I-??ve contacted 4 local Ford Dealers in the Jackson area, TN-??-??.and NO ONE HAS THE BREAK HOSES. ITS BEEN 2 years!-??!-??! I-??ll be seeking legal advice-??.I-??m in fear of driving my car-??. My neighbor who has the same model car had BOTH Brake Hoses break while she was driving. She literally had no brakes while in traffic. Can you help me??

- Medon, WA, USA

Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic and the battery was replaced. Finally, the car's body/wheels appeared to be shaking when driving and the engine light appeared again. Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak. The car is driveable but unsafe and requires expensive engine replacement. After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.

- Fuquay Varina, NC, USA

Bought this car used. Never received recall letter. Wife was driving car stepped on brake. Pedal went to the floor and car stopped slowly. Dealer and Ford Corp both said they would replace both front brake hoses but parts would take up to two weeks to get. They said I am not entitled to a loaner car or towing of the vehicle because the recall letter stated that the hoses could leak not that it could break. They also said that NHTSA stated in the letter that it was not unsafe to drive the car. Really, a brake issue is not unsafe. I think they are splitting hairs to avoid the costs involved.

- St Augustine, FL, USA

Brake pedal went to floor, had car taken to repair shop, was explained that battery acid leaked onto metal Brake lines between master cylinder and ABS component corroding it and causing loss of brakes, this vehicle has only 24666 miles on it always garaged we are original owners, vehicle is being repaired using original Ford parts, I asked repair shop to save these damages parts and yes you are welcome to view them, my wife was able to come to a complete stop without damaging vehicle or personal injury, I wouldn-??t want anyone to get hurt if this should happen again to someone

- Bayshore , NY, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Englewood, FL, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 50 MPH, the brakes failed to operate as needed and the contact had to apply the automatic emergency braking to stop the vehicle. The dealer was made aware of the failure and informed the contact that they could diagnose the vehicle but did not provide a repair date. Wood Ford of Carthage (2920 S Grand Ave, Carthage, MO 64836) was also made aware of the failure and informed the contact that they would schedule an upcoming appointment for diagnostic testing but repairs would not be made until March 9th. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 89,370. VIN tool confirms parts not available.

- Joplin, MO, USA

MY 2017 FORD EDGE WITH A 4 CYLINDER 2.0 ECOBOOST ENGINE AND 81,000 MILES NEEDS A NEW ENGINE, AS PER MY LOCAL FORD DEALER. I RECENTLY HAD COOLANT LEAK INTO THE ENGINE THROUGH THE CYLINDERS. ALL PREVENTATIVE MAINTENANCE WORK, INCLUDING OIL CHANGES, HAVE BEEN DONE WHEN REQUIRED. Daytona beach Automall DEALERSHIP TELLS ME THE VEHICLE IS OUT OF WARRANTY AND TOTALLY MY RESPONSIBILITY TO REPLACE THE ENGINE AT A COST OF APPROXIMATELY $5500. THIS PROBLEM EXISTS WITH FORD ECOBOOST ENGINES ALL OVER THE COUNTRY AND FORD HAS BEEN AWARE OF IT FOR YEARS. NO RECALLS HAVE BEEN MADE SINCE MANY OF THESE PROBLEMS OCCUR AFTER THE WARRANTY HAS EXPIRED AND THEN IT'S THE CUSTOMERS RESPONSIBILITY. FORD MOTOR COMPANY IS NOT TAKING RESPONSIBILITY FOR THEIR PRODUCT WHEN THEY HAVE KNOWN FOR SOME TIME THAT THEY HAVE PROBLEMS WITH THE ECOBOOST ENGINE.

- Daytona Beach Fl, FL, USA

The contact owns a 2017 Ford Edge. The contact received a recall notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Honolulu, HI, USA

2017 Ford Edge. Consumer writes in regards to potential leak of front brake hoses. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The dealer stated the parts were not available to complete the repair.

- Buford, GA, USA

I received a letter from ford in May that there was a recall on my model ford fusion. I have called my ford dealer 3 times since May and they keep saying they haven't received the parts for this recall. Am I putting my family at risk by driving my vehicle" How much longer can I expect to wait? On may 5th I had front and back rotors replaced because my brakes were making a strange noise when I pressed on them. Is this part of the recall problem? If it is shouldn't I get a refund for the work done" It cost me $667.85 Thank you for your time.

- Lebanon, MO, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact took the vehicle to the local dealer and an appointment date was scheduled for July 2, 2021. The contact stated that the recall repair part was however given to another vehicle owner to repair their vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Rincon, GA, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the part for the recall repair was on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Canton, MI, USA

Recall is still incomplete by the midway dealer in miami since May 2021

- Coral Gables, FL, USA

I received a Safety Recall Notice number 20S42/NHTSA Recall 20V-469 in May, 2021. Since then I have been unable to have the problem resolved by Ford Motor Company due to as they say "waiting for parts to be delivered to dealership." Is this acceptable" Where's the urgency due to a safety recall? Can you help" I have contacted the local dealership over 5 times to see when this safety recall can be taken care of. Each time the response is the same. They have no parts and they are on backorder. Required to call back at a later date.First recall notice was received September 2020, Latest recall notice May 2021. Recall has not been completed.

- Bluffton, SC, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Athens, IL, USA