On my 2017 Edge, the brakes "grab" rather than stopping smoothly. This winter, driving on snow covered roads, you couldn't slow up approaching a stop light without the ABS system coming into play. There was no gentle way of stopping the car. Tapping the brakes is like a "panic" stop with a regular vehicle. Ford has replaced the Brake Booster on 2015-2016 models but not 2017. Refer to TSB# SSM-45857.

- Franklinville, NJ, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called a local dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Nashville, NC, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called elk grove Ford (9645 auto center dr, elk grove, ca 95757, (916) 249-1630) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated was contacted and informed the recall parts were available 5/21. Also, the consumer went to get brake flexible hoses in which the parts were not available. The consumer was informed they would be availble in 2 weeks.

- Elk Grove, CA, USA

While driving in new albany, Indiana on Saturday, April 10, 2021, the brake lights all came on at once. My husband had me pull over into a parking spot and he said there was 0 brake fluid in the reservoir. He has worked on brakes as a mechanic his whole life (71 yo now) and said he had never seen anything like it. He drove to a very close gas station and got a can of brake fluid and when we got home he had his brother look under it while he pumped the brakes. Immediately noticed the hose was ruptured. Took it to heritage Ford in corydon, in which is the closest Ford dealiership to us. We found paperwork that was sent in Sept. 2020 that said this was safety recall notice 20S42/NHTSA recall 20V-469. They called and said they will not pay for this. We called the main Ford Corp. Phone number and they told us the same thing. Both the dealer and Ford Corp. Say we must pay upfront and may be able to get our money back and there may be a form but all we got was a toll free number to Ford customer service and they do not answer the phone. This could have resulted in failure to brake or stop, causing injury or death as it was immediate without prior warning. They only replaced the passenger side and will not replace the passenger side. They did not check the brakes for further wear or damage. The recall notice, invoice, and proof of payment are attached. This is very dangerous and not right. Ford dealer and main corporate office have said "they don't know how they are going to handle this and that's why we have to pay upfront." We want our money back to start with and want the other side repaired at their expense along with brake inspection. They also did not offer a courtesy vehicle although we asked repeatedly for one.

- Lanesville, IN, USA

I purchased Ford Edge 2017 October 2020 accepting that there was a recall on the break lines. I didn't expect over 6 months later to still be driving a car which could have a break failure. I drive my grandchildren a lot. The parts are still not available for the fix. Contacted dealer, they filed my case with Ford, but still no resolution. This is not acceptable.

- Acton, MA, USA

Vehicle in motion on city street brake fluid warning system went off. Pulled over and found out brake fluid reservoir was completely dry. Took it to heritage Ford in corydon, in as there is a recall for this from Sept. 2020 but no parts available. They have said 3 days to repair only one brake line and we have to pay out of pocket, no rental car. We called Ford corporate office and are advised of the same.

- Lanesville, IN, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to al packer's white marsh Ford llc (9801 pulaski hwy, middle river, md 21220) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure where the brakes failed to operate as designed. The approximate failure mileage was 78,000. VIN tool confirms parts not available.

- Perryville, MD, USA

Driving down the highway I pressed down on the brake the car was not stopping while the brake peddle went straight to the floor.

- Perryville, MD, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called marcotte Ford sales Inc (1025 main St, holyoke, MA 01040; (800) 842-0699) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had been made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greenfield, MA, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer barber Ford located at 640 E 8th St, holland, mi 49423 was notified and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fenndille, MI, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called frederick motor company - pre-owned (1415 w patrick St, frederick, md 21702, (301) 663-6111) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fredrick, MD, USA

On my 2017 Ford Edge the epb motor and ABS module went out at 62,000 miles resulting in brakes dragging and very difficult to release the parking brake with the danger of locking up while driving. Also the engine is a 4 cylinder 2 liter ecoboost and has been leaking coolant into cylinder number 2 causing coolant level to drop and the engine misfiring eventually leading to a engine warning light. Ford has issued a service bulletin to look out for these problems. The only remedy is engine replacement at a cost of at least $8,000. Ford has been aware of these problems for quite a long time but has not issued a recall and will not help with the cost of repair. I believe my engine had this problem before the powertrain warranty expired at 60,000 miles. I am not a mechanic and did not notice the problem until my check engine light came on at approx. 61,500 miles. I think Ford should bear the responsibility of engine replacement as the engine has failed before 62,000 miles. A car engine should last much longer. After doing research I have seen complaints of dozens of similar cases of the ecoboost engines having the same problem and beleive it has a design flaw.

- Winchester, VA, USA

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Alphorn Ford Lincoln (N2985 18th ave, monroe, wi 53566) and the manufacturer were not made aware of the issue. The contact stated that the brakes felt spongey while depressed. VIN tool confirms the approximate failure mileage was 36,300. VIN tool confirms parts not available.

- Belliville, WI, USA

I went to push my brakes at a stop sign and I felt the break go all the way to the floor and heard a pop noise and felt the pressure underneath the brake pedal I had to coast to the side almost got in an accident. I looked at the right side brake line and it apparently had burst brake fluid was leaking I had to get my car towed to the Ford dealership

- Atascadero, CA, USA

Front brake lines damage and now the back brake lines damage the same way front was.no no indicator that' this happens, the breaks just go to the floor, huge safety issues.

- Gilbert, AZ, USA

There is a recall on this vehicle. The notice to go to a dealer for correction has been held up because of parts availability. But everything supposedly was to be ready by the last quarter of 2020. The last quarter of 2020 ended 35 days ago. Still haven't gotten a notice as to when the car can be brought in.

- Rome, NY, USA

The recall on my vehicle (described) is for the possibility of a hydraulic brake line to rupture, I have been waiting for months and the parts I am told are not available"? should I just park the car for months waiting? or can something be done to wake Ford Motor Company up" I already had my brake line fail and I had to pay for the repair, this is insane

- South Pasadena, FL, USA

Car engine light turned on with only 48K miles and Ford stated my car needs a new engine due to being improperly made and coolant leaking into engine.

- San Antonio, TX, USA

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle and pressing the brake pedal, the braking system would not immediately activate to slow or stop the vehicle. The driver had to press the brake pedal several times to activate the braking system. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified. The contact was informed that the vehicle was included in the NHTSA campaign number: 20V469000 (service brakes, service brakes, hydraulic). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 38,000.

- San Antonio, TX, USA

On 12/12/2020 I was driving approx. 25 mph when my low brake fluid warning light came on. I immediately braked to get off the main road. My car did not slow down enough as I was pulling into a parking lot. I hit a curb, popped my front tire and my car finally stopped. Upon inspection by aaa, it was discovered that my front passenger side brake line was leaking. Car was towed home. On Monday 12/14/2020, I spoke with Ford who towed my 2017 Ford Edge to the dealership. There are no parts available and they do not know when the part will be available. The letter I received in Sept. 2020 stated that there is a recall for this issue and to continue driving the car. Ford would contact me when the part came in - approx. Q1 2021. At this point, I'm without a car and could have injured myself, sister and 3 kids because an issue Ford is aware of and has no estimated date to fix.

- Renton, WA, USA