really awful
Typical Repair Cost:
Average Mileage:
73,300 miles
Total Complaints:
37 complaints

Most common solutions:

  1. replace engine (18 reports)
  2. replace long block (engine) (14 reports)
  3. not sure (5 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #37

Sep 092022

Edge Titanium 2.0L 4 cyl

  • Automatic transmission
  • 48,000 miles

Car had just breached the extended warranty that we bought when we got the car from a Ford dealer. A simple Google search showed that this was a known issue and the dealer admitted as much but Ford would not cover the $9500 cost to replace the engine. After hours and hours on the phone with Ford customer service they finally agreed to cover half of the cost. This was my first American brand purchase in decades and it will definitely be my last.

- Gary C., Beaverton, US

problem #36

Mar 112024

Edge Titanium 2.0L 4 cyl

  • Automatic transmission
  • 66,267 miles

click to see larger images

coolant leak into cylinder

I have read much on this issue caused by Ford Manufacturing plant from what seems to be a design flaw and I feel it only fair Ford step up, own it, and do what is the right thing to do for it's customers. I can not afford, as I am sure others cannot afford, a new engine. So please, Ford, at this time of everything being much more expensive and due to your error, please fix this for us. We know people make bad judgements, sometimes bad decisions, just admit it and help us. I think the car is a nice car, but I do not have 6600 for repairs. I am retired and on a fixed income. Only car I have to get around. Probably matter of time and I will not have a car. It is only a 2017 should have many miles and many years left. So, please Ford help us. Thank you.

I will add, I have seen videos of cylinders with coolant down in them, it is very obvious to be a manufacturing defect. I don't think Ford can deny it is their fault. Thank you.

- R S., Tavares, FL, US

problem #35

Dec 222022

Edge 2.0L Eco Boost

  • Automatic transmission
  • 70,100 miles

Ford motor company built a defective engine one month after extended warranty ended the engine blew up. No compression left,leaking at cylinder head. Called ford was give a case # CAS-43917490-X8G5Z7 was told to take to ford dealership and we would be under a program where Ford would pay up to 50% of cost. We paid orchid isle in Hilo Hi $190.00 to say we needed a new engine. The dealership sent quote over to Ford Motor company, we had been working with customer representative Martian Gwynn.

Since he has received quote we have left message and sent emails and have got no replays. Called Ford motor customer service, always told our service rep would contact us with in 24 hrs. A year later no reply no customer service and we payed off the car, now I have a $15,000 truck that of no use and been over 1 year. My family will never buy a Ford product ever again and we tell all our friends about how not to buy Ford product. Our daughter had a 2016 Ford escape who was lucky her engine had same issues of coolant in cylinders but Toyota bought it when she purchased a RAV4. Ford produces Junk and doesn't stand behind the products that are clearly their fault with faulty designs.

- Silvia W., Mountain View, HI, US

problem #34

Sep 022023

Edge SE V6 Turbo

  • Automatic transmission
  • 96,000 miles

click to see larger images

coolant leak into cylinder

They made us fix the catalytic converter, radiator hoses and one other issue that’s not related to that for a total of $3500. When I originally took it in, I told Dan about these intrusion of the coolant. We picked the car up and had to return it the next morning because it was blowing white smoke again out of the exhaust and have to coolant call me and said oh there’s air pocket then we got all that out. I told them I want that Car driven all day get it heated up and Monitor the coolant. He called me late afternoon and said the issue is intrusion in the engine with the coolant.

Is that the warranty we have on the car will cover the engine replacement instead like y’all wouldn’t listen to me in the beginning we wouldn’t had to spend $3500.

- mlaughter62, Vandalia, US

problem #33

Aug 012023

Edge SE 2.0L Ecoboost

  • Automatic transmission
  • 130,000 miles

When I first got the 'check engine light', I got O'Riley's to check the codes. Since then, I've taken the car to Wills Point Ford for repairs. $1000 later they said the problem was fixed. One week later the 'light' was back on. I took it to another mechanic and was charged for a set of spark plugs (even though Ford charged me for a full set 3 weeks prior) and a coil on cylinder 3. My final trip to another mechanic finally established the Technical Service Bulletin 19-2208 which detailed the problem with coolant leaking in the cylinders. The solution: $6300 for a short block and repairs. I feel that Ford should man up and admit their screw-up after all this time and expense. It seems I'm not the only one experiencing this problem. I'm probably also not the only one who has purchased his last Ford.

- Mike T., Wills Point, TX, US

problem #32

Sep 122023

Edge SE 2.0L

  • Automatic transmission
  • 76,250 miles

click to see larger images

coolant leak into cylinder

The problem started off with the check engine light coming on and overheating. The Edge was swallowing antifreeze at a crazy rate. Then, while driving, the engine overheat warning came on and the power was decreased to zero forcing me to pull over. There was white smoke coming out and it had a terrible smell.

I took my car to Pep Boys, and they said the Edge was misfiring on 2 cylinders. Their solution was to change the ignition coils. I got the Edge back and it was no better, and the check engine light came back on again and it would not start. I returned it to Pep Boys again, and this time they said the idle control valve was bad. They replaced it, and upon picking it up the check engine light came right back on again. I again returned it to Pep Boys, and this time they said I had dirty oil (even though I had a synthetic oil change 3 weeks prior), so they flushed out the engine oil and installed new spark plugs/tune-up. I picked the Edge up later that day, and again the check engine light came on.

Having had enough of Pep Boys, I finally took my Edge back to my local Ford Dealership for service. They said that the entire engine needed to be replaced due to coolant leaking into 3 cylinders. The dealer said this is a well-documented problem with the 2017 Ford Edge 2.0L EcoBoost engine.

I only wish someone pointed this engine issue out when I bought it!

Update from Oct 4, 2023: Update — I had the dealership replace the engine at a cost of almost $8,000 USD. It took 3 weeks, so add another $900 for car rental.

- Vince C., Thousand Oaks, CA, US

problem #31

Aug 292023

Edge Titanium 2.0L Eco Boost 4 cyl

  • Automatic transmission
  • 122,050 miles

We are seniors on a fixed income . We still owe over $10,000 on the car. The check engine light came on so we too to Ford dealer to be checked out. We were told it need a new motor. We can't afford repairs, can't sell it . We only have one car. We care for great grandchildren that need picked up from school. Very angry we never were sent a recall ! No compensation from Ford at on and we have been longtime customers. Have no idea what we are going to do. I see Ford was well aware of the problem and changed motors and left the customers with old engine stranded in Hell! We will never buy another Ford!!! Please help correct this disregard of customers.

Update from Sep 8, 2023 Ford is now quotes our repair at $7500 appears much higher than others on this site. We will never get what we owe. A big loss!

- Deana L., Arkansas City, KS, US

problem #30

Jan 092023

Edge Titanium 2.0L Ecoboost

  • Automatic transmission
  • 97,000 miles

Coolant has been disappearing from my vehicle for almost two years and I could not find the leak so I kept topping it off. White smoke billowing from the tail pipe, shaking vehicle while driving then it will lose power and slow down to 35mph while driving 75mph on the highway without notice. Now the vehicle will not start and had it towed to my local Ford dealership. Now I am reading about all of the complaints of similar issues with this model and am blown away that NHTSA has not forced Ford to recall even when they have acknowledged the issue via TSB. Ford needs to recall now and take care of the consumer as this is a $7,000 fix.

- Ryan N., Corrales, US

problem #29

Jul 062023

Edge 2.0L Ecoboost

  • Automatic transmission
  • 62,000 miles

2017 ford Escape 2.0 ecoboost engine coolant in cylinder at about 62k miles. Just got engine replaced after working with national customer care they replaced entire engine for around $2,600. This design flaw is all over the internet needs to be recalled and these costs should not go to consumers.

- mikeballs, Stirling, US

problem #28

Jul 262023

Edge SEL 2.0L Eco Boost

  • Automatic transmission
  • 68,000 miles

Purchased 2017 Ford Edge new from dealership with extended warranty and service package. While driving 50 KM ph check engine light came on along with warning the vehicle was overheating. Pulled over and had the vehicle towed to dealership to be told coolant had leaked in to the engine and the entire engine needed to be replaced at a cost of over 10,000 CAD. Car was only 5,000 miles outside of extended warranty. After advocacy from the dealership Ford Canada reduced cost of repair to $6,000. This engine issue is a known problem to Ford with class action lawsuits having been filed in both Canada and the US. This is a signficant safety concern for which Ford refuses to take responsibility by recalling or covering the cost of repairs.

- Chelsea D., Edmonton, AB, Canada

problem #27

Jun 292023

Edge Titanium 2.0L Eco Boost

  • Automatic transmission
  • 49,550 miles

This is a known problem for Ford Eco Boost engines where they have failed to recall vehicles that obviously should have been recalled. I have seen numerous complaints about this issue with cooling fluid leaking into the cylinders where people have been told that an engine replacement was necessary. Really? Numerous complaints without Ford recalling or at minimum extending the warranty. My car was less than the warranty of 50000 miles but was six years old so I was given a cost of $11,000 to replace the long block. Fortunately I have a friend who negotiated with Ford to get the price down to $4600. This is beyond anything I have experienced in all my years of owning cars. I will never buy another Ford.

- Larry W., Lake Villa, IL, US

problem #26

Jun 282023

Edge SEL 2.0L

  • Automatic transmission
  • 75,859 miles

Where's the Recall, its a major flaw do the right thing. The only way that happens is if they're forced to, they don't care about their customers unless its profitable for them. Two words, FORD SUCKS.

- David A., Big Lake, US

problem #25

Jul 102023

Edge SEL 2.0L

  • Automatic transmission
  • 62,759 miles

When cold start engine, engine start vibrating and engine light is on, by using scanner to kill it and drive to warm the engine and start again, there is no issue, engine light is gone. Next morning, start the car, the same problem again.

- James W., Richmond Hill, ON, Canada

problem #24

May 262023

Edge SEL 2.0L

  • Automatic transmission
  • 62,205 miles

After engine light was on. I checked by using OBD scanner. Cylinder 2 was misfired. I bought a set of OEM spark plugs and replaced and killed engine light . I used camera and checked four cylinder heads when I replaced spark plugs, super clean, I'm surprised. I knew my coolant getting into engine because I poured almost half gallon of coolant during one year. There is no any coolant leaking to outside of car. After new spark plugs was on, few weeks later, engine lights was back and the same issue on Cylinder at misfired.

- James W., Richmond Hill, ON, Canada

problem #23

Jun 152023

Edge Titanium 2.0L

  • Automatic transmission
  • 75,000 miles



- JACK T., Rocky Face, GA, US

problem #22

Dec 042020


  • Automatic transmission
  • 64,788 miles

Coolant leaking on engine, causing check engine light. Dropped off at Landers Ford Collierville, TN dealership, stated needed engine 11 Nov 20. $7398.14. I think I bought a LEMON from Country Ford in Southaven, MS

Fuel Injection Service 08 Jan 22 $805.28.

10 May 23 replaced rear door latch, clip for radio dashboard, etc. $1,800 for repairs 30 May 23.


- mud clerk, Holly Springs, MS, US

problem #21

Jan 202022

Edge SEL 2.0L

  • Automatic transmission
  • 80,000 miles

Coolant seems to disappear, no puddles, so I know it is not leaking. The check engine light goes off and on randomly. I've had a mechanic look at it a couple times, he said I may have got a lemon, but suggested I change out the spark plugs and wire harness for the spark plugs. That did not help. There is white smelly smoke that comes out of the exhaust, usually just when I start the vehicle. I have not noticed in change in the way the vehicle operates, until today. It didn't start up like normal, more smoke than normal, the check engine lights came back on (it was off for 2 weeks), and now it runs rough.

- Ami G., De Pere, US

problem #20

Dec 122022

Edge Titanium 2.0 Ecoboost

  • Automatic transmission
  • 77,700 miles

Just bought the car and thank goodness our car lot put a factory type warranty on it through ASC. I haven't even drove the car 500 miles yet and I started hearing water running sounds when I was driving it. Then the check engine light came on. Off to the shop to have it checked and they thought it was just a bad plug so they changed it. The code was "misfire on cylinder 2". They also ran a head gasket test which passed.

I drove it one day and the light came back on with the same code. I took it into the shop again and they ran multiple tests before finally sticking a camera in the engine. This is when they saw the coolant spilling into the number 2 cylinder. The complaints logged here helped tremendously in getting the shop to do more than just run the head gasket test, so thank you to everyone who has posted.

Now on to the ASC warranty company. They agree to replace the engine, but are being insistent on only paying part of the cost, leaving me with a few thousand out of pocket - even though my warranty papers say it covers replacement parts not to exceed the value of the car. I know my 2017 that I just paid over $20,000 for is still worth more than the $8,000+ that the engine will cost. I won't give up without a fight! I may be a female, but I'm not stupid!

- Regina C., Greenwood, AR, US

problem #19

Feb 242021

Edge Titanium 2.0L Ecoboost

  • Automatic transmission
  • 68,900 miles

click to see larger images

coolant leak into cylinder

This problem started at around 55K miles but I didn't get to the bottom of it until this week when Ford diagnosed it. In the meantime I've replaced the ignition coil at cylinder 2. Also, the car has a shuddering cold start and even stalls. Car misfires and can't exceed 60 mph. Took to Ford for Diagnostic which reported that "the engine assembly has an internal coolant leak at the 1-3 cylinders and has coolant intrusion at the 1 and 3 cylinders." The report referenced Ford's Technical Service Bulletin 19-2346 and diagnostic trouble codes P0301-P0303.

Dealer wants $8300 to replace the Long Block. I contacted Ford Corp. who got the price down to $6,400 and said they'd share cost and my share is $2,900. Also, I'll have to rent a car for at least 2 weeks while they fix it. I don't feel I should be responsible to pay for the repair of a defective product.

- scioli, Costa Mesa, US

problem #18

Feb 252022

Edge Titanium 2.0L Ecoboost

  • Automatic transmission
  • 70,000 miles

At just over 70,000 miles, the Check Engine light came on. We noticed that the car ran rough just after starting it, and occasionally while driving. Having bought the car used from a dealership, there was no repair warranty. We paid over $2800.00 to correct the issue, which included practically a complete top end rebuild. Less than 20,000 mile later, the exact issue recurred.

Our mechanic found a Technical Service Bulletin describing this exact issue on 5 different Ford models covering 5 model years. The fix: replace the engine! So, Ford knowingly sold vehicles with engines that would need to be replaced, and refuses to take responsibility.

I contacted Ford regarding compensation for the repair and was told that since there is no recall, Ford will do nothing regarding this issue.

Since then, I have learned that there is a class-action suit for this. I will definitely add my name to this suit.


- jdolese, Luling, US

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