10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
24,093 miles

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« Read the previous 20 complaints

problem #401

Jun 122024

Edge

  • miles
While driving with 97K miles on it, vehicle started to stutter. The check engine light came on. We took the vehicle to a local repair shop. They replaced the evaporate purge solenoid. The coolant was low as well. They did a pressure test but could not find a leak and told us to watch it. Just before 100k miles, vehicle started to stutter again. We took it to a Ford Dealership. They found the coolant low and a cracked engine block.

- Kansas City, MO, USA

problem #400

Mar 012024

Edge

  • miles
The cooling system on my 2017 Ford Edge with 2.0 liter Ecoboost engine (currently with 61,000 miles) is not working properly due to coolant leaking internally in the engine from the engine head into cylinder number 2. This causes a variety of misfire codes to be set periodically on the vehicle, from P0316 (misfire during first 1000 revolutions) to P0302 (cylinder 2 misfire). The internal leak also causes coolant level in the reservoir to slowly drop, potentially leading to engine seizure and loss of vehicle control due to loss of power steering, although we have not experienced this ourselves due to knowledge of the nature of the problem - I am constantly checking coolant level. The coolant leak did, however, cause number 2 spark plug to fail causing a flashing MIL light, rendering the car undriveable until I replaced the plug. Ford Motor Company is aware of the open-deck cooling design flaw in these engines that causes the problems described above. Ford refuses to do anything about this problem (like a recall) since apparently they don't consider it a safety issue. All I've gotten out of them is basically a "sorry about your luck". Thanks for your consideration. There are probably millions of people with this same "latent defect" issue on the road. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Louisville, KY, USA

problem #399

Feb 012024

Edge

  • 100,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled while depressing the accelerator pedal, with the check engine warning light intermittently flashing on the instrument panel. The vehicle was taken to a dealer where the technician discovered that coolant had leaked into an engine cylinder. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Los Angeles, CA, USA

problem #398

Jun 122024

Edge

  • 98,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 50 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who retrieved DTC Code: P0302 and informed the contact that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.

- Casselberry, FL, USA

problem #397

Apr 302024

Edge

  • miles
Coolant leaking into the cylinders. Was told by dealership this is a known design flaw with the eco drive engines. Car needs a new engine and only has 58K miles

- Arlington Heights , IL, USA

problem #396

May 172024

Edge

  • 105,000 miles
The contact owns a 2017 Ford Edge. The contact stated that on several occasions over three weeks, the vehicle ran rough while idling. The contact stated that on the third day, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced due to a misfire in cylinder #2. The failure persisted a week later. The manufacturer was not notified. The failure mileage was approximately 105,000.

- Doylestown, OH, USA

problem #395

May 102024

Edge

  • miles
Check engine light went on and car engine chugged upon starting. Took the car in to local mechanic shop and they ran diagnostics showing engine misfire. Replaced spark plugs and 1 ignition coil. Light went off and no chugging for 3 days and then the car engine began to chug again upon starting and the check engine light came back on. Took back to mechanic, said some type of wire was loose and mentioned that there was oil where there shouldn't be and apparently they saw it before. Light went off and chugging stopped. The next day or so, the light came on again and there was a white smoke coming out of exhaust pipes that had a very strange and strong odor. Took back to mechanic and they moved a coil. Said diagnostics showed battery was low so I had the battery replaced. Next day, car didn't want to immediately turnover upon start, check engine light came on as did the the battery light. Smoky white exhaust with odor returned. Made appointment at my local Ford dealer (had to wait slightly over a week to get in). Diagnostics and inspection showed a cracked engine block and it could not be repaired, only replaced. Service rep said it was a design flaw. My car is only a 2017 model (purchased brand new in 12/2017) and now has only 57k miles and is well taken care of. All of these car symptoms came on suddenly and and took about a month to resolve with back and forths to the mechanic and then the dealership. I was worried that the car might catch fire based on the white smoke, the odor and the check engine light continuing to come on. I spent a lot of money on the engine replacement... this shouldn't happen to a young engine with low miles. If there was a design flaw with the ecoboost engine... it should be recalled.

- Addison, IL, USA

problem #394

May 262024

Edge

  • miles
The coolant/antifreeze leaks into the cylinders, after further research, this is a common defect to almost all vehicles of this make and model

- Corpus Christi, TX, USA

problem #393

Apr 032024

Edge

  • miles
My 2017 Ford Edge has a 2.0 ecoboost engine with a known defect problem. Antifreeze is leaking into the cylinder which could cause it to overheat and a potential fire. It has been checked at two separate FORD dealerships, and they both confirm the same issue. The yellow multi dash lamp has gone on and stayed on since the incident occurred. The first incident was on 4-3-2024.

- Gaylord, MI, USA

problem #392

May 152024

Edge

  • miles
Check engine light came on. Checked it and reset it. Did not reoccur. Two days later high engine temperature light can on. I checked coolant level and found it low. No evidence of leakage was found where car is parked in the garage. Took car to ford dealer after reading my car problems were similar to many ford edges with the same engine. Ford dealer explained ford had issued a bulletin to their dealers that this type engine could experience coolant leakage into the cylinders due to an engine design error in the second generation ford edge engine. This problem requires a complete engine replacement. Ford does not offer any financial help to pay for fixing this problem. My cost will be over $8500. There are many, many reports of similar owners having this problem.

- Waleska, GA, USA

problem #391

Jun 042024

Edge

  • miles
2017 Ford Edge was rattling with starting it in the morning. We received a backdated letter about a flexplate recall. We took car in to check it out. Service guy said to go home, -??you would know if it was the flexplate-??. Then car was rattling a little more and check engine light came on, so I brought the car and the letter back in and same service guy said he would check it out. Charged me $764 to change out 4 spark plugs and an ignition coil. Said car was fine to drive and that they checked all cylinders etc. But they were going to ask for Ford approval to replace flexplate-??.. They called that it was approved and they kept car for many days and said it was fixed. Last week (two months and only 500 miles later), check engine light came on again. We took it back to Auto Nation. They kept car to evaluate the problem. Called us a few days later saying we would need a new engine for $8,500. Service guy said this happens a lot. Most people had traded in for new cars. One guy with extended warranty got it fixed. We asked if cylinders, plugs, etc were fully checked 2 months ago, why would you say cylinders are corroded now" Did fixing the flexplate cause the problem" We looked online and saw talk of class action lawsuits, cylinder issues, Ecoboost engine issues, and possible car fire issues. This caught our attention as a huge safety concern. We are not sure how to proceed. (I have all paperwork from Autonation and recall letter.)

- Redondo Beach, CA, USA

problem #390

May 282024

Edge

  • miles
Coolant leaking into engine and causing it to overheat.

- Pelion, SC, USA

problem #389

May 132024

Edge

  • miles
I took my 2017 Ford Edge to the dealership I purchased from (Eddie Pruitt Ford) due to the check engine light being on. I was told that the engine needed to be replaced due a coolant intrusion in #2cylinder. This is a known issue with this engine, as a TSB was provided to Ford mechanics.. The codes were P0301 and P0304, which means there was a defect in the engine that would allow coolant intrusion into the cylinder. This is a widespread problem and should be recalled by Ford.

- Decatur, AL, USA

problem #388

May 232024

Edge

  • miles
Motor has coolant intrusion per FORD technical service bulletin. Vehicle show P0303 miss fire cylinder 3 code, low coolant, and white exhaust from the tail pipes. Issue confirmed by for Technical Service bulletin. 22-2229 issued/ revised June of 2022 pertaining to 2015-2018 Edge Vehicles with 2.0L Ecoboost engine. Flaw is in the cooling deck around the cylinders prematurely wearing causing coolant to leak into the cylinder head. triggering misfires and potential engine failure while in operation. Spoke with Ford and they stated the vehicle is out of warranty therefore they will not do anything about the issue.

- Green Bay, WI, USA

problem #387

May 082024

Edge

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" -The Engine had to be replaced due to coolant and oil leaking through the 4th cylinder into the engine itself, effectively killing it. How was your safety or the safety of others put at risk? -The car unexpectedly shook very violently, and would not properly accelerate due to the problem. Smoke clouded the street as I drove to the repair shop - and other drivers were worried for mine and others safety. Has the problem been reproduced or confirmed by a dealer or independent service center? -The problem was confirmed by an independent mechanic as well as a Ford dealer, who told me this is a common occurrence with this specific engine, though there is no recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -The Ford dealer inspected the engine and came to the same conclusion as the independent mechanic - the engine had suffered an intrusion of oil and coolant through the 4th cylinder which effectively killed the engine. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" -The check engine light had been on for around a year prior. Also, the acceleration had been getting weaker and weaker.

- Austin, TX, USA

problem #386

Apr 152024

Edge

  • miles
The engine coolant leaks into the pistons due to cracked cylinder wall Car is goes through coolant very quickly which may cause the engine to overheat or catch fire. There is no noticeable leak from outside the vehicle and is not obvious the coolant gets low/empty very quickly Vehicle has been inspected by Ford Dealership and a third part mechanic, both confirmed the coolant leak and cracked cylinder wall A check engine light came on, but it was for misfires in the engine, not identifying the coolant leak. (Coolant in the cylinder caused car to misfire on start up)

- Cincinnati, OH, USA

problem #385

Mar 152024

Edge

  • miles
At about 99000miles the engine light came on, resulting in a diagnostic coe P0302 ( Cylinder #2 missfire). This caused the vehicle to have trouble starting and the front end to shake. Soon a warning light indicatingh the engine was very hot iluminated after checking spark plugs, coils, throtle body, air filter, I notice my antifreeze coolant reservoir was empty, however there was no sigh of leak. I been driving the vehicle since then requiring to constantly add coolant to the reservoir. I have not taking the vehicle to the dealer for this particular reason. My vehicle experiences all the synptoms for a leak into to the cylinder. I can not afford to pay for the replacement of an engine or for repairs cuased by a poor design by Ford. I dont kmnow where to go to get this fix

- Pomona, CA, USA

problem #384

May 192024

Edge

  • miles
Have misfiring when starting car -Had check engine light come on with code p302 ( cylinder 2 misfire). I had the spark plugs replaced, problem continued then had the ignition coil in cylinder 2 replaced to diagnose if it was firing problem or in the motor. Turns out the long block (engine )will need replace do to ford coolant leak in cylinder, witch may cause overheating- engine loss - as bad as engine fires. Whats worse is that the new engine is the same 2.0 ecoboost engine with high chane of same issue happening again. All of this was over a 2 month period with a certified mechanic trying to diagnose every time. All active recalls have been done and done by ford dealer also. The potential of a fire or engine loss in any of these ecoboost motors is high a risk.

- Elizabethtown , PA, USA

problem #383

Mar 252024

Edge

  • miles
My 2017 Ford Edge Titanium is in Pep Boys shop having the engine block replaced due to coolant leaking into the cylinders. This issue has been diagnosed by my mechanic and could have been a possible fire hazard. The engine overheats to extreme temperatures causing the engine to catch fire. The engine light came on while I was driving car. The engine also alerted me by voice in the car that it was reducing my speed and power to the the motor due to overheating. After 3 different mechanics assessed the situation it was determined that the engine coolant was leaking into the cylinders. The engine has been replaced now. This has apparently affected other models.

- Tavares, FL, USA

problem #382

Jun 082022

Edge

  • 38,000 miles
The contact owns a 2017 Ford Edge. The contact stated that upon approaching the vehicle, she observed an oil leak underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the plastic oil pan. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.

- Deer Park, NY, USA

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