10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
25,053 miles

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« Read the previous 20 complaints

problem #275

Jul 242023

Edge

  • miles
My 2017 Ford Edge has a 4 cylinder EcoBoost Engine. My vehicle warning light came on or about June 20, 2023. I took it to a local mechanic. He advised that it was low on engine coolant, so he refilled it and advised that this type of engine has a known problem with coolant leaks. I next took the vehicle to Sunbelt Ford in Sylvester, GA. The dealership advised that there was nothing wrong with my vehicle. On or about July 24, 2023 I started my vehicle and heavy smoke emitted from the engine and the exhaust. The check engine warning light also came on. I turned off the vehicle and had a local mechanic inspect it. The mechanic advised that I had experienced catastrophic engine failure, and was fortunate that I was not driving at the time. I soon found out that Ford is involved in numerous lawsuits and complaints regarding this exact issue with this exact engine. It-??s wildly unethical and dangerous that Ford has not advised all owners of the known problems with this engine. Additionally, I-??m 73 years old living on Social Security. It-??s $6500 to replace my defective engine as quoted by Robert Hutson Ford in Moultrie, GA.

- Sylvester , GA, USA

problem #274

Jul 192023

Edge

  • miles
Vehicle vibration and not switching into next gear. Engine light flashes when this is happening. When not flashing engine light stays on.it is scary that it is going to quit in traffic.

- Dade City , FL, USA

problem #273

Jul 162023

Edge

  • 67,893 miles
The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the engine coolant temperature low warning light was illuminated, and the air conditioning became inoperable. The contact took the vehicle to an independent mechanic and was informed that coolant was found in the cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and associated the failure with TBS: 22-2229. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 68,793.

- Richmond, VA, USA

problem #272

Feb 012023

Edge

  • 90,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts and would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #3. The contact also stated that the coolant reservoir was empty. The cause of the failure was not determined. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.

- Chillicothe, OH, USA

problem #271

Jul 042023

Edge

  • 105,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.

- Kewaunee, WI, USA

problem #270

Jul 212023

Edge

  • miles
After passing 100,000 miles an engine light appeared. I took the vehicle to the Ford Dealership and was told that the cylinder was misfiling at startup. I was also told that this is a common problem the technician has been seeing with the Ford Edge around that year make/model. I was also told that a new engine would be needed at $8,000. The technician indicated he is not sure why FORD is not implementing a recall on this issue.

- Mount Vernon, IA, USA

problem #269

Apr 212023

Edge

  • 60,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.

- Grove, OK, USA

problem #268

Jul 072023

Edge

  • miles
My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.

- Charlotte, Nc, NC, USA

problem #267

Jul 162023

Edge

  • miles
Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure

- Oxford, OH, USA

problem #266

Jul 032023

Edge

  • miles
I took my 2017 Ford Edge to the Dave Arbogast Ford when my check engine light came on. The dealership stated I need a new engine because coolant was leaking into cylinder 2 causing the misfire which led to the check engine light. After doing some research this is a well known issue with 2015-2018 Ford Edges. A service announcement was put out by Ford https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf on their website (posted June 26, 2019) yet this was never stated to me by the Dave Arbogast Ford dealership when I bought the card in July 2020. My safety and my children's safety has been put at risk due to this issue. This causes the car to potentially overheat and not be used.

- Troy, OH, USA

problem #265

Jul 052023

Edge

  • 100,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

- Cedar Rapids, IA, USA

problem #264

Jul 162023

Edge

  • 80,619 miles
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced a misfire, and the spark plugs were replaced. The next day, while driving at an undisclosed speed, the coolant warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact called the local dealer, who referred her to the manufacturer for assistance. The manufacturer was contacted and referred her to the dealer and NHTSA Hotline for assistance. The failure mileage was approximately 80,619.

- Fort Myers, FL, USA

problem #263

May 282023

Edge

  • miles
The vehicle has a blown head gasket on its 2.0L ecoboost engine. It has all the same codes as the other vehicles that are affected by the recall #20V469000. It is a 2017 Ford Edge. It is loosing coolant into cylinder number 3. I'm 8000 miles out of my warranty and they want $9600 to fix the issues. I can't understand why this vehicle is not part of the recall. Any help would be greatly appreciated. Thanks

- Louisville, KY, USA

problem #262

Jun 012023

Edge

  • miles
cracked cylinder causing coolant to leak

- Sterling, IL, USA

problem #261

Jun 232023

Edge

  • miles
Coolant leak which is causing engine to overheat. This is a common problem with Fords but my VIN is not included. Has been confirmed by an independent service center. It-??s a safety issue that could cause the vehicle to overheat and disable. I keep having to add coolant at times on side of road. I receive an engine coolant above temperature and a check engine light.

- Metropolis , IL, USA

problem #260

Jun 302023

Edge

  • 80,000 miles
The contact owns a 2017 Ford Edge. The contact state that while driving at an undisclosed speed, the check engine warning light and the coolant temperature warning light illuminated. The contact also stated that while the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The contact veered the vehicle off the road and turned the vehicle off to allow the engine to cool down. The contact was able to restart the vehicle however, the vehicle failed to accelerator normally. The vehicle was taken to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that prior to the failure, upon start up, a thick cloud of white smoke was coming from the exhaust pipe, and he smelled an abnormal odor. The manufacturer was notified of the failure and the contact was offered half the cost of the repair and informed that the vehicle was not covered under warranty. The failure mileage was approximately 80,000.

- Asheville, NC, USA

problem #259

Jun 072023

Edge 4-cyl

  • 75,000 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine had misfired, and the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the following day the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant had leaked from the head gasket into the engine and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed to tow the vehicle back to the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. The contact stated Ford Headquarters was trying to get in contact with the dealer regarding the problem. And was told the vehicle will need a new motor at the owner's expense.

- Gardnerville, NV, USA

problem #258

Jun 202023

Edge

  • miles
Engine light- P0301 Misfire Cyl # 1 Was told we needed a new engine at 59,351 miles.

- Perrinton, MI, USA

problem #257

Jul 072023

Edge

  • miles
Check engine light came on and the code was saying cylinder 3 was misfiring. After numerous tests it was determined coolant was leaking into the cylinder from a crack in the block. Doing my own research I found this is a known issue for this make and model and year of car, however FORD has refused to recall it. There is a TSB about it but nothing else. I had to pay $10,000 for the shop to put in another engine. Two days after I got it back the check engine light came on again only this time it said cylinder 2 was misfiring. Took it back to the shop that put in the engine and it turns out this engine also had a crack in the block and was leaking coolant into the cylinders. I am now without a car again and have to wait for another engine to be put in. However there is no guarantee this one will not have the same issue come up.

- Poquoson, VA, USA

problem #256

Jun 012023

Edge

  • 95,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was shaking at start-up, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was notified of coolant intrusion into the spark plugs, causing cylinder #1 to misfire and that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

- Columbus, NE, USA

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