10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
25,403 miles

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« Read the previous 20 complaints

problem #112

Jul 142021

Edge

  • miles
mechanic told me that radiator fluid was leaking into the number 2 cylinder which could cause the car to lose power. motor is a 2.0 eco boost. car has 62000 miles. i believe this is a very dangerous situation going down a busy highway or actually anytime. ford has known about this problem for a long time but has failed to do anything. mechanic told me many 2.0 motors has this problem of anti-freeze leaking into motor and ford issued a message about the problem to ford dealerships and how to fix it. their should be a recall to fix the problem before something bad happens. thank you

- Bevier, MO, USA

problem #111

Aug 292021

Edge

  • miles
Car was mysteriously losing coolant which would lead to overheating. We would have to fill the coolant tank two times a month. When brought to the mechanic to find the leak, none could be found. Check engine light would go on and off periodically. One day, the car randomly wouldn't start. Being told by the mechanic that there is a catastrophic engine failure and the whole motor and turbo would need to be replaced. He said he had the same year and model come in not 2 months prior with the exact same issues. Coolant was leaking within the engine, hence why it couldn't be found during normal tests. a 2017 motor with less than 100,000 miles should not be experiencing engine failure.

- Wyandotte, MI, USA

problem #110

Sep 102021

Edge

  • miles
My 3 ? year old Ford Edge needs a new engine. It is a known problem with Ford Motor company and I believe there should be, if not a class action lawsuit against the company. My car is past the standard powertrain warranty and I declined extended warranty when I purchased the car. The check engine light came in. I took it to car dealer to figure out what was wrong and Kenny Ross Ford in Adamsburg, PA said I need a new engine. It is a 2017 Ford Edge with 73,000 miles. The local service center said it would be about 8-9k to fix it. There was not an issue with the vehicle reported under warranty. It sputtered a bit over the past three years, but I thought nothing of it. Normally I would just say it-??s my bad luck, however this is a known problem with Ford Motor company. When my wife dropped the car off the dealership, the gentlemen at the dealer said he hopes it isn-??t an engine replacement because it is common for that car. He didn-??t even look at the car before saying that and he knew exactly what was going on. My wife told me about it so I immediately looked online. (See link at the end of this message with similar complaints about this car) One owner said they contacted the Kentucky attorney general-??s office as well. Some of them said they had to replace the engine a second time after two years. Hundreds of people are reporting the SAME EXACT PROBLEM and it appears like the new motor they put eventually fails again. I feel that Ford Motor is purposefully hiding a design flaw and don-??t want to issue a recall because of the cost. I feel cheated and I want them to replace my motor at no cost or buy my car back from me at full KBB trade in value at excellent condition. I contacted them directly on Friday and informed them that I was contacting the attorney generals office. I told them I want an engine replacement and I should not be responsible for it. https://www.cargurus.com/Cars/Discussion-t69477_ds1054339

- Irwin, PA, USA

problem #109

Aug 302021

Edge

  • miles
On Monday August 30th 2021 while driving the warning light stating that the engine was overheating came on. The engine was stopped and coolant level was checked and shown to be low within the engine. Coolant was refilled and the engine seemed to stabilize. On September 3rd 2021 the same overheating censor came on again and the car was taken to a licensed Ford dealer for emergency maintenance. On September 7th 2021 the repair shop called and reported that the issue was a leak in the cylinder for the coolant in the engine and that the entire engine would have to be replaced. The cost of the repair was quoted as $7636 plus tax. The car is only just over 62,000 miles with the warranty period having ended at 60,000 miles.

- Fort Thomas, KY, USA

problem #108

Aug 252021

Edge

  • miles
Engine overheating due to a KNOWN issue with coolant leaking into the cylinders of the 2017 Ford Edge. Ford knows about this issue as I have seen it reported on several different sites. This should be recalled as my vehicle began to overheat while I was driving. This puts my wife and my family at danger. I had my car serviced at the Ford dealership since it was purchased and this issue was never brought up. So this is not a servicing issue it is an issue with the engine itself.

- Coon Rapids, MN, USA

problem #107

Aug 132021

Edge

  • miles
In the Ford Edge Titanium model (I own a 2017), the 2.0L engine developed a crack in the long block between cylinders. This causes coolant to leak in the cylinders and the spark plug to seize. The engine will miss-fire and could stop running. This has happened to a multitude of Ford Edges and Escapes with the 2.0L engine. Ford is very aware of this issue.

- New Hill, NC, USA

problem #106

Aug 102021

Edge

  • miles
Driving Edge with 62,000 miles on it and had a Check Engine Light later determined to be P303 (cylinder 3 misfire). I replaced coolant after finding the reservoir low. I noticed white smoke and misfiring engine at first start. The engine stuttered on the freeway and was unsafe. Ford Dealership determined a coolant leak caused this issue and will replace the engine minus my deductible on my extended service plan. As I understand it, this ecoboost engine is prone to this defect. I am only getting a rental car for 5 days on a job that will be much longer.

- Elk Grove, CA, USA

problem #105

Aug 062021

Edge

  • miles
On way to beach on 6/6/2021 the check engine light came on and warning that car may be overheating came on, pulled to side of road until car cooled down. It ran hot but was full of coolant and not leaking. Took to to Moyer Ford in Foley, Al on 6/7/2021 with 65243 miles on car and was told would need new engine for this 2017 Ford Edge with less than 70,000 miles in it. Spent $5,500 for a new engine on a vehicle with less than $70,000 and 4 years old.

- Moody, AL, USA

problem #104

Jul 112021

Edge

  • miles
Coolant leaking into engine. Check engine light came on 07/11/2021. Took vehicle to local auto store for diagnostic test. Was told a mid ire in cylinder 2. Took vehicle to neighborhood auto shop on 07/12. Mechanic said it was the same issue to take it to the dealership due to the warranty. Brought my vehicle to dealership on 07/13. On the way to the dealership my vehicle died out on the expressway. After 6 hours of waiting, was told did not know what was causing the problem but needed to keep it. Was not provided another vehicle. I had to come out of pocket for a rental. Called on 7/20 and was told it might be my transmission and low engine coolant. Called again on 07/23, was told it was the battery. I called on 7/26 was told I need a new engine. There are complaints about this issue. Ford motor company knows about the issue. This issue with the vehicle could has caused serious injury or death to me or my family. The lack of communication is horrible.

- Chicago , IL, USA

problem #103

Jul 072021

Edge

  • miles
Vehicle began exhibiting a loud rattle from the engine at idle. Took vehicle to dealer and they identified it as a cracked flex plate (flexplate). While vehicle was still drivable at the time, the flex plate had the potential to fully fail at any time, which would cause power loss to the wheels. Vehicle has 62000 miles, just outside of power train warranty, and expected to cost $5000 to $10000 to repair.

- Smyrna, GA, USA

problem #102

Jul 092021

Edge

  • miles
The engine block is cracked and fluid is leaking into the cylinders.

- Davie, FL, USA

problem #101

Jun 232021

Edge

  • miles
The engine of my 2017 Ford Edge began to misfire intermittently in 2019. When it was finally able to be diagnosed in 2020, it was determined fuel had escaped around a spark plug. The spark plugs were replaced. Approximately one year later, the issue began again. Upon further inspection, it was found that a head gasket had gone bad. While there is not definite evidence of a coolant leak, it is suspected a leak may have initiated the issue. Research has also indicated the engine block is most likely cracked. While driving, the engine would often lull and stop accelerating. This happened several times as I attempted to drive down the interstate, being forced to exit the highway due to not being able to move with the speed of traffic. After the first repair of the spark plugs, the car seemed to drive fine, however, they shouldn't have gone bad within a year of install indicating a much larger issue. The car is unable to be driven. Even with replacing the head gasket, I do not feel the car would be safe with a cracked engine block. Nor should the motor have gone bad this soon.

- Wichita, KS, USA

problem #100

Jun 012021

Edge 4-cyl

  • 69,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The contact also took the vehicle to an independent mechanic and was also informed that the engine needed to be replaced. The vehicle was taken back to the local dealer and the engine was replaced. The manufacturer was informed of the failure. The failure mileage was approximately 69,000. The consumer stated she was told not to drive the vehicle anymore due to the fact the engine might freeze up and spent $5400 to have the engine repaired.

- Hamilton, MT, USA

problem #99

Jun 172021

Edge

  • miles
Engine defect - Coolant leaking into cyclinder- requires whole new engine

- Lakeland, FL, USA

problem #98

Mar 282021

Edge

  • miles
Service Code P0302 and P0316 indicating Cylinder #2 malfunction/misfiring---2017 FORD Edge SE FWD 2.0L EcoBoost. Check engine light came on at 59,995 miles, Sunday, March 28, 2021. Thus far, no one in danger. But some of the symptoms of this inherent, internal engine, failure code make the operation of the vehicle dangerous. The vehicle may stop abruptly or stall out. Occasionally, engine runs rough, shakes with hesitations and jerks with acceleration. 06/18/2021 inspected at Pinnacle FORD in Nicholasville, Ky. "Allowed engine to reach operation temperature and pressurized for 5 hours, 8 PSI drop in pressure. Removed spark plug and used borescope to verify coolant intrusion in the cylinder. Customer given estimate for long block rebuild". The engine light came on & off (more often) for the next 4 weeks or so after 3/29/2021. I stopped by the dealer on Monday, 3/29 to get appointment.They were 2 1/2 weeks out booking appointments.Approximately 3 weeks passed without definite symptoms or smell, engine light off & on.Had a friend mechanic look at hoses and the like, without finding any leakage, smell of antifreeze, etc. Tested P0302 diagnostic code. Changed the spark plugs. As a result, for about 2 week period of no light illumination, no smell.Came on again prior to getting an appointment prior to Memorial Weekend, and the service center was again booked 2 weeks out.Per my schedule and theirs, I scheduled an appointment at the 3 weeks timeframe. Dropped it off 06/17/2021 after hours. See Technical Service Bulletin 19-2346, 19 December 2019 https://www.serviceadvisor.dealerconnection.com REF: https://fordauthority.com/202/12/new-lawsuit-targets-ford-ecoboost-four-cylinder-coolant-leaks/

- Nicholasville, KY, USA

problem #97

Jun 012021

Edge

  • miles
Coolant leak into cylinder. Manufacture defect. Known issue by Ford but will not cover any replacement as vehicle is out of warranty by 7000 miles. A 2017 with 67000 driven by a grandma 5 mph under the speed limit should not need a new engine. Engine light comes on. Misfires. Puffs of white smoke. Didn-??t take to dealer as closest if 1/2 hour away. Took to local repair shop. They ran codes and said it is a known problem from Ford. NHTSA ID Number: 10162071 Manufacturer Communication Number: TSB 19-2208 Summary Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly. This needs to be a recall or at least Ford needs to cover the replacement costs for those with issues.

- Glencoe , MN, USA

problem #96

May 152021

Edge

  • miles
2017 Ford edge with 79,000 miles began to make a loud engine rattle, it almost sounded like someone had put a semi-engine in it overnight. No check engine lights ever appeared. Took it to a local shop and they came out to look at it and said it sounded really bad and I needed to tow it to a Ford House immediately. Once Ford took it apart they found that the flywheel had cracked, and it caused my crankshaft to crack as well. They're saying I need a complete engine replacement for $8,000. Big safety issue that no check engine light never came on with complete engine failure.

- Ft Worth, TX, USA

problem #95

May 272021

Edge

  • miles
Service light came on then overheat light - took to dealer to check. Told by service guy that the tech has performed a long pressure test on the coolant system to find a leak. There are no external leaks so we checked and found coolant intrusion inside the cylinder head. The fix for that is a complete engine assembly.

- Richmond, VA, USA

problem #94

May 172021

Edge

  • miles
Engine light came on with 83,690 miles. Carried to local Ford dealership. Problem was coolant leakage into engine(which my research has shown is a common issue). The solution is engine replacement at cost of around $7000. This is a known problem and Ford has yet to correct it.

- Salem, AL, USA

problem #93

Apr 202021

Edge

  • miles
2017 Ford Edge w/2.0 EcoBoost engine. Vehicle had about 64000 miles, started vehicle in morning and it idled rough. Check engine light came on. I used a code reader and it showed "random misfire, cylinder 4" P0304. Reset the check engine light and drove for about 10 more days. Started again in the morning and it idled rough causing the check engine light to come on again. I took vehicle to Ford and they diagnosed "fluid intrusion into cylinder walls". Service adviser knew exactly what it was when I described problem, saying "this is a common occurrence". Replaced engine at a cost of $5302 since it was approx. 6ooo miles out of warranty. Found numerous online complaints about this same engine and same problem. Ford seems to know about it because in Dec. 2019 they issued TSB #19-2346 describing the problem and the steps to fix it (new engine and the required parts to order). many online complaints describe low coolant and overheating. My engine would of gotten there if I hadn't taken it in to the dealer.

- Leona Valley, CA, USA

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