10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
25,403 miles

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« Read the previous 20 complaints

problem #92

Mar 252021

Edge

  • 71,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving 30 mph, the check engine warning light illuminated. The contact continued driving with no other issues. The following day when the vehicle was started, the vehicle shuddered. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the same local dealer to be diagnosed a second time. The contact was informed that coolant leaked into the engine block and the engine needed to be repaired or replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 71,000.

- Benton Harbor, MI, USA

problem #91

Apr 262021

Edge

  • 90,000 miles
The description below is what has occurred with my vehicle. It has a cracked flexplate resulting in loud noise when starting engine and when idle or at low speed. Vibration in steering wheel. Could result in loss of power if not fixed. NHTSA id number: 10144200 manufacturer communication number: Ssm 47398 summary some 2015-2018 Edge vehicles equipped with a 2.0L ecoboost and 6F35 transmission may exhibit a rattle noise from the transmission bellhousing area while running. This may be the result of a cracked engine flexplate.

- Midlothian, VA, USA

problem #90

Oct 102020

Edge

  • 0 miles
Alerts that engine coolant temperature is too high. Makes smoke come from the hood. Countless bottles of antifreeze just run through it. It causes the whole car to just shut off from the heat while in motion.

- Fort Payne, AL, USA

problem #89

Apr 142021

Edge

  • 46,500 miles
Coolant leaking into engine

- Toa Baja, PR, USA

problem #88

Apr 142021

Edge

  • 33,000 miles
Was driving vehicle engine light came on at 33;000 miles took in for service and was told it needs engine.. just found out that this is an issuse that is reaccouring and need to be replaced with engine that doesn't have this problem.,. why isn't Ford doing this.

- Whiting, NJ, USA

problem #87

Apr 082021

Edge

  • 77,500 miles
At roughly 77,500 miles our engine starting misfiring both while stationary and in motion. The check engine light came on. We pulled code P0305, indicating cylinder #2 misfire. We replaced the coils and spark plugs and the engine continued to misfire. We then began hearing fluid moving behind our dash board and noticed that the coolant tank was low but no visible coolant leak was found. We took the car to a local Ford dealer's service center (woodhouse Ford - omaha, ne) for inspection and diagnosis. They confirmed that engine coolant was leaking into cylinder #2, causing the misfire. It was also leaking into the heating element, causing a putrid smell in the cab of the vehicle and the rushing fluid sound behind the dashboard. They confirmed this is related to Ford tsb 19-2346. Ford stated that the repair requires a $6300 replacement engine and they are not liable for the damage to the engine as a result of their defect. Per the tsb, this engine defect may result in engine fires but fortunately it did not get to this point for us.

- Papillion, NE, USA

problem #86

Apr 022021

Edge

  • 61,000 miles
Engine light on my 2017 Edge came on when I started it. The car was shaking and running rough. Took it to dealer who said when they tried to replace the spark plugs, they broke on off. They then discovered the block cracked and coolant got into the cylinders. The only fix action is to replace the engine. This is a common problem that Ford needs to acknowledge.

- Dry Run, PA, USA

problem #85

Mar 302021

Edge

  • 75,000 miles
The contact owns a 2017 Ford Edge. The contact stated she was unable to start-up the vehicle. The contact stated no warning light was illuminated. The contact stated later that day she started the vehicle using the spare key. The contact stated that white smoke exited the rear of the vehicle. The contact stated that the check engine warning light was illuminated. The contact drove to her destination. The vehicle was taken to an independent mechanic and the contact was informed that the head gasket allowed coolant to leak into cylinder number 2. vic bailey Ford (501 E daniel morgan ave, spartanburg, SC 29302, (864) 585-3600) was contacted and made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.

- Moore, SC, USA

problem #84

Mar 302021

Edge

  • 70,000 miles
Around 70,000 miles my check engine light came on. My car has also been shaking upon acceleration, which has been up to this point, unable to be diagnosed. I took my car into a Ford dealership, and they said that coolant was leaking into cylinder 4, and that the whole engine will need to be replaced. They also said this is a known issue with this vehicle.

- Gainesville, FL, USA

problem #83

Mar 242021

Edge

  • 80,000 miles
Car engine idles rough and white smoke comes out of exhaust. The check engine light came on while I was driving 20 miles per hour on my town road and I took it to the mechanic he said the coolant is leaking into cylinder head number 2. we had to fill the coolant reservoir because it was very low.

- Apex, NC, USA

problem #82

Mar 022021

Edge

  • 81,000 miles
My 2017 Ford Edge with a 4 cylinder 2.0 ecoboost engine and 81,000 miles needs a new engine, as per my local Ford dealer. I recently had coolant leak into the engine through the cylinders. All preventative maintenance work, including oil changes, have been done when required. Dealership tells me the vehicle is out of warranty and totally my responsibility to replace the engine at a cost of approximately $8,500. This problem exists with Ford ecoboost engines all over the country and Ford has been aware of it for years. No recalls have been made since many of these problems occur after the warranty has expired and then it's the customers responsibility. Ford Motor Company is not taking responsibility for their product when they have known for some time that they have problems with the ecoboost engine.

- Waconia, MN, USA

problem #81

Mar 122021

Edge

  • 42,000 miles
Check engine light came in. Took car for repair was told it was the spark plugs. Week later check engine came back in. Was told it was misfire codes then cleared. Week later (3rdweek in row) heard swooshing sound like liquid running towards the front of car where the heat vents located and check engine back on with car gas mileage decreasing from 147 miles to 25 miles during a 5 min ride to dealership. Told low coolant and coolant leaking into engine thus destroying engine. Entire engine needs to be replaced. Car has 42000 miles on it.

- Winston Salem, NC, USA

problem #80

Mar 132021

Edge

  • 61,900 miles
On my 2017 Ford Edge the epb motor and ABS module went out at 62,000 miles resulting in brakes dragging and very difficult to release the parking brake with the danger of locking up while driving. Also the engine is a 4 cylinder 2 liter ecoboost and has been leaking coolant into cylinder number 2 causing coolant level to drop and the engine misfiring eventually leading to a engine warning light. Ford has issued a service bulletin to look out for these problems. The only remedy is engine replacement at a cost of at least $8,000. Ford has been aware of these problems for quite a long time but has not issued a recall and will not help with the cost of repair. I believe my engine had this problem before the powertrain warranty expired at 60,000 miles. I am not a mechanic and did not notice the problem until my check engine light came on at approx. 61,500 miles. I think Ford should bear the responsibility of engine replacement as the engine has failed before 62,000 miles. A car engine should last much longer. After doing research I have seen complaints of dozens of similar cases of the ecoboost engines having the same problem and beleive it has a design flaw.

- Winchester, VA, USA

problem #79

Jul 072020

Edge

  • 87,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving he heard a loud knocking sound coming from the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant leaked into the engine causing the engine to misfire. The vehicle was next taken to town and country Ford (7800 E lloyd expy, evansville, in 47715) where the mechanic informed the contact that the VIN was not under recall. Additionally, the repair would be an out of pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 87,000.

- Evansville, IN, USA

problem #78

Mar 102021

Edge

  • miles
Check engine light, and coolant keeps going low, cylinder 1 misfire, cooling getting into the cylinder

- Paterson, NJ, USA

problem #77

Feb 192021

Edge

  • 88,000 miles
Check engine light came on. Took car to dealership for diagnostic. Coolant leaking into #2 cylinder -- 88,000 miles on the car and it requires a total engine replacement. Dealership estimate of $9,000 to fix.

- Lee's Summit, MO, USA

problem #76

Feb 242021

Edge

  • 68,000 miles
Diagnostic done by Ford identified that cylinders 1 and 3 misfire. The engine assembly has an internal coolant leak at cylinders 1 and 3. there is coolant intrusion at cylinders 1 and 3. a class action lawsuit has been filed against Ford regarding this ecoboost engine. My car stalls and cannot exceed 60 mph. The resolution is the replacement of the long block. Ford hasn't issued a recall for the 2.0 L engine but has issued several technical service bulletins.

- Costa Mesa, CA, USA

problem #75

Dec 012020

Edge 4-cyl

  • 113,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the vehicle was taken to integrity auto (1031 9th avenue SE watertown, sd 57201, (605) 878-2277 to be diagnosed. The contact was informed that the engine block was fractured. This caused water to leak into the cylinder head causing a misfire and check engine light the vehicle was not repaired. When dealer diagnosis this problem by changing the spark plug and coil pack on the #2 or #3 cylinder would help resolve the problem. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 113,000.

- Watertown, SD, USA

problem #74

Oct 212020

Edge

  • 75,000 miles
Coolant leaking into #1 cylinder causing rough idle at start-up and misfire dtc. Tsb issued by manufacturer to replace long block, but no recall or compensation for repair.

- Madison, SD, USA

problem #73

Mar 112019

Edge

  • miles
Vehicle was taken in for a check engine light on 3/11/2019 in was in a tsp status with Ford that turned into a recall. The recall has not been successfully repaired to this date and has been into the service center 10 times. It is currently there again. Ford has made all of the repairs under warranty. However, a dangerous issue persists with the engine. The vehicle cannot be driven and Ford master mechanics have not solved the issues. The vehicle cannot be driven because it presents a very clear hazard for the occupants as well as the public. The engine looses coolant rapidly with Ford not being able to determine when the coolant goes. The engine seizes and causes you to have to immediately stop.

- Colbert, WA, USA

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