10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
24,093 miles

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« Read the previous 20 complaints

problem #241

May 012023

Edge 4-cyl

  • 104,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who replaced a vacuum seal, and the check engine warning light was no longer illuminated. Approximately a week later, the failure reoccurred. The vehicle was taken to the local mechanic who diagnosed that cylinder #1 and #3 was misfiring. The spark plugs and ignition coil were replaced. The vehicle was later taken back to the local dealer who determined that coolant was present in the engine block, and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 104,000.

- West Jordan, UT, USA

problem #240

Apr 012023

Edge

  • 70,000 miles
The contact owns a 2017 Ford Edge. The contact stated while his grandmother was driving 35 MPH, the temperature gauge started rising quickly and she saw steam coming from under the hood. The contact stated that the check engine warning light was illuminated. The driver was able to park the vehicle at her friend's residence and called the contact to inspect the vehicle. Upon inspecting the vehicle, the contact noticed that the coolant level was low, and added a gallon of coolant to the reservoir. The contact stated there was no evidence of a coolant leak on the ground. The contact took the vehicle to the local dealer, where it was diagnosed with needing the long block engine to be replaced due to coolant leaking into the engine cylinders. The vehicle was not repaired. Upon investigation, the contact associated the failure with TSB: 22-2133. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

- Littlestown, PA, USA

problem #239

May 012023

Edge

  • miles
1) Component failure is the engine block. I have 77K miles and have recently had my Check Engine light appear. After spending several hundred dollars to have sparkplugs and the Cylinder #2 tube replaced, the issue persisted. I then started to realize my coolant reservoir was very low, so I added coolant - but I noticed I was losing coolant on a daily basis, not only that, my engine, at start-up, was very, very rough with a lot of white smoke coming out of my exhaust. After doing some research, I then learned, that the problem is coolant intrusion into the #2 cylinder, which will require an entire engine replacement. Several times last week and this week I was driving and had my overheating warning flash on - my engine temperature gauge was in the red area as my engine was overheating due to loss of coolant. At one point, I thought I was going to blow-out my engine while going 65mph - it was frightening since I had my ten year old daughter with me. I got home and refilled the coolant immediately. A couple days later my engine overheated again taking my daughter to school. We only have one car, so this is incredibly nerve-racking, extremely stressful and very, very disappointing. 2) My and my family's safety is being compromised by what appears to be a known issue on 2017 Ford Edge cars. I have learned there is a TSB on this issue, but no recall. 3) The issue has not been confirmed by a technician. 4) My car has not been inspected by anyone other than the service technician who replaced my sparkplugs. 5) I had the Check Engine light appear for the last three weeks; since the first few days of May, 2023. Expenses: I have had to pay about $500 already, but I was told by two Ford dealers that the cost for an engine replacement was $8,000 and $10,000 respectively. Why should I have to pay for a known Ford issue of this magnitude" And why should I have to place my family's safety in jeopardy, we only have one car, every time we have to take the car to go somewhere"

- Leander, TX, USA

problem #238

Feb 152023

Edge

  • 60,000 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle overheated. Additionally, the check engine warning light illuminated, and the vehicle shuddered. The contact stated that the failure was a persistent failure. The vehicle was taken to the dealer, who informed the contact of coolant intrusion into the engine block. The contact related the failure to Technical Service Bulletin: 22-229 (Coolant Intrusion). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 60,000.

- Gilmer, TX, USA

problem #237

Mar 012023

Edge

  • miles
Known Ford Edge engine issue. my 2017 purchased new at 81K miles has engine coolant leaking into cylynder 2. Engine light code p0302 and p316. Miss fire on start up. At dealer and informed it needs new engine long block at a cost of $8400. It is out of warranty obviously and this is a serious issue that is well documented online. Ford needs to have a recall on this issue. Paid $46k for a car that is disposable at this point as I can not replace an engine.

- Williamsville, NY, USA

problem #236

May 092023

Edge

  • 61,000 miles
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light illuminated. The contact took the vehicle to the dealer who diagnosed that there was a misfire in cylinder #3. The spark plug and coil was replaced. The vehicle was repaired; however, approximately 2 days and 30 miles later, the engine started running rough. The contact called and informed the dealer that coolant was leaking into the cylinder from the engine block and the vehicle was emitting white smoke while driving. The vehicle had since failed to start the engine and the vehicle had become inoperable. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000.

- Saint George, UT, USA

problem #235

May 102023

Edge

  • miles
2017 Ford Edge Titanium with just 30K. Faulty engine design causing internal engine coolant to leak into the cylinder causing engine failure.

- Rockville, MD, USA

problem #234

May 102023

Edge

  • miles
Started with engine light and then diagnosis of cylinder 2 misfire. Replaced coil twice and went to ford dealership who tested it. Coolant intrusion in engine, engine failure. Engine has to be replaced. Ford is offering no assistance for a known defect in their engines. Could have blown on the highway causing injury to me or others

- Raytown , MO, USA

problem #233

Apr 052023

Edge

  • miles
Another case of Fords failure in manufacturing with its eco boost engine. Failed head gasket and coolant leakage causing engine failure from there know issue.

- Sun Valley, CA, USA

problem #232

Apr 272023

Edge

  • miles
Coolant is leaking into #1 cylinder causing a misfire code. Ford dealer says engine needs to be replaced.

- Brunswick , OH, USA

problem #231

Apr 202023

Edge

  • 78,803 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle was shaking with the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the engine and cylinder leakage, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,803.

- Mesa, AZ, USA

problem #230

Apr 232023

Edge

  • 34,277 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced due to coolant leaking into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 34,277.

- Toledo, OH, USA

problem #229

Apr 022023

Edge

  • miles
This is a coolant intrusion in cylinder 2. My cylinder would misfire while driving at high speeds on the highway. Also, alarms of overheating of the engine would pop up. I took it to a Ford dealer and confirmed that it is a coolant intrusion and they tvwould try to charge $7,800 plus tax for a manufacture design defect.

- Inglewood, CA, USA

problem #228

Jun 102022

Edge

  • miles
Engine light came on at 73,000 miles and stated engine misfire cylinder 1. Took to Ford service. They had to put 1 gallon of coolant in and drove for about a week. Still having issues and finally told about TSB 22-2229 and that a new engine would be needed. This is a known factory defect and the customer should not have to pay thousands of dollars out of pocket to replace an engine with low miles! Engine has not been replaced.

- Snow Hill, NC, USA

problem #227

Apr 112023

Edge

  • miles
Most likely due to manufacturing defect or other issue related to, coolant is mixing into the engine cylinder causing a cylinder misfire. My vehicle is outside of the original manufacturer's warranty by about a year and now needs a new engine due to this defect. At 68,363 miles, there should not be a need for a new $6,000 plus tax engine with zero accountability or apology from Ford. This should have been a recall plain and simple and all costs associated with resolving this issue should be responsibility of the manufacturer. In June 2019, Ford issued a technical service bulletin of this known issue outlining the affected vehicles with a 2.0L EcoBoost engines, but did not communicate with affected owners or issue a recall to have this problem addressed nor do they offer a courtesy extension to the manufacturer's warranty for owners. While my family was lucky that we encountered this issue while we are in our home city, and not on the road driving to visit family in another state, it is not a stretch of the imagination that this could result in serious injury to unsuspecting, affected Ford vehicle owners. There is no repair invoice at the moment as my vehicle is currently still at the dealership awaiting parts.

- Austin, AR, USA

problem #226

Mar 102023

Edge

  • miles
My check engine light came on. The code was P0304. I had the spark plug and ignition coil replaced, but the check engine light came back on. The vehicle began to overheat. A technician was able to find that the coolant was leaking into the engine. I've taken it to a Ford dealership who confirmed this and has told me I need a new long block. The cost of this repair is over $9500. Upon researching this problem, it has been WELL documented since 2010 to be an issue with this engine, and NHTSA even issued a service bulletin about this issue with this year/make/model as of December 2019. The issue does not begin to happen until after the warranty period has passed, and the vehicle can catch fire with this defect. Knowing this issue exists, this engine needs to be recalled so that people do not need to worry about their vehicles overheating and catching fire! The responsibility of cost should not shift just because the issue does not present itself until a vehicle hits a higher mileage, which still is not that high.

- Melbourne, FL, USA

problem #225

Feb 152023

Edge

  • 110,000 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where the ignition coils and spark plugs were replaced; however, the failure recurred. The vehicle was taken back to the dealer, who informed the contact that coolant was leaking into cylinder #4 and that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 110,000.

- Louisville, KY, USA

problem #224

Jan 172023

Edge

  • miles
My 2017 ford edge check engine light came on with an error code P0302 cylinder 2 misfire. I took it to a local mechanic who replaced the spark plugs and engine coils. Within 3 days the check engine light returned along with engine running rough. The mechanic discovered the same error code and decided the new engine coils were defective. 3 days later the same issue occurred. I have had my engine coils replaced 3 times. Today the mechanic completed a pressure test to discover that coolant is leaking into my engine and advised contacting ford as there has been a technical service bulletin by ford. I have now discovered this is a common issue with fords motor in the edge model and continuing to drive this vehicle will put myself and children in danger as there is a risk of engine fire.

- Mansfield, OH, USA

problem #223

Jan 202022

Edge

  • miles
About the car in January of 2022. I was told By more than one ford motor company service employee that ford motor company only installs new engines when an engine fails and has to be replaced. In a nine month period the car has had four new engines and two turbos. I learned after it needed the 2nd asylum. At the dealership who installed the 1st engine put a junk yard motor in it claiming it was new from Ford motor company. The parts numbers that are on the receipt are in fact ford motor company parts numbers. When the motor was taken out for the 2nd engine to be put in it I saw it with the service manager it had rushed all over it and a. Two thousand fourteen stamp on the back of it. They refuse to even acknowledge this and do anything about it. Meanwhile in one year I have over $40000 in cost for toes hotels and rental expense that they refuse to acknowledge. I have had the car maybe 4 months out of the past 15 because of its continued breakdowns and engine replacement requirements. All of these issues started. Less than twenty four hours after purchasing and receiving my vehicle. This is a very shortened version and detail of my. Experience with the Ford Edge I bought 2017 model in January of 2022. I have plenty more documentation pictures. Emails et cetera. Regarding. Nightmare of A. Vehicle and each" Breakdown That has happened time and time again. Car is back at a dealership now awaiting its 4th engine and God. Knows what else Ford. Needs" To. Recall this ego boost. Motor and make it right for all the customers that have lost so much money and had so much. Frustration with something they thought and were told would be a reliable safe car for their family period. In total I have over seventy five thousand dollars in a two thousand seventeen ford edge that I have owned and paid off all inside of the past year. This vehicle has put me in so much debt that my credit is now ruined. I have put just as much money in rental cars as I did. Pay for this vehicle and

- Villa Rica, GA, USA

problem #222

Nov 252022

Edge

  • miles
We took our vehicle in due to a check engine light and rough start and idle. Upon inspection -Code #P0303 (Cal 3 Misfire) The technician noted no coolant in reservoir and no external leaks were noted. They said we need a new engine because of that internal coolant leak and referred us to the manufacture to in hopes of replacing the engine.- My safety and the safety of my family was put at risk because the engine for one could have actually caught fire or stalled while driving. - Yes the problem has been reproduced and confirmed by a dealer. - No, the vehicle has not been inspected by police or insurance. - No, warning lamps did not originally turn on. It came at a much later time after the problem had been going on for a while.

- San Marcos , CA, USA

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