The car overheated due to a known engine defect which allowed the coolant to leak into the engine block. The car now needs a whole new engine. This is what the Ford Dealer gave me. This service bulletin is dated June of 2022 TECHNICAL SERVICE BULLETIN 22-2229 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL This bulletin supersedes 22-2133. Model: Ford 2015-2018 Edge

- American Falls, ID, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that an engine cylinder was misfiring. The mechanic replaced the cylinder; however, the failure reoccurred. Additionally, the contact stated while driving 65-70 MPH, the vehicle made abnormal beeping sounds and decelerated unintendedly to 35 MPH. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where the contact was informed that there was no coolant in the vehicle. The mechanic added coolant in the vehicle to determine whether coolant was leaking. The vehicle was not repaired and was returned to the contact. The contact stated that the failure recurred while driving. The contact veered to the side of the road and turned off the vehicle for 5 minutes. The contact restarted the vehicle and drove to the nearest independent mechanic, where it was diagnosed that coolant was leaking into the head gasket and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The contact related the failure to TSB Number: 22-2133. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 45,500.

- Hope, RI, USA

2017 Ford Edge- 60,443 miles.Engine-check engine light came on 3 separate times. Had inspected each time- result was the same- " misfire in cylinder 2" light would go off- car running as usual. Then while driving on the freeway apx 70 mph the warning lights came on that the engine was overheating. This was a very dangerous situation. Immediately took the next exit and pulled into gas station. Five minutes later was able to drive 10 minutes to my home with no incident. The next morning, could not even drive 5 minutes out of my neighborhood before it happened again except this time warnings also included that the car was going into power saving mode. Immediately turned around and took it back home. This problem has been both reproduced and confirmed by both a certified repair shop and a Ford Dealership who both determined that coolant is leaking into cylinder 2 causing the problem. Ford is aware of this and has issued multiple service bulletins regarding this situation but will not put a recall out for this. This is a serious problem.

- Westerville, OH, USA

I bought the car in July 2022 with 62,000 miles for my daughter. The car now has 65,000 miles on it as she only drives back and forth to school. Check engine light came on a month ago then 2 weeks later it overheated with coolant light coming on. It took over a month to get in to the dealership to look at the car. Today they looked at it and told me the coolant had an leaked into the engine due to an engine defect so I would need a new long block engine that will cost about 8,000 to repair. Of course it-??s not under warranty and even thigh Ford knows it-??s an engine defect and fixed the issue in the replacement they will not cover the charges. They recalled the 1.6 engine but not the 2.0 so now I have to pay for a new engine for a car I just bought for 23,000 a year ago. I was also told even if they do a recall I may not be reimbursed for the cost of the new engine. I am absolutely appalled that a car with 65,000 miles requires a new engine, this is Ford design issue and they are not taking any responsibility. I see there is a class action lawsuit against them for this issue. We are a Ford family owning 3 of them but after this experience I am trading them all in and will never buy a Ford again. All they have to do is the right thing but instead they won-??t do it. There is a service bulletin for this exact issue. The dealership is very kind but nothing they can do to help.

- Lake Tapps, WA, USA

So the car has a code p0302 coolant is leaking in cylinder #2 which is causing the car to run rough and overheat because of coolant loss and from what I understand can eventually cause a engine fire I-??ve taken it to a shop to find this out but it hasn-??t been inspected by the manufacturer police or insurance representatives the check engine light has been intermittently coming on and going back off until one day it just stayed

- Rincon, GA, USA

In June our 2017 Ford Edge's check engine light came on. We took it to our mechanic who told us it would need a new engine block due to leaking coolant, but that they don't do that. He told us there is a TSB out and advised us to take it to the dealership. We took it to West Hills Ford in Bremerton on July 15 and they confirmed it has the known defect and that it does need a new engine due to the coolant intrusion. For reference, my car has less than 30,000 miles on it, but it is past the 5 year mark that Ford will cover. West Hills Ford has had our car for 3 weeks without working on it because we are trying to get our extended warranty to help cover the cost of a new engine. We are lucky that we dropped it off when we did because we have read about this known issue causing smoke, and even the car catching on fire!

- Port Orchard , WA, USA

Check engine light appeared at approximately 59,000 miles. ( just out of warranty as iIwas over the 5 years (expired March 28 2023) but under the 60,000miles. Was able to get an appt at a local dealer at 59483 miles, they did not diagnose issue, as they needed more time, set up another appt 2 weeks later and was told a new engine is needed due to coolant leaking into the engine block. Was told this is a known issue and FORD has since redesigned. Estimated cost to repair of $7000, and first available appt is 12 weeks out I have been told that the car could just stop at some point. Have read on line that major concerns with driving it, if coolant is low, could cause an engine fire. Reached out to FORD Customer Care and after much prompting was told only provide 30-40% assistance. Mind you had this happened prior to March 28 it would have been covered, Great car until now. Do not buy a used 2017 Edge.

- Brighton, MA, USA

The contact owns a 2017 Ford Edge. The contact stated while his daughter was driving 77 MPH, the vehicle started to lose motive power. The driver stated the high-temperature gauge, and the check engine warning light was illuminated. The driver was able to park on the side of the road and called the contact to add a gallon and a half of anti-freeze to the coolant reservoir. The contact drove the vehicle back to the residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 54,361.

- Adrian, MO, USA

According to Ford dealership, the coolant has leaked in to the engine and Ford knows about thr problem. My car is out of warranty and thr only assistance for is offering is 40% of the 8000 to replace the parts.

- Baltimore , MD, USA

1. The component that failed/malfunctioned was the engine, specific to the coolant spilling into cylinder 3 due to the known design flaw of the 2.0 Eco-boost engine. Is it available upon request for inspection. 2. Regarding safety, upon start, the engine was sputtering (misfiring) and would continue, intermittently throughout the drive. White smoke was emitted through both exhaust pipes. The coolant was running low consistently, would have to refill. 3. The problem has been confirmed at a local repair shop and it's currently at a dealership and has been confirmed to have the misfire/coolant issue. Diagnosis: New Motor/Engine - thousands of dollars! Unacceptable! 4. The vehicle has been inspected by mechanics (repair shop and certified Ford mechanic) 5. Yes. The check engine light came on, the code was P03003 (cylinder 3). This code first appeared on a trip, replaced ignition coil and spark plug, and still the issue persisted.

- Lakeland, FL, USA

My 2017 Ford Edge has a 4 cylinder EcoBoost Engine. My vehicle warning light came on or about June 20, 2023. I took it to a local mechanic. He advised that it was low on engine coolant, so he refilled it and advised that this type of engine has a known problem with coolant leaks. I next took the vehicle to Sunbelt Ford in Sylvester, GA. The dealership advised that there was nothing wrong with my vehicle. On or about July 24, 2023 I started my vehicle and heavy smoke emitted from the engine and the exhaust. The check engine warning light also came on. I turned off the vehicle and had a local mechanic inspect it. The mechanic advised that I had experienced catastrophic engine failure, and was fortunate that I was not driving at the time. I soon found out that Ford is involved in numerous lawsuits and complaints regarding this exact issue with this exact engine. It-??s wildly unethical and dangerous that Ford has not advised all owners of the known problems with this engine. Additionally, I-??m 73 years old living on Social Security. It-??s $6500 to replace my defective engine as quoted by Robert Hutson Ford in Moultrie, GA.

- Sylvester , GA, USA

Vehicle vibration and not switching into next gear. Engine light flashes when this is happening. When not flashing engine light stays on.it is scary that it is going to quit in traffic.

- Dade City , FL, USA

The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the engine coolant temperature low warning light was illuminated, and the air conditioning became inoperable. The contact took the vehicle to an independent mechanic and was informed that coolant was found in the cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and associated the failure with TBS: 22-2229. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 68,793.

- Richmond, VA, USA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts and would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #3. The contact also stated that the coolant reservoir was empty. The cause of the failure was not determined. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.

- Chillicothe, OH, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.

- Kewaunee, WI, USA

After passing 100,000 miles an engine light appeared. I took the vehicle to the Ford Dealership and was told that the cylinder was misfiling at startup. I was also told that this is a common problem the technician has been seeing with the Ford Edge around that year make/model. I was also told that a new engine would be needed at $8,000. The technician indicated he is not sure why FORD is not implementing a recall on this issue.

- Mount Vernon, IA, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.

- Grove, OK, USA

My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because "There is no Recall on this", and "you are out of warranty" (but by less than 10,000 miles). Or another option is "you can trade it in" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.

- Charlotte, Nc, NC, USA

Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure

- Oxford, OH, USA

I took my 2017 Ford Edge to the Dave Arbogast Ford when my check engine light came on. The dealership stated I need a new engine because coolant was leaking into cylinder 2 causing the misfire which led to the check engine light. After doing some research this is a well known issue with 2015-2018 Ford Edges. A service announcement was put out by Ford https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf on their website (posted June 26, 2019) yet this was never stated to me by the Dave Arbogast Ford dealership when I bought the card in July 2020. My safety and my children's safety has been put at risk due to this issue. This causes the car to potentially overheat and not be used.

- Troy, OH, USA