10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
24,093 miles

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« Read the previous 20 complaints

problem #561

Jun 252025

Edge

  • 69,891 miles
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was being serviced, the check engine warning light illuminated. Additionally, the TPMS warning light was illuminated. The contact stated that coolant constantly needed to be added to the coolant reservoir before driving the vehicle. The local dealer was contacted. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,891.

- Norton, MA, USA

problem #560

Dec 152024

Edge

  • 120,000 miles
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked and occupied, the contact-??s husband heard an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken an independent mechanic where it was diagnosed and determined that the engine block was damaged, there was coolant leaking into cylinder #1 and #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

- Manchester, MO, USA

problem #559

Jun 242025

Edge

  • miles
Bought this car a couple of years ago. In the past 6 months we have had to have brakes/rotors fixed ($650), spark plugs, etc ($780). It's had issues with not starting after fueling up with gas. It's been riding rough and rattling/vibrating. Took it to mechanic and he told me it was a manufacturer issue with cylinder 3. Coolant has been leaking and causing misfires. Basically needs a engine rebuild. Recommended we call Ford dealership because it has had several reports filed for this reason. We immediately went to dealership and were basically told "not our problem". But we will run a diagnostic exam for $145 but unless it's under warranty it's your problem. We're like no thank you. Literally just had a $80 diagnostic exam done at the other mechanic. Still owe several thousand on this vehicle that's now basically gonna sit and rot away. Mechanic told us it was unsafe to drive.

- Travelers Rest, SC, USA

problem #558

Jun 172025

Edge

  • miles
I acquired a new 2017 Ford Edge. Despite adhering to all recommended maintenance protocols and with a mileage of 52,000, the vehicle was diagnosed with a "coolant intrusion on Engine CYL 3." Subsequent investigation revealed this to be a documented issue associated with this Ford engine. I contacted Ford to explore their potential liability concerning the sale of a vehicle known to possess a design defect; however, they declined to assume any responsibility.

- Bethlehem , PA, USA

problem #557

Jun 042025

Edge

  • miles
The Ford 2.0L Ecoboost engine has been subject to Technical Service Bulletins due to coolant leaking into the cylinders causing recurring low coolant levels, rough running conditions, and engine misfire indicator lamps. The cause is a poorly designed engine and requires an engine replacement to rectify. The Ford dealership has quoted $10,000 for this repair. This issue has the potential to cause overheating or catastrophic engine failure.

- Columbia, MO, USA

problem #556

May 062025

Edge

  • 104,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that while driving two weeks later, the check engine warning light illuminated again. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak onto the spark plugs and ignition coils. The vehicle was repaired; however, three days later the failure reoccurred. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

- Louisville, KY, USA

problem #555

Apr 282025

Edge

  • miles
Car running rough, mostly when first cranked. Check engine light came on - misfire cylinder 2 and 3. Changed spark plugs and coil packs. Cleared code. Check engine light came back on. Changed fuel injectors. Reset codes. Check engine light back on. Same codes - misfire cylinder 2 and 3. Auto Start/stop turns off when car is rough on initial cranking. Coolant has a leak believed to be going into the cylinders. Have to add coolant every week It is scheduled for a pressure test. Seems to be the same problem other 2.0L EcoBoost engines are having but my VIN is not part of the recall

- Springfield, LA, USA

problem #554

Oct 022024

Edge

  • miles
Coolant intrusion into cylinder causing rapid corrosion of engine block.

- Palmdale, CA, USA

problem #553

Jan 012023

Edge

  • miles
The 2.0 ecoboost engine 2017 Ford Edge Titanium coolant leaking into many places. White smoke coming from exhaust flooding into the streets I have been told the Long block issue as well. The vehicle was at an independent service center where it sat for over three weeks while they worked hard trying to find the issues. Finally they advised me to get a second opinion through Ford which I did for over $300 for the same inspection. They have given me an outrageous estimate of over $16,000 to repair the issues. This is a common issue with this particular engine. I have read numerous complaints since purchasing it. Ford needs to be held accountable for all these defective engines they have yet to recall these dangerous vehicles. My vehicle is currently sitting in storage because it is inoperable. I-??m still making loan payments on this defective vehicle. I have reached out to Ford many times for assistance and they have turned me away. I will soon have to file a Lawsuit against Ford if they do not come forward and resolve this issue. I will never ever purchase another Ford.

- Chino Hills , CA, USA

problem #552

Nov 152024

Edge

  • miles
Engine and Cooling Failure on my 2017 Ford Edge. Transmission operating poorly and check engine light was on. Went to dealer for service, and was told faulty gasket is leading to coolant intrusion into the transmission. Was told needed to replace engine at cost of $10,500. This is a widespread issue on this model yet Ford refuses to recall it and fix it, and this despite the fact that they recalled other models with the same engine. An 8-year old car should not have to be junked. The NHTSA needs to do the right thing and force Ford to recall this model and replace the engine.

- Lake Forest, IL, USA

problem #551

May 072025

Edge

  • miles
I had purchased the 8 year warranty plan for my 2017 Ford Edge. The week before it expired, I took it in for a oil change and final check. The mileage was only 42,542 miles. Brakes were replaced under warranty and all looked good. Literally the next time we drove it after getting home, at about 55 mph the check engine light came on, motive power was lost, and the brakes and gas pedal lost power. After pumping the brake we got it stopped safely and then towed to the dealer. The code they found was P06E9 and after checking, no engine rotation was detected and the engine was seized and had to be replaced. I have a 2.7L EcoBoost engine which I have since learned has had many issues, class action lawsuits, and also a recall for Ford Edge years 2021 - 2022 for the same engine - replaced for free. Since it was 10 days out of warranty, and literally 50 miles driven out of warranty, Ford would not do anything to repair the car even though the engine issue is a known problem. Repair cost was quoted at $14,849.

- Incline Village, NV, USA

problem #550

May 192025

Edge

  • miles
Codes P0316 and P0302 misfire cylinder 2, could not remove plug due to seized to head due to coolant intrusion foul up threads of plug. Recommended replacement of long block and related hardware and gasket. Quote for new engine $9,350.

- Homewood, IL, USA

problem #549

May 112025

Edge

  • miles
My 2017 Ford Edge with the 2.0L EcoBoost engine has been diagnosed with the coolant intrusion issue covered by Ford-??s Technical Service Bulletins (TSBs) 19-2172 or 22-2229. Initially, engine code P0301indicating misfire in cylinder 3. Ford Dealership Hassett Ford Wantagh NY confirms the TSB issue and recommends long block replacement. There is a danger of engine fire, engine failure and stalling. My odometer is 74,000 miles.

- Massapequa Park, NY, USA

problem #548

May 022025

Edge

  • miles
Started the engine of my 2017 Ford Edge and it sounded different. It ran rougher then usual. Stated to my passengers that the car was not sounding right. Shortly there after on the highway at 55mph, the check engine light came on. The car continued to run rough that night. The next day when I started it, the check engine light was still on and I called the Ford dealer for a service appt. At the appt they informed my husband that my 2017 Ford Edge needed a new engine because coolant was leaking into cylinder. Told us we had 10000 miles before we must replace the engine. Appx cost $6000-$7000 Just 2 weeks before while having the oil changed and new brakes installed (because the check brake light came on), they had informed me that the water pump had a tiny leak that I might want to fix but to keep an eye on the temp gauge and carry some coolant until it got fixed. Appx cost $600-$700. Did not fix. Then check engine light came on. Have not fixed engine. Only 98700 miles.

- Sherrard, IL, USA

problem #547

Mar 102025

Edge

  • miles
There are approximately 78,000 miles on the car. Recently, a rough start caused the "check engine" light to come on. After taking it to a repair shop, the mechanic discovered there was coolant seeping into the #1 cylinder. Research confirmed that it was a known issue associated with a 'porous block' created during the casting process. Ford has known about this issue with the 2.0 In-line 4 eco-boost engine for over a decade and has not recalled the engine or offered to make any sort of restitution. Repair cost is estimated to be $8,000.

- Elizabeth, CO, USA

problem #546

Apr 292025

Edge

  • miles
Coolant Intrusion on EcoBoost 2.0L engine, cylinders #2 and #3 due to head gasket failure. Failure is due to open deck coolant system on engine re-design which was done on 2017- 2019 model years. The engine redesign (to get more horsepower) required more cooling so they "channeled" coolant between the cylinders leaving very little space for head gasket to seal. The only "fix" (see their TSBs) is to replace the entire long block on the vehicle. This replacement long block is not the same design, but a instead is a new one which has been re-engineered specifically because of the faulty design mentioned above. The cost quoted to do this through the Ford dealer that sold the car when it was new is $7,608.12. Ford customer service has been asked for financial assistance and has refused to provide any financial support. The vehicle in question only has 59,652 miles on it. TSBs issued re this are: 19-2346 and 22-2229

- Dewitt, MI, USA

problem #545

Feb 012025

Edge

  • miles
Vehicle has the 2.0 EcoBoost Turbo engine. The original engine produced same issues, mechanic found coolant intrusion at around 78,000 mi and replaced it for around $6,000 out of pocket in March of 2023. Logged everything with the local Ford to ensure new engine warranty stayed intact. Now the replaced engine is experiencing the same and also more concerning issues. Starting in Late January early February 2025, engine has 19,000 mi, vehicle has around 97,700 mi. Vehicle issues began with rough idling & white exhaust at cold start. Vehicle began shutting off while driving. It would never show any signs beforehand, would be driving normally, and then suddenly vehicle shut off and losses all power. Happened 5 times to me going speeds averaging from 35-75, including 3 times on a highway. Took vehicle into shop multiple times to rule out issues. Mechanic noticed a leaking gasket (commonly known issue with this engine), knowing the engine had warranty it was towed to the local Ford dealership. Dealership said the engine was experiencing coolant intrusion. However, in order to even request for an engine replacement under warranty they would have to do an engine teardown at around $5,000 in labor out of pocket. This vehicle is unpredictable and has sat undriven since February 2025. Ford is doing everything to get out of fixing their manufacturing issue & to disprove the part warranty that no one will give me a copy of. This issue is also logged on the Service Bulletin 19-2346

- Stanley, NM, USA

problem #544

Apr 202025

Edge

  • miles
engine coolant intrusion issues, white smoke when you start the car

- Saint Louis, MO, USA

problem #543

Apr 072025

Edge

  • miles
Engine light and warning light came on said engine coolant over temp, coolant leaking out, took it to ford dealership and they said the coolant is leaking into the cylinder and burnt the engine, said its a known problem thats been happening, they cant repair the engine, they have to replace the whole thing for $10,000.

- Burleson , TX, USA

problem #542

Feb 262025

Edge

  • 41,500 miles
The contact owns a 2017 Ford Edge. The contact stated while driving 30 MPH, the vehicle lost motive power and failed to respond when the accelerator pedal was depressed. The check engine warning light was illuminated. The contact stated that the vehicle slowed down and was losing motive power. The vehicle was then taken to a dealer where the air filter was replaced; however, the failure persisted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with combustion chamber failure and engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,500.

- Lake Oswego, OR, USA

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