10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
24,660 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #465

May 112023

Edge

  • 100,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

- Salt Lake City, UT, USA

problem #464

Oct 092024

Edge

  • 79,567 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the engine block needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 79,567.

- Universal City, TX, USA

problem #463

Oct 072024

Edge

  • miles
I took my Ford edge to the service department of Pine belt Ford. They let me know that there was a crack in my engine block, causing coolant to leak into the engine.

- Biloxi, MS, USA

problem #462

Sep 092024

Edge

  • miles
The check engine light would intermittently light up and then go out for a few months prior to system failure. In the week prior to failure, we took the vehicle to AutoZone and used their engine code scanner to try to diagnose the problem. Based on the result of that, we first changed the spark plugs, which initially made the check engine light turn off for about a week, then it came back on. We then replaced the ignition coils, the check engine light never went out. A couple of days after that, while I was driving home from work one morning, the check engine light started to flash at me, which it had not done before, the car started shaking, and the RPM pin started dancing but would not exceed 2000RPM. We took it to the dealership where they diagnosed a coolant intrusion in cylinder 2 and told us this is a known problem with Turbo Boost engines from 2015-2018 and that there is currently a class action lawsuit underway to push Ford Motor Company to make it an official recall. They recommended replacing the engine or trading the vehicle in for a new car. The vehicle was then towed to an independent mechanic, who confirmed the dealership's diagnosis and replaced the engine with a 2019 ReMan turbo boost engine, including brand new turbo hoses and gaskets. The total bill came to $8367.64

- West Saint Paul, MN, USA

problem #461

Sep 122024

Edge

  • 130,000 miles
My 2017 Ford Edge developed a crack in the long block of the engine. This led to coolant leaking into the block and causing the engine to idle roughly. The service engine light was constantly on and the long block had to be replaced. When I asked the mechanic if the new engine assembly was the same, he said that Ford had beefed the new ones up because they new they had problems with the old ones. Total cost was over $5300

- Findlay, OH, USA

problem #460

Oct 022024

Edge

  • miles
I have been told that 2017 Ford Edge has a leaking gasket and that coolant is seeping into the engine and mixing with oil. Ford is telling me I need to replace the whole engine. Cost is $9200. They are telling me not to drive it. I guess this has been a problem with many similar Ford engines. Not sure why this is not covered by recall. Basically I am going to have to trash 7 year old car with 85,000 miles on it. I am very disappointed that Ford is not stepping up. I am also surprised that the NHTSA hasnt extended the recall to this model.

- Lake Forest, IL, USA

problem #459

May 202024

Edge

  • miles
2.0 eco boost motor. Intrusion of coolant into the 1st and 2nd cylinder. Superior warranty and Ford company refuse to take any responsibility of this issue. It is a known issue and it has cost me $6624 and it is hard enough to have to buy 2nd hand car but 3 days after this issue arises. As is vehicle. Ford should be liable. 111k miles at time of repair. Started as fuel issues per Starks where bought car to spark plugs and coils to motor and fly wheel.

- Walnut Ridge, AR, USA

problem #458

Sep 032024

Edge

  • miles
I had my engine replaced last year due to cylinders misfiring and leaking coolant into the engine. 1 year later, the check engine light came on again. It turns out the new engine had the same problem and also had to be replaced. Coolant leaking into the engine could have caused the engine to get too hot and could have resulted in a fire. The dealer confirmed the issue was the same as what happened last year and has already replaced the engine (for a second time). This time it was covered under the new warranty, last time it wasn't. The dealer confirmed the issue when they inspected the car. This time, I only knew something was wrong when the check engine light came on, otherwise the car seemed to drive without issue.

- Southbury, CT, USA

problem #457

Mar 192024

Edge

  • miles
My 2017 Ford engine had a catastophic failure and required replacement. Sequence of events: January 8 2024, Check Engine light came on and at 99350, the spark plugs were replaced to correct. March 12 2024, Check Engine light came on again at 100900, the coils were replaced to correct. March 19 2024, Catastropic Engine light came while driving on interstate 75, the engine block cracked and was replaced. While replacing the engine it was noted that the Power Take Off Asy-s was also defective and needed replacement. As things progressed it was learned that Ford knew of an engine design failure but did not issue a recall. Fortunately the interste highway engine failure did not cause an accidentbut easily could have. I am currently asking Ford for reimbursement of the enging and Asy-s.

- Findlay, OH, USA

problem #456

Sep 302024

Edge

  • miles
Enginge defect, ecoboost 2.0, Coolant intrusion

- Louisville, KY, USA

problem #455

Sep 252024

Edge

  • 126,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 126,000.

- Middletown, PA, USA

problem #454

Jun 152024

Edge

  • miles
A check engine light appeared after a couple rough idle starts. I took it in to have the code read and it was a Cylinder 2 misfire. It was explained that it was not a big deal, just needed to replace spark plugs. I replaced spark plugs (car has 65K miles), picked the car back and the problem still existed. Took it back in with the same check engine code of Cylinder 2 misfire, this time the replaced a ignition coil. Picked it up and still had the same issue, and I took it back and they replaced the fuel injector. After the fuel injector was replaced, 2 days later I was driving it home still having the same exact issues of when I originally took it in rough, misfiring start the car over heated. I shut the car off and seen that I had zero coolant. I put coolant in the reservoir ( completely shocked because I had just had an oil change, and they didn't notice the coolant was low). The next morning I called the place I had been taking it and told them what happened and they were stumped. So, I called Ford told them the issues I was having, they said, they are 100% sure they know the issue( because it is a known issue with this year and make of vehicle) of what is wrong with it but to bring it in and they will run a diagnostic on it. With in an hour they said, that I had a coolant leak that was leaking behind the spark plugs and going out the exhaust causing the misfire and white smoke. To replace the motor will be $7K. I bought this car brand new, had the extended warranty and maintenance plan on the vehicle. It was kept in pristine condition and never missed a oil change or any recall. Then 6 months after the warranty is out, this issue began. Ford knows that this is an issue and they have a technical warning on it for the Ford edge and other vehicles. It is a unsafe to drive and not fair that I need to pair 7k for a new engine on a issue they know they have with this engine.

- Lawton, OK, USA

problem #453

Sep 232024

Edge

  • miles
Check engine light is still on after incurring approx. $1K+ in other repairs within the last 6 months. Took it to dealership whose invoice states, "Verified customer concern of check engine light and low coolant. Performed coolant pressure test and found cylinder #2 to have coolant intrusion." Apparently a TON of other 2017 Ford Edge owners have had the same exact issue at various points of the car's lifespan [XXX] ). I don't know how this hasn't become a recall by now. Estimate of repair is $10.5K+ and the car is only 7 years old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Plantation, FL, USA

problem #452

Aug 232024

Edge

  • miles
The issue is with the ECO BOOST. on 8/23/24 Helena Motors diagnosed the issue as coolant intrusion into the cylinder. A check engine light came on and off several times. Each time the vehicle was inspected by the dealership and finally the issue identified in August.

- Helena, MT, USA

problem #451

Sep 192024

Edge

  • miles
I maintained my vehicle according to what dealership told me. I only had the dealership that sold me the vehicle, do all mtce since I purchased it. My engine light came on so I took it in to determine what the issue was. They indicated I had a mis fire and there was coolant in one of the cylinders so I needed a new engine. Upon learning this, I did some internet research to find out many many people have had the same issue. There are also TSBs that Ford put out to dealers but not consumers of a known defect in engine block design that makes it a high risk for the failure I experienced. My dealer or Ford never communicated any risk to me. This Engine should have been recalled!!!

- Concord, NH, USA

problem #450

Sep 132024

Edge

  • miles
Our engine failed soon after a Ford dealership looked at our Edge. They told us there were some issues, but they did not tell us they were immediately needed. We drove a month or so, and the engine light came on. We immediately called, and the earliest they could get us in was a few weeks out. So we tried to treat it gently. It died Friday due to coolant intrusion into the 2nd cylinder. Had they told us there was something urgent we could have done to repair it, we would have. The dealership says they would have only covered up to 100k miles as standard for powertrain. They admit nothing about the fact that their Ecoboost engines 1.5, 1.6, and 2.0 all have major problems and many of which have been recalled, some my year. They are quoting me $10k to fix, and they can only put the same engine in, even though I'm seeing there is also a 3.5L OEM engine available in this trim that is allegedly far more reliable. I believe they should cover this known issue, both because they knew and because they did not tell me it was a safety concern.

- Wichita, KS, USA

problem #449

May 012024

Edge

  • miles
In early 2024 my 2017 Ford Edge began experiencing overheating. The car began slowing speeds to compensate for engine becoming too hot. Upon further investigation it was determined that my 2017 Ford Edge engine had a design flaw created by Ford Motor Company Being a retired widowed female, this was very upsetting for me. I did not have $6200 to replace my engine. I beleive the right thing to do is always doing the right thing. So I beleive Ford Motor Company should be held accountable, given this is their bad engine design flaw. Owners of the this model as well as other years and models of Fords have been affected. Do we have to have a fatality to recieve help? I tried to download docs. and class action lawsuits against Ford but unable to. But if I can see the class action lawsuits so can Ford. PLEASE do the right thing. This can have devistaing financial hardships. Thank you.

- Bloomfield, IN, USA

problem #448

Aug 262024

Edge

  • miles
Coolant leaking into cylinder. Engine has 72,440 miles. Engine should not need replacement. Comment issues with Ford Edge

- Fall River, WI, USA

problem #447

Jul 232024

Edge

  • miles
My engine light came on and the purge valve was replaced. I have 71k miles on my edge. Two weeks later the light came back on and on my way to the Ford service department, I started to get warnings of coolant leaking into engine, the car was powering down and i barely it there. I was told that I need a new engine at $8,500! I just put new tires on, new brakes and rotors, new wipers and replaced a purge valve, all for thousands of dollars. I don-??t have $8,500 so I am out a vehicle!!! I borrowed my friend-??s ford edge 2018 with 29k and within 3 weeks the engine light came on and I was driving it to be checked out with his mechanic to have it completely power down with the same frightening message of coolant leaking into the engine. Both our cars are sitting and out of commission!!! Ford needs to help its customers with repairs on their defective ecoboost engine design. My car was garaged, loved and always serviced at a ford dealership. I am sick over this entire situation for myself and friend and all the other ford customers faced with this poor engine design. My edge is a 2017 and my friend has a 2018-??how can one person carefully driving both cars within 3 weeks time have both engines completely die and need total replacements!!! I hope a class action lawsuit comes soon!

- Noblesville , IN, USA

problem #446

Sep 072024

Edge

  • 64,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and DTC code: P0301 (cylinder #1 misfire) was retrieved, and a coolant leak was found. The contact was advised by the local dealer that the long block might need to be replaced, which would replace the engine and the failure was linked to TSB: 22-2229. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

- Philadelphia, PA, USA

Read the next 20 complaints »