The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the vehicle then lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

- Parma, OH, USA

The car started burning through coolant. A pressure test was done to determine if there way a leak, and there wasn-??t. About a week later it missed when I started the car and the check engine light came on. The light was from code P0304 which is a 4th cylinder misfire. This is posted as a service technical bulletin by Ford. As we drove the car it started to misfire while driving. I was worried it would stop running while I was driving. We took the car to AutoNation Westlake Ford. They determined it is coolant intrusion into the 4th cylinder and it is from a design flaw with the engine. It is a mechanical defect due to poor engine design. The entire engine needs replaced. I have called Ford customer service and they said there is nothing Ford can do to even assist with the $11,000 repair of the car. I am left with a car I cannot drive due to safety concerns for myself and others on the road. I either try to figure out how to pay $11,000 for the repairs or scrap the car and have nothing to show for it. It is in amazing condition. 104,000 miles. I have pictures attached of the bore scope used to see where the leak is happening. The coolant is seen on the mating surface of the engine block and running down into the 4th cylinder. You can see the previous trails of fluid all along the side of the engine as well.

- Broadview Hts, OH, USA

March 9, 2025 Big O installed 4 new tires on my 2017 Ford Edge w/Eco boost engine. March 22, 2025 engine light came on while driving. Because I just had it at Big O, I took it back to them to check. March 24, 2025 Big O diagnosed my car when code P0303 came on. Spark plugs were good, but technician saw via camera that coolant was leaking into the engine. I was told to call Ford & that I probably had to replace the entire engine. I called Groove Ford. Service manager confirmed with that code that I needed a new engine. It was out of warranty & had no recalls yet. I have always taken great care of my car & was shocked to hear this! From my research, Ford has known about this problem for years. I reported it to Ford customer service & got a claim number. They also said they won't provide financial assistance. This is my 2nd Ford & I'm REALLY disappointed with them. There are hundreds of people like me that have this problem with their Ford vehicle. A recall needs to be done!

- Castle Rock, CO, USA

TSB 22-2229 - Technical Service Bulletin issued by Ford regarding a coolant leak issue in certain 2.0L EcoBoost engines, potentially leading to engine failure and requiring engine replacement. This happened to my vehicle in the Ford dealership told me I need to replace my engine and I think Ford needs to replace the engine.

- Minneapolis , MN, USA

My vehicle started going through coolant. Next, it started to misfire and was having the check engine light come on. It had the code P0304. It was a cylinder 4 misfire. We took it in to get diagnosed at AutoNation Westlake Ford. It is part of the technical service bulletin. There is coolant leaking into the 4th cylinder of our vehicle causing this issue. It is now happening while driving. We contacted for customer service to see if they have any programs to assist with the repairs needed because the entire engine needs replaced and it is a known malfunction due to poor engine design. They said there is nothing that can be done from them.

- Broadview Hts, OH, USA

Took the car for routine oil change and was informed the head gasket is failing, coolant and oil are mixed posing a safety hazard to drive the vehicle (that I make payments on still)

- Belle Vernon, PA, USA

The contact owns 2017 Ford Edge. The contact received notification of Customer Satisfaction Program: 22N12. The vehicle was taken to a dealer where the vehicle was inspected but no repairs were performed. The contact stated that approximately 10 months later, while driving at an undisclosed speed, the contact heard a loud clicking sound coming from the engine compartment before the vehicle lost motive power. The vehicle was taken to an independent mechanic and the contact was informed that the sound was internal in engine and a valve might be coming apart, and to take the vehicle to a dealer for assistance. The vehicle was taken to a dealer and was diagnosed with a cracked flex plate. The contact was informed that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 122,934.

- Arnold, MO, USA

2017 Ford Edge begin overheating. Diagnostic test revealed a cracked block & coolant consumption issues. This vehicle has a 2.0 Ecoboost with open block design. The diagnostic test was performed by Jones Automotive, Germantown TN. Since the vehicle isn't drivable, it has not been taken to a Ford dealership. What I've ended up with in a mixture oil and coolant with a sludge consistency filtering throughout the engine which is now a non-operational vehicle with ~ $5,000 payoff. As far as safety is concerned, this vehicle was in danger of the engine catching fire. The only warning received was the engine overheating which prompted me to take it our ship to determine the problem.

- Germantown , TN, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving on several occasions at various speeds, the vehicle lost motive power. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

- Berthoud, CO, USA

The coolant was leaking into the cylinder. Engine made loud wheezing sound and car would not accelerate.

- Montgomery, TX, USA

I bought this 2017 Ford Edge SEL with the 2.0L Ecoboost engine as a used vehicle in 2022. It started to have unexplained coolant loss and a check engine light indicating a misfires in cylinders #2 and #3. The car was taken to a local Ford dealer who diagnosed it with "COOLANT INTRUSION CYLINDER #2" and they indicated that it was a known issue with this engine but Ford had not issued a recall. They also indicated that the defect creates a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. They said my only option was a complete engine replacement at my own cost.

- Collins, MS, USA

The contact owns a 2017 Ford Edge. The contact stated that after having an oil change performed on the vehicle, the check engine warning light illuminated. In addition, the engine was shaking abnormally while starting the vehicle. The vehicle was taken back to the dealer, where a diagnostic test was performed. The diagnostic test indicated a possible engine failure. The contact was informed that due to the high volume of customers, it would be weeks before an extensive diagnostic test could be performed on the vehicle. The vehicle was taken to another dealer where an extensive diagnostic test was performed. The diagnostic test showed coolant intrusion into cylinder #1. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was 66,400.

- Whittier, CA, USA

Anti-freeze leak, had to replace engine.

- Ainsworth, IA, USA

August 2024 check engine light illuminated and white smoke coming from exhaust. Upon inspection, it was determined coolant was leaking into a cylinder causing corrosion and intrusion of the coolant into the engine. The car had 111,426 miles with no warranty. I had the engine replaced at a cost of $5710. This was a known problem by Ford causing them to issue Technical Safety Bulletin 19-2208, but did not notify the consumers. There are several class action suits for this identical issue. The recent Ford recall of the 2.0 eco boost engine in other models should have also included the 2017 Ford Edge. Ford sold this vehicle knowing the coolant intrusion would cause critical engine failure while driving leading to possible catastrophic wrecks.

- Greenwood, IN, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 124,751.

- Bradenton, FL, USA

Cylinder misfire. Coolant leak into engine.

- Brownstown, MI, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket, and coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired by an independent mechanic and the spark plugs and ignition coils were replaced. The failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,000.

- Shadyside, OH, USA

The engine shuddered upon startup, and the check engine light illuminated. The vehicle was to the dealership Redlands, CA. The service advisor informed us that engine needed to be replaced according to Ford's recommendation as per TSB22-2229. The repair cost for a known flawed design is $9,30000. If the engine seized up, serious accident could occur.

- Banning, CA, USA

See attached complaint

- Washington Dc, DC, USA

Check engine light came on and I took it to the dealer. They determined there is a coolant intrusion and the fix is replacing the engine.

- Lawrence , KS, USA