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- Auburn , GA, USA

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling in the driveway, the temperature gauge was showing that the indicator had raised to HOT, and the message "Engine Coolant over Temperature" was displayed on the instrument cluster. The contact shifted the gear selector into drive(D) and accelerated and the temperature gauge lowered back to the normal engine temperature. The contact stated that the failure also occurred while stopped for a traffic light or traffic sign. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC: P0217 and P1285 were retrieved, showing that there was a coolant leak at the water pump weep hole. The dealer determined that the water pump, timing chain, and other hardware needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 121,122.

- Laurel, MD, USA

Coolant Intrusion issue - this is a known issue subject to a class action lawsuit. My vehicle was textbook - check engine light with accompanying code for a misfire on Cylinder 3. Then it would run rough upon starting. Next, the heater was acting up (on and off). Then billowing white smoke that smells sweet. Coolant reservoir was low, but not empty. Vehicle has 75,000 miles on it and is not drivable without a $7000-$9000 long block replacement due to the risk of fire. Called Ford customer service and was told the TSB did not even apply to my vehicle (as though a known design defect is related to a particular manufacturing facility).

- Cypress, TX, USA

I was driving down the highway at highway speeds (60-70mph), and bunch of lights came up on my dashboard. Primarily, the vehicle was indicating a high temperature issue. Due to this high temperature, the vehicle went into -??low power mode-??, to conserve heat, which caused my gas pedal to respond slowly, and leaving me feeling very unsafe. I have since gotten the car inspected and repaired. The independent service center (Christian Brothers - Fossil Creek), identified that the issue was a coolant intrusion into 2 cylinders that effectively ruined the engine. I had to have a whole engine replacement. Ford is not offering any support, even though the NHTSA has reported it as a known problem with this engine type (bulletin 19-2346)

- Fort Worth, TX, USA

Coolant intrusion into the engine block due to a manufacturing defect in the cylinder walls. Needs engine replacement. I have had this car since 12/8/2020. No extended warranty. I have 60,000 miles on this 2017 Ford Edge and it needs an $8,000 engine. I still owe $11,000 on this vehicle. If the engine isn't repaired, it could overheat shutting down the motor and could cause extreme danger to the driver and even resulting in a fatality. We as consumers need your help in creating a recall on these vehicles. There are thousands of us that have lost so much money to repairs that should not be happening due to faulty engine blocks.

- Lexington, KY, USA

2L EcoBoost Engine was diagnosed as having porosity issues (tiny holes throughout engine which causes the coolant to leak into engine). The dealership informed me that it is a manufacturer defect and the only fix is to drop a new engine into the vehicle. My manufacturer warranty has obviously expired, but there are known recalls issued on a large number of their newer vehicles for the exact same issue I'm experiencing, as well as a civil suit filed against them in the state of California for the exact year and model of my car for the same issue. I contacted Ford Consumer Affairs and was told they are unwilling to do anything to fix their error as the warranty has expired. While I understand there is no current warranty, if a recall is issued they are responsible for fixing/replacing the faulty part(s) regardless of an existing warranty. Given that this is solely an issue caused by Ford Motor Company, they should be liable to resolve this issue. This problem causes other issues with the heating/cooling system as the coolant levels go to basically zero when the car is being operated as all the coolant is running throughout the engine block and has been known to cause fires and is a major safety hazard for anyone forced to drive a vehicle in this condition.

- Wichita, KS, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle idled roughly, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.

- Lake Suzy, FL, USA

I am writing to bring to your attention a serious issue I have encountered with my Ford vehicle, which I believe may indicate a broader safety concern that warrants investigation. Below is a detailed account of the problem: On November 27, 2024, my vehicle-??s check engine light came on. I took it to O-??Reilly Auto Parts, where the diagnostic code recommended replacing the spark plugs and coils due to a misfire in cylinder #2. Following their recommendation, I took the vehicle to Deer Valley Car Care, where the spark plugs were replaced. The check engine light turned off afterward. However, just one week later, the check engine light came on again, and the vehicle began to overheat. I had the vehicle towed back to Deer Valley Car Care, where they diagnosed coolant in cylinder #2. They advised me to take the vehicle to Bell Ford, as they informed me that this was a known issue with Ford engines, and Ford recommends replacing the entire engine in such cases. Upon further inspection by Bell Ford, they confirmed the diagnosis and also recommended replacing the long block engine. This issue, as explained by the dealership, is a known defect with the engine, and Ford is recalling newer models for this problem, but not my specific model. My vehicle has only 75,000 miles on it, and I take excellent care of it. To find that a defect in the engine has caused coolant intrusion into the cylinder is troubling. The fact that Ford does not offer a repair solution and instead recommends a full engine replacement further reinforces the seriousness of the issue. I was quoted approximately $9,000 for the repair, which I find unacceptable considering the relatively low mileage on the vehicle and the nature of the defect. Ford has acknowledged that this is a known issue, yet only newer models are included in their recall, leaving vehicles like mine outside the scope of any recourse. I believe Ford should be held accountable for this defect.

- Glendale, AZ, USA

Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.

- Chino Hills , CA, USA

My wife was driving the car and had no heat. Once she got home we realized that the car was out of coolant. This has been found to be the known issue with this car. Coolant intrusion into the cylinder. This has the potential to overheat causing someone to pull over and get hit on the highway. Especially with the snow and low visibility conditions I-??m glad my wife was able to make it home without being injured. This car is only a 2017 with around 122,000 miles. I-??m writing this to hopefully save someone else in the future.

- Van Buren Twp, MI, USA

Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.

- West Valley City , UT, USA

I am reporting a cracked cylinder block in my 2017 Ford edge with only 64000 miles and now not warranted for repair. I was informed by Ford Motor dealership it would cost me 10,000 dollars for entire engine replacement. I had two more payments before a total payoff on this vehicle.

- Monroe, MI, USA

Engine overheating warning light, Rough idling, Check engine light, all from -??coolant leak from the engine block on my 2017 Ford Edge "coolant intrusion" in the 2.0L EcoBoost engines. I am looking forward to joining Ford EcoBoost class action lawsuit. Fir ford edge 2017

- Los Angeles, CA, USA

My car had a check engine light on and I took it to the dealership to get it checked out and they said that coolant had leaked into cylinder 2 causing misfire and the whole engine needed replaced. The ford rep said it-??s a common issue know with that specific engine. Coolant is very flammable and could-??ve very easily started an engine fire.

- Minot, ND, USA

There is a crack in the block that is causing coolant to leak into the cylinder. This is a very common issue with these motors and should have been recalled a long time ago

- Helotes, TX, USA

I own a 2017 Ford Edge. I noticed white smoke and check engine light came on. I took the vehicle to a dealer where the vehicle was diagnosed with coolant intrusion and engine failure. I was informed that the engine needed to be replaced. Failure was approximately 80,000 There are thousands of ford cars reported with this engine issue: Other affected models include the 2015-2018 Edge, 2017-2019 Escape, and 2017-2019 Lincoln MKC and MKZ I am worried on engine overheating, misfires and car stops suddenly in traffic and case a crash, and even fires I see Ford Fusion engines have been recalled I don't understand why the other models are not recalled also.

- Snohomish, WA, USA

Brought car with 54k miles. Went to dealer 1 month before warranty ended. I was told there were specific problems which I fixed. I later went back a few months later and was told it-??s the battery. The Check engine light came back on a month later. I was told Coolant is leaking into the engine requiring you to need new engine. It-??s dangerous because car won-??t go over 20 mph. Even if you push gas you can-??t go faster. Smoke coming out of exhaust. Smell is toxic. There is no explanation as to why this happens.

- Newark, NJ, USA

It appears that just 85000 miles this engine is starting to consume engine coolant. I am afraid this is going to lead to major engine repair costs.

- Califon, NJ, USA

2.0 ecoboost leaking coolant into cylinder head causing misfire.

- Central City, KY, USA

2.0L EcoBoost with Coolant in Cylanders, White Exhaust Smoke and Illuminated MIL. 12/3/24 - Schicker Ford, Union, MO repair cost for new engine is $6,636.86

- St. Louis, MO, USA