10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
24,660 miles

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« Read the previous 20 complaints

problem #445

Aug 012024

Edge

  • miles
Coolant is leaking into my cylinders causing misfire and potentially hazardous issues to my vehicle. There are only 69,000 miles on my vehicle. It is low mileage by industry standards. This will be more than a $9,000 repair which is devasting to our finances. This is a design flaw, a manufacturer flaw and it is dangerous both physically/mechanically and financially to the owner.

- Medford, OR, USA

problem #444

Sep 032024

Edge

  • miles
My spark plugs need to be changed every 6 months. Eventually had to get a new engine because of it. I have 5000 miles on the new engine and already had to get new spark plugs today again. Please recall this!!

- Lexington, NC, USA

problem #443

Aug 292024

Edge

  • 70,000 miles
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made abnormal grinding sounds. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump had failed, causing metal shavings to enter the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000. The VIN was unavailable.

- Irvona, PA, USA

problem #442

Aug 222024

Edge

  • 75,533 miles
The contact's daughter owns a 2017 Ford Edge. The contact stated that while turned on and running on multiple occasions, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 73,533.

- St John, IN, USA

problem #441

Aug 282024

Edge

  • miles
Check engine light came on after running rough and having white smoke. FOrd dealer has confirmed that TSB 22-2229 issue is definite - Pulled cylinder #2 spark plug and found coolant intrusion in the cylinder. Recommend replacement of the engine - $8700 to replace - not covered by ford.

- Clinton, NY, USA

problem #440

Feb 262024

Edge

  • 97,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

- Tomball, TX, USA

problem #439

May 252024

Edge

  • miles
The vehicle engine has a design flaw, the head gasket on all Ford eco-boost engines made in 2017 will inevitably break do to an unsecure seal to the top of the engine, this is because of the newly implemented cooling channels in between each cylinder, causing the inevitable failure of the engine

- Corpus Christi, TX, USA

problem #438

Aug 152024

Edge

  • miles
The motor has failed and possibly could be a manufacturing defect according to the mechanic. He has several instances of this model of car that the motor failed prematurely costing owners thousands of dollars to install a new motor! Also, stated that the car should be immediately not driven due to the defect in the motor and could fail and even lock up or overheat putting the driver in danger due to possible fire. The check engine light did come on. The little wrench icon came on. The estimate to replace the entire engine is $4700.

- East Liverpool, OH, USA

problem #437

Aug 172024

Edge

  • miles
My edge has been experiencing flex plate issues since 106,000 miles. It-??s considered a CSP through ford there is a recall but my specific car -??isn-??t affected-?? this needs to be recalled so I can get it fixed. If this cracks all the way it could cause a fatal accident and there would be law suits. This is a huge safety concern, and needs to be pushed further as my car has the same type of flex plate as the other edges that have been recalled.

- Grand Rapids, MI, USA

problem #436

Mar 142024

Edge

  • miles
I took my Ford Edge in for a routine oil change in March 2024 and I received a call from the dealership that my car had an internal coolant leak. The technician told me this was a well known issue with these Ford engines and I need to replace the engine and it would cost approximately $10,000. I have seen that other cars with engines like mine have been recalled but my VIN was not on the recall list. I called Ford and was told they could not help me but I should save all receipts in case it gets added to the recall list. I believe that this should be taken care of by the Ford Corporation as it is a known engine defect and not caused by standard use of the vehicle.

- Springboro, OH, USA

problem #435

May 112024

Edge

  • miles
Car was at a red light. Started to pull into traffic and the car stalled which could have resulted in an accident. We have since found out that "coolant intrusion" is a known issue with "Ecoboost" engines by Ford.

- Marietta, GA, USA

problem #434

Aug 122024

Edge

  • miles
replaced spark plugs and ignition coil, keep getting misfire on cyclnder 2. Having to replace coolant every few days. Lots of research this is a known issue with 2.0 eco boost motor. How has nothing been done yet?

- Louisville, KY, USA

problem #433

Jul 182024

Edge

  • miles
Long block failure causing coolant intrusion into cylinders. Ford has Tsb out on

- Humble, TX, USA

problem #432

Aug 022024

Edge

  • miles
Approximately one week after seeing the CHECK ENGINE light appear, I had a Ford dealership service center examine my vehicle and do diagnostic testing at a cost of $180. I was told coolant was leaking into cylinder 1. They informed me that TSB 22-2229 detailed the problem, and the only solution was a long block replacement. I received a second opinion from an independent service center at a cost of $130. The answer was the same. Other than the warning light, the only evidence of a problem was some rough running of the engine on start-up on occasion.

- South Milwaukee, WI, USA

problem #431

Mar 272024

Edge

  • miles
Engine light started flashing 5mins after driving on a busy freeway. Had to pull over to allow engine to cool with children in the car. Topped off coolant. Over the next week, the leak continued. Took the car to my mechanic who was unable to replicate the issue. Warning lights continued to flash and coolant continued to leak. Took car back to mechanic who advised engine block intrusion common to Fords. Advised TSB for certain Ford vehicles (2017 Ford Edge 2.0 included) plagued by a defect that causes coolant to leak into the engine cylinders, leading to a host of problem. Reported the problem to Ford who advised me to bring the car to run diagnostics (for a $200 fee). Confirmed engine long block issue and $9700 to fix.

- Aiea, HI, USA

problem #430

Aug 022024

Edge

  • miles
My daughter was driving me in my 2017 Ford Edge AWD. We didn-??t get very far and noticed a burning smell and a lot of smoke coming out of the exhaust; there was no engine light or warnings on the display. The burning smell got intense and my daughter was having burning sensations in her nose and eyes. She immediately turned the car around and went back to my house. After turning off the ignition, we still saw smoke coming out of the exhaust and was afraid the car was going to catch fire and possibly damage my carport. It did not catch on fire, but we were very scared by the incident and it took awhile for my daughter to recover from the smoke issues. The car was towed to the dealership from where I purchased the car and they said that the antifreeze had been pushed through two cylinders and it cracked the block. The remedy is replacing the engine. Now we found out that this problem has been known by Ford Motor Company on three different engines that they manufacture. They did not send any kind of notification of the danger or make any recalls. Due to their not notifying consumers of a fire or engine failure risk, I feel Ford Motor Company is putting the safety of consumers in jeopardy.

- Salvisa, KY, USA

problem #429

Jun 302024

Edge

  • 66,000 miles
The contact's spouse owns a 2017 Ford Edge. The contact stated while driving on several occasions at various speeds, the vehicle began shaking violently. Additionally, on several occasions when the vehicle was started, there was white smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not prepared. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.

- San Francisco, CA, USA

problem #428

Jul 052024

Edge

  • miles
Our 2017 Ford Edge is equipped with an EcoBoost engine. This engine has a defect that causes coolant to leak into the engine-??s cylinders which can cause corrosion, oil dilution and contamination, and engine failure. This defect creates a safety risk because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. We took our vehicle to the Ford dealership on 7/17/24 because it was misfiring and losing power while driving. The dealership informed us that the coolant had in fact been leaking into the engine and we would need a new engine rebuild at a cost of $8,200. There were no warning lights and nothing else to indicate any issue was present until it was too late.

- Waterford, VA, USA

problem #427

Jul 292024

Edge

  • miles
My check engine light came on, started idling rough, code said spark plugs, vehicle would not start so changed spark plugs and one was gunked up, vehicle started but clouds of white smoke coming out of back and coolant low. Coolant flowing into oil. This is apparently the issue with the 2.0 EcoBoost engine that should have a recall! Only 127000 miles.

- Clarks Mills , PA, USA

problem #426

Oct 022023

Edge

  • 60,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the contact noticed white smoke coming from the exhaust pipe. In addition, the contact stated that when the vehicle was started, there was a rumbling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been persistent since October 2023. In addition, the contact stated that the vehicle had repeatedly been serviced by the dealer due to persistent failure. The manufacturer was made aware of the failure; however, the contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

- Metuchen, NJ, USA

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