10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
25,053 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #475

Oct 312024

Edge

  • 129,000 miles
The contact owns a 2017 Ford Edge. The contact's wife stated that while the vehicle was parked while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 129,000.

- Logan, OH, USA

problem #474

Sep 012024

Edge

  • 79,200 miles
The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The contact researched online and was aware of Technical Service Bulletin Number: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 79,200.

- Mystic, CT, USA

problem #473

Oct 122024

Edge

  • miles
On [XXX], my check engine light came on, followed by random shaking vibration after starting up the vehicle. I received code P0303 Cylinder 3 Misfire Detected. Autozone recommended to replace the ignition coil or spark plug. I replaced the ignition coil first and noticed there were oil inside of the hole and on the old ignition coil. I took my vehicle to Lafontaine Ford Lansing dealership in Lansing, Michigan. I was informed the oil was caused by valve cover gasket leaking. The cylinder misfire was caused due to coolant leaking into the cylinders. Two cylinders had already contained coolant. I was told this will result in engine failure and overheating eventually if I continue to drive the vehicle. Ford suggested to replace the long block and quoted me $11, $372.45 for the repair. My warranty expired at 100,000 miles. At the time of this incident, I was at 115,577 miles. This appeared to be a common issue/defect that Ford failed to disclose and refused to fix. I declined the repairs due to the exorbitant cost and left the vehicle parked. This defect (which Ford is at fault for) could have jeopardized my safety and other drivers on the road if it led to a potential fire while driving from Ohio. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lansing, Michigan Area, MI, USA

problem #472

Oct 162024

Edge

  • miles
I took my 2017 Ford Edge to a Ford dealer in town to have a diagnostic evaluation due to the "check engine" light coming up. The service associate notified me that the engine block needed to be replace due to coolant intrusion into the cylinders. Please see TSB 19-2208 for reference. There were no issues with the vehicle prior to the check engine light coming on. The date this occurred was 10-16-2024.

- Watertown, CT, USA

problem #471

Jun 012024

Edge

  • miles
I have the coolant intrusion leak. My vehicle's engine light is on for misfires, and it overheats.

- Lebanon, TN, USA

problem #470

Sep 012024

Edge

  • miles
Estimated cost to replace engine long block per technical service bulletin for coolant leaking in cylinders.

- Mccook, NE, USA

problem #469

Sep 232024

Edge

  • miles
Check engine light came on. I took to dealer and was told I needed a new engine. Antifreeze was found in one of the cylinders. I had 89k miles on vehicle. This is a design problem and recall should be issued.

- Concord, NH, USA

problem #468

Jul 232024

Edge

  • miles
Check engine light came on in June. Had oil change at the dealership and check engine light did not come on until July. Dealership said a coolant intrusion in cylinder 2 was causing misfire and a new engine was recommended. This is a 7 year old car with 47K miles. Engine cost was 11+K and I contacted Ford Motor Co. for assistance on August 12, 2024. After numerous phone calls and forwarding documentation Ford says they will reimburse some of the cost. This process has taken over 60 days for me to continue to follow up, (return calls promised, but never happened), request to speak with a supervisor, explain the situation repeatedly to the same "Concern Team" member. Ford Motor Co. knows that engine failure or worse is possible, but does not take responsibility, This should be a MAJOR recall!!!!

- Old Hickory, TN, USA

problem #467

Aug 302024

Edge

  • 82,590 miles
The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle the engine temperature gauge had increased to high and the check engine light had illuminated. The vehicle was taken to the local mechanic who diagnosed that the coolant reservoir was empty, the engine head gasket had blown and the engine block had cracked. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 82,590.

- Rome, NY, USA

problem #466

Aug 202024

Edge

  • miles
Service engine light came on, it was taken to an independent service center. The code was a "misfire" to cylinder 3. When the spark plug was removed, it was wet with coolant. This means coolant is in my engine which can cause irreparable damage to my engine. It is over $9k for me to fix. This is a devastating design flaw. Also, the backup camera freezes, and the backup warning sytem stops when the camera freezes, which can cause an accident

- Medford, OR, USA

problem #465

May 112023

Edge

  • 100,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

- Salt Lake City, UT, USA

problem #464

Oct 092024

Edge

  • 79,567 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the engine block needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 79,567.

- Universal City, TX, USA

problem #463

Oct 072024

Edge

  • miles
I took my Ford edge to the service department of Pine belt Ford. They let me know that there was a crack in my engine block, causing coolant to leak into the engine.

- Biloxi, MS, USA

problem #462

Sep 092024

Edge

  • miles
The check engine light would intermittently light up and then go out for a few months prior to system failure. In the week prior to failure, we took the vehicle to AutoZone and used their engine code scanner to try to diagnose the problem. Based on the result of that, we first changed the spark plugs, which initially made the check engine light turn off for about a week, then it came back on. We then replaced the ignition coils, the check engine light never went out. A couple of days after that, while I was driving home from work one morning, the check engine light started to flash at me, which it had not done before, the car started shaking, and the RPM pin started dancing but would not exceed 2000RPM. We took it to the dealership where they diagnosed a coolant intrusion in cylinder 2 and told us this is a known problem with Turbo Boost engines from 2015-2018 and that there is currently a class action lawsuit underway to push Ford Motor Company to make it an official recall. They recommended replacing the engine or trading the vehicle in for a new car. The vehicle was then towed to an independent mechanic, who confirmed the dealership's diagnosis and replaced the engine with a 2019 ReMan turbo boost engine, including brand new turbo hoses and gaskets. The total bill came to $8367.64

- West Saint Paul, MN, USA

problem #461

Sep 122024

Edge

  • 130,000 miles
My 2017 Ford Edge developed a crack in the long block of the engine. This led to coolant leaking into the block and causing the engine to idle roughly. The service engine light was constantly on and the long block had to be replaced. When I asked the mechanic if the new engine assembly was the same, he said that Ford had beefed the new ones up because they new they had problems with the old ones. Total cost was over $5300

- Findlay, OH, USA

problem #460

Oct 022024

Edge

  • miles
I have been told that 2017 Ford Edge has a leaking gasket and that coolant is seeping into the engine and mixing with oil. Ford is telling me I need to replace the whole engine. Cost is $9200. They are telling me not to drive it. I guess this has been a problem with many similar Ford engines. Not sure why this is not covered by recall. Basically I am going to have to trash 7 year old car with 85,000 miles on it. I am very disappointed that Ford is not stepping up. I am also surprised that the NHTSA hasnt extended the recall to this model.

- Lake Forest, IL, USA

problem #459

May 202024

Edge

  • miles
2.0 eco boost motor. Intrusion of coolant into the 1st and 2nd cylinder. Superior warranty and Ford company refuse to take any responsibility of this issue. It is a known issue and it has cost me $6624 and it is hard enough to have to buy 2nd hand car but 3 days after this issue arises. As is vehicle. Ford should be liable. 111k miles at time of repair. Started as fuel issues per Starks where bought car to spark plugs and coils to motor and fly wheel.

- Walnut Ridge, AR, USA

problem #458

Sep 032024

Edge

  • miles
I had my engine replaced last year due to cylinders misfiring and leaking coolant into the engine. 1 year later, the check engine light came on again. It turns out the new engine had the same problem and also had to be replaced. Coolant leaking into the engine could have caused the engine to get too hot and could have resulted in a fire. The dealer confirmed the issue was the same as what happened last year and has already replaced the engine (for a second time). This time it was covered under the new warranty, last time it wasn't. The dealer confirmed the issue when they inspected the car. This time, I only knew something was wrong when the check engine light came on, otherwise the car seemed to drive without issue.

- Southbury, CT, USA

problem #457

Mar 192024

Edge

  • miles
My 2017 Ford engine had a catastophic failure and required replacement. Sequence of events: January 8 2024, Check Engine light came on and at 99350, the spark plugs were replaced to correct. March 12 2024, Check Engine light came on again at 100900, the coils were replaced to correct. March 19 2024, Catastropic Engine light came while driving on interstate 75, the engine block cracked and was replaced. While replacing the engine it was noted that the Power Take Off Asy-s was also defective and needed replacement. As things progressed it was learned that Ford knew of an engine design failure but did not issue a recall. Fortunately the interste highway engine failure did not cause an accidentbut easily could have. I am currently asking Ford for reimbursement of the enging and Asy-s.

- Findlay, OH, USA

problem #456

Sep 302024

Edge

  • miles
Enginge defect, ecoboost 2.0, Coolant intrusion

- Louisville, KY, USA

Read the next 20 complaints »