2nd cylinder leaking coolant. Engine needs to be replaced.

- Superior, CO, USA

I was driving going 35 mph accelerating to 40 mph as I was on the inside lane of three lanes entering the state highway to go over the bridge when my indicator light came on showing over heating and I lost power. I immediately had to pull off the road and waited 1 1/2 hours for engine to cool down to check my engine. When I checked I had no coolant in my radiator. I spoke to a Ford service employee and they said get it to them to check out. They inspected and tell me there is a service bulletin 19-2346 stating the defect. A known defect causing dangerous situations for unaware car owners. Ford has told me they will not take responsibility for their known defective issue and want $ $7,000 to replace whole engine. Currently it is at Ford being repaired at my expense but hopefully our government officials or a lawyer can help redeem this situation.

- Bayou Vista, TX, USA

Check engine light came on. I took to fox Ford dealership where I bought it for servicing. Diagnosed: Coolant leaking into cylinders technical service bulletin 19-2346 2.0L ecoboost engine must be replaced I have owned the vehicle for 11 months. Ford company not willing to assist - denied request I sent proof that the vehicle was maintained well for the 11 months I have owned it.

- Kalamazoo, MI, USA

Check engine light came on at startup, engine rough idle. Took to nazareth Ford, nazareth, pa, car diagnosed with coolant leak into cylinder, a common issue with this engine as described by mechanic. Engine replacement is the only fix. Quoted between $6,000 and $7000 repair. Vehicle currently at service station awaiting parts. Current milage: 61000+

- Easton, PA, USA

Have owned the car for 10 months. Car has 64, 000 miles. I bought it with 52,500 miles in August 2019 from fox Ford in grand rapids, mi. Engine light came on took to mechanic mechanic diagnosed an engine issue with a technical service bulletin (tsb) 19-2346: 2.0L ecoboost coolant in cylinders took to Ford dealership.. same diagnosis and said I need a new engine. Fox Ford quoting me $6000 minimum for parts. Possibly $8000 with labor.

- Kalamazoo, MI, USA

The contact owns a 2017 Ford Edge. The contact stated that the vehicle revved up but failed to accelerate. The check engine warning light illuminated. The vehicle was pulled over and turned off and restarted however, the failure recurred. Neither the dealer nor the manufacturer were contacted. The failure was not diagnosed nor repaired. The failure mileage was approximately 40,000.

- Scottsdale, AZ, USA

Ford Edge ecoboost 2.0L coolant light came on around 60K miles, while driving. Service shop found code P0217(engine coolant excess temperature). Later took it to Ford dealership and they advised coolant is leaking from engine and a new engine would be required.

- Florence, AL, USA

At about 48,000 miles the 2.0L ecoboost engine had a check engine light. Brought it to Ford dealer and they said it was a coolant leak and it needed new engine. Vehicle still under warranty so engine will be replaced without cost. But I know others have had this problem. They need to issue a recall or warranty.

- Riverside, IA, USA

My 2017 Ford Edge 2.0L ecoboost, check engine light came on with code of P0302, after changing the spark plugs and coil packs, finally took it to our local dealership, banner Ford in mandeville, la and after a diagnostic was found to have "coolant intrusion on cylinder #2, and was told that Ford would not sell the parts to repair the engine, but that the entire engine had to be replaced because Ford had changed the design on the engine and gaskets. This should be a recall, not a tsb, as I have found multiple complaints and they all have contacted Ford with the same results, so Ford is well aware of this issue, complaints go back as far as 2015 and all are around the 65K to 70K mile mark. Ford knows about this by redesigning the engines and the gaskets. I am looking at an $8500 engine replacement bill because I am out-of-warranty.

- Lacombe, LA, USA

Ford Edge has 50,000 miles on it, was reading misfore code P0301 and coolant was leaking into cylinder 1, many others have had the same issue. This needs to be a recall.

- New Market, TN, USA

My engine had to be replaced because coolant was leaking into cylinder 2. this is a known issue to Ford and a recall should have been issued. NHTSA id number: 10162071 manufacturer communication number: Tsb 19-2208 summary some 2015-2018 Edge and 2017-2019 Fusion/mkz/escape/mkc vehicles equipped with a 2.0L ecoboost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (mil). Diagnostic trouble codes (dtcs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the service procedure steps to replace the long block engine assembly.

- Kansas City, KS, USA

Engine light came on. Diagnosis code P0304 came on. Drove for another week and took to Ford dealership. Told there was coolant leaking into cylinders and I had to have a new engine. Engine is Ford 2.0 L ecoboost. Have found numerous entries on forums of consumers that have the same defective engine. Mileage is 25 miles beyond the 60,000 powertrain warranty. Cost is well over $5000 on an engine that Ford knows to be defective and they are not taking responsibility for recalling this defective engine.

- Kingman, KS, USA

A year ago my check engine light came on and the car felt like it was misfiring when I pushed the gas so I took it in to the dealership and they said that there was coolant leaking into the engine. They fixed the head gasket and replaced the cylinders and it ran okay for a while. Fast forward to last week and I was driving down a major highway with my five year old and my dog in the car on our way to vacation and an error light came on saying it was a coolant emergency; at the same time the check engine came on immediately. Suddenly the car basically went dead while in motion going 75 miles per hour. I had to steer it off of the highway and turn it off; leaving us stranded on the side of the highway for 4 hours. I had to have it towed to the nearest dealership and they said that there is coolant leaking into the engine and that the entire engine needs to be replaced because apparently after I had my car worked on the first time there was a tsb 19-2346 saying if this problem occurs then the engine needs to be replaced. The car is 3 years old and has had major engine failure twice in one year- leaving my family and I in a very dangerous situation. This needs to be recalled. The mechanic at the dealership said this is a common problem on the ecoboost 2.0 engine. A common problem"!"! now I have to pay $7000 for a new engine, $600 for a tow across three states $100 in uber for picking us up and hotel fees leaving us stranded.

- Oxford, MS, USA

Battery goes dead for no apparent reason. Sometimes a message will appear that the car is in power saving mode (electrically) to save the battery, but not always. After charging the battery, the vehicle may run fine for 2-3 weeks then go dead. I have noticed the turn signals do not always have an audible sound when working, and I have noticed a clicking noise from the fuse / circuit box without any thing being done to the vehicle, and when it will not start. The current episode is the second in 3 weeks, the third in 6mos. The first episode, the battery was replaced. I do not believe this a battery issue. Other than this, the car performs fine.

- Plano, TX, USA

Engine light came on and car started running rough, jerking when starting up, or while waiting at a light. Took it to the shop and found out that there was coolant leaking into the cylinders and there was a Ford tsb out for it. Was lucky enough that my engine light came on got my car checked before it caused any accident. Reading about others having the same issue, some of them were not so lucky. This should be a recall not just a tsb.

- Aburn, WA, USA

I purchased a 2017 Ford Edge, in 2017, which ran fine at first. A year in, the car would run rough, and twice bogged down and turned off. Started again, replaced battery with under 2yrs of use and kept working. Fast forward two years, a few weeks ago, while driving home from work, I began to see performance issues and suddenly white smoke coming out the exhaust. No leaking was evident, and I never got a warning on my dash about temp or coolant or anything of the like. Took it to Ford, where I bought it, and after explaining the NHTSA customer satisfaction program, two of the associates reacted completely oblivious to what even NHTSA stood for or the issue, which btw seems to be reported over 10 times on the NHTSA site. Nevertheless, they suggested a new battery, spark plugs/wires, and then offered to take a look at the vehicle for a few days charging $125 for the "diagnostic", to which I refused. They then gave it a once-over, and found coolant in the engine, [milky oil] which indicates water seeping into the engine and would most likely require a cylinder head at the very least. They offered to give me a rental, for which they stated "I wouldn't have to pay" outside of the $50 liability fee, which is refundable upon Ford's hq/credit team got back to them. If they saw that this was not a "recall" type item, I would have to pay for the rental as well as the cost of repairs, which ball-parked around $4500-$5000. Clearly, this is unacceptable, for a 3yr old car with under 66K miles to have this problem. Filing a complaint with NHTSA in the hopes of finding some semblance of justice.

- Tampa, FL, USA

I went to the dealership where I bought my 2017 silver Ford Edge, because on 5/8/2020 the engine icon came up on my dash. So I immediately stopped at the local jarett Ford dealership in lakeland, fl, thinking it just needed an oil change. After I got this done, the engine icon never went and I began to experience my vehicle shaking and it also began heating up. This happened in 3 different occasions, with a red warning message on my dash of the precaution I should take to avoid overheating. Each time I immediately stopped the vehicle, waited for it to cool down, and added coolant to the radiator coolant tank. I went to elder Ford of tampa, fl, where I bought my vehicle and the service manager, terry was completely oblivious as to who NHTSA is as well as no idea of the customer satisfaction program. As I went to drive away my vehicle, now it did not want to start. Frank tried to see if it was a battery issue and tried jump starting it but it had nothing to do with the battery. By god's miracle my vehicle suddenly turned on and by his mercies I was able to arrive at my house. Now, I cannot get to work and are stuck because they say that there is nothing they can do because my warranty is over. I need to know if you can help me resolve this matter that is not my fault. I am very concerned that they have no idea as to what NHTSA is nor your customer satisfaction program. I will appreciate someone helping me, or pointing me in the right direction.

- Tampa, FL, USA

Engine: 2.0 ecoboost mileage: 61800 check engine light came on, error P0302 showed up. Oem spark plugs are placed in, along with a set of new coil packs. Cel was still on, ran a compression test and saw coolant being squirted out of cyl 2, signifying either a cracked head, or blown head gasket. Contacted Ford, who referred me to the local dealer, went into dealer and was quoted $200 for just the "diagnostic." Made me aware that Ford may require a tear down before even extending assistance in the repair. Since vehicle was out of warranty period I was quoted $4400 for tear down. Vehicle was not repaired.

- Richmond, CA, USA

My check engine light came on and when we attempted to repair the injectors as it stated with the error code, it didn't work, then I started losing coolant and we took the car into Ford. Ford now tells me the motor is bad and I need to have it replaced and it will cost $7600!

- Johnson Creek, WI, USA

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to mountain Ford Inc (100 slope St, bryson city, nc 28713, 828-488-6999) where it was determined that coolant was seeping into the cylinder. Due to the defect, the contact was informed that the engine needed to be replaced. The contact was given a quote of $7,000 for the cost of labor and repairs because the vehicle was not under warranty. The manufacturer was notified of the failure and did not assist. The vehicle was not repaired. The failure mileage was unknown.

- Bryson City, NC, USA