10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
25,403 miles

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« Read the previous 20 complaints

problem #12

Sep 192019

Edge

  • miles
The contact owns a 2017 Ford Edge. The contact stated that the check engine and coolant over temperature warning indicators illuminated when the vehicle was started. The vehicle was taken to len stoler Ford (410-356-7000, located at 11275 reisterstown rd, owings mills, md 21117) where it was diagnosed that the engine needed to be replaced. The technician also stated that the failure was a known issue. The contact was informed that the vehicle would be kept at the shop for two to three weeks due to a back up of work. The manufacturer was made aware of the failure and stated that there was no recall. The contact was not provided a loaner vehicle. The vehicle was not repaired. The failure mileage was unknown.

- Baltimore, MD, USA

problem #11

Jun 142019

Edge

  • 70,000 miles
Check engine light came on. Multiple misfires while stationary and while driving. Codes read P0302-misfire on cylinder 2 and P0316- oasis found tsb. Replaced all spark plugs and cylinder 2. check engine light went off and turned back on the next day and read the same codes. Ford says this was from a design flaw but hasn't been recalled, but the new motors have been redesigned. I would have to purchase a new long block and service for $7000 when this should have been recalled due to how many it has affected.

- Temple, TX, USA

problem #10

Jan 172019

Edge

  • 32,791 miles
I have returned the vehicle twice for the same problem. I will be stopped at a red light and the screen shows for me to "put the vehicle in park and restart the engine". the first and second return was at stivers Ford montgomery al. The first return time was about an hour and they stated that they reset the computer. The second return was approximately 2 weeks. They issued me a loaner at no charge, and said the problem was fixed. They suggested that I could manually turn off the feature that powers down the vehicle. I will be returning to the dealership for the 3rd time on 1/18/19 for same problem. I am concerned that either this is a recall issue or dealership is unaware of how to repair.

- Montgomery, AL, USA

problem #9

Oct 102018

Edge

  • 5,000 miles
On a highway driving 65 mph and vehicle shut off. Dashboard was dark yet flashed 'trans not in park'... assuming I hit the start button by accident while adjusting my vent. I had to cruise to a complete stop (on a busy highway with no shoulder to pull over during rush hour) since brakes didn't even work and restarted vehicle once it came to a complete stop and I could hit the break. I tested it later on that day and while driving in a safe parking lot, I hit the start button as I was driving 20 mph and it indeed shut off. There is an obvious glitch where the start button does not disengage when the vehicle is in drive as it should. My Edge had 5000 miles on it and I reported it to my Ford sales person- he has yet to get back to me. Huge safety issue Ford that must be addressed.

- Woodbridge, NJ, USA

problem #8

Jun 012017

Edge

  • miles
Brakes squeak upon initial drive and engine has a rattling noise coming from the front passenger area during start up.

- San Antonio, TX, USA

problem #7

Apr 202018

Edge

  • 8,000 miles
The vehicle's engine has stalled over a couple of dozen times since purchasing brand new a year ago. It usually stalls a couple of seconds after starting. Two times it has stalled while driving down the road. This can potentially be very dangerous. The vehicle has been taken to two different dealerships for a combined four times for this issue. They claim to not be able to duplicate the issue so nothing can be fixed. The vehicle has stalled 8 or 9 times in the past week alone.

- Coosada, AL, USA

problem #6

Jun 272018

Edge 6-cyl

  • 3,100 miles
I purchased this car new with 10 miles driven only 14 months ago. At 3100 miles it lost all electric/electronic/engine power as I was traveling approximately 40 miles on a city street with traffic! the engine light, service wrench light and dinging sounds flashed; the vehicle decreased in speed, and shut down, making it difficult to steer. Fortunately, I was able to coast off the street into an open driveway prior to its complete stop of the vehicle from loss of all power! then there were absolutely no power; ignition would not start; no lights, no power of any kind. After calling Ford service hotline, and about 2.5 hours waiting for a tow truck in the hot heat, I tried the ignition - the power was back. Nevertheless, the vehicle was towed to Ford dealership where purchased. The next day their diagnostics and two test drives 'found no problems with the vehicle'. I informed the service manager at wyatt johnson Ford, just because they were unable to find a problem, doesn't negate the fact that something is definitely wrong with the vehicle to stop abruptly as it did; like a computer shutting down completely. I do not feel comfortable driving this vehicle knowing this could happen again with dire consequences and want to report this hazardous problem to inform the public accordingly! there are no pictures to accompany this complaint. I await some information on this vehicle. There have been several people who shared similar problems with Ford, Nissan and other vehicles. I need to know what will be done to correct this problem further. Thank you.

- Nashville, TN, USA

problem #5

Jan 302018

Edge

  • 6,000 miles
After completing a turn and accelerating to merge into traffic, the vehicle suddenly slammed on its brakes and cut off the accelerator pedal. Every time I tried to accelerate, it would slam violently on the brakes again. As this was happening, all driver assistance warning icons were intermittently flashing on the instrument panel I coasted to the side of the road, engaged park, shut off the vehicle and restarted and it was working fine. I had the dealership look at it and they claimed it was a loose electrical connection that caused it. A few months later, the same thing happened again. This is extremely disconcerting, and in my opinion extremely dangerous. Thankfully in either incident my toddler son was not in the vehicle.

- Livonia, MI, USA

problem #4

Sep 202017

Edge

  • 3,050 miles
2017 Ford Edge titanium AWD 4cyl - loses power when driving while driving, on more than 5 instances the car loses power. Accessories - lights, power steering stay on but motor shuts off. So far has happened going approx 35 mph and and on 09/20 occurred three times, then has trouble starting when engine shuts off while driving, the following errors appear "steering assist fault service required" "cross traffic system fault" "blind spot system fault" "full accessory power active" caught on video at least 2 of the 09/20/2017 instances Ford states it is intermittent and not producing a code

- Manalapan, NJ, USA

problem #3

Sep 072017

Edge

  • 3,000 miles
Car bucked and was stalling while making a left hand turn. Vehicle would not start, eventually it started was to bring the car to Ford, car took about 10 tries to start then stalled. Car was towed to Ford, started there and they have not been able to duplicate (tow driver was unable to start vehicle). I have about 4 videos of the issue when it would not start, also have pictures. Dealer had the car for about 10 days, they said they have another vehicle in for service doing the same thing. (this is after reporting one issue where the car lost power while driving at approx 35 mph dealer was unable to duplicate the issue, sent me home with the vehicle.)

- Manalapan, NJ, USA

problem #2

Aug 182017

Edge

  • miles
On August 16, 2017 I rented a 2017 Ford Edge from alamo at the savannah, ga airport. On August 18, 2017 while en route from savannah to charleston, SC I was stopped by a police officer on highway 17 near yamassee, SC. While on the shoulder with the car running but stationary, smoke began coming out of the car. Myself and my family evacuated and within 5-10 minutes the entire car was engulfed in flames. The policeman radioed for a fire truck but by the time the fire was put out, the entire car and all of its contents was destroyed.

- Scarsdale, NY, USA

problem #1

Aug 062017

Edge

  • 3 miles
Car lost power in the middle of driving car was in drive on a straight road, approximately 35 mph when it lost power. The accessories were working,

- Manalapan, NJ, USA