10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
24,660 miles

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« Read the previous 20 complaints

problem #385

Mar 152024

Edge

  • miles
At about 99000miles the engine light came on, resulting in a diagnostic coe P0302 ( Cylinder #2 missfire). This caused the vehicle to have trouble starting and the front end to shake. Soon a warning light indicatingh the engine was very hot iluminated after checking spark plugs, coils, throtle body, air filter, I notice my antifreeze coolant reservoir was empty, however there was no sigh of leak. I been driving the vehicle since then requiring to constantly add coolant to the reservoir. I have not taking the vehicle to the dealer for this particular reason. My vehicle experiences all the synptoms for a leak into to the cylinder. I can not afford to pay for the replacement of an engine or for repairs cuased by a poor design by Ford. I dont kmnow where to go to get this fix

- Pomona, CA, USA

problem #384

May 192024

Edge

  • miles
Have misfiring when starting car -Had check engine light come on with code p302 ( cylinder 2 misfire). I had the spark plugs replaced, problem continued then had the ignition coil in cylinder 2 replaced to diagnose if it was firing problem or in the motor. Turns out the long block (engine )will need replace do to ford coolant leak in cylinder, witch may cause overheating- engine loss - as bad as engine fires. Whats worse is that the new engine is the same 2.0 ecoboost engine with high chane of same issue happening again. All of this was over a 2 month period with a certified mechanic trying to diagnose every time. All active recalls have been done and done by ford dealer also. The potential of a fire or engine loss in any of these ecoboost motors is high a risk.

- Elizabethtown , PA, USA

problem #383

Mar 252024

Edge

  • miles
My 2017 Ford Edge Titanium is in Pep Boys shop having the engine block replaced due to coolant leaking into the cylinders. This issue has been diagnosed by my mechanic and could have been a possible fire hazard. The engine overheats to extreme temperatures causing the engine to catch fire. The engine light came on while I was driving car. The engine also alerted me by voice in the car that it was reducing my speed and power to the the motor due to overheating. After 3 different mechanics assessed the situation it was determined that the engine coolant was leaking into the cylinders. The engine has been replaced now. This has apparently affected other models.

- Tavares, FL, USA

problem #382

Jun 082022

Edge

  • 38,000 miles
The contact owns a 2017 Ford Edge. The contact stated that upon approaching the vehicle, she observed an oil leak underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the plastic oil pan. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.

- Deer Park, NY, USA

problem #381

Mar 032024

Edge

  • miles
Engine light came on. Took vehicle to Villa Ford of Orange. They hooked up a code reader and said 2 codes came up: misfire and spark plug. They couldn-??t look at it that day so I took it to Fullerton Ford, they said come back first thing The next morning. Took it back To Fullerton Ford, they looked at it and told me there coolant in the engine and the engine was blown. I bought this vehicle brand new 7 years ago. I only have 42,131 miles on it. It is not out of warranty by mileage but is out of warranty by years. All of the maintenance has been done by Villa Ford of Orange. There has been no negligence on my part. And no reason for the engine to have blown with only 42,000 miles on it. This is definitely a defective engine and have heard of others with this same issue with this engine. Ford needs to step up to the plate and recall this engine. Thank you in advance for your help.

- Placentia, CA, USA

problem #380

Apr 092024

Edge

  • miles
Engine light on loss of engine coolant and engine miss fire.

- Clinton, MI, USA

problem #379

Apr 242024

Edge

  • 100,500 miles
The contact owns a 2017 Ford Edge. The contact stated that the vehicle failed to start occasionally. In addition, the vehicle stalled while driving. The vehicle was taken to a local dealer where it was diagnosed that coolant had leaked into the cylinders. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500.

- Carthage, TX, USA

problem #378

Apr 222024

Edge

  • miles
Failed flex plate on ford edge not covered by ford. Customer satisfaction program does not cover due to mileage even though our vehicle was over the mileage threshold prior to ford sending out the notice.

- Lodi, CA, USA

problem #377

Apr 022024

Edge

  • 97,500 miles
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated. The contact allowed the vehicle to cool down. The vehicle was then taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the engine failure was due to coolant leaking into the cylinders. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 97,500.

- Aspinwall, IA, USA

problem #376

Apr 012024

Edge

  • 80,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the heater failed to operate. The check engine warning light was illuminated, and the temperature gauge displayed that the engine was overheating. The contact pulled over and turned off the vehicle. The contact waited until the engine cooled down and restarted the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the coolant level was low and added coolant to the coolant reservoir. The contact was informed to monitor the vehicle for leaks, but no leaks were found. The contact stated that later while driving, the vehicle was shaking with the check engine warning light illuminated. Additionally, the heater was inoperable again. The contact checked the coolant level and discovered that the coolant was low. The vehicle was taken back to the independent mechanic, who referred the contact to an engine specialist. The vehicle was then taken to the engine specialist, who diagnosed that there was coolant intrusion into the engine and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

- Denver, CO, USA

problem #375

Apr 222024

Edge

  • miles
Engine coolant leaking into engine block causing it to overheat.

- Springfield, WV, USA

problem #374

Apr 162024

Edge

  • miles
My check engine light has come on twice in the past month. I was told the first time it was my spark plugs and that possibly coolant was leaking into the head gasket. They fixed my spark plugs and the light went off. A month later the light comes on. Turns out coolant is leaking into the head gasket which is a KNOWN COMMON PROBLEM IN FORD CARS! When I called Ford they were not shocked to hear this. They even told me how often they see it and the guy I talked to said he doesn't understand how there is not a recall. I was told how extensive and expensive the repairs are and that I should just get a new car. My car is well maintained, less than 100,000 miles and less than 10 years old. I have gotten 3 other opinions from mechanics who have said the same thing. They say this is a COMMON problem in Fords and they see it constantly. Shame on Ford for letting it go this long. I will never purchase a Ford again and tell everyone I know to never purchase one.

- Nashville , TN, USA

problem #373

Oct 252023

Edge

  • miles
Engine replaced for the first time on october 2023 and a second time new engine again in nov. 2023 This is wrong!!

- Alpharetta, GA, USA

problem #372

Apr 042024

Edge

  • miles
The coolant is leaking into the engine. This has been reported more than 900 times and Ford has yet to issue a recall or make people aware of the issue. This can be hazardous breaking down on the highway and especially when traveling alone with areas having no cell service. On 4/4/2024, I was on my way to the office when my car started overheating out of nowhere and went into low power mode. Cars zooming past me because I couldn-??t keep up is very dangerous. I was stuck and couldn-??t get over anywhere. On 4/10/24, I-??m told to get proof that I had routine maintenance done to my car and on 4/11, I was told the engine needed replacing. It was acknowledged that this is a known issue.

- Louisville, KY, USA

problem #371

Apr 032024

Edge

  • miles
Purchased 2017 Ford Edge new from Ford dealership. Vehicle maintained by same dealer since new. At approximately 81950 miles the check engine light appeared. Error codes indicated cylinders 2 and 4 were misfiring. All four spark plugs and coils were changed and engine light cleared. Approximately 5 lays later it reappeared and engine ran ruff. Took vehicle to a ASE certified shop that ran a diagnosis indicating several codes. Further investigation revealed water in number 2 cylinder. Was informed by shop tech that there is no repair as engine block design is faulty. Returned to Ford dealer and was informed that engine would need replaced at a cost of $10,000. Drove vehicle for a few more days (approx. 100 miles) during which on 3 occasions the engine would suddenly run ruff and stop resulting loss of power steering and brakes. - engine failure, yes available for inspection - engine stopping, loss of power steering and power brakes - yes confirmed by dealer and independent service center - yes, check engine light and engine running ruff (81950 miles)

- Greer, SC, USA

problem #370

Apr 092024

Edge

  • miles
I was informed by my mechanic, that due to a design defect, antifreeze was leaking into the engine block of my car. They said that the engine might explode and a new one was over $7000

- Durham , NC, USA

problem #369

Apr 052024

Edge

  • miles
I have a 2017 Ford Edge and have the issue of intrusion of coolant into the cylinders, which I learned from some research is a known problem that this model is having. It initially was a check engine light. I brought it to an oil change place and they ran the code and said I needed a tuneup. I got a tuneup and the light returned. It caused the engine to overheat. Luckily, I was not stranded but could have easily been stranded with my grandkids in the car on a roadway. The only resolution is a complete engine replacement costing me $8,000 because Ford has not issued a recall on this known problem and is not standing behind their product.

- Bay St Louis, MS, USA

problem #368

Apr 032024

Edge

  • miles
Purchased [XXX] 2017 EDGE SEL AWD TWIN SCRL 2.0L ECOBOOST ENG. The FORD PREMIUM CARE plan was purchased for additional $2595. [XXX] with 54899k miles, check engine light appeared, the red wrench appeared on the MIL, cooling fan running on high and harsh shifting. Diagnosed with transmission failure and replacement, completed on [XXX] at PARADISE FORD IN COCOA FLORIDA. On [XXX], 108746k miles the check engine light appeared on the dash. Diagnosed AT BILL MARSH FORD GAYLORD MICHIGAN as PO302 and PO316. Known TSB [XXX] 2.0L ECCOBOOST COOLANT IN CYLINDERS. running rough and shudder. DIAGNOSED AT SECOND DEALERSHIP ON [XXX] WITH SAME CONCLUSION. PO302 PO316. After checking the ECO system it was determined that #2 sparkplug was seized with coolant leaking into the cylinder. Plug was removed and replacement of long block recommended. After further investigation a known technical issue is present in that component, a class action law suit is pending, (Quill and Arrow Law) and a recall pertaining to the failure of 2.0L ECCOBOOST ENGINE. The car is no longer reliable for daily basic transportation unless the 2.0L engine is replaced. With only 108k miles on the car I feel another 100K miles is feasible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Gaylord, MI, USA

problem #367

Jul 142023

Edge

  • miles
I got got the classic Cyl#2 misfire a month after buy it from a local Ford dealer, threw money at it coils wiring harness plugs, took it back to them and they told me it needs a new engine. The engine has coolant leaking into cyl #2 causing the code. The dealership suggested I Trade the edge in for another one, yeah just got stuck with a $19,000 loan for this one I need another $19,000 on top? I already pay $381 a month that would double my monthly bill. so my choices are slim to none. I don't want a boat anchor or a paper weight I have to get a loan to replace the engine for $6,200, To my understanding there are more than 750,000 vehicle affected by the flawed engine design. They knew about the flaw 2019 and redesigned the engine at least 3 more times. There are attached TSBs from Ford.

- Wisconsin Rapids, WI, USA

problem #366

Mar 212024

Edge

  • 75,108 miles
The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 60 MPH, and the coolant warning light illuminated. The vehicle was taken to the wife's place of employment and coolant was added to the coolant reservoir. The vehicle was taken to an independent mechanic where it was diagnosed. The vehicle was then taken to a dealer where it was diagnosed and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 75,108.

- Petaluma, CA, USA

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