Due to a misfire it was found that coolant intrusion on the cylinders causing a replacement of the long block assembly

- Weirton, WV, USA

On 2 occasions my 2017 Edge car would not start. Check Engine light came on and I took it to my local mechanic. I was told blown gasket and coolant in engine. Vehicle has been running perfectly with only 62,000 miles. Warranty has expired so now I have to pay $9,000 for new engine. Ford needs to recognize this has occurred repeatedly in the Ford Edge and proceed with a recall. Ridiculous that this would happen in a well maintained vehicle with low mileage.

- Stafford, VA, USA

Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs, hazard control, electric parking brake, ) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that-??s why I was having the problems with the engine and steering. My car has only 59000 miles.

- Houston, TX, USA

Coolant leaked in to engine causing engine failure pay for these vehichles ford knows the issues and chooses to ignore them leaving us stuck to pay for their vehichles that dont run

- Logan, OH, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak intrusion. The local independent mechanic advised the contact that the failures might be related to TSB: 22-229. The local dealer was not contacted. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The failure mileage was approximately 93,265.

- Old Orchard Beach, ME, USA

Our 2017 Ford Edge had 67,000 miles and it developed a cracked block. We needed to replace the long block engine. It turns out Ford issued a Technical Service Bulletin number 19-2346 in 2019. This bulletin applies to all Ford Edges produced from 2015 - 2018 and other Ford models. Even though this problem was experienced by thousands of these vehicles the owners were never advised. This is a major engine defect that could cause many dangerous conditions including engine fires. The cost of Ford's recommendation to fix this problem was well over $10,000. This engine failure was a clear defect that Ford should have and still needs to issue a recall and to take full responsibility. I know you have received similar complaints from many Ford owners with the same problem. Please take action to cause this to happen and order Ford to compensate those already affected by this defect. Thank you.

- Simi Valley, CA, USA

The contact owns a 2017 Ford Edge. The contact's wife stated that while the vehicle was parked while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 129,000.

- Logan, OH, USA

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The contact researched online and was aware of Technical Service Bulletin Number: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 79,200.

- Mystic, CT, USA

On [XXX], my check engine light came on, followed by random shaking vibration after starting up the vehicle. I received code P0303 Cylinder 3 Misfire Detected. Autozone recommended to replace the ignition coil or spark plug. I replaced the ignition coil first and noticed there were oil inside of the hole and on the old ignition coil. I took my vehicle to Lafontaine Ford Lansing dealership in Lansing, Michigan. I was informed the oil was caused by valve cover gasket leaking. The cylinder misfire was caused due to coolant leaking into the cylinders. Two cylinders had already contained coolant. I was told this will result in engine failure and overheating eventually if I continue to drive the vehicle. Ford suggested to replace the long block and quoted me $11, $372.45 for the repair. My warranty expired at 100,000 miles. At the time of this incident, I was at 115,577 miles. This appeared to be a common issue/defect that Ford failed to disclose and refused to fix. I declined the repairs due to the exorbitant cost and left the vehicle parked. This defect (which Ford is at fault for) could have jeopardized my safety and other drivers on the road if it led to a potential fire while driving from Ohio. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lansing, Michigan Area, MI, USA

I took my 2017 Ford Edge to a Ford dealer in town to have a diagnostic evaluation due to the "check engine" light coming up. The service associate notified me that the engine block needed to be replace due to coolant intrusion into the cylinders. Please see TSB 19-2208 for reference. There were no issues with the vehicle prior to the check engine light coming on. The date this occurred was 10-16-2024.

- Watertown, CT, USA

I have the coolant intrusion leak. My vehicle's engine light is on for misfires, and it overheats.

- Lebanon, TN, USA

Estimated cost to replace engine long block per technical service bulletin for coolant leaking in cylinders.

- Mccook, NE, USA

Check engine light came on. I took to dealer and was told I needed a new engine. Antifreeze was found in one of the cylinders. I had 89k miles on vehicle. This is a design problem and recall should be issued.

- Concord, NH, USA

Check engine light came on in June. Had oil change at the dealership and check engine light did not come on until July. Dealership said a coolant intrusion in cylinder 2 was causing misfire and a new engine was recommended. This is a 7 year old car with 47K miles. Engine cost was 11+K and I contacted Ford Motor Co. for assistance on August 12, 2024. After numerous phone calls and forwarding documentation Ford says they will reimburse some of the cost. This process has taken over 60 days for me to continue to follow up, (return calls promised, but never happened), request to speak with a supervisor, explain the situation repeatedly to the same "Concern Team" member. Ford Motor Co. knows that engine failure or worse is possible, but does not take responsibility, This should be a MAJOR recall!!!!

- Old Hickory, TN, USA

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle the engine temperature gauge had increased to high and the check engine light had illuminated. The vehicle was taken to the local mechanic who diagnosed that the coolant reservoir was empty, the engine head gasket had blown and the engine block had cracked. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 82,590.

- Rome, NY, USA

Service engine light came on, it was taken to an independent service center. The code was a "misfire" to cylinder 3. When the spark plug was removed, it was wet with coolant. This means coolant is in my engine which can cause irreparable damage to my engine. It is over $9k for me to fix. This is a devastating design flaw. Also, the backup camera freezes, and the backup warning sytem stops when the camera freezes, which can cause an accident

- Medford, OR, USA

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

- Salt Lake City, UT, USA

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the engine block needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 79,567.

- Universal City, TX, USA

I took my Ford edge to the service department of Pine belt Ford. They let me know that there was a crack in my engine block, causing coolant to leak into the engine.

- Biloxi, MS, USA

The check engine light would intermittently light up and then go out for a few months prior to system failure. In the week prior to failure, we took the vehicle to AutoZone and used their engine code scanner to try to diagnose the problem. Based on the result of that, we first changed the spark plugs, which initially made the check engine light turn off for about a week, then it came back on. We then replaced the ignition coils, the check engine light never went out. A couple of days after that, while I was driving home from work one morning, the check engine light started to flash at me, which it had not done before, the car started shaking, and the RPM pin started dancing but would not exceed 2000RPM. We took it to the dealership where they diagnosed a coolant intrusion in cylinder 2 and told us this is a known problem with Turbo Boost engines from 2015-2018 and that there is currently a class action lawsuit underway to push Ford Motor Company to make it an official recall. They recommended replacing the engine or trading the vehicle in for a new car. The vehicle was then towed to an independent mechanic, who confirmed the dealership's diagnosis and replaced the engine with a 2019 ReMan turbo boost engine, including brand new turbo hoses and gaskets. The total bill came to $8367.64

- West Saint Paul, MN, USA