10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
25,053 miles

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« Read the previous 20 complaints

problem #435

May 112024

Edge

  • miles
Car was at a red light. Started to pull into traffic and the car stalled which could have resulted in an accident. We have since found out that "coolant intrusion" is a known issue with "Ecoboost" engines by Ford.

- Marietta, GA, USA

problem #434

Aug 122024

Edge

  • miles
replaced spark plugs and ignition coil, keep getting misfire on cyclnder 2. Having to replace coolant every few days. Lots of research this is a known issue with 2.0 eco boost motor. How has nothing been done yet?

- Louisville, KY, USA

problem #433

Jul 182024

Edge

  • miles
Long block failure causing coolant intrusion into cylinders. Ford has Tsb out on

- Humble, TX, USA

problem #432

Aug 022024

Edge

  • miles
Approximately one week after seeing the CHECK ENGINE light appear, I had a Ford dealership service center examine my vehicle and do diagnostic testing at a cost of $180. I was told coolant was leaking into cylinder 1. They informed me that TSB 22-2229 detailed the problem, and the only solution was a long block replacement. I received a second opinion from an independent service center at a cost of $130. The answer was the same. Other than the warning light, the only evidence of a problem was some rough running of the engine on start-up on occasion.

- South Milwaukee, WI, USA

problem #431

Mar 272024

Edge

  • miles
Engine light started flashing 5mins after driving on a busy freeway. Had to pull over to allow engine to cool with children in the car. Topped off coolant. Over the next week, the leak continued. Took the car to my mechanic who was unable to replicate the issue. Warning lights continued to flash and coolant continued to leak. Took car back to mechanic who advised engine block intrusion common to Fords. Advised TSB for certain Ford vehicles (2017 Ford Edge 2.0 included) plagued by a defect that causes coolant to leak into the engine cylinders, leading to a host of problem. Reported the problem to Ford who advised me to bring the car to run diagnostics (for a $200 fee). Confirmed engine long block issue and $9700 to fix.

- Aiea, HI, USA

problem #430

Aug 022024

Edge

  • miles
My daughter was driving me in my 2017 Ford Edge AWD. We didn-??t get very far and noticed a burning smell and a lot of smoke coming out of the exhaust; there was no engine light or warnings on the display. The burning smell got intense and my daughter was having burning sensations in her nose and eyes. She immediately turned the car around and went back to my house. After turning off the ignition, we still saw smoke coming out of the exhaust and was afraid the car was going to catch fire and possibly damage my carport. It did not catch on fire, but we were very scared by the incident and it took awhile for my daughter to recover from the smoke issues. The car was towed to the dealership from where I purchased the car and they said that the antifreeze had been pushed through two cylinders and it cracked the block. The remedy is replacing the engine. Now we found out that this problem has been known by Ford Motor Company on three different engines that they manufacture. They did not send any kind of notification of the danger or make any recalls. Due to their not notifying consumers of a fire or engine failure risk, I feel Ford Motor Company is putting the safety of consumers in jeopardy.

- Salvisa, KY, USA

problem #429

Jun 302024

Edge

  • 66,000 miles
The contact's spouse owns a 2017 Ford Edge. The contact stated while driving on several occasions at various speeds, the vehicle began shaking violently. Additionally, on several occasions when the vehicle was started, there was white smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not prepared. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.

- San Francisco, CA, USA

problem #428

Jul 052024

Edge

  • miles
Our 2017 Ford Edge is equipped with an EcoBoost engine. This engine has a defect that causes coolant to leak into the engine-??s cylinders which can cause corrosion, oil dilution and contamination, and engine failure. This defect creates a safety risk because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. We took our vehicle to the Ford dealership on 7/17/24 because it was misfiring and losing power while driving. The dealership informed us that the coolant had in fact been leaking into the engine and we would need a new engine rebuild at a cost of $8,200. There were no warning lights and nothing else to indicate any issue was present until it was too late.

- Waterford, VA, USA

problem #427

Jul 292024

Edge

  • miles
My check engine light came on, started idling rough, code said spark plugs, vehicle would not start so changed spark plugs and one was gunked up, vehicle started but clouds of white smoke coming out of back and coolant low. Coolant flowing into oil. This is apparently the issue with the 2.0 EcoBoost engine that should have a recall! Only 127000 miles.

- Clarks Mills , PA, USA

problem #426

Oct 022023

Edge

  • 60,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the contact noticed white smoke coming from the exhaust pipe. In addition, the contact stated that when the vehicle was started, there was a rumbling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been persistent since October 2023. In addition, the contact stated that the vehicle had repeatedly been serviced by the dealer due to persistent failure. The manufacturer was made aware of the failure; however, the contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

- Metuchen, NJ, USA

problem #425

Jul 182024

Edge

  • 77,000 miles
The contact owns a 2017 Ford Edge. The contact stated that when the vehicle started, there was a large amount of white smoke coming from the exhaust pipe. The contact stated that the coolant reservoir was refilled every three days. In addition, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #4. The contact was informed that the large block needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 77,000.

- North Ridgeville, OH, USA

problem #424

Jul 042023

Edge

  • miles
Coolant intrusion

- Pecos, TX, USA

problem #423

Jul 252024

Edge

  • miles
2017 Ford Edge, purchased this vehicle brand new, 2 days ago was driving and car became overheated suddenly, temperature attempted to decrease via the power and within 1 hour it was in the Ford Dealership being looked at. I was told it had an engine coolant leakage problem that would require a complete replacement of a brand new long block engine; approximately $10k in repairs. I did not have extended warranty on this vehicle and the manufacturers warranty covered 5yr/60k miles. I've found thousands of other consumers with this exact issue. Ford knows it's a defect in these engines but refuses to make it an official recall. My car that was worth approx 10-13k is now worth nothing and will be sold at auction. Shame on you, Ford.

- Van Alstyne, TX, USA

problem #422

Jul 262024

Edge

  • miles
Problem with check engine light and coolant issue. After weeks of diagnostics, eventually was told car needed completely new engine. After google search, found hundreds of people with this exact issue of Ford vehicles with the engine.

- Eastampton, NJ, USA

problem #421

Jul 122024

Edge

  • 112,000 miles
The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle shuddered at slower speeds with excessive white smoke coming from the exhaust. The check engine warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated the vehicle was scanned at a local Auto Zone where it was diagnosed with cylinder #1 failure and other unknown failures. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 112,000.

- Dade City, FL, USA

problem #420

Dec 012023

Edge

  • 137,000 miles
The contact owns a 2017 Ford Edge. The contact stated while having a routine oil change, the check engine warning light illuminated. While driving at various speeds, the check engine warning light flashed on and off. The vehicle was taken to an independent mechanic, who determined that cylinder #3 had misfired and there was coolant leaking and recommended that the engine be replaced. The vehicle was taken to another independent mechanic, who replaced the ignition coils and spark plugs. The vehicle was taken to another independent mechanic, who determined that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 137,000.

- Bedford, VA, USA

problem #419

Jul 232024

Edge

  • miles
Cold start misfires in cylinder 1. Check engine light came on. Dealer inspection found coolant intrusion. Coolant pressure test confirmed coolant leaking into cylinder. Ford recommends replacing engine. The vehicle has 61,069 miles.

- Texas City, TX, USA

problem #418

Jul 082024

Edge

  • miles
My vehicle began overheating suddenly. I took it to a mechanic and he says it-??s a coolant leak into the cylinders and may require head gasket replacement or full engine replacement. Ford has a TSB on this very issue that they are well aware of. The TSB number is 22-2229. I spoke to a local dealer and they told me because my vehicle has 68000 miles on it, I-??m over the 60k warranty from the manufacturer. I-??ve only had this vehicle for 2 years and I only drive about 15 miles a day. Why is this not been issued as a mandatory recall for these vehicles? I can-??t afford a new engine on a car I still owe $18000 on. I know that there have been several complaints about this from other owners. Please help to escalate this to an actual recall.

- Converse, TX, USA

problem #417

Jun 012024

Edge

  • 58,000 miles
The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, the vehicle was shaking and vibrating abnormally with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that coolant was intruding into the cylinders, causing severe damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

- Saint Louis, MO, USA

problem #416

Jul 122024

Edge

  • miles
Took car to dealer because of check engine light. Was told coolant leaked into engine and engine needs to be replaced. Have since learned it-??s a known/common issue happening to many Fords with EcoBoost engines. Car only has approx. 53,000 miles on it.

- Auburn, WA, USA

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