10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
27,115 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ford Edge:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #74

Jan 012023

Edge

  • 68,000 miles
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood of the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where it was diagnosed that the coil pack needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the contact noticed that she needed to refill the coolant reservoir more frequently. The vehicle was then taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failures to TSB: 22-2133 (Coolant in Cylinders, White Exhaust Smoke and/or Illuminated MIL). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 68,000.

- Albuquerque, NM, USA

problem #73

Apr 262023

Edge

  • 61,000 miles
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000.

- Brownstown, IN, USA

problem #72

Oct 012022

Edge

  • 90,000 miles
The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to the dealer on three separate occasions; however, the dealer could not determine the cause of the failure. The failure persisted and the contact stated that the vehicle failed to start up after refueling. The manufacturer was notified of the failure and referred her to another dealer; the Hammonasset Ford (191 Boston Post Rd, Madison, CT 06443) where the mechanic determined that coolant had leaked into multiple engine cylinders, leading to engine failure. The vehicle remained in dealer possession and was not yet repaired. The failure mileage was approximately 90,000.

- North Branford, CT, USA

problem #71

Apr 022023

Edge

  • miles
4/2/23 the check engine light appeared on the dashboard of this 2018 Ford edge. It started to run rough on a cold start. A sweet smell, and a small amount of white smoke from the tail pipe. After several days of this morning being illuminated, an engine, coolant, overheat warning appeared on the dash. This caused the car to slow considerably. This vehicle was independently assessed at a Ford dealership at which time it was confirmed that there was coolant leaking into the engine, causing the engine to overheat. This is a significant safety hazard, potentially causing an engine failure or car fire. an engine failure or car fire. This causes a significant risk to the operator and passengers inside vehicle, as well as other occupants on the road. Should the engine fail. This car is available for additional independent assessment, if needed.

- West Bend , WI, USA

problem #70

Apr 122023

Edge

  • miles
I own a 2018 ford edge sel whose flex plate has cracked. Ford has stated that their edge models between the years 2015-2018 have faulty flex plates, which are prone to cracking and shattering. I noticed a change one day in how the vehicle was running, and the next day heard the rattle coming from the engine. I took it to a shop I trust and with a quick inspection they determined that it was in fact, a broken flex plate. The estimated cost that was was quoted was at minimum $1640. I've contacted ford about the issue, which they've acknowledged, but because I'm over the milage for financial support from them, they refused to help me. This has put a massive strain on me due to the fact that the car is my only source of transportation, and beyond that, has caused me a loss financially due to its negative effect on my work.This is a serious issue that ford has publicly acknowledged, but refuses to take responsibility for. It is not only financially straining, but dangerous for anyone whose vehicle is affected by this faulty part. All I want is for the issue to be resolved, be reimbursed for the money I've had to pay out of pocket for the repair due to faulty parts that ford has already acknowledged. I ask that you take this complaint serious and hold the ford motor company accountable for the issues they have caused and acknowledged in these models.

- Madera, CA, USA

problem #69

Aug 072021

Edge

  • miles
The engine that Ford has had issues with 2.3 Ecoboost was leaking coolant into the engine causing it to misfire and burnt the turbo up and the engine.

- Lima, OH, USA

problem #68

Mar 012023

Edge

  • 54,000 miles
The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to the dealer where it was discovered that coolant had leaked into cylinder #2, resulting in engine failure. The manufacturer was notified about the failure and a case was filed. The contact was transferred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 54,000.

- Nashville, TN, USA

problem #67

Feb 232023

Edge

  • miles
Engine Failure, verified by Ford Leesburg Dealership check engine light came on when engine was failing drove straight to the dealership

- Lake City, FL, USA

problem #66

Feb 272023

Edge

  • miles
Check engine light came on, I read it with my code reader and it showed as a cylinder 3 misfire. I ordered spark plugs to replace to see if that was the issue. A few days later I noticed my heat would blow cold when I was idling. I checked under my hood and noticed that my coolant levels were extremely low. Bought coolant and filled my reservoir back up and checked it the next day, it was back down to the extremely low level. I ended up taking my vehicle to the mechanic and he told me that my coolant was leaking into my engine and that I should go back to the dealership I got the car from. Never in a million years would I have thought that my car troubles were going to be this expensive, especially considering that I just got the vehicle only 7 months ago! He also informed me that this was a known issue with Ford. After going back to the dealership, they told me I would need to replace my engine. Unlucky me, the warranty expired literally two weeks before this all happened. A case was opened up with Ford and they told me they could not do anything to help me and that I would have to pay out of my own pocket to fix this, EVEN THOUGH IT IS A KNOWN ISSUE WITH FORD! After doing my own research on it, I see that several other people are having this same exact issue and are also having to pay out of their own pockets due to lack of help from Ford. Ford should be held liable for this, as it is their design flaw. Why are consumers forced to pay upwards of $5,500 out of their own pocket, on top of the cost of the vehicle, when this is obviously on Ford. A recall needs to be issued and Ford needs to reimburse the many people who have paid an ungodly amount out of their own pockets to fix this!

- Leon, OK, USA

problem #65

Mar 212023

Edge

  • miles
I've took my car to the dealership and been advise that I need to replace my engine. The most common issue is the coolant leakage into the engine. This leads to engine misfiring. I was advise from the dealership I ned to have my engine replacement. After researching, I see alot of compliants on the coolant leaking into the engine, this should be a recall.

- Converse, TX, USA

problem #64

Jan 312023

Edge

  • miles
We purchased this used vehicle, a Ford Edge Titanium with an Ecoboost 2.0 engine on January 19, 2023 from the Kia Store in Clarksburg, Indiana. During the first 30 days while still under dealership warranty the Check Engine Light (CEL) lit up. A scan at a local repair shop on January 31, 2023 indicated a misfire on Cylinder 3. (p0303) When the CEL lit up again tech at the Kia dealership examined the vehicle on February 06, 2023 and said that nothing appeared to be wrong with the vehicle. When the CEL lit up again and we took the car back to the local repair shop who recommended all new spark plugs. That repair was performed. A few days later the CEL lit up again and a new ignition coil for cylinder 3 was recommended and that repair was performed. Recently, the CEL has lit up yrt sgsom and we also noticed that the vehicle is consuming coolant. There are no leaks and no coolant on the floor. After some research I discovered that these 2018 Ford Ecoboost engines appear to have a significant deaign flaw. In 2017 Ford stopped using a "closed deck" design in favor of an "open deck" design. Since then coolant intrusion into cylinders, mostly cylinders 2 and 4 have become commonplace. I understand that in 2022 Ford actually sent our a service bulletin (I think that is what it was) about this design flaw. I also understand that Ford routinely declines to cover the repairs if the vehicle is out of warranty, which we are. Unfortunately the indicated repair is a long block relacement. When we puchased the vehicle we also purchased a 3rd party extended warranty. If and when we suffer a breakdown that requires a replacement engine, the extended warranty covers the costs. Above and beyond the engine replacement costs, if this engine fails while we are driving it, the results could be catastrophic for us and others on the road.

- Scottsburg, IN, USA

problem #63

Feb 032023

Edge

  • miles
The vehicle is a 2018 Ford Edge and has less than 100k miles on it. Car was leaking coolant and we took it to the dealership where they told us it was leaking coolant into cylinder 4 and was possibly a cracked head. They had an adjuster, from the warranty company, inspected the vehicle and the adjuster stated we needed a new motor on 2/20/23 then 3 days later, 2/23/23, the warranty company contacted the dealership and told them they revoked the engine swap. They stated it must be damaged by an internally lubricated part. The dealership also put in an appeal to the denial. We've been having a constant battle with the warranty since February 4th. My car was in shop for 36 consecutive days and has yet to be fixed. The vehicle can overheat due to the constant leak of coolant and catch on fire or potentially blow up the entire motor while operating. We have been in emotional distress, extreme financial distress and its attempted child endangerment. I take my vehicle to and from work and to pick up my 2 year old son from daycare. If the engine was to blow, we could crash or get stuck and it could be fatal to both my child and I and my husband if he is driving.

- Hardinsburg, KY, USA

problem #62

Mar 092023

Edge

  • 53,000 miles
The contact owns a 2018 Ford Edge. The contact stated while his wife was driving approximately 45 MPH, the vehicle started to shake and vibrate violently. The vehicle was immediately driven to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The cause for the failure was unknown. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 53,000.

- Jackson, TN, USA

problem #61

Mar 022023

Edge

  • miles
Coolant leaking into the engine - replacement of engine needed.

- Myrtle Beach , SC, USA

problem #60

Feb 232023

Edge

  • miles
I took my car in because the check engine light came on. I've been told that coolant is leaking in my engine and the only repair option is to replace the engine. When I did some research online, this is a known issue for the model/year of car. There are many reports of it happening. The cost of this is $10,000. I was not in an accident. I take excellent care of my car. This is a known manufacturer issue.

- Flemington, NJ, USA

problem #59

Mar 022023

Edge

  • miles
I was driving on interstate route 22 in Derry Twp. Pa. when the engine started to shake and the vehicle started to slow down, I know that there was a ford garage 2 mile down the road, and I managed to get the vehicle to the Ford garage. Upon inspection by the Ford service garage they informed me that there is coolant getting into the #2 cylinder of the 4 cylinder engine. They also informed me that it cannot be fixed and that the entire engine needs to be replaced. There is only 61,166 miles on the engine and Ford says that it is out of warranty and the owner is responsible for all repairs which comes to $7,121.01. I have spoken to 3 Ford garages, TRI-STAR MOTERS, Blairsville, Pa. were my vehicle is, LATROBE FORD, and Greensburg FORD, and all three told me that they have seen this problem in there shop on the 4 cylinder Ford engines ! The service depts. stated that there is a defect in the engine blocks and that is why it has to be replaced vs repaired ! They said that Ford had a recall on some of the engines but not all. All these 4 cylinders Ford engines need to be recalled not just some of them ! It is obvious, just as in my case that most of these 4 cylinders are defective ! The engine warning light did not come on until I had almost complete engine failure and slowed down considerably. I am requesting the NTSB and the NHTSA to further expand the recall on these obviously defective engines. The vehicle owners should NOT be stuck paying over $7,000 for an obvious defect that Ford knows about and needs to take responsibility for ! THANK YOU IN ADVANCE !!!

- Derry Twp., PA, USA

problem #58

Feb 242023

Edge

  • 70,000 miles
The contact owns a 2018 Ford Edge. The contact stated while driving at approximately 60 MPH, the check engine warning light illuminated and started flashing. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact was informed that coolant was leaking into the engine. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 70,000.

- Knightdale, NC, USA

problem #57

Feb 012023

Edge

  • 99,883 miles
The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, the dealer stated that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall on the VIN for the failure. The failure mileage was 99,883.

- Hardinsburg, KY, USA

problem #56

Feb 022023

Edge

  • miles
There is a problem with coolant leaking into the cylinders on the 2.0L Ecoboost engines on the Ford edge requiring the entore engine to be replaced. Now mine is under warranty but I have researched and there are many many people having the same issue. I think it's time ford issues a recall since it's a manufacturer defect

- Nixa, MO, USA

problem #55

Feb 202023

Edge

  • miles
Engine light came on, code it was showing was P0302. Took it to the mechanic the next morning. The shop said there is coolant leaking into the engine and the only repair to be had is to get an entire new engine. We purchased the edge used with about 72,000 miles within the last month. Upon further research, it seems that coolant leaking into the edge in the 2015-2018 models is very common, yet there is no recall for our VIN and no direct suppose from Ford if outside the manufacture warranty.

- Fargo, ND, USA

Read the next 20 complaints »