10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,670 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Check engine light came on. Took to the Ford dealer workshop, they checked and found nothing wrong with the engine. Check engine light came on again and this time the car jerks when it tries to accelerate. Could not go more 40mh due to the jerky motion. Took it back to the shop, they said coolant intrusion. They said it is going to need new engine because there is water/coolant intrusion. New engine estimate approximately $9000. Same dealership that we have been going to for maintenance, not sure why they did not see this from previous visits. I have seen complaints for same issue on this 2018 Edge, Ford needs to acknowledge that this is an issue.
- Gardner, KS, USA
At approximately 80K miles started to smell the odor of burning antifreeze. Was told new engine was needed due to water intrusion into engine. $5,000 later and a new engine, Ford would not acknowledge that this is a known ongoing problem with the Ecoboost engine.
- Port Charlotte, FL, USA
Warning lamp went on. Took immediately to Ford, with only 28K miles on my 6-year-old vehicle. They diagnosed a coolant intrusion. Was told this is a "known problem" with the Ford Edge 2.0L Ecoboost engine, due to a "manufacturing defect". Had to do a "Long Block" replacement, costing me thousands of dollars.
- Spanish Fork, UT, USA
Driving to work & the vehicle started to behave like it was running out of gas, kind of a jerky motion. I was able to get an appointment @ the local dealership, they diagnosed it as having a cracked block by cylinder #3 causing coolant to enter the cylinder. This vehicle just turned 80k miles and was service for the same thing 6 months prior, same cylinder. There was no mention of a common problem with Ecoboost design flaws until the Service Advisor shared the info with me. A new engine had to be replaced @ a cost of almost $8000. A 2018 vehicle with a perfect maintenance record and only 80k miles should be needing a total engine replacement. Ford should back their products. I essentially bought a used Edge according to Blue Book and in reality bought my car twice.
- Gilbert, AZ, USA
The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the vehicle was started, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 105,000.
- Marion, VA, USA
Coolant intrusion into cylinder 1 due to failure noted in TSB 19-2346
- Jacksonville, FL, USA
Coolant entering the cylinder Wouldn't allow us to drive car home Convinced us to purchase a new vehicle.
- Green Bay, WI, USA
The issue is Coolant intrusion in the #2 cylinder. Rough idle when starting and white smoke. Ford bulletin 22-2229 The issue was confirmed by the dealer Capital Ford of Wilmington Dec of 2024. Yes, the problem stated prior to engine light coming on. It starting getting worse.
- Carolina Beach, NC, USA
Car went into limp mode and over temp light came on. Coolant reservoir empty. Research led to TSB 19-2346. Prior to this CEL was coming on and off and throwing code P0301 errors. Replaced plugs and coil packs at the suggestion of the dealer but made no difference. Started out with rough idle but smoothed out after about 30 seconds. Dealer diagnosed issue and quoted $6,900 plus tax to install new long block. Ford finally agreed to cover part of the repair costs but still left me with a $3,000 bill. Car is now repaired but I'm hoping to recoup some of my expenses now.
- Portales, NM, USA
A manufacturing defect has caused coolant to leak into the engine which can lead to an engine fire. Many other people with he same engine have reported the same issue.
- Springfield, TN, USA
Vehicle began to rough idle, and then while driving the vehicle MIL came on, as well as a "Engine overheat throttle limited" error. Pulled over and vehicle would not move. Tried to power cycle the vehicle and would not start back up. Had it towed to dealer and was told this was the long block coolant intrusion problem that leader to my engine completely failing. I was made aware of Ford TSB 19-2346, and told the repairs would be $9200. After googling around, this is a common problem on these 2018 ford ecoboost engines and Ford obviously knows there is a problem that could cause accidents or engine fires. Luckily my kids were not in the car, otherwise this could have been catastrophic due to the loss of power while driving. I called Ford support and they told me that Ford has no programs to help affected customers. There should be a Recall and Ford should be forced to replace or repair affected engines as this will get someone killed if they lose power or have an engine fire while driving.
- Johns Island, SC, USA
Coolant leaking into engine cylinders. Had an independent service center state we need a new engine. The labor cost to replace the gasket would add up to the cost of a new engine. Told us Ford had corrected the engineering problem that caused the leak. Said it was common problem with the Ford Edge vehicle.
- Wilmington, NC, USA
I bought the car and 2 days later the check engine light came on so I took it to Wendle Ford Town in Spokane Washington and I was told that the Engine was leaking antifreeze into the cylinders so I became concerned that if it was doing that then it could cause the Engine to overheat or stop unexpectedly because of overheating and cause an accident
- Spokane , WA, USA
Car has a defect that causes coolant to leak into the engine-??s cylinders, which can caused corrosion, oil dilution and contamination, and engine failure. Ford failed to disclose these defects and created a safety risk, because the lack of coolant created by the leaks caused overheating and resulted in total engine failure. Car is available for inspection. Mechanic has confirmed car needs a new engine. See attached. Car has not been inspected by any others. ' The car has multiple error codes indicating failure.
- Santa Barbara, CA, USA
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle was abnormally shaking. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced Technical Serviced Bulletin: 22-2229; however, the contact was informed that the repair was not covered under the program. The failure mileage was approximately 57,900.
- Lakeland, FL, USA
Coolant intrusion to engine cylinder bay which leads to misfires, white smoke and constant lagging, jerking and rough starts. Dealership confirmed new engine is required to remedy this issue.
- Hayward, CA, USA
The car has 64,000 mi on it. They had to change the long block because of coolant infusion into the number 2 cylinder. They denied my lifetime warranty because I had the oil changed at the dealership twice at 6 months and 2 weeks. I had the oil changed religiously at 5, 000 or less miles at the dealership where I bought the car, Ricart Ford. Also they denied it because I changed the cabin air filter on my own.
- Canal Winchester , OH, USA
Coolant intrusion into engine cylinder. Requires long block +engine build. Issue reported at around 75000 miles.
- Hayward, CA, USA
Check engine light came on and I checked the code with a reader. The code came up to a cylinder 2 misfire. Made an appointment with local dealership for diagnostic of the issue. Before the appointment was able to happen the check engine light went off. Appointment cancelled and 2 days later the check engine light came back on so made a new appointment. Continued to drive car with no issues. Brought car in for service and received a report back that cylinder 2 & 3 misfire and was advised coolant leaking into the engine and recommended repair is a new engine. After a quick google search found that this is a widespread issue with this engine.
- Troy, NY, USA
- Deep Run, NC, USA